We have launched another training video for retailers using our POS software. This new video is not your usual training – no, it highlights a new feature of the software, something fresh for all users. It provides a high level introduction from one of the architects of the new facility. All customers have been provided free access to the video and plenty have viewed it already. We are thrilled for such terrific engagement.
This training helps people get more from their software. It boosts their confidence. It also provides an excellent small business networking opportunity as there is plenty of time at the end of a session for participants to talk with each other.
The training workshops are free. Tower Systems funds the phone call for audio participation and visual access is via the Net.
From the day years ago when Tower Systems announced its commitment to this free training opportunity the company has maintained the free training service, delivering consistently on its promise, proving our motto: we’re here to help.
Tower Systems is proud of the 136 training videos in its online POS software training library. This extraordinary resource helps retail business owners and retail employees learn and re-learn many aspects of the Tower software at their own pace and wherever they choose.
The online training library for our software is one of several exclusive resources retailers love when they switch to our POS software.
The notion of training POS software users when they first install only is old school. At Tower Systems we offer excellent one on one training at the time of purchase and many options for additional, refresh or extended training for months and years after the initial installation.
We add new content to our training resources regularly, keeping o=content fresh and relevant. We deliver training on platforms appropriate to the needs of our customers.
Retailers using the Tower Systems POS software have access to a training library of more than 130 training videos. These videos are professional in production and valuable in the content offered.
The videos can be accessed from any computer, anywhere and at any time.
The video training resources are comprehensive. They are also loved by our customers.
Regularly enhanced, the Tower Systems POS software video training library is a real asset to our business – allowing us to show a point of difference which wins us business.
In addition to POS software training, our library also includes training on business use of the software – covering how to engage on the shop floor. This is an area many POS software companies neglect in their training.
Small business retailers using our Tower Systems Point of Sale software have booked out our cash flow advice training workshop tomorrow. The final session of our live online training workshops for this year, it is a thrill to see so many business owners interested in freeing up cash so close to the Christmas season.
In each of the training sessions offered this year, our training team has focussed on topics that will immediately benefit small business retailers – helping them to leverage technology for better business outcomes.
That retailers happily book and participate is a thrill for us as it helps them get more from their software and that is the key goal of these FREE training sessions.
The comprehensive regular online training from Tower Systems is an appreciated point of difference offered by Tower. Customers benefit from learning and we benefit from active feedback in a group satiation where our users can talk with each other and we can learn. It’s proving to be a wonderful two-way resource in 2014.
reflecting on our live training workshops for 2014, we are pleased to have delivered on our promises and proven that our blog posts here about what we will do are acted on for the benefit of our customers.
Retailers using the Tower Systems POS software are embracing our latest online training opportunities including the How to cut theft in your retail business live and interactive workshop coming up on August 7. This session will fill up. We have more coming on the schedule.
Tower Systems demonstrates its commitment to consistent access to free post-installation training with workshops like this one, workshops that are valuable to retailers using our software.
Theft – employee theft and customer theft – continues to have a high cost for small and independent retailers. Tower Systems actively helps retailers to recent the impact of theft through personal training like this latest workshop. Being for owners only, we have a safe place where we can take people deep into the theft mitigation facilities in our software.
Retailers using our POS software are loving the current series of free EOFY training. Covering a range of areas including business requirements as well as how our software can help our training related to the end of the financial year is so popular that we have had to schedule additional sessions. Additional (bonus) sessions are:
24th June at 11.00AM for Doing a Stock take
26th June at 11.00AM for End of Financial Year Procedures
Tower Systems is thrilled to offer more live POS software training opportunities to retailers in coming weeks, offering a consistently regular free training to users in a broad range of topics – including new topics just added.
Tower customers can brows the list of training on the training portal of our website. They can book online and add it to their calendar online. All very easy.
The sessions themselves are live, interactive and professional. Showing off an excellent point of difference for Tower Systems customers.
Retailers using the Tower Systems Point of Sale software have been given more free online training opportunities in March with the release last week of new live workshop topics … and in a few hours the sessions started to fill with retailers using the Tower software jumping on opportunities.
We select topics for training based on an analysis of help desk call reasons, knowledge base searches and customer feedback. This ensures that training is being offered in areas of need and interest among our customers.
The latest series of workshops has been promoted through our website, via our help desk and through an email sent to our customers. Access to the live training workshops is completely free including the phone call for audio participation.
Even though retail businesses are busy with Christmas selling, plenty of retailers and their employees using our smart POS software are taking the opportunity to complete modules in our POS software training curriculum. Using our guided self-pased online training – at a time and place that suits them – retailers and their employees are learning more how to use the software.
The image shows some of the training undertaken in the last week by one person from one business using our software.
Our offering of a comprehensive online self-serve training curriculum that is backed by live assistance and guidance is a valuable point of difference for us. We are proud of our investment and the continuing enhancement of the resources available through our online training facility.
This training is another reason for retailers comparing software to choose Tower. Being able to learn when and where you want and to repeat learning as much as you want – all for no extra cost- is loved by retailers who want to make the most of their IT investment.
Our studio has been busy recorting more interviews with people inside Tower Systems for the series Inside our POS software company. The next round of videos should be on the website within the next week. In you’ll get to meet more of the people who make Tower Systems a valuable business partner.
Tower Systems last week released details of its POS software user training workshop program for October 2013. The latest training workshops, delivered live and interactive through our professional Web-Ex services, is available for booking now by Tower AdvantageTM customers.
By publishing the details of the training well i advance our customers can better plan their diaries.
Bookings are made online through our training portal from where you can update your calendar. Our approach is another example of a much-loved point of difference from Tower Systems.
