Selecting a point-of-sale system can be complex. The right decision can add thousands to your bottom line while the wrong decision can cost plenty.
Do your research,. Take your time. Choose based on the evidence, based on what you see for yourself.
At Tower Systems, we take a specific approach to comparisons with other POS software. We focus on developing our software and supporting our partners rather than monitoring the products of our competitors. We have not used Retail Express ourselves. To our knowledge, their staff has not used our software either. This is a deliberate choice. We believe the only comparison that truly matters is the one you make based on the specific requirements of your shop.
A Focus on Independent Specialty Retail
Our software is designed for a specific community. We serve over 3,000 independent specialty retailers across Australia and New Zealand. Our partners include garden centres, bike shops, jewellers, and newsagents. We also work closely with pet shops, toy stores, firearms dealers, and fashion boutiques.
Because we focus exclusively on local, small-to-medium businesses, we do not supply to large corporations or major franchises. This niche focus allows us to develop features that solve the real-world problems faced by independent owners. Our software is constantly evolving. The system we offer today is significantly different from the one we provided two years ago. This progress is driven almost entirely by suggestions from our retail community.
Transparency in Your Research
We believe that good business decisions are made in a calm, informed environment. Transparency is central to how we interact with potential partners. If you are curious about how our software functions, you can visit the Tower Systems YouTube channel at any time. We do not require sign-ups or email addresses for you to view these demonstrations. You can see the software in action at your own pace without any sales pressure.
If you want a deeper look, we offer personal demonstrations, where we focus on your specific needs and questions. During these sessions, we can walk through our system and focus on the areas most relevant to your operations. If you wish to conduct a function-by-function comparison with Retail Express, we are happy to sit with you and facilitate that process. This side-by-side review is the most effective way to see which platform aligns with your workflow.
Putting Your Needs First
A partnership with a software provider should be based on a genuine fit. From your first conversation with our sales team to your ongoing interactions with our help desk, our principle remains the same: your needs come first. We do not use hard sales pitches or high-pressure tactics.
Our goal is to support your success because that is the only way we succeed. If, during our discussions, we determine that Tower Systems is not the right fit for your specific business model, we will tell you so directly. We would rather see you find the correct tool for your shop than enter into a partnership that does not serve you well.
Finding an alternative to your current system is a process that deserves time and careful thought. We invite you to explore what we offer and see if our community-driven approach matches your vision for your business.
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The right POS system or website for any retail business depends on the specific needs of the retail business. Tower offers POS software and websites made specifically for local small business retailers in a selection of retail channels. To see if we might help you…, request a free, no-obligation demo today.
Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au.

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