CategoryPOS Software

We are about to host a secure and private interactive session about a significantly enhanced part of our POS software. The development has taken many months due to the complexity of the specialised area of business this software will serve.

The scope of the work was developed in consultation with the customers keen for the enhancement. The preview will involve them too. This is another step in our atlas test process, which proceeds beta.

We are excited for the feedback and the opportunity to look further down the road.

As a software company we depend on regularly evolving software to extend the reach of and benefits from our POS software. We are grateful to our customers for being there with and for us.

Tower Systems is grateful to welcome retailers switching from Lightspeed POS software to our Aussie made and supported POS software for specialty retailers.

Whether we are a good fit for your business depends on your business needs. This can be discussed in a personal demonstration where you review our software and see whether it does things the way you want.

When it comes to a Lightspeed comparison, we have some differences people tell us about:

• You are not required to use any specific payments platform.
• Our software rental charge is not tied to your sales revenue.
• There is no penalty charge from us relating to your sales revenue.
• We have increased our rental fees twice in five years and even then it was a lower than CPI increase.
• You can talk to any of our leadership team direct and without having to top through a gatekeeper.

One way to compare is our Tower Systems POS software pricing page. Compare the different price-point levels of our software and see where what we offers fits compares with your situation today. We’;re confident we are competitive. better still, we are reliable, and viable.

As multiple Lightspeed earnings calls have revealed over the last year, growing Lightspeed Payments revenue has become a key commercial activity for the Lightspeed business. On our opinion, this pitches them as like a road a tolling business, making a clip from each transaction processed by retailers using their Lightspeed POS software or their Vend POS software.

We don’t care what EFTPOS or payments platform our retail customers use. Our POS software links with all the major Australian banks – there is no extra keying of transaction amounts on credit card machines, no extra keystrokes. Our integrations are good, secure and fast.

We don’t charge a penalty based on the EFTPOS or payments platform our retailers use.

We think retailers need to be able to make the decision as to the best payments platform with which to partner based on factors that matter to them.

If you are a Lightspeed POS or a vend POS customer and are looking for an alternative to Lightspeed Payments, consider Tower Systems. Tell us about your needs. If we can help, we will. If we cannot help, we promise to say so.

We don’t know and here’s why:

We are grateful to supply POS software to retailers in Papua New Guinea.

Each of our specialty retail POS software solutions is available for independent retailers in Papua New Guinea. We support them via our Australian based help desk and they have access to our full suite of services including training, support, access to our knowledge base and access to our self-paces video training curriculum.

Our service of retailers in Papua New Guinea with POS software is current with our most recent engagement just a few weeks ago.

Thanks to cloud based services and our easy to access customer service team we are able serve PNG customers easily.

Jewellers, pet shops, bike shops, garden centres, gift shops, tourist shops, music shops, bookshops, toy shops and produce businesses in Papua New Guinea can all rely on our Tower Systems software and the backup service that we provide.

We make contact with our crew easy to use tech tools like Zoom, Loom, Teams, WeChat and more. This, of course, is in addition to email, chat and other contact pathways.

We don’t only serve retailers in Papua New Guinea with our POS software, we have plenty of customers in New Zealand as well as customers in the Cook Islands and Fiji.

It is the specialty retail facilities in our POS software that local small business retailers in these near countries like. Facilities such as repairs tracking and management, product serial number tracking, smart loyalty tools, dispatch management, integrated EFTPOS, business KPI tracking and comparison, retail theft mitigation, Xero integration, roster management integration and e-commerce sales via Shopify, Magento, WooCommerce and Big Commerce, to name a few.

Tower Systems POS software caters specifically to the needs of independent local retailers, including those in Papua New Guinea, offering user-friendly tools, valuable insights, and easy to access support to help them manage their business efficiently and grow their customer base.

• Affordable pricing: Offers competitive pricing plans to suit different budgets.
• No lock-in contracts: No long-term contracts, so you can switch if needed.
• Secure and reliable: Data is stored securely in the cloud with regular backups.
• Pay as you go.

We are grateful to serve retailers in Papua New Guinea with our POS software and look forward to welcoming more in 2024.

If you accountant does not own and run a retail business, they may not have the best advice as to the best POS software for your retail shop.

A retailer told us that their accountant told them they should be using a particular software product to run their retail shop.  The software the accountant recommended has not beed made for for that type of business. Also, it did not connect with any of the suppliers to the business. businesses. It does not connect with any suppliers.

