Alternative to Square POS: Tower Systems, and here’s why

We think our Tower Systems POS software is a good alternative to Square POS and here is why:

1. Niche vs. Generic. Square is a “one-size-fits-all” platform. Tower Systems is built specifically for niche, specialist retail. We don’t try to serve everyone; we serve you with tools designed for your specific industry.
2. Made Locally, Supporting Local. We make our software locally. Our software is built specifically to navigate the Australian and New Zealand retail landscape, supporting the local small business economy.
3. Pricing Certainty (No Transaction “Tax”). Square’s business model is built on taking a cut of every sale you make. At Tower Systems, we believe in pricing certainty. We do not charge a per-transaction fee, meaning your costs are capped and predictable, regardless of how much you sell.
4. Real Human, Local Support. When you call our help desk, you speak to someone in Australia or New Zealand who understands your local environment. Many of our team have direct retail and in-store experience. You aren’t just a ticket number in a global queue.
5. True Specialist Functionality. From what we can see online, Square appears to struggle with complex retail needs. Tower Systems natively handles fractions, selling by weight or length, serial number tracking, and integrated LayBys. We also offer deep “electronic invoice” (EDI) links with your specific industry suppliers.
6. Radical Transparency & Access. At Tower, you can actually talk to us. We publish the direct phone numbers and emails of our key decision-makers. We believe retail is a people business, and we reflect that in our accessibility, a massive contrast to the “self-service” model of big tech.
7. Sophisticated Loyalty Options. Square offers basic loyalty, but Tower gives you a toolkit. Whether it’s points, coffee-card style, cash-back, or “instant” loyalty for one-time shoppers, you have the flexibility to reward customers in the way that actually drives repeat visits for your shop.
8. Hosting & Data Control. You shouldn’t be forced into the cloud if your internet isn’t reliable. Tower offers total flexibility: run 100% on-premise, 100% cloud, or a hybrid. You choose where your data lives and how it’s backed up.
9.  Hardware Freedom. Square is a “closed loop”—you’re often locked into their proprietary hardware. With Tower Systems, you choose the hardware that fits your budget and durability needs. Use existing PCs or specialized rugged equipment; the choice is yours.
10. Cutting-Edge AI Tools. We move faster than the giants. Our integrated AI tools (for SEO-ready product descriptions, automated blog posts, and smart invoice importing) are updated several times a year to ensure small retailers can compete with the efficiency of major chains.

Choosing a POS system is about choosing a partner for your business’s future.

While Square offers a gateway for those just starting out, Tower Systems provides a destination for those looking to master their craft.

We invite you to look past the slick marketing and compare the two side-by-side: look at the depth of the features, the accessibility of the people behind the code, and the long-term cost of your growth. We are confident that for the specialist retailer who values local expertise and genuine partnership, the choice will be clear.

Take your time. It’s more important top make the right decision that a fast decision sometimes, especially if the right decision can add tens of thousands of dollars of profit to your business profit and loss statement.

Is our Tower Systems POS software a good alternative to Square POS? We think so.

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers POS software made specifically for local small business retailers in a selection of retail channels. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au.