Covering all capital cities, this national POS software user meeting tour will offer personal insights, customer service and help to the Tower Systems user community of more than 3,500 small business retailers.

There is no cost for retailers to participate.

The cap city tour will be followed up with regional events – offering retailers around the country the opportunity to learn more about their chosen POS software.

This is another Tower AdvantageTM.



Small business retailers using the Tower Systems POS software are thrilled with the easy availability of free one-on-one training. All they need do is call or email and we arrange the training.

What we deliver is training attuned to the needs of the business, on a specific topic or a range of topics – as the business may need.

This free training is available long after the software is installed and setup. It is free and easily accessible … and another point of difference offered by Tower Systems for its customers.

The training is done using the data of the business – making it more meaningful for those being trained. Indeed, we have found this to help drive better outcomes from the training.

While our POS software is easy to use, training can help non technology oriented retailers get more value from their software investment. It can guide business planning and help them make decisions that guide the business to a more valuable outcome.

We are proud to serve small business retailers in this way.



The comprehensive range of FREE POS software training being offered by Tower Systems this year is proving to be popular.

Covering practical business management topics through which retailers can learn more about their businesses and drive business value, each workshop is self contained, interactive, inclusive and valuable.

Tower Systems is proud to be offering these weekly free training opportunities in 2016, continuing a tradition commenced years ago. The training is a genuine point of difference for us in our specialist marketplaces – allowing us to help our customers mine a value from their software too many POS software companies ignore.

Each week we run a new live online training workshop – free to our customers. For 2016 we have added new topics and refreshed other content. This ensures relevance to the needs of small business retailers today.

Here is a note from the live training portal on our website:

We run several online training sessions each week across a wide range of subjects. These are an excellent way for you and your staff to learn in detail about specific areas of the software.

To participate in an online meeting all you need access to is a computer with a broadband internet connection and a phone to receive a call so you can hear the audio. Each session runs for approximately 45-60 minutes depending on questions.

The face to face meetings are yearly in capital cities and regional centres across Australia. These are in addition to our weekly online live sessions. We also attend more than twelve industry trade shows offering face-to-face meeting opportunities with users.

Note: we also offer access to more than 130 training videos on our self serve 24/7 training portal.


Pet shop software training helps pet retailers to improve customer service

Pet retail is highly competitive with some major retailers competing with small and independent pet retailers. Tower Systems primarily focuses on the service of independent pet retailers through our pet shop software and the specialist support services we offer in this space.

Our pet shop software trainers have diverse pet shop experience, to ensure they can speak to the various specialist needs of these specialty businesses. Their broad experience serving so many different pet retailers enables them to help pet retailers see other business opportunities and this can help them grow their businesses.

This work in store training in our pet shop software is one way we help beyond the software – by talking about insights from other retailers, guiding on time saving and other savings in the businesses.

This is a point of difference for Tower Systems – another way we operate beyond what is usual for a POS software company.


Helping retailers make the most of Christmas

Tower Systems is helping retailers make the most of Christmas with Christmas themed free training POS software opportunities.  In groups and individually, Tower is delivering access to free live training to give retailers comfort from knowledge and confidence that their Tower POS software can deliver even more than they expected this Christmas.

Our comprehensive free training opportunities win us new customers.


Free training helps small business retailers embrace POS software

Tower Systems is thrilled to announce more free POS software training for its small business customers. Here is a list of the new free training opportunities launched by the company:

  • Wednesday, 11 November @ 2:00 PM. Using Targeting Marketing in Retailer. Use marketing to target specific types and groups of customers.
  • Wednesday, 18 November @ 2:00 PM. The New Loyalty – Discount Vouchers. Start using Discount Vouchers to grow your business. A great introduction to this great feature.
  • Wednesday, 25 November @ 2:00 PM. Information you did not know your POS software could tell you. Reports and information you didn’t know retailer could tell you about your business.
  • Wednesday, 2 December @ 2:00 PM. Using Catalogues for Christmas sales. Quickly and easily setup automatic discounts for Christmas sales.
  • Wednesday, 9 December @ 2:00 PM. Don’t miss a sale this Christmas. Use Gift Vouchers. Keep customers coming back to your store with Gift Vouchers, sell and redeem professional Gift Vouchers entirely within Retailer ready for Christmas gifts.
  • Wednesday, 16 December @ 2:00 PM. Free Up Cash in Your Business Today. Find stock that isn’t selling and turn it into cash quickly.

