Christmas in the POS software office

xmasIt’s not all tech talk and business this time of the year in the head office of our POS software company. Being Christmas time, we enjoy more Christmas cheer at lunchtime and during breaks thanks to more diverse food choices including tasty mince pies.

The office is decorated too – bringing some festive colour into our workplace.

The photo shows some of the decorations at our reception desk.

So while we may be all business on the phone during calls, we’re chilling out and enjoying the Christmas season in between. We draw the line at singing Christmas carols though – no one wants to hear that.

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PayPal payments POS software integration helps small business retailers compete

Here is another video in our instruction series on how to use our POS software integrated PayPal payments platform in any retail store. Whole the video was created for newsagents, it relates to any retailer using our software.

We are grateful to PayPal for choosing to launch this partnership with us.

What we have done with PayPal in 2014 has provided us with a valuable point of difference.

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Tower Systems / PayPal partnership helps small business retailers

Screen Shot 2014-12-15 at 7.00.13 amPOS software company Tower Systems is helping small business retailers with its brilliant PayPal integration.

Using this first to market opportunity, retailers can expect to find new shoppers thanks to the help of PayPal in unlocking access to more than 5.5 million PayPal users in Australia.

This is an excellent example of how a POS software company can help retailers grow their businesses by attracting new and valuable shoppers.

Tower Systems is grateful to PayPal for selecting them as a launch partner.

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Sunday retail management advice: use QR codes to drive shopper engagement

logo138Tower Systems has developed for small business retailers a FREE cloud based QR code accessible content hosting and shopper interaction platform.

QRKI offers excellent facilities for allowing in-store and out of store access to product videos, instruction files, competition entries and other information sharing and harvesting opportunities.

Free from Tower for any business, QR code is another example of Tower Systems helping small and independent retail businesses to use technology to compete.

We created QRki to help small businesses harness the opportunity of QR codes without needing to invest in software of their own.

We’ve kept the price low to make access affordable. It’s part of our commitment to small businesses and independent retailers.  We’ve also enabled QRki for anyone to use – you don’t need to be a Tower Systems customer.

Developed in Australia but for use from anywhere in the world, QRki is another example of cloud based innovation for small businesses.

Share your feedback at info@qrki.com.au.  You can also speak direct with the owner of Tower Systems, Mark Fletcher, on 0418 321 338 (+61 418 321 338).

We hope your like QRki.

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POS software customer displays help drive sales

cdispThis photo shows how one newsagency is using the smart customer display through our POS software by having ads play between customers and then the screen share the ad with details of purchases being scanned.

Being able to manage the serving of ads to customers at the counter is an important feature of our software, something that has been enhanced as hardware has evolved. The latest HP all in one registers are particularly good to work with thanks to their small footprint and smart customer display technology.

Small business owners love that thanks to the HP technology and our software they can offer a customer-facting IT solution that is competitive with bigger businesses.

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POS software scales integration helps food and convenience stores

scalesThe POS software / scales integration undertaken by the development team at Tower Systems is delivering terrific sales for the company among convenience stores and other retailers who sell items by weight.

In addition to produce and confectionery retailers using the scales facilities in the POS software, convenience stores are also embracing it as they too play in the space of selling items by weight.

The photo shows scales in our office purchased for testing.

What is interesting is that some retailers already using the Tower software are loving that they have selling by weight as an option within the software thanks to the diversification plan that has been undertaken by Tower systems over rent years.

We have terrific reference sites for our scales facilities.

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Sunday retail management advice: how to cut labour costs in your retail business

Plenty of retailers are cutting labour costs in their businesses thanks to opportunities within the Tower Systems Point of Sale software. Here are some of these:

  1. Time saved by eliminating the end of shift backup by switching to the secure perpetual backup that requires no staff time.
  2. Time saved on accounting thanks to the smart Xero accounting software interface.
  3. Faster selling at the counter – less staff needed to process more sales.
  4. Faster reordering through the software.
  5. Faster processing and pricing of new stock.
  6. Faster decision making thanks to accurate business data being at your finger tips.
  7. Faster answering of customer queries freeing staff for making money on the shop floor.

Tower Systems offers not only excellent POS software, it also offers retail management expertise on the best use of this software for valuable business outcomes.

We love helping retailers in practical ways to get more from their partnership with us.

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POS software discount vouchers driving Christmas sales for retailers

One of our our POS software customers called us this week excited to share three stories about how discount vouchers are increasing retail sales:

  1. A customer thought an item was too expensive at $35.00. When told they would get a voucher worth $3.00 they went ahead, received the voucher and then purchased a second item worth $25.00.
  2. A customer who stopped in town on their way through spent $20.00 on an item, received a $1.50 voucher and used this toward a $35.00 purchase.
  3. A customer who spent $18.95 on an item and received a voucher for $1.95 came in the next day with a friend and spend $24.95 in two items and then spent the voucher from that purchase on a $19.95 item.

