Tower Systems is not your usual POS software company

POS SOFTWARE IS ONLY PART OF OUR STORY.

We help retailers grow their businesses.

When I started Tower Systems I wanted it to be more than a regular POS software company. I knew we would only sell to independent small retail businesses and only develop software for specific retail niches.

I also knew I wanted us to help beyond the software itself.

On an average day, we help retailers buy better, discover theft, improve efficiency and increase the average basket size.

We train our front line people in business so they can help your business. They are not your usual POS software help desk people.

We also help by creating marketing collateral, like this new poster we created in-house for fishing and outdoor businesses that use our software:

Or this one for pet stores:

Let us show you our POS software. Email sales@towersystems.com.au or call for an obligation free demonstration:

  • WA / SA/ VIC: Tim Batt. 0401 833 917.
  • NSW / ACT / TAS: Nathan Morrison. 0417 568 148.
  • QLD / NT: Justin Randall. 0434 365 789.

We are proud to serve 3,500 specialty retailers with our software.

Mark Fletcher
Managing Director
Tower Systems International (Aust.) Pty Ltd
M | 0418 321 338.  E | mark@towersystems.com.au.

Hiring for the POS software help desk

We have been advertising externally for new people for our Melbourne-based small business POS software help desk. Interviews are now under way as we have a terrific pool of skilled candidates.

Our candidate selection process is structured and multi-layered, to ensure we find not only a tech skilled candidate but someone who communicates appropriately with small business retailers.

Like all new hires, candidates selected this round will undergo considerable training and beta testing, yes, beta testing, prior to live access with customers. That is when we will introduce them to our customers – through our weekly customer service email.

Happy New Year

We hope 2018 is filled with happiness and joy for all who visit this place and all who use the Tower Systems software.

We are excited for what the year will bring and look forward to helping small business retailers make their businesses more valuable and enjoyable this year.

Christmas greetings from Tower Systems

Merry Christmas to one and all. Thank you for a wonderful 2018, a year of growth and joy.

We are grateful to our customers for their support and help, for the opportunity to serve and help make small businesses stronger and more valuable to their local communities.

Thank you.

Adding to our web development team

We are screening candidates for our Melbourne based web development team. Thanks to a wonderful group of candidates the culling process is proving to be tough.

We are grateful to have many good quality candidates keen to work with us on our small business focussed projects.

Tower Systems is 36 years old

Tower Systems turned 36 years old a couple of weeks ago.

I started the company in February 1981 on my dining table at home, writing our first software – two different packages: newspaper distribution management software and radiology practice management software.

I am grateful to our customers and to everyone who works here and has worked here.

Mark Fletcher. 0418 321 338.

Here is a key Tower Systems difference, in one video

One of the things that separates Tower Systems aside from other retailers is that we are retailers too, and have been for many years. We walk in the shoes of our customers in a way that other POS software companies don;t and can;t This video is an example of the value of on show as we speak about sales growth at one of our retail stores:

In retail today

IMG_2339Being Christmas Eve it has been crazy busy in the shops today with last minute shopping.

Since we are a POS software company that owns retail shops we have been personally and practically involved in retail today, behind the counter, using our software serving shoppers with last-minute Christmas purchases. This photo is from our shop at Knox City in Melbourne today before we opened for customers. Thankfully it is the only time of the day the shop was empty.

We are grateful for another busy day in retail and another day of retail experience that inform some choices we make in our software.

At Slush 2016 in Helsinki, Finland

Slush is an extraordinary business conference. There is nothing like it on the calendar, anywhere. Here in Helsinki, assembled for Slush, are 17,000+ entrepreneurs, business managers, inventors and financiers talking about the future.

I am thrilled to be part of such an extraordinary event, for the networking opportunities, for the learning and for the inspiration.

How companies like ours do business has changed. Change is the new normal. And I am not talking about basic software update change. No, this is real change at the core. Slush is all about this, leaps occurring across industries thanks to new technologies and new business paradigms.

It is a privilege to be at Slush this year as part of a small Australian contingent.

To show how different Slush is to other business conferences, here is part of the kick off from Wednesday morning:

This is not the place for us to be specific about take-aways from Slush. However, they are many and we are only at the end of day two – we participated in the pre opening events yesterday.

Launching new products this year as we have done, we understand, in a small way, the challenge of the start-up and have an appreciation for many issues involved.

Slush is providing us opportunities to explore these and related topics further.

Here are some photos from day one of the main conference.

IMG_1543 IMG_1506 IMG_1517 IMG_1528 IMG_1544 IMG_1548

135 candidates for Tower Systems help desk role

We have made the first two rounds of reviews of candidates for another new help desk role, our second additional role this quarter. We are spoilt for choice in the pool of candidates available, making the selection of even the short list challenging.

We have to commence interviews late next week.