If you own or run an independent game shop, your greatest assets are your expertise and your community. Unlike big-box retailers or massive online marketplaces, a local game shop thrives on the relationships built across the counter. However, passion alone cannot manage complex inventory, pre-order cycles, or multi-channel sales.
We get it. here at Tower Systems we only serve local independent specialty retail businesses.
To compete, your technology must be as specialised as your stock. We have developed a point-of-sale solution specifically for game shops in Australia and New Zealand. It is not a generic retail tool; it is a platform evolved from years of experience in the toy and hobby sector, refined to meet the specific demands of the modern gaming market.
More than transactions
A standard cash register tracks money, but a specialist game shop POS tracks opportunities. Local shops are the heartbeat of gaming communities, and our software is designed to help you leverage that “localness.”
By using the system to manage community group pricing and track links to local gaming clubs, you create a destination rather than just a shop. You can share your team’s expert knowledge directly through the system, ensuring that every customer receives the high level of service that keeps them coming back.
Features built for you
The unique nature of gaming retail requires tools that generic software often overlooks. Our platform simplifies the “heavy lifting” of shop management:
Pre-order Management: Secure sales and manage deposits for major releases before the stock even hits your shelves.
Special Orders: Automate the process of ordering specific items for customers, including automated notifications when their items arrive.
Serial Number Tracking: Maintain precise records for consoles and high-end hardware to simplify warranty claims and security.
Age Verification: Ensure your team stays compliant with age-restricted titles through structured, built-in checking prompts.
Rethinking loyalty
Points programs often feel hollow to modern shoppers. We provide loyalty tools that you can actually “bank” on. Instead of confusing point conversions, our software allows for personalised rewards and incentives that drive a deeper visit value.
Because the system tracks purchase history, you can market to your customers with surgical precision. If a regular shopper exclusively buys tabletop miniatures, you can send them targeted updates about new arrivals in that specific category, rather than cluttering their inbox with irrelevant offers.
Connecting your physical and digital storefront
We know that not every customer will walk past your front door. To expand your reach without doubling your workload, our POS software features a seamless, direct link to Shopify.
When you make a sale in-store, your online stock levels update automatically. When an order comes in through your website, it appears in your POS reports. This unified approach allows you to sell to gamers across the country while keeping your local operations streamlined.
What’s included?
We provide a considered and comprehensive solution for a flat monthly rental. Your investment covers:
Unlimited Licences: Install the software on as many computers as you need in your shop location.
Human Support: Access our help desk via phone or email six days a week, including Saturdays.
Emergency Access: After-hours support for urgent “system down” queries.
Seamless Integrations: Direct links to Xero, Shopify, and electronic supplier invoice tools to reduce bookkeeping and data entry time.
The gaming industry never stands still, and neither does our software. We constantly update the platform based on direct feedback and suggestions from our community of retailers.
If you are ready to move beyond basic retail and embrace a system made for your specific niche, contact Tower Systems today. We’d love to show you how this software can transform your daily operations and help your shop thrive.
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The right POS system or website for any retail business depends on the specific needs of the retail business. Tower offers POS software and websites made specifically for local small business retailers in a selection of retail channels. To see if we might help you…, request a free, no-obligation demo today.
Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au.
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