CategoryPOS Software

Local retailers understand the importance of being local. As locals ourselves, we understand what this can mean for our customers who consider our POS software made for local retailers.

Our Aussie made and supported bike shop software is software to love for local retailers and here’s why …

1. Local matters. Local shops make a vital contribution to local communities and families. Our software helps you leverage your localness, to genuinely differentiate your business from big competitors. We have ways in the POS software for doing this.
2. You are a key asset. Only your business has you and your people. You can leverage you through our local shop POS software, to easily share your knowledge in ways big businesses cannot match.
3. You can bank on loyalty. Points don’t reward loyalty. What is a point worth anyway? In our local shop POS software, you have fresh loyalty tools you can bank on to drive a deeper visit value, bring shoppers back sooner and genuinely leverage their lifetime value opportunity.
4. Service, service, service. Offering service and managing this for the benefit of your customers and your business can genuinely differentiate thanks to our POS software management tools. You can bank on this difference.
5. Not every shopper will walk, or rides, past your door. A smart and seamless connection between your software and a beautiful website can help you easily and with low overhead sell to people you will never meet.

Local shops shops are vital in local communities. We are committed to helping you run a more enjoyable and successful local business.

While all of us in local retail want more local shoppers and tell people to shop local, here at Tower Systems we are helping you pitch local with locally made and locally supported POS software that is configured to leverage your localness for commercial success and local community appreciation. We think that ia a big factor in being able to pitch local.

If local does matter to your local retail business then considering our Tower Systems POS software and how it can help you more actively pitch and show local is something we’d be grateful to discuss with you.

Retailers love electronic invoices. They save time and money, and they help reduce data mistakes.

If faced with a choice, retailers will choose the supplier offering electronic invoices over the supplier of similar product who does not offer electronic invoices.

Australian POS software company Tower Systems has created easyEDI, an approved app for the Xero accounting software, which creates electronic invoices for retailers and facilitates emailing them to retailers.

easyEDI will create either a CSV file or a DD2 file, commonly used by newsagencies and card and gift stores. You can also link it with the popular Unleashed inventory management system we know plenty of suppliers use or supply your own product list so your files are even more useful by containing barcodes and/or RRP prices.

easyEDI costs $55 a month, which includes 500 invoices sent per month for no additional cost. Each invoice beyond 500 costs 12 cents.

There is no lock-in contract, you can cancel at any time.

Setup is easy for the supplier. easyEDI is a Xero approved integrated app.

Suppliers ready to sign up should go to www.easyedi.com.au.

Having been approved by Xero as an integrated app for their accounting software, easyEDI by Tower Systems is easy and safe for trade wholesalers to access for creating electronic invoices.

While electronic invoices have been around for decades, many suppliers are yet to embrace the opportunity for their retail business customers. This easyEDI innovation specifically helps smaller wholesalers to be more of service to their retail business customers. It makes them more appealing to these customers.

If you use Xero in your wholesale business, easyEDI is easy to setup and use. You can be sending your first invoice in minutes. Retailers will thank you for this.

Tower Systems first engaged in EDI (electronic data interchange) invoice creation by developing standards that were adopted for the Australian newsagency channel more than thirty years ago. Those standards formed the basis of file formats in use ion that channel today.

Tower Systems currently serves 3,000+ local independent retailers in Australia and New Zealand across 16 different retail channels.

Making software that helps local small business retailers run more efficient is core to the purpose of Tower Systems. We believe in local small business retail and honour its service of local communities. All of our customers are local small business retailers, independent retailers.

We are grateful to be growing a customer community of businesses in the sleep clinic and CPAP sales space for our POS software.

We were surprised to discover that our POS software suits the need of sleep clinics and CPAP retailers operating in this space. It’s a new market for us and one we are entering thanks to wonderful word of mouth support from our customers.

