The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

Latest stories

Locally made POS software for landscape garden supply businesses

September 17, 2021
3 Min read
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Here’s a new video from us exploring our landscape garden supply business software:

Here are some pop the benefits of this landscape garden supplies POS software:

    1. Quote and invoice management. Strong, flexible, fit for purpose.
    2. Trade pricing profiles supporting pricing flexibility for your customers.
    3. Niche inventory management. Track and manage inventory such as sand and soil, items you can’t barcode.
    4. Gift cards. Use these in new developments to win new customers.
    5. Special customer orders – get a sale today, before you order the stock.
    6. Loyalty rewards customers love. Encourage return visits and purchases.
    7. Sell you. Extended product descriptions help you offer plant care info.
    8. Bagging up. Bag bulk products smaller packs, with accurate stock data.
    9. Genuinely informative receipts. Share information that sets you apart.
    10. Customer account management: Professional and accurate control.
    11. Catalogues. Easily manage special pricing for a date range.
    12. Pricing profiles. You can set pricing rules based on types of customers.
    13. Sell by weight, including fractions.
    14. Seasonal reordering. Easily reorder inventory based on seasonal sales.
    15. Weatherproof labels.
    16. Stock write offs – done in a structured way feeding into your accounts.

You can rent our landscape garden supplies POS software for $185.00 a month, giving you:

  1. Australian developed and supported POS software.
  2. Software updates as we release them.
  3. Unlimited computer licences for your location.
  4. Shopify / Magento / Woo link. Easily sell online from your POS software.
  5. Xero link. Easing bookkeeping costs and streamlining accounting.
  6. Our OzBiz link. This helps you link to MYOB and Quicken through OzBiz.
  7. Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
  8. PC Eftpos link. This offers easy EFTPOS processing for the major banks.
  9. Easy buy now pay later options with Zip Pay and Humm.
  10. Support – help desk access.
  11. Training – unlimited one-on-one training over the phone.
  12. User documentation. Access to our searchable knowledge base.

Here are some common questions we get from folks considering this software for landscape businesses:

Can you reach out to customers based on past purchases?  Yes, you can select customers for marketing past on a range of criteria, including past purchases.

Does the system handle account customers? Yes, you can setup and manage customer accounts.

Does the system produce invoicing and statements? Yes, these can be printed or emailed.

Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.

Can I email receipts? Yes.

Can I track where my customers come from? Yes.

Do I have to pay for software on additional computers in my business? No.

Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.

Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.

Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.

Does it integrate with Xero? Yes.

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Tower Systems helps local small business retailers through Covid

September 16, 2021
3 Min read
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Tower Systems is grateful to be able to continue to help Australian and New Zealand small business retailers through COVID-19.

Our business is open and our office is open, since we meet the criteria for being essential.

What we introduced in February 2020 when we saw how Covid is playing out around the world and the impact it is having on businesses is still available. This Tower Systems support package is helping local small business retailers to pivot and embrace opportunity found within the Covid situation. Here is what we continue to offer:

  1. Free POS software licences for home access.
  2. Free unlimited personal, one-on-one, POS software training.
  3. No surcharge credit card use.
  4. Free access anywhere POS software reporting tools.
  5. Pivot advice, based on your business data – advice on opportunities for new traffic, new revenue.
  6. Capped price low cost Shopify sites, with fast track to going live.
  7. Business performance analysis help based on a professional assessment of what your data reveal.
  8. Discounted training / installation / setup package – making choosing Tower Systems lower cost right now.

Here at Tower Systems, it is business as usual and, through this, we are helping our POS software customers achieve a business as usual experience. We know this is comforting to our customers, helpful for their business planning and operations.

We continue to offer a full service POS software help desk service, releasing POS software updates and delivering our much-loves free one-on-one training to our retail business owners and their staff.

In offering business as usual, our customers have continuity of service. This helps them have what they need to work on their businesses … as that is what plenty of small business retailers have been doing through COVID-19, working on their businesses, re-calibrating, adjusting and, for some, pivoting. Indeed, we have helped some exciting pivots and we are grateful to have seen this and been part of it.