Almost every day we are hearing stories of how the vouchers are helping retailers across a variety of channels to grow revenue organically without risking too much margin. This is great news for any retailer and especially in the independent small retail channels in which we operate.

In addition to excellent software in this fresh and valuable approach to loyalty, Tower System is providing professional and insightful advice on how to use the software facilities to increase shopper spend and through this drive retail business value.

We’re thrilled to be of service in this way.

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Busy December with POS software installations

Our POS software installation teams around the counter are busy putting new systems in and upgrading systems as existing customers become more engaged.

While you’d expect retail to be too busy this time of year for a new software installation, we are finding retailers keen for benefits we can make available to them and therefore making sure they have time for us to visit and being new POS software and opportunities to their business.

We are grateful for the opportunity of a busy December. It’s bringing 2014 to an end on a wonderful note.

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POS software users love extensive online knowledge base for self serve assistance

Small business retailers often use technology because they feel they have to more so than because they want to. Their reluctance for technology often spills over to their engagement with POS software help desks and other assistances.  Not so the POS software knowledge base offered by Tower Systems to its approaching 3,000 small business users.

In the knowledge base, Tower customers can find out how to use the software, how to change settings, how to learn new facilities as well as how to integrate parts of the software more seamlessly into the business.

Evolving every week to fresh content that is searchable in a variety of ways, the knowledge base is proving to be a resource customers love as they can access it any time, from any place and in a way that keeps them in control.

The POS software knowledge base from Tower Systems is helping the company win new customers!

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POS software training workshops help retailers save money

Pos software company Tower Systems has announced details of three new live and interactive half hour POS Software training sessions for december, offering small business retailers excellent opportunities for learning in a time efficient way.

Here are the three new workshops the company has developed in association with partner retailers:

  • Using Catalogues for Christmas – 30 Minutes, Tuesday 2nd December 2pm AEST. Quickly and easily setup automatic discounts for a Christmas sale.
  • Applying Discounts In Retailer – 30 Minutes, Tuesday 9th December 2pm AEST. Discount stock in Retailer at Point of Sale.
  • Free up cash in your business – 30 Minutes, Tuesday 16th December 2pm AEST. Find and quit dead and slow moving stock in retailer.

Participating in the training is free to all Tower POS software customers.

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POS software helps small business retailers document shopper savings

discounteducationSmall business retailers using the Tower Systems POS software are able to easily and succinctly show the discount a shopper has achieved with a purchase on the professional receipt produced by the software. Many receipt styles are supported – retailers can choose what works best for them

Available for many years and enhanced thanks to new even more flexible receipt options, publishing savings on receipts is a successful way for retailers to promote to existing shoppers and bring them back in store more often.

Tower Systems shares with retailers ways of using receipts, describing savings and highlighting other benefits so that retail partners get more from smarter use of their smart PO software.

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POS software postcard campaign inspiring

Feedback from retailers receiving one of our new marketing postcards has been wonderful. Inspiring is a common comment from retailers on reading the quotes we have on the front of the postcards.

These are a gentle sell designed to inspire and encourage retailers to look at their businesses differently. The postcards reflect the different approach we take here at Tower Systems with our Point of Sale software – how we view our role as being far more than that of traditional software supplier.

pcard

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Training for POS Solutions users switching to Tower Systems

In response to the number of newsagents switching to Tower Systems for their newsagency software we are scheduling help for former POS Solutions users. We have specialists on our team who understand both systems and can make it easier for former POS users to settle into our software and thereby feel comfortable sooner with the switch.

Serving close to 1,900 newsagents today, Tower is well resourced to help newsagents switch from other software – we have plenty of newsagent customers keen to help too.

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Xero features Tower Systems POS software

Screen Shot 2014-11-21 at 7.24.39 amWe are thrilled to see the Tower Systems POS software featured on the Xero website as an approved partner.

This has come about following certification of our software as offering required and proven integration with xero accounting.

We are thrilled!

Being first with this in a specialist retail marketplace helps not only us but our close to 3,000 customers.

The Xero link is easy to use and seamless. It’s our recommended accounting system link but not our only one.

We use Xero ourselves in our retail shops – making our advice and assistance more knowledgeable than a software company without their own retail businesses.

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PayPal payments at breeze at the retail counter

Paypal RetailerThis screen shot is from a  live in-store PayPal payment using the Tower Systems  POS software. We have removed the customer name – but that would usually appear. The customer details are shared by PayPal as part of the line integration in our software.

It’s fast, easy and it is another first from Tower systems.

We are grateful to PayPal for the opportunity to be a trial developer and to lead in our retail channels by bringing shop floor PayPal market and marketing to our small business customers.

