The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

Advancing small business retail efficiency: Insights into the latest Tower Systems POS software update

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The release of our Tower Systems Retailer 3.4.4 POS software last week marks a significant step forward in how specialty retailers can leverage technology to simplify daily operations. This update introduces further advanced artificial intelligence tools and refines essential product lookup integrations, particularly for those in the book and newsagency trades.

This update, our first for 2026, sets us on a path of expansion of benetfits and services for our small business retail customers. Our development team has focused on practical features that save time and provide profit-focussed business insights and assists.

Sophisticated AI tools for everyday tasks

A major highlight of this version is the expanded AI integration. We have introduced support for Anthropic’s “Claude” model, giving retailers more choice in how they utilise AI within the software.

The new AI Report Analysis feature turns data into action. When previewing a report in Retailer, users can now select an AI Analysis button. The system reads the report and provides a concise summary of key insights. This allows retailers to identify trends or issues immediately without manually auditing every line of a spreadsheet.

The AI Invoice Import has been enhanced with a file upload option. Rather than just sending extracted text, the system can now send the raw invoice file to the AI model. This improves the accuracy of reading images and scanned PDF documents. In our testing, this method is often more cost-effective and delivers superior results for complex invoices.

Improved integrations for book retailers

For bookshops and newsagents, managing bibliographic data is a core task. Retailer 3.4.4 introduces a unified “External Feeds” screen. This combines several product lookup integrations into one interface, including:

  • TitlePage (now updated to the latest API)
  • Nielsen BookData
  • Bowker Books
  • Barcode Lookup

The update to the TitlePage API is particularly important. To maintain this connection, users will need to request a new security token from TitlePage. This ensures a more secure and stable data flow for your book inventory.

Refinements across the system

Beyond the headline features, this update includes numerous improvements driven by user feedback. These changes target various areas of the software to ensure a smoother experience:

  • Customer Management: When searching for a customer, the search term now prefills the “Add Customer” screen, saving time during new registrations. We have also added the ability to hide “Please Pay By” dates on statements for those who prefer a different layout.
  • Point of Sale: We have reinstated the print button on receipt previews and improved the speed of adding items to quotes.
  • Invoice Arrivals: A new “Save & New” button allows for a quicker transition between processing multiple invoices.
  • Stock Management: An “Author” column has been added to the Stock Manager, providing better visibility for book-related inventory.

This update reflects our commitment to providing Australian retailers with tools that are both powerful and easy to use. By integrating AI and refining our core database connections, Retailer 3.4.4 helps you focus less on administration and more on serving your customers.

There are plenty of enhancements in this update that link directly back to suggestions from customers, for which we are sincerely grateful.

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers POS software made specifically for local small business retailers in a selection of retail channels. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

By Mark
The POS Software Blog

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