The latest training workshops cover an excellent mix of topics.
Retailers using the free Tower Advantage training available through the Tower Systems website love the 130+ fresh and professionally made videos that explain in detail how to use our Point of Sale software in each of the retail marketplaces for which we have versions.
Promoted with a quirky animated video on our website, the Tower Advantage Training is an exclusive and valuable suite of training that retailers tell us helps them make more for their business from their computer system.
Tower Systems customers can choose their marketplace and then select learning streams. Videos are short, easily replayed and accessible from anywhere there is an internet connection.
Retailers using our Point of Sale software and who are covered by our Tower AdvantageTM software support package have access to free one-on-one training every year, for years after they install our software. The training can cover any aspect of our POS software.
We have customers who have used the software for ten years taking up the free training to learn more about parts of the software they have never visited. we have others using the training to learn more about our amazing reporting tools.
The training is schedule to suit the timing requirements of our customers. And it is genuinely one-on-one, making it personalised for our customers. This is a bonus where people can get questions specific to their business answered.
To encourage our customers to take up the free offer we have promoted it in our print and email newsletters and through help desk contact. This is a service we want to see used, so that our customers get more from their technology investment.
This free one-on-one POS software training is another point of difference for Tower Systems.
More and more retail employees working in businesses using our Point of Sale software are enjoying and benefiting from our comprehensive video based training.
Made up of more than 130 videos, access to the library is guided through a web based curriculum facility we have developed that tracks videos watched y employee per business. This gives retailers visibility over employee engagement and can help with better management of team members.
Everyone completing a curriculum will be provided a professional certificate of achievement – something that will be a good addition to any resume pack.
The development of the certificate is another level of thoughtfulness by Tower Systems of those engaged in the professional training being delivered through this program to small business retailers and their employees.
The training program is unique for small business retailers like newsagents, jewellers, bike retailers, gift shops and garden centres. It’s been delivered as a result of considerable investment by Tower Systems.
Tower Systems is offering a host of live training opportunities for retailers using its Point of Sale software in July. These live online workshops are available to businesses using the Tower software anywhere in the world.
While several sessions have already been delivered, the company has the following sessions available between now and the end of the month:
Doing a Stocktake 9 Jul 2013, 02:00PM
How to Cut Theft in your Business 11 Jul 2013, 02:00PM
Best Practice for Magazine Management 16 Jul 2013, 02:00PM
Using SMS and Email Alerts in Retailer 18 Jul 2013, 02:00PM
Smart Marketing 23 Jul 2013, 02:00PM
Using Early Returns Effectively 25 Jul 2013, 02:00PM
These sessions are in addition to free one on one training opportunities as well as our vast and exclusive video based training curriculum.
The total training package from Tower Systems is flexible, accessible at a variety of times and locations to suit retailers and their employees.
The three new training videos added by Tower Systems to its Point of Sale software Training Academy curriculum have made preparing for the end of financial year easier – judging by user engagement. The three new videos that enhanced the training opportunities for retailers are:
30.1 Performing A Stocktake
30.2 Performing A Spot Stocktake
30.3 Stocktake Reports
In addition to these videos helping prepare our retail customers, we have continued our regular EOFY training workshops as well as our one on one advice and training for retailers.
This year more than ever, retailers partnering with tower Systems are ready for the end of the financial year.
Retailers and retail employees engaging with the Tower Systems Training Academy will achieve a boost in productivity as they make better use of the smart retail management software.
Developed exclusively by Tower Systems and delivering best-practice training to Tower Systems customers, the comprehensive new training resources make the relationship with tower even more valuable.
In a WORLD FIRST for newsagents, gift shops, jewellers, bike retailers and other POS software users, business owners and employees using the Tower software can learn how to use the software when and where they want without having to pay extra for the privilege.
Separate curriculums have been developed for each retail channel, delivering retail channel specific specialist education. The total training content available per retail channel is between seven and ten hours.
This exclusive new training resource includes more than 100 training videos for each marketplace. each video is brief, allowing comfortable digestion of the content.
Professionally produced in-house by Tower Systems and peer-reviewed, this training program is accessed through curriculum platform just released on the Tower website.
Access to this new training resource is free to all Tower AdvantageTM customers.
This is a genuine first from Tower Systems. While we have had training videos in the past, we have not offered complete curriculums with this much content and with the ability for a business owner to register employees and track progress.
The exclusive Training Academy Tower Systems has created is winning new business for us. Retailers and their employees see the point of difference in the comprehensive and flexible training we offer for our Point of Sale software.
Perfectly supplementing the many live group and one on one training opportunities, our new vast training library is giving people learning opportunities when and where they want.
That we have assembled the training resources into curriculums to suit different retail channels and business needs is helping to focus attention on completing a body of training – to benefit way beyond a single need.
Our sales team is able to show training videos in presentations, proving our point of difference. What we have created is something that a competitor cannot respond to with spin or an announcement. The only way to compete would be to invest in professional training resources as we have and to back with with website delivery and curriculum management. In the meantime, we’re happy to use our exclusive facility to win conversions and greenfield sites.
Tower Systems has started production work on several more videos for its comprehensive Training Academy suite of videos. Taking the resources into new areas and beyond what is traditional for Point of Sale software, the new videos will help retailers and retail employees get more value from their Tower Systems software investment.
No one asked us to create the additional training resources, we decided on the new stream back when first planning for the comprehensive training library. It was always our intent to go beyond the software itself.
The Training Academy is proving to be a valuable point of difference for us, delivering a comprehensive training resource that is genuinely unique and very professional. We’re proud and our customers are happy.