The integration is live in our software and retailers are embracing it – not only for sales but to drive new traffic for their businesses.

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POS software users love the PayPal pay with your phone facilities

photoWow! that’s the reaction from one retailer the first time they saw PayPal being used to pay for an item purchased through our software. We were thrilled.

We are using the PayPal payment option in our own show and knew of how well it worked. Seeing the joy from other retailers is a thrill once they realise how they can use the PayPal facilities to promote their business to PayPal shoppers and thereby possibly attract more shoppers to their business.

This is an excellent example of valuable POS software development work delivering appreciated and valuable outcomes for retailers.

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POS software shines with comprehensive serial number tracking

SerialNumberScreenSerial number tracking is so complex that many POS software programs ignore this functionality.

The Tower Systems POS software offers enhanced serial number tracking, new tools that help retailers who sell products with serial numbers, to track goods by serial number from the moment they enter the business to when they exit through sale or return.

The serial number facilities have been enhanced in our latest POS software update.

What’s interesting is that the serial number facilities are being used by businesses outside what we expected. We are thrilled to see this.

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Beautiful POS software receipts help retailers look more professional

RecThe humble retail receipt has been overhauled in the latest POS software from Tower Systems.

While Tower receipts have always been flexible and professional, the new style receipts offering extraordinary customisation take receipts into a new world, they allow small retailers to leap-frog major retailers.

The extended flexibility and attractive graphical interfaces make the receipts more useful in attracting shoppers back into the business, they make the receipt a key element in business marketing.

Already in use in many retail businesses, the new receipts are a winner not only with customers but also with retail business owners.

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POS software provides small business retailers with a competitive customer display solution

CustDisplayTerrific new retail customer display facilities are being embraced by retailers using the Tower Systems POS software. Serving customised content on customer displays within the context of a sale helps retail businesses drive sales and improve business outcomes. While the Tower software has served customer display access for years, enhancements take the facilities to a new level, offering small and independent retailers facilities with which they can more effectively compete with major retailers.

Feedback from customers is that the new customer facing display looks beautiful. We love hearing this and love even more the feedback that they are helping shoppers spend more money with our customers.

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POS software Stocktaking on the retail shop floor with your tablet computer

StocktakeScreenRetail shop floor stocktaking is easier than ever thanks to even better support for portable hand held devices from Australian POS software company Tower Systems. Standing in front of items on the shelves or in warehouse racking, counting and recording on-hand quantities is fast and easy with the Tower software and the HP Elite Pad.

Collected wirelessly, the Elite Pad maintains accurate real time stock on hand data for the business, allowing disruption free stock taking – saving time and helping the business grow.

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Making the sign-up for POS software / xero integration easier

xerosignupTower Systems has automated the process for connecting its POS software with Xero thanks to a completely online cloud-based service for the bridge and data flow connection.

From the Xero page on the Tower website, users have access to all they need to make the link live and working for them. And Tower users are doing this, turning on the link and switching to Xero for a more integrated and comprehensive accounting solution.

Tower Systems is thrilled to be acknowledged by Xero as an authorised partner and listed on their website.

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Tower Systems POS software users offered $5 pre tap and go eftpos terminal

Screen Shot 2014-11-20 at 7.40.36 amTower Systems POS software users have been offered several options from our eftpos partner Tyro including a low cost pre tap and go $5 terminal. This non exclusive offer has been put to the Tower community along with other offers to help Tower retailers cut eftpos processing costs.

We’ve emailed all our customers with details of the offer.

UPDATE: POS Solutions has said of our offer: “have only just got it, something POS Solutions clients have had for quite awhile. What they have done is linked into our offer. Every tower user who takes up this offer should thank POS Solutions.” This is not true. Our offer is our offer. It’s part of a long term relationship with Tyro pitching a series of offers. What we have offered has no connection whatsoever to anything POS has done. It’s a pity they have made this false and misleading claim.

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POS software discount vouchers delivering excellent retail performance results

Success stories from retailers using the proprietary discount voucher facilities in the Tower Systems POS software are encouraging more to engage with these business growth tools.

Developed in close consultation with retailers in several retail channels, the discount vouchers are proving to drive more valuable engagement from shoppers. They do this by offering a more easily understood reward for shoppers in return for more immediate loyalty to the retail business.

Working well in newsagencies, jewellers, bike retailers, garden centres, gift shops and pet shops, the discount vouchers provide local small and independent retailer businesses tools with which they can demonstrate a point of difference shoppers love.

Backed with excellent training and insightful business advice and help, the Tower Systems discount vouchers are delivering to independent retailers a bankable point of difference.

Tower released the discount voucher facilities without cost to Tower retailers, delivering extraordinary additional value to the Tower user community.

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