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Software is changing rapidly, especially POS software. What it does is evolving father than ever. This is evident in the area of business intelligence (BI) tools.

A business intelligence (BI) platform is a suite of software applications that enables businesses to analyse data from various sources to make more informed business decisions. Historically, these platforms have transformed data into actionable insights, presenting them in an easily digestible format such as reports, dashboards, and visualisations.

Today, in in 2025, BI tools are embedded in POS software. They certainly are in our Tower Systems POS software.  There’s our insights dashboard offering actionable business insights for special business retailers. Then there are our AI insights tools that bring together broad data including business specific data to provide insights. In both of these situations the insights available in our software today for no extra cost and in a shorter timeframe go beyond what retailers have had access to via more expensive BI platforms.

The area of BI has fundamentally shifted this year and here at Tower Systems we are helping retailers be ahead of this change thanks to smart BI tools in our POS software, helping small business retailers more effectively compete.

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The seamless POS software integration empowers retailers to move beyond simple sales reports and take action sooner.

For instance, a gift shop owner could instantly identify which lines sell best alongside specific gift items, allowing for strategic product placement. A garden centre could use AI-powered forecasting to anticipate demand for seasonal products based on historical data and local event calendars, optimising stock levels to maximise profit and minimise waste. This is no longer about looking in the rearview mirror at past performance; it’s about using predictive, actionable intelligence at the counter to make smarter, more competitive decisions every single day.

The speed of business is quickening and POS software leveraging AI, especially in the area of business intelligence is a solution that benefits local small business retailers.

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While the right POS system for making a switch smooth and easy depends on the specific needs of your retail business, Tower Systems was built to solve these exact challenges for Australian and New Zealand local small business specialty retailers. To see how we can help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

What is the best POS to use with Shopify? While Shopify does offer a POS solution with it’s e-commerce platform, it may be that your specific retail business would be better served by using a POS system made for your type of retail business.

Shopify at its heart is an e-commerce platform. That’s what they do well.

Tower Systems is a POS software company. That’s what we do well. We make POS software for specialty retailers like jewellers, garden centres, bike shops, newsagents, bookshops, toy shops, pet shops, music shops, landscape businesses, repairs businesses and more. This is specialty retail POS software made for specialty retailers.

Our Tower Systems POS software connects with Shopify for a seamless e-commerce solution.

What is the best POS to use with Shopify? The answer to that question for your retail business will depend on the needs off your retail business. You need to be clear on your needs, the must-haves, and choose a POS system that serves your needs, and hope that it is integrated with Shopify.

A jeweller may need granular control over unique stock items, detailed repair tracking, and customer-specific pricing that a generic POS may not handle. A garden centre requires tools for managing non-barcoded stock like plants, selling items by weight or measure, and handling complex seasonal inventory. Similarly, a bike shop benefits from an integrated repairs module that tracks repairs, manages technician time and records specific bike’s serial number. These are the types of purpose-built features that define a specialty POS system, turning daily operational challenges into streamlined, efficient processes.

What is the best POS to use with Shopify? If yours is a specialty retail business the answer will be POS software made your your type of business.

We are grateful to have switched retailers from using the Shopify POS to using ours for the in-store retail management. They needed more, things we could provide.

Our Tower Systems POS solution does much more than transact sales, track inventory and link to Xero for accounting. We offer a fine-tuned solution for a range of specialty retail markets that is deep with functionality, business process management and terrific tools that can help these specialty retail businesses thrive.

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While the right POS system for making a switch smooth and easy depends on the specific needs of your retail business, Tower Systems was built to solve these exact challenges for Australian and New Zealand local small business specialty retailers. To see how we can help you…, request a free, no-obligation demo today.

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au.

For small business retailers, harnessing the full power of your Point of Sale (POS) system can be a game-changer.

Our Tower Systems YouTube channel offers easy and free access to resource we’ve created for small business retailers. It’s a valuable hub of information designed to help you streamline your operations, enhance your customer service, and grow your business. Whether you’re a seasoned retailer or just starting, you’ll find a wealth of content to support you on your journey.

