Independent fabric, sewing, and haberdashery stores occupy a unique niche in the retail landscape. These businesses are often family-owned and deeply rooted in their local communities, serving a dedicated group of makers and hobbyists. Managing such a specialised inventory, ranging from high-value sewing machines to items sold by length or weight, requires more than a generic point-of-sale system. Tower Systems has developed a software solution specifically designed to address these distinct operational needs.
We are proud of our POS software for sewing, fabric and haberdashery shops.
Managing Diverse Inventory with Precision
A challenge for haberdashery retailers is the variety of ways products are sold. Fabric is often measured by the metre, while certain craft supplies might be sold by weight. Our software facilitates these transactions seamlessly, ensuring accurate pricing and stock levels regardless of the unit of measure.
You can sell by product code, barcode or do an easy lookup.
For businesses selling high-end equipment like sewing machines, which can range significantly in price, tracking individual units is essential. POS POS software includes serial number tracking to monitor high-value inventory and manage warranty information effectively. Furthermore, the software can track repairs and servicing for customer machines, providing a comprehensive history of maintenance for each unit.
Supporting the Maker Community
Specialty craft stores are often the hub for local sewing clubs and community groups. Our software includes tools to support these relationships, such as managing member discounts and facilitating fundraising efforts for community organisations.
Special orders are another common requirement in this sector. When a customer requires a specific pattern or a particular fabric not currently in stock, the system tracks the order from the initial request through to arrival. This ensures that staff are alerted immediately when the item is ready for collection, enhancing the customer experience.
Integrated Business Operations
In today’s retail environment, an online presence is vital. The Tower Systems point-of-sale software connects directly to Shopify, allowing retailers to sync their physical and digital storefronts. This integration ensures that stock levels remain accurate across all channels.
Beyond inventory management, the software links with essential business tools like Xero for accounting, Deputy for staff scheduling, and various loyalty tools designed for infrequent shop visits. The rental of specialised equipment can also be managed through a recurring billing feature.
Comprehensive Support for Independent Retailers
We are committed to supporting local, independent businesses. Our software license includes installation on an unlimited number of computers within the store, providing flexibility as the business grows.
Retailers have access to a robust help desk, an extensive multilingual knowledge base, and after-hours support for urgent system queries. By providing tools specifically built for the fabric and haberdashery trade, we help independent owners focus on what they do best: serving their community of makers.
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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers POS software made specifically for local small business retailers in a selection of retail channels. To see if we might help you…, request a free, no-obligation demo today.
Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au.
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