The accountant ant liked the software because they had two other clients, in a different type of retail business, using the software. They knew the software. The advice from the accountant was about them and not their client’s needs.

While an accountant can speak to the usefulness of accounting related reports from POS software, it is unlikely that most will have the experience necessary to give good advice on the usefulness of POS software for a specialty retail business.

Retail businesses needs POS software with functions that serve their business, workflow that suits the type of business, connectivity to suppliers of the business, and plenty more that relates to the type of business. The software delivered the most benefits to a business when it serves the needs of the business.

Now, if the software feeds data to accounting software, that is what should matter most to an accountant.

Rarely will an external accountant have the practical experience with your specific type of business to provide good advice specific to your business needs, beyond accounting system interface needs.

By all means, rely on your accountant for accounting software advice like Xero versus MYOB, as that is in their wheelhouse. Given that smart POS software seamlessly links with Xero, MYOB and Quicken, the newsagency software you run or the specialty retail management software other specialty retailers run is best left to the experts in your business.

The easiest software Tower Systems can sell against is the generic POS software sold to a specialty channel retailer because once the retailer sees facilities that serve their needs the decision is easier. For newsagents, that is connections that serve in managing magazines, newspapers, meeting cards, stationery and more.

What is in POS software? It’s an interesting question. The answer will vary by POS software product and company.

Our definition of POS software for Tower System s is that it is software that helps retailers manage their business from the sales counter through to the back office, from inventory to people to customers.

POS software helps you:

• Track everything you sell.
• Report what is not selling.
• Sell in-store as well as online.
• Reorder stock.
• Do a stocktake.
• Write off stock.
• See the performance of suppliers.
• See the performance of staff members.
• Uncover possible employee fraud.
• See the impact of shopper theft.
• See the time off day that things sell.
• Manage stock where you take multiple items and put them into one item.
• Track customer buying history.
• Track seasonal performance.
• report on what sells with what.
• Compare the business sales performance across trading periods.
• Reorder products from a supplier.
• Create lists of customers to market to.
• Share product care information with customers.
• Manage labour spent on repairs.
• Capture customer age and other details when required for the type of product being purchased.
• Capture shopper location details for reach reporting.
• Sell products in fractional quantities when appropriate.
• Track product serial numbers when needed.
• Manage the return of unsold items to a supplier.
• Feed data to accounting software integrated with the POS software.
• Connect with employee roster software.
• Manage customer data at a family level.
• Reward loyal shoppers.
• Fundraise for local community groups and charities.
• Track sales of products held on behalf of others.

Good POS software does all of this and more in service of local retail businesses looking to save time and money in their operation.

The answer to the question of what is POS software does vary based on software company as well as the nature off the business asking the question.

The thing is, good POS software is flexible, packed with options from which you can select to ultimately craft a software solution that serves then needs of your own local retail business. This is what you want when you bring in POS software, flexibility f=that the software can do more as you understand more about what you can do in and for your retail business.

We’re not your usual POS software company. We own and run shops ourselves, so we can walk in the shoes of our customers. One of our shops has an awesome website selling Hallmark Keepsakes and these wonderful Charity boxed Christmas cards:

We are asked to compare our software to other software from time to time. Over the weekend it was Epos Now we were asked to compare our POS software to.

We’ve not used Epos Now. But we have checked out the facilities listed on their website, and compared these to what we know about our software.

Here are the things we would highlight to anyone considering Epos Now for their business in Australia.

• We are an Australian software company making software here for local Aussie businesses.
• Our customer service support in Australian based.
• There is no extra cost for being able to import invoices or stock files.
• There is no extra cost to link to Shopify, Big Commerce or others with which we have an integration.
• There is no extra cost for delivery management facilities.
• There is no extra cost for integrations to accounting or roster management apps.
• There is no extra cost for loyalty facilities.
• There is no lock-in contract, no minimum contract period, no requirement that you give any notice period.
• You can choose your own hardware.
• You are not required to use any specific payments platform.
• There is a library of up to date training videos for you and your staff to learn when and where they choose.
• The Tower Systems contract is 2 pages long, and it’s in plain English.
• Our price is our price. There is no pricing time-bomb, no pressure deal, nothing seeking to get you to say yes right away.

Take your time, consider your software needs, ensure that the software meets your needs. Then, read the contract. Only then, if you are happy, proceed with the software of your choice.