Our specialty and comprehensive software being used in sleep clinics and CPAP sales businesses offers many benefits embedded in the software without needing to rent third-party tools, including:

1. Member or pricing: Helps you attract community group members, and in the sleep care space there are plenty of groups you can serve.
2. Repairs: Easily track & manage repairs & communicate with customers, even for repairs not done in the business.
3. BOGO: Increase sales with buy this and get that bundling.
4. Warranty: Track details and leverage this for customer service.
5. Colour, size and style: Easily track sales at a granular level. This can be used for variations on equipment too.
6. Bring them back: Target market based on past services.
7. Sell anywhere: Using our Retailer Roam^TM sell anywhere app.
8. Sell anytime: With our Shopify / Magento / Woo integrations.
9. Special orders: Easily manage special customer orders.
10. Awesome loyalty: Guide one-time and regular shoppers to spend more.
11. Seasonal reordering: Easily reorder inventory based on seasonal sales.

This software for sleep clinics and CPAP machine sales has facilities that help streamline the business operation and guide success for the business in a range of areas. Plus, it is not standing still. This Aussie software continues to evolve.

Easily handle supplier invoices, repairs, second-hand goods, spare parts stock management, special orders, tracking customers by purchases, reducing employee and customer theft and more. Link to Xero, Tanda, Deputy and Planday for rostering, Slyp for digital receipts, Shopify and Big Commerce for online, ChatGPT for product descriptions and RemoveBG for photo background removal.

Are you Australian based? Yes.

Do you make your software? Yes.

How do I contact your help desk? By phone or email. Our help desk is Australian based with one team member working from New Zealand.

When can I contact you for help? Weekdays: 7am through 6PM AEST, Saturdays 7:30am through 3PM AEST. After hours for urgent calls: 24/7.

What if I am unhappy with support? You can escalate to our Chief Operating Officer or our Managing Director – every customer is given their direct numbers and email addresses.

Can I run the software in the cloud? Yes.

Can I run the software on my desktop? Yes.

Can I backup to the cloud? Yes.

How long am I locked in with software rental? There is no lock-in. You can cancel rental at any time and billing stops immediately – once the current month is completed, there is no further charge.

We are grateful to offer our software for sleep clinics and CPAP retail sales businesses.

Our Tower Systems POS software is an excellent alternative to the Epos Now POS software and here’s why we think that:

The Tower POS software is made and supported in Australia for Australian businesses. It uses Australian retail terminology.

We think a functional comparison of the Tower Systems POS software with the Epos Now POS software will show our software as overing more benefits through more facilities.

When we say we offer software for specialty retail channels, that software is packed with functions retailers in the channel use and rely on that can be unique to their types of businesses. It’s a claim as to functionality rather than a blanket marketing claim.

The Tower Systems POS software integrates with Shopify, BigCommerce, WooCommerce and Magento.

Tower Systems has no lock in contract.

We do not engage commission agent to sell our software.

We will not spam or chase you. We’d rather local small business retailers considering our POS software to do so at the pace they prefer and in their own timing.

We are grateful to welcome Epos Now POS software customers switching to Tower Systems.

We’ve not used Epos Now in our retail businesses. We can’t speak to what it does. What we can do is speak to Epos Now customers who have switched to our Tower Systems POS software and to their experiences having made that switch. We’d be happy to connect verified retailers to these business owners for a retailer to retailer discussion.

If you are considering Epos Now POS software for your business, our advice is take your time, compare the software functionality and read the contract carefully. Do this and consider whether it is right for your business. If it is, sign up and proceed. If you are unsure, take a moment to look around at other POS software solutions.

Tower Systems is grateful to serve 3,000+ local independent retailers in a variety of specialty retail channels. We’re a solid and established POS software company, grateful to serve only local specialty retailers and no big businesses.

If you’d like to compare our software to that from Epos Now function by function we’d be grateful for the opportunity. There is nothing like this type of POS software comparison to work our what works best for a business. Too often POS software company sales people will refuse such a comparison. Not us here at Tower Systems. We know we are not right for everyone.

Tower Systems offers integrations between its POS software and a range of external apps and platforms to help local small business retailers eliminate double entry of data and thereby reduce the opportunities for mistakes. We are proud of the range and nature of these integrations and the benefits they offer our customers.