We are grateful to our team of software developers, help desk experts, POS software trainers, our back office infrastructure support and our sales team in that it is this group of people that has delivered for our customers through COVID-19 every day.

But back to the pivot opportunity. We see plenty of this in a range of local specialty retail channels in which we serve. By see we mean in real and accurate business data. Data show pivot opportunities and we can help our retail partners to explore these and consider whether they are useful. 2020 is a terrific year for a pivot and having the right software with flexibility can be helpful.

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Tower Systems supports op. shops and charity shops and community enterprises with tailored POS software

September 16, 2021
3 Min read
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Local op. shops are part of the retail landscape across Australia. Run by churches, community groups and charities, these shops serve the vulnerable in our community while raising funds for vital local community projects.

Op. shops have unique needs when to comes to managing them. The needs are similar to those in charity shops and other community enterprise retail businesses.

Tower Systems is grateful to offer low-cost POS software for charity shops, op. shops and community enterprise businesses. This is software made for these retail situations, designed to help these community-focussed shops serve their goals, to fulfil their missions.

Charity and op. shops are unique and loved businesses, providing valuable service to the local community and to those supported by the charity. Here is some of what you can expect from the Tower Systems POS software for op. shops / charity shops / community enterprises:

  1. Easy shopper loyalty.  While the software offers a loyalty points system, we have found the cash-off approach in our loyalty tools works better in local retail. People understand money. A receipt showing an amount they can save on their next purchase gets, usually, at least 20% of people spending more that visit.
  2. Manage inventory your way. You can sell by barcode, products code, department, category within department, price point. You can sell, measure and report at the level point appropriate to your needs.
  3. Easy to learn. We have found that in community enterprises easy to learn / easy to use really does matter. Volunteer turnover makes this essential. We can record training specific to your needs and make these videos available for future volunteers.
  4. Secure. You can lock down parts of the software to secure them for management access only.
  5. Check and balances. This software guides processes. It also provides hidden tracking so you can investigate should the need arise.
  6. Club / group marketing and support. Leverage clubs and community groups with offers and pricing just for them.

This Australian made and supported charity / op. shop POS software does much more than what’s on this list. See it for yourself, live and obligation free, to see if it could serve you and your business. We’d be glad to show it to all involved in the operation.

We started din this space many years ago with our first church shop software and it’s evolved since for bigger businesses in this space as well as for much smaller businesses. We are grateful to help these organisations in their commitment to community service.

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Helping local small business retailers beyond POS software

September 15, 2021
2 Min read
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Our own experience in retail enables us to share advice beyond what is typical for a POS software company. here is one example of this, from a small business retail advice email that we sent over the weekend:

In one of our own shops the other day an 80 something guy bought a couple of greeting cards and mentioned it was the first time he’d bought cards for decades. It’s what we have to do when we can’t see the family I guess, he said.

The interaction was a reminder that how we sell, who we sell to and when we sell has fundamentally changed. Take this 80 something customer. The pandemic has him doing something new. All it will take is for him to get a card or a note back in the mail and he will be connected.

We think plenty of the changes will stick long after the pandemic is over, not that we can see it being over any time soon though.

This realisation that how people connect with our shops and businesses has changed is a reason we are trying TV advertising. Yes, our little POS software company is on TV. Last night a test campaign kicked off in Melbourne. (Scroll down to see the ad) Next month we have a much bigger campaign on the Prime 7 regional network across Australia.

How does this relate to local small business retail?

We all have to find new ways of attracting new shoppers and increasing our stickiness with existing customers.

Things won’t go back to the way they were, not in retail, not in business more broadly. They may go part of the way, but not the whole way. We think many changes introduced or sped up because of or through the pandemic will stay long term.

This is why we are embracing change in our POS software company and in the retail shops we own and consumer-facing websites we run. We are enjoying learning from changes, including those that don’t fail. We love a good lesson from failure.