We’ve organised our content, making it easy for you to find what you need, when you need it:

• Frequently asked questions: Have a burning question about POS systems? Our short, snappy videos provide clear and concise answers to the most common queries we receive. From understanding software capabilities to navigating specific features, we’ve got you covered.
• In-depth software demonstrations: See our POS software in action! We offer detailed demonstrations that showcase the power and versatility of our systems. Discover how our software can be tailored to your specific retail sector, whether you’re in a niche market or a more traditional setting.
• Expert business advice: Beyond the technical aspects of POS systems, we share valuable insights and practical tips to help you thrive. Our videos on topics like boosting sales with discount vouchers and inventory management are designed to give you a competitive edge.
• The latest in retail technology: Curious about how innovations like Artificial Intelligence (AI) can benefit your business? We explore the cutting edge of retail technology, demonstrating how our AI-enabled software can automate tasks, analyse data, and save you time.

At Tower Systems, we are passionate about supporting local, independent retailers. We see ourselves as more than just a software provider; we’re your partner in success. Our YouTube channel is a reflection of this commitment, offering a free, accessible platform for you to learn, grow, and connect with a community of like-minded business owners.

We invite you to visit our channel, explore our content, and see for yourself how we can help you unlock the full potential of your retail business.

Thank you for stopping by and for reading about our YouTube channel.

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While the right POS system for an retail business depends on the specific needs of the retail business, Tower Systems was built to serve  Australian and New Zealand local small business specialty retailers. To see how we can help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

Choosing the right Point of Sale (POS) software is a significant decision for any retail business, especially a small locally owned business. It’s not just about the features; it’s about finding a solution that fits your budget and provides genuine, measurable value. We believe that transparency in pricing is crucial to building a strong and lasting partnership. That’s why we are open and upfront about the cost of our software, ensuring you know exactly what to expect from day one.

Discovering our price is easy. You can do it without speaking with us or providing any of your details. This shows we rust our software and our customer service.

Our pricing structure serves the diverse needs of independent retailers We offer a range of plans, allowing you to select the level of functionality that best suits your business, from essential POS operations to advanced, feature-rich management tools. This flexibility ensures that you only pay for what you need, with the ability to scale up as your business grows.

We understand that managing cash flow is a concern for any business owner. To accommodate this, we offer the choice of either monthly or annual billing cycles. Opting for an annual plan provides a cost-saving benefit, reducing the overall monthly investment. Alternatively, a monthly subscription offers greater flexibility, allowing you to manage your expenses on a shorter-term basis.

Our pricing is straightforward, with no hidden fees or unexpected charges. The monthly or annual price includes not only the software itself but also the comprehensive, local support that we are known for. When you invest in our system, you are investing in a partnership with a team that is dedicated to your success.

The plans we offer as at today, in August 2025, are:

• Standard Plan: Ideal for retailers seeking robust, essential POS functionality.
  • $220 per month (including GST) when billed annually.
  • $235 per month (including GST) when billed monthly.
• Advanced Plan: For businesses looking for more advanced features to streamline operations.
  • $246 per month (including GST) when billed annually.
  • $265 per month (including GST) when billed monthly.
• Ultimate Plan: Our most comprehensive package, offering the full suite of powerful tools for complete business management.
  • $275 per month (including GST) when billed annually.
  • $295 per month (including GST) when billed monthly.

We encourage you to visit our pricing page to review the details of each plan and determine which is the best fit for your business. Making an informed decision is the first step towards a more efficient, profitable, and enjoyable retail journey. We are here to answer any questions you may have and to help you find the perfect solution for your needs.

Pricing noted is subject to change

Recorded Friday, August 8, 2025. A discussion with small business retailers about AI. Knowing that some small business retailers are hesitant about using AI in their businesses, we hosted a discussion about fears and more about AI. This video is a recording of that discussion.

Specialty retailers are specialty, specialist. It’s natural they would benefit from software made for their type of retail business, software that lifts up their specialisation.

It’s easy to be dazzled by large-scale Point of Sale platforms from companies with big marketing budgets. The promise to scale your business can be alluring. Indie specialty retailers, the garden centres, newsagencies, gift shops, bike shops, music shops, toy shops, firearms dealers, produce businesses and jewellers that are the heart of our local communities—is a “one-size-fits-all” approach truly the right fit?

Specialty retailers deserve more than a generic solution. They need a true partner, armed with technology that understands and adapts to their unique world. When choosing your next POS system, here are the key points of difference to consider—the factors that move beyond the basics and deliver real value to your bottom line.