We are grateful for the opportunity to integrate our POS software with a range of other applications and partners, enhancing the solutions available to0 our customers and those considering using our POS software.

Here are some of the POS software integrations from Tower Systems:

REMOVE.BG (OTHER)
REMOVAL.AI (OTHER)
CHAT GPT (AI)XERO (ACCOUNTING)
INTERNATIONAL BARCODE LOOKUP (FREE)
ABCIS (ACCOUNTING)
WOOCOMMERCE (ECOMMERCE)
SHOPIFY (ECOMMERCE)
MAGENTO (ECOMMERCE)
BIG COMMERCE (ECOMMERCE)
PCEFTPOS/LINKLY (PAYMENTS)
LINKLY CLOUD (PAYMENTS)
TYRO (PAYMENTS)
SMARTPAY (PAYMENTS)
HUMM (PAYMENTS)
ZIP (PAYMENTS)
CENTREPAY (PAYMENTS)
QUEST (PAYMENTS)
MX51 (PAYMENTS)
WINDCAVE (DPS) (PAYMENTS)
RAA MEMBER (DISCOUNTS)
PINPAYMENTS (PAYMENTS)
XCHANGEIT (EDI)
GNS (EDI)
EASTERN DISTRIBUTORS (EDI)
MAXWELL AND WILLIAMS (HAG) (EDI)
KONGS (EDI)
PERMIER PET (EDI)
MASTERPET (EDI)
AIRR / TUCKERS (EDI)
JUST FOR PETS (EDI)
EVERGREEN CONNECT (EDI)
MAILCHIMP (MARKETING)
MESSAGE MEDIA (SMS SERVICES)
BIKE EXCHANGE (EDI)
EPAY (ELECTRONIC VOUCHERS)
TABCORP (REQUIRES EXCHANGEIT) (LOTTERY)
POSTEC (FUEL)
TANDA (STAFF)
DEPUTY (STAFF)
ALLOTRAC (DISPATCH)
TREK (STOCK)
PACSTREAM (EDI)
TITLEPAGE (EDI)

We are often first with integrations, like our delivery of Linkly Cloud.

We are grateful for the opportunity and proud to deliver a world first – a POS software integration with Linkly Cloud.

That’s right, we have retailers live with our Tower Systems POS software connected to Linkly Cloud for EFTPOS transactions.

Tower Systems makes POS software for specialty retailers in a range of local specialty retail channels.

Linkly is all about Making every payment seamless.

Together, we have delivered a solution that helps retailers save time, cut mistakes and more easily compete with big business.

Tower Systems integrated EFTPOS, connects your Retailer Point of Sale with your EFTPOS terminal, making it the fastest and easiest way to sell.

When it comes to POS software integrations, here at Tower Systems we analyse requirements, talk with customers and consider whether a proposed integration serves the needs of all stakeholders. Then, if it’s a yes, we get about delivering and awesome integration.

We are about to host a secure and private interactive session about a significantly enhanced part of our POS software. The development has taken many months due to the complexity of the specialised area of business this software will serve.

The scope of the work was developed in consultation with the customers keen for the enhancement. The preview will involve them too. This is another step in our atlas test process, which proceeds beta.

We are excited for the feedback and the opportunity to look further down the road.

As a software company we depend on regularly evolving software to extend the reach of and benefits from our POS software. We are grateful to our customers for being there with and for us.

Tower Systems is grateful to welcome retailers switching from Lightspeed POS software to our Aussie made and supported POS software for specialty retailers.

Whether we are a good fit for your business depends on your business needs. This can be discussed in a personal demonstration where you review our software and see whether it does things the way you want.

When it comes to a Lightspeed comparison, we have some differences people tell us about:

• You are not required to use any specific payments platform.
• Our software rental charge is not tied to your sales revenue.
• There is no penalty charge from us relating to your sales revenue.
• We have increased our rental fees twice in five years and even then it was a lower than CPI increase.
• You can talk to any of our leadership team direct and without having to top through a gatekeeper.