Here at Tower, our job is to help you run a more enjoyable, successful and valuable business. We do this through our POS software and through websites we create for our customers.

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Tower Systems launches Evergreen Connect integration for garden centres

September 14, 2021
3 Min read
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Two weeks ago, Tower Systems announced to its POS software customers the successful integration with Evergreen Connect for electronic invoices for garden centres that are part of that vibrant group.

Through our Software Ideas platform we have had requests to be able to import Evergreen Connect invoices (nursery green life goods). Luke Matheson, our Software Development Manager, has been in contact with Matt at Evergreen Connect and has achieved this. This is now available for our customers. Some setup is required at evergreen connects end which they will walk you through but this is available to all users in their current version.

We have shared with our customers comprehensive information about the connection, how it works and the setting options embedded in our garden centre POS software.

Here is more information about Evergreen Connect:

EvergreenConnect is a new generation in plant stock sourcing. We aim to be the largest greenlife database in Australia and New Zealand with up to date information on who’s got what, where it is, and how to get it. At EvergreenConnect we pride ourselves on using current technology to ensure up to date plant sourcing and supply information is easily available to the wholesale and retail nursery market and landscape industries.

We provide you with one place to find, view and contact wholesale nursery suppliers. Our service is widely used by wholesale and retail nurseries, landscapers, councils and the allied professional landscape community.

Our information is kept up to date and our plant listing is constantly growing, with over 140,000 products, we know you will find what you need and if you don’t we’ll do our best to help you try to find it.

Here at Tower Systems we are grateful to bring this garden centre POS software / Evergreen Connect link to life.

Using this retail channel specific software, garden centres can provide personal service for their local community. They can encode their knowledge and guide that this be served to customers based on their purchases. Through these facilities garden centres can differentiate their businesses.

Unlike traditional everyday POS software, this garden centre POS software from Tower Systems is rich in features for garden centres, loaded with tools and reports that can help garden centre owners and staff run a more efficient and successful business.

The software evolves through regular updates. Many of the changes delivered in the updates are suggested direct to our development team by our users. It’s a transparent and democratic process.

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Tower Systems lobbies Afterpay on behalf of local small business retailers

September 13, 2021
2 Min read
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Afterpay has denied access to is popular buy now pay later finance platform to several groups of retailers based on a small selection of products they sell. While we understand the position of Afterpay and that is is following its own published guidelines, we think the company has an opportunity to revisit these guidelines.

Using our POS software, we can help local small business retailers comply with many regulations. This includes blocking access to some payment methods based on products and categories of concern to parties that support the business. Using this technology and appropriate business support and advice, we think we can help Afterpay connect with more retail businesses and live within its own regulations art the same time.

We are grateful that folks at Afterpay have at least listened to representations we have made on behalf of the engaged local small business retailers that we serve in our 3,000+ strong POS software user community.

This work we have done, lobbying Afterpay on behalf of local small business retailers, is an example of what we do beyond what is traditional for a POS software company. It is us offering help, service and engagement with a supplier so that the supplier might consider doing business with our customers.

Our work on a range of projects sets us up to help achieve the safety Afterpay is looking for, to ensure that their financing platform is not used for products or services outside what is acceptable to them. They would not be the first supplier we have facilitated this for and they would not be the last for sure.

From age checking to shopping basket oversight, we have tech within our software that enables us to serve a variety of regulatory needs and it is through these that we can help Afterpay achieve with it needs, if it is keen to connect with small business retailers in channels it currently does not bring on to its buy now pay later funding platform.

Tower Systems is a vertical market POS software company serving niche specialty retailer needs in only selected retail channels. We dive deep in to the specific needs of each channel to help them run engaged and locally focussed specialty retail businesses.

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How our locally made POS software helps local small business retailers pitch locally made

September 10, 2021
2 Min read
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Our locally made Tower Systems POS software is made for local retailers who are keen to encourage shoppers to shop local.

