The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

CategoryAbout us

Welcome to our POS software company, Tower Systems

December 5, 2019
2 Min read
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Tower Systems is an Australian POS software company that develops, sells and supports software for selected specialty marketplaces including pet, garden, toy, gift, homewares, jeweller, bike, news and produce businesses.

We only serve independent retail businesses. We are comfortable in the small business retail space and are grateful to serve more than 3,000 of these businesses with speciality software made for retailers in their niche.

Our mission is to help retailers run more successful businesses. Our definition of success is a business that is making money, where the owners and employees enjoy what they do and where suppliers enjoy transacting.

Good POS software can play an important role in nurturing business success as it sits at the heart of the business: transacting sales, managing stock, tracking customer activity and shining a light on business opportunities.

What makes us different is how we engage. We go beyond what is traditional software company.

  • We welcome working with your suppliers to create data links that save you and them time, data links that improve data accuracy, data links that feed more accurate business reports.
  • We provide business insights based on data cultivated through the software – to business owners who ask. This is a free service.
  • Our help desk provides context for advice. Rather than the turn it off and turn it onadvice, our help desk team members explain the why, why from a business perspective the advice they are providing matters.
  • Our software updates contain enhancements suggested and voted on by customers. You can have a direct say in the evolution of the software.
  • Our communication is in plain English. While we are a company of IT geeks, when talking with customers we keep it simple. We know POS software technology scares people. We don’t want it to scare our customers.
  • We are accessible. You get to talk with real people all the time, including our leadership team.

Smart POS software is key to any retail business but especially so in the small retail business space where competitive pressure is acute and challenging. We seek to help these indie retailers more successful engage competitively without the big business cost often attributed to competition.

Our decades-long track record is establishing, ensuring indie small business retailers can trust our focus, support and products.

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Recarpeting the office

June 29, 2019
1 Min read
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It’s been a busy day at our head office today with carpet layers in and replacing our carpet. It had to be done on a Saturday because weekdays are crazy busy.

The new carpet looks good. It enhances noise absorption and gives the office a stylish sexy look.

Our help desk remained life through the disruption.

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A message for retailers who pitch shop local when promoting their shop

May 24, 2019
2 Min read
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If you are a small business retailer and you pitch shop local in promoting your business, please take a look inside your business. Look at what you buy, the source of the goods and services.

Do you shop local?

Shoppers today notice these things. They want to know the source of what you sell and use in your business.

Because the understand that shopping local is about more than product or goods being made locally.

Shopping local is about a whole of business local experience.

Tower Systems is an Australian POS software company serving local small business retailers with locally developed, supported and trained POS software for speciality retailers.

Many of our competitors are based overseas. When you buy, rent or lease their software, 100% of what you spend leaves the country.

When. you buy, rent or lease from Tower Systems, 100% of the spend stays in Australia.

If you are a local small business retailer and want to show off your local credentials, shop local for your POS software with the locally grown and supported Tower Systems retail management software.

By shopping locally with us you are supporting the Aussie tech industry. This is good for the economy as well as the career paths of school leavers. Yes, shop local reaches beyond the transaction itself. Shopping local delivers wonderful and appreciated value, often outside the business you shop with.

You’d see that in your shop too, when you support local suppliers. It could be part of the pitch you make to local shoppers, to support their local community because your reach is outside your shop and into the community.

We are a proud, strong and growing local POS software company offering world class software here in Australia as well as in New Zealand and some other Pacific region countries.

Our contribution is consistent and far-reaching, beyond out Hawthorn VIC office. This is a demonstration of the value of shop local – the jobs we provide, the families we support, the buying we do with other local businesses.

The circular relationships of supporting local businesses have value considerably beyond the $$$ transaction value in front of you.

For good local POS software for specialty retail, consider Tower Systems.

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How our POS software co. helps small business retailers pitch their economic value

April 24, 2019
1 Min read
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Through a range of assets, our POS software company helps small business retailers pitch the value of small businesses and local retail businesses in Australia.

These assets are readily available for any to use. Many are unbranded, too, making their use even easier.

We research the content we create and ensure it is accurate as well as easily understood for people in the community. We want them to pick up on the small business value narrative and through this better support small businesses, especially small business retail.

We are grateful for the opportunity to serve in this way.

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Tower Systems acquires newsagency marketing group newsXpress

March 24, 2019
3 Min read
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This announcement was shared with newsXpress members and newsagent and gift suppliers earlier this month.

NEWSXPRESS OWNERSHIP ANNOUNCEMENT.

newsXpress founding director Graham Randall has agreed to sell his shares in the newsXpress business to Mark Fletcher, his partner since 2005 in newsXpress. The transaction will be completed in the next few days.

Having founded the business in 2001, Graham played a key role in its formation and early development. He saw the need for a group for proactive newsagents as well as the need to move the group from its Queensland base and in 205 invited Mark Fletcher to acquire an initial share in the business.

The years since 2005 have seen considerable growth in terms of rooftops and in terms of services delivered to its small business retailer community.

newsXpress today is considerably more diverse than the group of even ten years ago. The company has plans for considerable evolution through 2019 and beyond.

The sale and acquisition transaction has been negotiated between the two and with a focus on ensuring operating stability and commercial opportunity for newsXpress members.

Graham Randall’s own newsXpress businesses will continue to be trade under the newsXpress name and be part of group.

Graham Randall commented … “The time feels right for me to step away from an ownership role in newsXpress. I know it is in good hands and have every faith in the whole team to continue to develop and evolve the group. This move frees me to explore some other opportunities in addition to my existing retail businesses. I wish newsXpress, its employees and its member businesses every success in the years ahead.”

Mark Fletcher commented … “Graham Randall had the vision to create newsXpress and through it to provide many newsagents a pathway away from the traditional and into a brighter future. I am grateful to Graham for the thirteen years of business partnership and look forward to plenty more years of friendship. While this is a change to the ownership of newsXpress, it will not result in dramatic change in what we do.”

Given the stable management and operating structure of the business, it will be business as usual for newsXpress, its supplier relationships and its members. The company has a skilled teal of merchandise, marketing, sales and creative professionals who work enthusiastically and diligently every day for the benefit of the newsXpress member community.

newsXpress today serves in excess of 240 locally owned retail businesses located in all Australian states and territories. It also operates a network of websites that acquire online orders on behalf of newsXpress member businesses as well as running a network of social media accounts with a combined reach of in excess of 100,000 people.

—END–

As the Australian newsagency channel continues to evolve, so will businesses that serve the channel. I am energised and focussed on presenting to newsagents through my businesses commercially valuable opportunities and through this place freely accessible ideas and encouragements for embracing valuable change.

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Public holiday today

March 11, 2019
1 Min read
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Our head office is on minimal staff today as it is Labour Day in Victoria. We are open 8:30 through 5pm AEST and our after hours phone network is live for urgent calls.

Labour Day is an annual public holiday that celebrates the eight-hour working day, a victory for workers achieved in the mid-late 19th century. The argument for the eight-hour day was based on the need for each person to have eight hours labour, eight hours recreation and eight hours rest.

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What separates our POS software co out

February 23, 2019
1 Min read
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Check out a display we created in one of our own shops recently, promoting some new products we imported direct from the US. Creating the display, tracking product success connecting with social media, selling in-store and online … this is all part of the Tower experience. Be sure to play with the sound on.

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