One way to compare is our Tower Systems POS software pricing page. Compare the different price-point levels of our software and see where what we offers fits compares with your situation today. We’;re confident we are competitive. better still, we are reliable, and viable.

As multiple Lightspeed earnings calls have revealed over the last year, growing Lightspeed Payments revenue has become a key commercial activity for the Lightspeed business. On our opinion, this pitches them as like a road a tolling business, making a clip from each transaction processed by retailers using their Lightspeed POS software or their Vend POS software.

We don’t care what EFTPOS or payments platform our retail customers use. Our POS software links with all the major Australian banks – there is no extra keying of transaction amounts on credit card machines, no extra keystrokes. Our integrations are good, secure and fast.

We don’t charge a penalty based on the EFTPOS or payments platform our retailers use.

We think retailers need to be able to make the decision as to the best payments platform with which to partner based on factors that matter to them.

If you are a Lightspeed POS or a vend POS customer and are looking for an alternative to Lightspeed Payments, consider Tower Systems. Tell us about your needs. If we can help, we will. If we cannot help, we promise to say so.

We don’t know and here’s why:

We are grateful to supply POS software to retailers in Papua New Guinea.

Each of our specialty retail POS software solutions is available for independent retailers in Papua New Guinea. We support them via our Australian based help desk and they have access to our full suite of services including training, support, access to our knowledge base and access to our self-paces video training curriculum.

Our service of retailers in Papua New Guinea with POS software is current with our most recent engagement just a few weeks ago.

Thanks to cloud based services and our easy to access customer service team we are able serve PNG customers easily.

Jewellers, pet shops, bike shops, garden centres, gift shops, tourist shops, music shops, bookshops, toy shops and produce businesses in Papua New Guinea can all rely on our Tower Systems software and the backup service that we provide.

We make contact with our crew easy to use tech tools like Zoom, Loom, Teams, WeChat and more. This, of course, is in addition to email, chat and other contact pathways.

We don’t only serve retailers in Papua New Guinea with our POS software, we have plenty of customers in New Zealand as well as customers in the Cook Islands and Fiji.

It is the specialty retail facilities in our POS software that local small business retailers in these near countries like. Facilities such as repairs tracking and management, product serial number tracking, smart loyalty tools, dispatch management, integrated EFTPOS, business KPI tracking and comparison, retail theft mitigation, Xero integration, roster management integration and e-commerce sales via Shopify, Magento, WooCommerce and Big Commerce, to name a few.

Tower Systems POS software caters specifically to the needs of independent local retailers, including those in Papua New Guinea, offering user-friendly tools, valuable insights, and easy to access support to help them manage their business efficiently and grow their customer base.

• Affordable pricing: Offers competitive pricing plans to suit different budgets.
• No lock-in contracts: No long-term contracts, so you can switch if needed.
• Secure and reliable: Data is stored securely in the cloud with regular backups.
• Pay as you go.

We are grateful to serve retailers in Papua New Guinea with our POS software and look forward to welcoming more in 2024.

If you accountant does not own and run a retail business, they may not have the best advice as to the best POS software for your retail shop.

A retailer told us that their accountant told them they should be using a particular software product to run their retail shop.  The software the accountant recommended has not beed made for for that type of business. Also, it did not connect with any of the suppliers to the business. businesses. It does not connect with any suppliers.

The accountant ant liked the software because they had two other clients, in a different type of retail business, using the software. They knew the software. The advice from the accountant was about them and not their client’s needs.

While an accountant can speak to the usefulness of accounting related reports from POS software, it is unlikely that most will have the experience necessary to give good advice on the usefulness of POS software for a specialty retail business.

Retail businesses needs POS software with functions that serve their business, workflow that suits the type of business, connectivity to suppliers of the business, and plenty more that relates to the type of business. The software delivered the most benefits to a business when it serves the needs of the business.

Now, if the software feeds data to accounting software, that is what should matter most to an accountant.

Rarely will an external accountant have the practical experience with your specific type of business to provide good advice specific to your business needs, beyond accounting system interface needs.