Within the software there are tools and facilities that make it easy for a local retailer to draw attention to and to feature locally made products. These teens help local retailers to draw attention to their own shop local credentials.

These tools and facilities help local retailers to drive sales to people looking to source locally made products. we make this type of pitch easier for you.

Noting products as Australian made, or made within the state our territory or even made in town, you have a number of ways you can do this with the software, to pitch a thoughtful and factual locally made pitch.

Yes, we have thought a lot about this and built within our POS software facilities that enable you to pitch shop local in a more nuanced and practical way than the usual more whiney approach that you might see on social media from some businesses.

Our approach through the software is show, don’t tell.

A valuable shop local pitch is where you find the tools you use in your business, like POS software.

If you want locals to shop with you. If you rely on the local community to support you. If you have ever pitched shop local on social media…

Local does matter.

Local businesses hire locally, support local community groups, engage on local matters, often buy from local suppliers and spend locally.

Local economies benefit from local independent retail businesses.

Local does matter.

We are a local POS software company serving Australian and New Zealand retail businesses in specific retail channels.

Engage with our POS software and you support the local IT community and you tap into software that helps you pitch local.

Yes, using our software you can pitch your local difference.

We develop and support software for: gifts, jewellers, bikes, toys, fishing/outdoors, garden centres, pet shops, produce, firearms, adult shops and newsagents.

Call us so we can find out more about what you do, to see if our specialty retail software could be of value to you and your business.

Now, for a personal pitch:

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Advice for small business retailers considering SquarePOS for their business

September 9, 2021
2 Min read
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Square POS is an American Point of Sale program that is pitched to small business retailers as low cost and easy to use.

There is no doubt that Square POS is easy to setup. As to cost, you need to do your homework to fully understand how costs of using Square POS accrue for a business. Look at your sales, how many transactions each day and the total value of those. Then calculate the cost of Square POS based on your business performance numbers. It is only after you have done this that you are able to calculate the actual user costs of SquarePOS for your business.

Tower Systems offers an alternative to Square POS that does not have any costs associated with transaction volume or transaction value. In other words, using the Tower Systems POS solution your POS software usage, software access and support costs are capped, you know exactly the cost of the software for your business on a daily basis, and it is only a few dollars a day for the software and real human support access.

If you are interested in Square POS for your business, call Square. Pick up the phone and call them. Have some questions ready to ask. We suggest you call Tower Systems too on any of our local office numbers, our mobile numbers or our national sales line 1300 662 957. Or, email us at sales@towersystems.com.au.

If you did call Square POS, or at least try and call them, and then you called us … we think you will have had very different experiences. we say this because one of the reasons local small business retailers go with our POS software over Square POS is because of the easy access to customer service, the human access to customer service, and that we are genuinely local.

POS software can be complex and confusing. A quick phone call with a human can easily answer any questions. It’s when you can’t reach someone that it can be frustrating. This is why we say call square POS with a question or two. see how they respond and factor that into your consideration as to the right POS software solution for your local retail business.

Only you can determine the best POS software for your specific business. Our core suggestion is do your homework, fully understand the costs and benefits of each software package under consideration.

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Advice for small business retailers on POS software connected Shopify websites for boosting retail sales

September 8, 2021
1 Min read
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Two weeks ago our team at Tower Systems hosted four free workshops covering a range of topics related to creating POS software connected Shopify sites and how to drive traffic to them. The goal was to share insights and offer free advice and training for retailers looking to grow online sales.

All up, the four sessions covered close to six hours.

Here are videos of the workshops for anyone interested. If you are considering a website for your business, buyer beware. There are plenty of shonky business people in the web development space. Our hope is that the four workshops share information that you find useful in navigating a path to growing your online sales.

This last session is all about writing good blog posts and how they play a key role in driving traffic.

We are grateful to the retailer who participated.

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SEO advice for POS software connected Shopify websites helps small business retailers drive traffic

September 7, 2021
2 Min read
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We have shared updated SEO advice with our local small business retailer customers for whom we have developed beautiful POS software connected Shopify websites.