Choosing the right software fort your business is a vital business decision. Get it right and you could prosper. Get it wrong and your costs could be far more than you are prepared for.

If you are comparing Epos Now and Tower Systems POS software, talk to a human. Tower Systems is human staffed, with locals. We love talking. retail with retailers. If we think we’re not right for you, we will say so right away.

We are no pressure POS software company.  We want retailers to be happy, confident and prosperous.

Close to 1,000 local small business retailers rely on the integration of Tyro payments with the Tower Systems POS software.

The integration Tower Systems delivers in its POS software to Tyro payments is secure, fast, safe and well proven over many years. Plus, it has been enhanced to be a current level tech solution for small business retailers.

This is an integration delivered without any penalty cost to retailers, without the need for additional software or a per transaction cost.

As a partner of Tyro from the outset of the Tyro business, Tower Systems has been at the forefront of Tyro advances, encouraging the company to innovate as Tower itself has innovated through its small business retail management POS software. The Tyro payments integration today benefits from the championing from Tower.

From the Point of Sale screen in the POS software, Tyro is instantly and easily accessible for contactless payments as well as chip and pin. Customers can also benefit from the Tower Systems entirely portable POS software where POS is taken on the road for out of store sales using a tablet or iPad to access the Tower software and through this Tyro EFTPOS payments platform.

Tower Systems small business retailers love Tyro EFTPOS for its speed, accuracy, ease of use and settlement options.

The Tyro EFTPOS payments / Tower Systems partnership is one on which small business retailers can rely as an alternative to the big bank approach. It’s fast, secure, safe and time saving. It is a solution for these times, an alternative to POS solutions that impose per transaction costs for payments processing.

More Point of Sale (POS) software companies have shifted focus to sourcing revenue from each transaction completed in retail businesses using their software.

Some even impose a penalty on retailers who choose to use payment methods that do not provide the software company the revenue share.

We think this is what makes the approach a tax. It’s a cost of business retailers using such POS software systems are unable to avoid, unless they switch software.

The integration delivered with Tyro payments is fine of plenty of payments platform integration from Tower Systems. We think it is vital that retailers get to choose the payments platform that works best for their business needs.

Tower Systems is a software company, not a tax collector.

When they become a tax collector.

More Point of Sale (POS) software companies have shifted focus to sourcing revenue from each transaction completes in retail businesses using their software.

Some even impose a penalty on retailers who choose to use payment methods that do not provide the software company the revenue share opportunity.

We think this is what makes the approach a tax. It’s a cost of business retailers using such POS software systems are unable to avoid, unless they switch software.

The software companies imposing this charge, imposing the requirement that retailers use their payments platform, off of which the software companies profit, say they are doing it to fund software development, to make their products better.

Software companies used to fund development out of software sales and software rental. Plenty of us still do.

By disconnecting the revenue from the sale or rental of the software and binding it to every sale undertakes in a retail business using the software, a software company shifts focus, we think.

One thing local small business retailers hate is imposed fees. That’s what some software companies are doing with this demanded clip from each transaction.

We think better software is created when the success of a software development business depends on the continuous improvement of the software it offers.

Selling or renting the software is clean, neat, and what many of us went into business to do. Pivoting to being a tax collector may offer a revenue bump today, it won’t last.

Retailers will see the per transaction charge for what it is. Software companies imposing the tax will eventually hunt down another thing behind which they can increase revenue. They’d be better off backing themselves and making better software.

Just as local retailers are vital to the local communities in which they live and serve, our locally based POS software company is vital to the community of local retailers and local IT professionals.

Tower Systems is a software company, not a tax collector.

Tower Systems is a small business focussed POS software company developing, and supporting POS software for niche specialty retailers.

Jewellers, garden centres, bike shops, toy shops, produce businesses, farm supply businesses, fishing shops, pet shops, charity businesses, landscape gardening businesses, antique shops, sewing shops, haberdashery businesses, newsagents and more benefit from this software.

Find out more at www.towersystems.com.au Call 1300 662 957 or email sales@towersystems.com.au

Tower Systems is grateful for the opportunity to work closely with EFTPOS solutions platform Linkly to deliver the first every POS software integration with their next-gen platform: Linkly Cloud V2.

Tower Systems completed formal certification almost 2 weeks ago, the first software company to do so.

In undertaking our software development work for integration with Linkly Cloud we blazed a trail, developing knowledge and assets from which those who follow us will benefit.