POS software user meetings a hit with small business retailers

Tower Systems has now completed the last round of regional group POS software user meetings for 2015. The engagement has been terrific, enabling us to learn plenty from our customers and to share insights that will help participants get more from the software.

We are grateful to all who participated and for the opportunity to show another example of the Tower Systems difference.


Tower Systems helps small business retailers free up cash in their businesses

Retailers using the Tower Systems POS software have access to another free live online workshop next week:

How to Free Up cash In Your Business Today.

This training is the latest in weekly free training opportunities for Tower retailers, training the company has consistently run weekly for years.

This latest session includes fresh content developed for the session, to help retailers to genuinely unlock cash in their businesses by using the software to reveal the opportunities.

One of the key benefits of good POS software is that it does free up cash flow within the retail business. Tower Systems pushes this benefit through one on one advice and training like this free session the company is running next week. The training is an example of us being true to the promises we made and make to our customers.

Click here to book.


Tower Systems released new EDI training video for POS software users

Screen Shot 2015-07-30 at 10.02.28 amTower Systems has released another training video designed to help retailers get the most out of electronic invoice import facilities in the software. This new video is another extension of the comprehensive video training suite from the company, a suite regularly enhanced as the company invests in more training facilities through which to help retailers get more value from their POS software investment.

With 140 training videos available, Tower Systems has a valuable point of difference for the retail channels in which it serves.


Another POS software training video from Tower Systems

Screen Shot 2015-07-22 at 2.59.19 amWe have launched another training video for retailers using our POS software. This new video is not your usual training – no, it highlights a new feature of the software, something fresh for all users. It provides a high level introduction from one of the architects of the new facility. All customers have been provided free access to the video and plenty have viewed it already. We are thrilled for such terrific engagement.


More POS software training for the new financial year

Tower Systems has kicked off the New Financial Year with the launch of fresh POS software user training opportunities for retailers who partner with us.

The free online new training is genuinely new: fresh, new topics … designed to help retailers get more from their Tower Systems relationship.

Our customers can book in for the free training now from our website. We send an email with instructions on how to get online.


Free POS software training helps small business retailers

The free POS software training workshops we run weekly for small business retailers is a genuine point of difference for Tower Systems.

This training helps people get more from their software. It boosts their confidence. It also provides an excellent small business networking opportunity as there is plenty of time at the end of a session for participants to talk with each other.

The training workshops are free. Tower Systems funds the phone call for audio participation and visual access is via the Net.

From the day years ago when Tower Systems announced its commitment to this free training opportunity the company has maintained the free training service, delivering consistently on its promise, proving our motto: we’re here to help.


136 POS software training videos help retail employees

Tower Systems is proud of the 136 training videos in its online POS software training library. This extraordinary resource helps retail business owners and retail employees learn and re-learn many aspects of the Tower software at their own pace and wherever they choose.

The online training library for our software is one of several exclusive resources retailers love when they switch to our POS software.

The notion of training POS software users when they first install only is old school. At Tower Systems we offer excellent one on one training at the time of purchase and many options for additional, refresh or extended training for months and years after the initial installation.

We add new content to our training resources regularly, keeping o=content fresh and relevant. We deliver training on platforms appropriate to the needs of our customers.


POS software training video library helps retail employees gain skills

Retailers using the Tower Systems POS software have access to a training library of more than 130 training videos. These videos are professional in production and valuable in the content offered.

The videos can be accessed from any computer, anywhere and at any time.

The video training resources are comprehensive. They are also loved by our customers.