Through personal training and backed by peer-reviewed written advice, we have shared how they can. Make the best use of product names, descriptions and other text so as to drive up their rankings through Google and other search engine platforms.

Just as the search algorithms change overtime, so does our SEO advice for POS software connected Shopify websites. Our latest advice was first field tested prior to sharing with our customers. we have been able to sow them how following the advice can play for their businesses.

Small business retailers can’t be expected to be SEO experts. Our recommendation is that they NOT hire SEO experts though as too often we have found that money wasted. The key is to now the best type of customer for your business. They, to research how to best connect with that type of customer. This is where an understanding of your specific specialty retail business can make a difference. It’s where our Tower Systems expertise can make a difference.

Our latest SEO advice for POS software connected Shopify websites has been provided to all customers for no charge, as part of our customer service suite of services. we see it as a genuine value-add for our customers, something we are grateful to have been able to provide to them.

Running consumer-facing websites ourselves positions us for useful knowledge, which we leverage for our customers through advice like we have mentioned here. We’ve made SEO mistakes from which we have learned. we have also made some very cool SEO moves, from which we have also learned. We have sheared our own experienced, to add to the free resource pool available for our customers.

Helping our local small business retailer community leverage practical advice for SEO settings for their type of business is part of what we offer as a specialty retail focussed POS software and web development business. We have helped several retailers recently stop paying fees to external businesses based on the free help in this area available to them as part of the Tower Systems community.

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Advice for local small business retailers considering a website for their business

September 6, 2021
4 Min read
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Our CEO sent the following email to small business retailers on our database Saturday morning. We share it here as we know some retailers are being encouraged to go online, including by some with dubious claims about their success and what they can do:

Good morning this Saturday morning.

Like many of you, I guess, I am sitting here getting some work donw while rgularly checking for Covid updates, to find out when the various press conferences will be. I’ve also been checking emails.

I am frustrated at some of the email pitches I am seeing to retailers offering websites. I am especially frustrated by those who claim it is cheap and easy.

Like anything in this world, you get what you pay for. 

There is one shonk emailing claiming that you’ll make a ton from selling online from a. website they setup for you. I check the traffic they get to their own online shop and it’s under 100 visitors a day.

I own Tower Systems and I own several retail shops. Each shop has a website connected to it. I know how hard it is to get the website up and running, attract shoppers and maintain traffic. The rewards can be worth it.

There is no easy road. But, that should not put you off for if you get it right, the reward can be wonderful.

Click here to see some of the many websites we have created.

I have a small high street retail shop in suburban Melbourne that will do more than $160,000 in online sales this year. What we have done for that shop is what we advise our POS software and web development customers to do. It runs a POS software commented Shopify site, which we created here at Tower Systems.

A website is a hungry beast. If you leave things to someone else, I guarantee the results will not be as good as they could be.

There is no easy road. We have a pathway that focusses on early wins, good commercial outcomes you will like.

We develop POS software connected websites for our customers for $6,600.00. But, we expect you to get your data ready, in the POS software, so it flows across. We guide you through this.

We also develop Magento websites. They are for more complex needs. One of our magento websites does around $500,000 a year in sales. It’s connected to a group of retail businesses, which are owned by local retailers.

We have used WooCommerce but no more. It’s expensive to maintain. Anyone who asks our advice, we say don’t go with WooCommerce.

With the news our of NSW yesterday about click and collect, we can help you with this. It’s part of what we do for customers through a POS software connected website. We can also help you navigate complex shipping requirements as well as connecting with a variety of payment options.

If you are interested in a POS software connected Shopify site, click here to see our fixed price quote.

In addition to developing a beautiful site for you, we can help with the planning by sharing data for your competitors, guiding you on keywords and making suggestions on look and feel.

Given what has happened in NSW, VIC and the ACT in the last few days, we can fast track a site for you. let us know if this interests you.