1. The power of a purpose-built solution

A general retail platform might be great at selling t-shirts, but does it understand the complexities of managing live plant stock with seasonal variations? Can it handle the intricate process of book returns or magazine returns or the specific supplier integrations your niche requires? Can you sell by fractions? Does it integrate with dispatch tools? A specialist POS is designed from the ground up for your industry. This means:

• Workflows that make sense: The software follows the logic of your business, not the other way around. From managing complex inventory to handling industry-specific sales processes, everything is built to make your daily operations smoother and more efficient.
• Features you’ll actually use: Instead of paying for bloat with countless features you’ll never touch, a specialist solution provides relevant functionality that makes a tangible difference to your business.

2. The value of local expertise you can talk to

When you have a critical issue or a unique business query, the last thing you want is to be routed through a global call centre, to talk to someone reading off a rigid script. Having a partner whose entire team is based locally is a powerful advantage. This gives you:

• Support that understands your type of business: A local team understands the nuances of Australian and New Zealand retail, from GST and compliance to local consumer behaviour.
• A direct line to experts: When your support, sales, and even development teams are all under one roof, you have a direct line to people who are deeply invested in your success. It’s a true partnership.

3. Freedom and flexibility: your business, your rules

Every local specialty retail business is unique. The right technology will empower your specialisation. Here’s where it can matter:

• Payment processing freedom: Choose the EFTPOS provider that offers the best rates and service for your business. Being locked into a single, mandatory payments platform removes your negotiating power and can lead to higher costs over time.
• Business continuity: What happens if your internet goes down during the Saturday morning rush? A hybrid system that combines the security of on-premise data with the flexibility of the cloud ensures you can keep trading. Add a true “sell anywhere” mobile solution for markets and pop-ups, and you have a system that works wherever you do.
• Transparent commercials: You’ll love pricing without being forced into long-term contracts. A simple monthly rental model puts you in control of your expenses and your commitment.

4. Future-proofing with smart, flexible technology

The right POS partner gives independent retailers access to the same advanced tools as the big chains.

• Seamless eCommerce integration: Your POS should be the central hub of your business, connecting seamlessly with leading eCommerce platforms like Shopify, Magento, WooCommerce, and BigCommerce to keep your online and in-store operations perfectly in sync.
• Practical AI at your fingertips: Imagine having an expert copywriter and data analyst on your team. Modern POS software can embed powerful AI tools like Google Gemini and ChatGPT directly into your workflow, helping you write compelling product descriptions, craft marketing emails, and analyse sales data in seconds.

For Australian specialty retailers, the right POS is more than just software—it’s a strategic asset. By choosing a partner that offers deep specialisation, true flexibility, and a genuine local partnership, you are building a foundation for a more resilient, efficient, and profitable future.

Tower Systems is at your service with locally supported POS software for specialty retailers.

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While the right POS system for making a switch smooth and easy depends on the specific needs of your retail business, Tower Systems was built to solve these exact challenges for Australian and New Zealand local small business specialty retailers. To see how we can help you…, request a free, no-obligation demo today.

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

We have had a terrific first three days of the Reed Gift Fair in Melbourne. Starting Saturday, our stand was busy as we met with plenty of new prospects for our software. We are also grateful to catch up with plenty of existing customers.

We are loving being the only POS software company at the trade show.

The AI tools in our POS software are a hit along with other innovation we have on show like theft mitigation and awesome time saving opportunities.

Today is day four and we are recharged and raring to go.

Trade shows are a wonderful way to be discovered by potential customers who otherwise may not ever hear about you. They can see you in a space they understand, and intentionally visit.

Our approach to trade shows is no pressure. We don’t chase people. Those who want to walk past the stand and understand what we do can see it in our collateral. Again, no pressure. People who want to know more can sit with us a while for a chat.

This approach works as we have seen people walk past and notice us and, then, sometime later, come back for a chat. We treat it as we want to be treated ourselves when shopping – let us do our thing, on our timing – when we’re ready, we’ll approach.

Tower Systems has been doing the Reed Gift Fair in Melbourne for many years. This year is fresh in that we are seeing a more diverse group of retailers, which is good. jewellers, garden centres, gift shops, homewares shops, toy shops, baby shops and newsagents have attended so far. These are all vertical retail channels we serve with our POS software.

So, as we saddle up for day four of the Reed Gift Fair in Melbourne we reflect gratefully on the opportunity to be here and to be found. It’s good to be here and wonderful to ge to speak with so many indie retailers.

Our ideal customer is a local small retail business in one of the verticals in which we specialise. We’re not after big businesses, franchises or chains.