This Linkly Cloud integration enhances facilities and options for local small business retailers. It is a beautiful solution that will assist retailer efficiency and business performance.

The POS software / Linkly Cloud integration is available for Tower systems POS software customers for no cost. nThe company funded the development as part of its service of delivering genuine value for its retail business customers.

Tower Systems continues to innovate in the local independent specialty retail space in Australia and New Zealand. This integration with Linkly Cloud V2 is the latest in an evolving series of integrations from the company as it serves retailers with connections that benefit local retail businesses.

Regardless of marketplace, our software is integrated to varying degrees with the following external platforms and opportunities:

• Tyro broadband EFTPOS.
• Slyp – digital receipts.
• Linkly – major bank EFTPOS through this interface.
• MX51 – links to two major banks currently.
• Quest.
• SmartPay.
• Windcave.
• Shopify, Big Commerce, Magento and WooCommerce e-commerce.
• OzBiz accounting software integration and through this to MYOB.
• AfterPay buy now pay later.
• Humm buy now pay later.
• Zip buy now pay later.
• Message Media text messaging.
• Message Net text messaging.
• Govt. approved scale integration.
• Postec / fuel integration.
• Epay voucher phonecard sales.
• Indue CDC (Cashless Debit Card) – product level blocking.
• DTI – Digital Transaction Intelligence. Electronic receipts.
• Booksellers book title integration.
• ChatGPT – for product descriptions.
• BG and Removal.AI. Image background removal.
• Deputy, Tanda and PlanDay. Roster services.

This is not the complete list of integrations for our Tower Systems POS software.

Linkly is clear in their mission: Obsessed with creating smooth payment experiences, Linkly delivers superior in-person, online and phone payment moments for all businesses.

Tower Systems is clear in its mission: our purpose is to empower local retailers to thrive.

Here at Tower Systems, our POS software pricing is transparent. It starts at $175.00 a month, or $105 a month if you’re a community or charity owned enterprise.

There is no payments fee per transaction. Big overseas software companies are doing this now.

There is no requirement on the EFTPOS platform you use. We direct link to Tyro, SmartPay, Linkly (the big banks) and more.

There is no charge for extra terminals. They’s all included in the price.

There is no penalty charge for paying monthly. Some companies quote a low monthly cost that you need to pay 12 months in advance to get.

No extra charge for e-commerce integration: Shopify, Magento, Big Commerce or Woo.

The pricing page on our website has the details.

We offer an awesome library of fresh training videos.

Best of all, our help desk is locally based and run by humans who do not follow a rigid script. Call us, and we answer.

We understand the importance of local human-delivered support.

Price should not be the only factor in choosing POS software for you business. It is worth researching though, to understand the total cost of ownership of the POS software you have or are considering.

Local small business retailers are time-poor.

Too often, wholesalers steal more time with old-school practices, and then they complain when they don’t achieve the sales they want.

Our POS software company, Tower Systems, helps local wholesalers and retailers to work together for mutual benefit.

• Retailers love electronic invoices for their accuracy and time saved. They also love loading stock files and product image files – saving more time.

• Wholesalers love the reorder trigger. Retailers love this too when they see revenue lost by not reordering sooner based on projected sales.

• Wholesalers also love the sales data feed, providing faster feedback on product performance.

• Retailers love being able to compare supplier performance, side by side.

• Retailers love loading a catalog without having to key in each item and the special price for the timing of the catalogue.

• Retailers and suppliers love automation around product returns.

While there are plenty of POS software products in the marketplace, few offer deep and mutually beneficial connectivity for suppliers and retailers.

Here at Tower Systems we understand the value of both sides of the supplier / retailer transactional relationship.

We love helping suppliers grow business from retailers using our software.

We love helping retailers cut suppliers who are not paying their way in the business.

This is all about business after all.

If you are a supplier to local indie retailers, think about your processes and the time commitment you expect from retailers.

If we can help, reach out. We are proud to serve 3,500+ local retailers in Australia.

If you do not provide electronic invoices or an electronic stock file with images, you are costing retailers time. We can help you create electronic invoices to world class standards for not only our POS software but other POS software too.

How retailers feel about a supplier goes beyond the success of the products they supply. The ease and cost of doing business is a key factor. It’s vital you work on that, to make your business more useful, more valuable to retailers.

We own shops and know these things from our own experience. We pursue efficiency and accuracy, hallmarks of local retail success.