To find out more, email sales@towersystems.com.au or call Tim on 0401 833 917 or Justin on 0434 365 789.

If you have the time, check out videos some of the workshops we have hosted in which we discuss with retailers web development and how to make some of the decisions you need to make around this.

Thanks for reading. I hope you are safe and well. And, please, beware claims offering cheap websites setup entirely by others.

Mark Fletcher
Managing Director
Tower Systems
0418 321 338.

PS. As a guide, online should by now be at least 10% of your product revenue.

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Practical online sales management advice for small business retailers

September 4, 2021
3 Min read
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Like any Saturday, today has been busy helping local small business retailers. In between, we took an opportunity to write an in the moment email with our top advice for selling online. The email we sent explains itself …

The 4 free how to sell online using Shopify for small business retailers workshops we hosted almost 2 weeks ago were appreciated by plenty.

Based on the questions and feedback, here is our top advice, our most important advice for local small business retailers about selling online:

  1. It’s urgent. Every retail business needs to be online. You have no idea what you are missing. Online should be at least 10% of your revenue now.
  2. Your POS software should manage your inventory, including what you sell online. This saves time and manages consistency.
  3. Start small, focussed. Don’t obsess about getting the whole business on. The sooner you start the sooner you will get experience and this will feed your evolution.
  4. It’s hard work. If you seek and embrace short cuts, they will come at a. cost. Lean into the hard work. get it done.
  5. Shopify is better than WooCommerce. A WooCommerce website usually costs more to maintain. hey, we’ve been doing this for many years and have used both, and Magento. Shopify gives you more control and requires less tech skills.
  6. Don’t overthink shipping. A complex approach to shipping will negatively impact your online sales.
  7. Accept all payment types. Credit card, PayPal, Buy Now Pay later – they all serve a purpose. Make sure you are flexible.
  8. You are your best asset. Your knowledge about your products is your best asset. It is differentiating. Leverage it on your website in the text write and the blog posts you publish. This is what will attract shoppers.
  9. Describe for the search. In a shop, people browse based on what they see. Online, people start browsing by typing in text. Think about this when they describe what they sell.
  10. Own your complexity. If you choose to have a complex offer or a complex approach to selling online, it’s your complexity. Don’t rely on a web developer or a tech person to make it easier for you. Making it easier starts with you making decisions about your business.

If you are interested in our POS software or having us develop a POS software connected Shopify site for you, please email sales@towersystems.com.au or call 1300 662 957.

Click here to find out more about our specialty retail POS software. Click here to see our YouTube Channel where you can see up to date demonstrations of our various specialty retail POS software products.

Click here to access our fixed-price standard POS software connected Shopify website quote.

Click here to see the checklist we provide our Shopify customers. It outlines what’s critical about preparing for a Shopify site.

Click here to access our website customer questionnaire. This is designed to help you clarify your needs. A copy of your responses is sent to you.

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Why we recommend our customers not use Woo Commerce for their e-commerce site

September 3, 2021
3 Min read
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The website development side of Tower Systems has developed websites for many retail businesses. It is a tech. partner for Shopify, Magento and WooCommerce. We have experience with each.

While each platform serves a different need, Shopify is the widest used in the small business retail space by far. Magento is good for complex requirements, but maintenance of a Magento website will require a developer. Shopify can be maintained, modified and enhanced without web developer skills.

WooCommerce will require a developer for site maintenance. It also does not have as rich a support network as Shopify. This has been the experience of so many of our customers.

In our experience, small business retailers can achieve better, more cost effective, commercial outcomes with a Shopify website than a WooCommerce website.

We mention this because in our experience local web developers are more likely to recommend the WooCommerce platform. We think they do this because it is better for them commercially in that web development is often their prime source of income. A Shopify website will not drive repeat business for them from a customer whereas a WooCommerce website is more likely to.

A retailer we spoke to recently told us they were paying $9,000 for a WooCommerce website and there was a monthly maintenance cost.

