The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

Let’s talk about AI in POS software for small business retailers

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We got to record a shat last week about enhancements in our POS software for local small business retailers, including the AI tools in our software:

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At Tower Systems, we’re continuously working to refine and advance our retail Point of Sale (POS) software for small businesses. Our recent discussions highlight key updates and exciting developments, especially our ongoing commitment to AI integration.

We’re pleased with the performance of our current software version and recently rolled out a patch to ensure smooth operation. Looking ahead, our next update is a “softer” release packed with practical improvements designed to streamline your daily operations.

What’s coming soon in our POS software?

  • New CAS scales support: Seamless integration with the latest CAS scales.
  • Improved AI invoicing: Based on your valuable feedback, we’ve further refined our AI invoicing capabilities.
  • General invoicing enhancements: We’re improving ABN referencing for quicker and more accurate supplier matching.
  • Significant order process changes: This update will better link orders after invoices arrive, making it easier to manage backorders, process EDI or CSV invoices, and automatically mark purchase orders as received.
  • Enhanced order visibility: Users will soon be able to view orders, including customer orders, directly from the stock screen.
  • The Power of AI in Our POS Software.  AI is a major focus for us, and we’re dedicated to finding innovative ways it can assist our users. We also regularly review and value software ideas submitted by our users, as your input is crucial to our development process.
  • A highly anticipated feature arriving soon is our new “kit functionality.” This will empower businesses to create and sell customisable bundles—perfect for computer builds or starter packs. You’ll be able to swap out components within these kits, with all individual parts clearly listed on receipts and in sales reports. This functionality will also seamlessly link with online platforms like Shopify and Woo.

Real-World AI in Action
We recently demonstrated our AI import facility for invoices within our POS software. This powerful tool allows you to upload various invoice files, and our AI swiftly extracts data, matches items to existing stock, and simplifies the addition of new products. This feature has already proven to be a significant time and labour saver for our users.

Beyond invoicing, our AI tools extend to:

  • AI-powered blog post generation
  • Pricing suggestions
  • Creating richer product descriptions for websites
  • Our website’s AI chatbot, which efficiently handles a large volume of customer queries around the clock.

While AI offers immense benefits, we’re also realistic about its current limitations, particularly when invoices lack comprehensive referencing data. Nevertheless, we believe these AI tools are a key differentiator for Tower Systems, providing useful technological innovation to help drive your small business’s profitability.

Our commitment
Tower Systems is a POS software company dedicated to developing and supporting software for niche specialty retailers. Our solutions benefit a wide range of businesses, including jewellers, garden centres, bike shops, toy shops, produce businesses, farm supply businesses, fishing shops, pet shops, charity businesses, landscape gardening businesses, antique shops, sewing shops, haberdashery businesses, newsagents, and more.

We are committed to both pioneering cutting-edge AI features and continuously improving all the core, everyday functions of our software that our users rely on.

By Mark
The POS Software Blog

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