By all means, rely on your accountant for accounting software advice like Xero versus MYOB, as that is in their wheelhouse. Given that smart POS software seamlessly links with Xero, MYOB and Quicken, the newsagency software you run or the specialty retail management software other specialty retailers run is best left to the experts in your business.

The easiest software Tower Systems can sell against is the generic POS software sold to a specialty channel retailer because once the retailer sees facilities that serve their needs the decision is easier. For newsagents, that is connections that serve in managing magazines, newspapers, meeting cards, stationery and more.

What is in POS software? It’s an interesting question. The answer will vary by POS software product and company.

Our definition of POS software for Tower System s is that it is software that helps retailers manage their business from the sales counter through to the back office, from inventory to people to customers.

POS software helps you:

• Track everything you sell.
• Report what is not selling.
• Sell in-store as well as online.
• Reorder stock.
• Do a stocktake.
• Write off stock.
• See the performance of suppliers.
• See the performance of staff members.
• Uncover possible employee fraud.
• See the impact of shopper theft.
• See the time off day that things sell.
• Manage stock where you take multiple items and put them into one item.
• Track customer buying history.
• Track seasonal performance.
• report on what sells with what.
• Compare the business sales performance across trading periods.
• Reorder products from a supplier.
• Create lists of customers to market to.
• Share product care information with customers.
• Manage labour spent on repairs.
• Capture customer age and other details when required for the type of product being purchased.
• Capture shopper location details for reach reporting.
• Sell products in fractional quantities when appropriate.
• Track product serial numbers when needed.
• Manage the return of unsold items to a supplier.
• Feed data to accounting software integrated with the POS software.
• Connect with employee roster software.
• Manage customer data at a family level.
• Reward loyal shoppers.
• Fundraise for local community groups and charities.
• Track sales of products held on behalf of others.

Good POS software does all of this and more in service of local retail businesses looking to save time and money in their operation.

The answer to the question of what is POS software does vary based on software company as well as the nature off the business asking the question.

The thing is, good POS software is flexible, packed with options from which you can select to ultimately craft a software solution that serves then needs of your own local retail business. This is what you want when you bring in POS software, flexibility f=that the software can do more as you understand more about what you can do in and for your retail business.

We’re not your usual POS software company. We own and run shops ourselves, so we can walk in the shoes of our customers. One of our shops has an awesome website selling Hallmark Keepsakes and these wonderful Charity boxed Christmas cards:

We are asked to compare our software to other software from time to time. Over the weekend it was Epos Now we were asked to compare our POS software to.

We’ve not used Epos Now. But we have checked out the facilities listed on their website, and compared these to what we know about our software.

Here are the things we would highlight to anyone considering Epos Now for their business in Australia.

• We are an Australian software company making software here for local Aussie businesses.
• Our customer service support in Australian based.
• There is no extra cost for being able to import invoices or stock files.
• There is no extra cost to link to Shopify, Big Commerce or others with which we have an integration.
• There is no extra cost for delivery management facilities.
• There is no extra cost for integrations to accounting or roster management apps.
• There is no extra cost for loyalty facilities.
• There is no lock-in contract, no minimum contract period, no requirement that you give any notice period.
• You can choose your own hardware.
• You are not required to use any specific payments platform.
• There is a library of up to date training videos for you and your staff to learn when and where they choose.
• The Tower Systems contract is 2 pages long, and it’s in plain English.
• Our price is our price. There is no pricing time-bomb, no pressure deal, nothing seeking to get you to say yes right away.

Take your time, consider your software needs, ensure that the software meets your needs. Then, read the contract. Only then, if you are happy, proceed with the software of your choice.

Choosing the right software fort your business is a vital business decision. Get it right and you could prosper. Get it wrong and your costs could be far more than you are prepared for.

If you are comparing Epos Now and Tower Systems POS software, talk to a human. Tower Systems is human staffed, with locals. We love talking. retail with retailers. If we think we’re not right for you, we will say so right away.

We are no pressure POS software company.  We want retailers to be happy, confident and prosperous.