Our point is shop around, ask a ton of questions. Be sure to understand on-going maintenance costs. If they say you can maintain the site yourself, ask them to show you how to change the look and feel, how to add a new web page, how to change categories. Being shown how to do this will, for most newsagents show them that a WooCommerce website platform is not the right fit for them.

We don’t have a vested stake in this in that the web team in our company is skilled in Magento, Woo and Shopify as well as the even more complex and technical native web development. That team has a full room of booked business already.

There are many Shopify website developers out there you should consider before a WooCommerce developer since a Shopify site is more easily maintained by non technical people.

A challenge in this website space is that often it is a friend, or friend of a friend, or family member involved.  They may have the best of intentions in recommending WooCommerce. For the reasons outlined already, WooCommerce is not a platform I recommend for retail newsagency website development.

Be careful. Do your research. Get all commitments in writing. If you are not sure, delay your decision.

If you have some software development skills, then Woo could be perfect for you to create your website yourself.

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How our POS software helps local small business retailers with Father’s Day 2021

September 3, 2021
2 Min read
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Retailers using our POS software have been leveraging opportunities for connecting with shoppers for Father’s Day 2021. We are grateful to have seen from our POS software customers plenty of examples of how they are engaging with Father’s Day opportunities. here are some of the initiatives that we have seen, where our POS software has worked with local retailers to engage with Father’s Day:

  1. Selling online through POS software connected websites.
  2. Offering click and collect through the POS software and through Shopify connected website.
  3. Supporting the creation of Father’s Day gift bundles for easy and efficient selling.
  4. Offering infrequent shopper loyalty rewards for those in the shop for Father’s Day.
  5. Leveraging what the POS software curated data show does work for Father’s Day.
  6. Efficiently bringing in products for Father’s Day thanks to deep supplier links.
  7. Selling quickly and safely.
  8. Guiding inventory replen opportunities.
  9. Offering email marketing data you can leverage to reach out and invite shoppers.

Father’s Day is a vital season for many retailers, newsagents, gift shops, jewellers, garden centres, fishing shops, toy shops and more. Embedded in our POS software we offer tools that local small business retailers are using this Father’s Day to help drive small business success.

Even with lockdown impacting local small business retail across plenty of channels, we have helped many retailers to make the most of the unique circumstances through online as well as in-store engagement. Our click and collect opportunities, for example, make it easier for retailers to connect with this. We are showing that the challenge of lockdown can help a local small business to pivot so that they can safely connect with the lockdown regulations that are now in place.

Father’s Day is a key season in many retail businesses and while 2021 does present a set of unique challenges, we know there are ways in which our software can serve these businesses, to help them trade through the unique settings, to help make Father’s Day bright for plenty of their customers. we are grateful for opportunities to serve the retailers in our POS software user community.

If you are yet to make purchases for Father’s Day 2021, please consider shopping local as it is local retailers who are more likely to support the local community and they can only do this if you support them.

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Tower Systems Health Food / Wholefoods Shop Software Q&A

September 2, 2021
3 Min read
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Using our health food shop POS software, local health food shops and whole foods shops can provide nuanced management that is critical to the needs of their local specialty retail businesses.

Tuned ti their needs, this locally made health food shop POS software has tools that serve their unique needs.

Here are answers to some of the questions we have been asked about our Health Food POS Software over the years

When you are ready, we’d love to show you our Health Food POS Software and through that show you answers to other questions you have.

Does the software let me sell at a special price to gym members or members of other local clubs where nutrition matters? Yes.

Does the software let me share health tips and advice on receipts? Yes.

Can I sell products by weight? Yes.

A reasonable number of our customers are infrequent. If there a loyalty option to encourage them? Yes.

Does the software connect to scales? Yes.

Can I use the software to offer bulk purchase pricing? Yes.

Can I label my own products? Yes.

Can I track purchases by people recommended to my shop? Yes.

Can I tag items based on conditions they serve? Yes, our tags facilities in our health foods shop POS software allow you to gain a horizontal view of your inventory.

I buy some items in bulk and re-package them for retail. Can the software manage this? Yes.

Does the software let me track customers based on what they purchase? Yes.

Can I include product care information on receipts? Yes.

Can I look-up historical records for a specific customer? Yes.

Can the software track special or one-off orders for customers? Yes, from the moment the order is placed.

Can I create a quote for a customer and manage this? Yes.

Can I track / manage quotes? Yes.

Can I group items together to sell in a pack or bundle? Yes, it’s easy to create packs using the software.

I sell items with colour, size and style, can the software handle this? Yes.

Can I integrate the software with my suppliers? Yes. We have many customers importing stock files and invoices. If you want to provide a supplier a data feed of sales of their product, our software can do this too.

Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.

Can I email receipts? Yes.

Can I track where my customers come from? Yes.

Do I have to pay for software on additional computers in my business? No.

Does the software handle LayBys? Yes.

Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.

Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.

Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.

Does it integrate with Xero? Yes.

 

Find out more at www.towersystems.com.au/healthfood.

 

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Tower Systems Sewing / Fabric / Haberdashery POS Shop Software Q&A

September 1, 2021
3 Min read
T

Here are answers to some of the questions we have been asked about our Sewing / Fabric / Haberdashery Shop POS Software over the years

When you are ready, we’d love to show you our Sewing / Fabric / Haberdashery Shop Software and through that show you answers to other questions you have.

Can I sell by measure using the sewing machine POS software? Yes.

Can I sell by fractions? Yes.

Can I offer a special price to members of a club? Yes.

Can I market to members of sewing and crafts clubs using this sewing machine POS software? Yes. You can tag customers as belonging to a club and target market to club members.

Can I track sales to club members to rebate the club as a fundraising opportunity? Yes.

Can I promote local clubs and groups on receipts using this sewing machine POS software? Yes.

Can you pass on patterns, sewing machine manuals and other documentation? Yes, you can load files, images, documents or PDFs for products (information sheets, advice) and have them automatically included in emailed receipts.

Can I use the software to manage repairs? Yes. You can track jobs, parts and labour. Plus, communication with customers is streamlined.

Can I remind customers about sewing machine servicing? Yes.

Can I do this by text or email? Either, we support both.

Can I look-up historical servicing records for a specific customer? Yes.

Can I create a quote for a customer and manage this? Yes.

Can I track / manage quotes? Yes.

Can the software track special or one-off orders for customers? Yes, from the moment the order is placed.

Can I group items together to sell in a pack or bundle? Yes, it’s easy to create packs using the software.

Does the software track product serial numbers? Yes. You have a couple of different ways you can do this.

I sell some items by colour, size and style, can the software handle this? Yes.

Can I integrate the software with my suppliers? Yes. We have many customers importing stock files and invoices. If you want to provide a supplier a data feed of sales of their product, our software can do this too.

Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.

Can I email receipts? Yes.

Can I track where my customers come from? Yes.

Do I have to pay for software on additional computers in my business? No.

Does the software handle LayBys? Yes.

Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.

Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.

Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.

Does it integrate with Xero? Yes.

Find out more at www.towersystems.com.au/sewing.

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New video: jeweller POS software

August 31, 2021
1 Min read
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A couple of us got together a few days ago and filmed a new video in which we explore the features and benefits of our jeweller POS software:

This locally made and supported POS software for jewellers is used in hundreds of jeweller businesses. Thanks to their engagement, it continues to evolve. We are grateful to our customers for their support.

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New video: repairs software embedded in POS software helps local retailers

August 30, 2021
1 Min read
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If you offer repairs services in your retail business, the repairs management software offered by Tower Systems as part of its POS software solution could prove ideal for managing repairs for your business and for the customer experience.

Jewellers, bile shops, scooter businesses, music shops, fishing and outdoors shops, farm supply businesses and more all use the repairs facilities to help them manage customer repairs.

Here is a new video we shot in which we explore some of the features and benefits of our POS software integrated repairs software:

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