Regularly enhanced, the Tower Systems POS software video training library is a real asset to our business – allowing us to show a point of difference which wins us business.

In addition to POS software training, our library also includes training on business use of the software – covering how to engage on the shop floor. This is an area many POS software companies neglect in their training.


Free POS software training for retail business employees

The Tower Systems Training Academy offers retail business owners and employes the ability to learn our POS software at their own pace and in their own location.

Business owners and employees using the Tower software can learn how to use the software when and where they want without having to pay extra for the privilege.

The training helps ensure new employees learn the software properly and it provides existing employees the ability to refresh knowledge and learn more.

With retail changing and demands on business owners and their employees growing, good knowledge is vital to efficient and profitable newsagency management.

Professionally produced in-house by Tower Systems and peer-reviewed, this training program is accessed through curriculum platform just released on the Tower website.

This wonderful online training resource is another Tower AdvantageTM.


Small business retailer cash flow advice meeting fully booked

Screen Shot 2014-12-11 at 6.54.56 amSmall business retailers using our Tower Systems Point of Sale software have booked out our cash flow advice training workshop tomorrow. The final session of our live online training workshops for this year, it is a thrill to see so many business owners interested in freeing up cash so close to the Christmas season.

In each of the training sessions offered this year, our training team has focussed on topics that will immediately benefit small business retailers – helping them to leverage technology for better business outcomes.

That retailers happily book and participate is a thrill for us as it helps them get more from their software and that is the key goal of these FREE training sessions.

The comprehensive regular online training from Tower Systems is an appreciated point of difference offered by Tower. Customers benefit from learning and we benefit from active feedback in a group satiation where our users can talk with each other and we can learn. It’s proving to be a wonderful two-way resource in 2014.

reflecting on our live training workshops for 2014, we are pleased to have delivered on our promises and proven that our blog posts here about what we will do are acted on for the benefit of our customers.


Old style POS software user meetings loved by small business retailers

sydmeetTower Systems has been hosting POS software user meetings around Australia over the last three weeks.

Years ago software companies used to run user meetings regularly. Today, few companies offer them. They are a point of difference for us.

We find the sessions are excellent for two-way discussion. We learn as much from our customers as they learn from what we share. It’s terrific.

This latest round of user meetings has offered training on the software, answered many questions and shared business building advice that will help our customers make more money in their businesses.

Access to the sessions has been free and it includes a tasty breakfast to keep them fuelled.


Helping small business retailers manage to reduce theft

cuttheftRetailers using the Tower Systems POS software are embracing our latest online training opportunities including the How to cut theft in your retail business live and interactive workshop coming up on August 7.  This session will fill up. We have more coming on the schedule.

Tower Systems demonstrates its commitment to consistent access to free post-installation training with workshops like this one, workshops that are valuable to retailers using our software.

Theft – employee theft and customer theft – continues to have a high cost for small and independent retailers. Tower Systems actively helps retailers to recent the impact of theft through personal training like this latest workshop. Being for owners only, we have a safe place where we can take people deep into the theft mitigation facilities in our software.


The easy way to learn how to use POS software – for retailers & retail employees

towertrainingTower Systems makes it easy for retailers and retail business employees to learn its smart POS software when and where they want through a comprehensive cloud based POS software Training Academy.

Through this exclusive to Tower academy users are able to learn the whole software or just the part of the software they are interested in at that time.

Customers tell us they love this resource and appreciate the investment we make in maintaining it as useful for all retail niches we serve.

The Training Academy is exclusive to Tower and serves as a valuable point of difference – winning new business for us.


Retailers loving free POS software EOFY training

Retailers using our POS software are loving the current series of free EOFY training. Covering a range of areas including business requirements as well as how our software can help our training related to the end of the financial year is so popular that we have had to schedule additional sessions. Additional (bonus) sessions are:

  • 24th June at 11.00AM for Doing a Stock take
  • 26th June at 11.00AM for End of Financial Year Procedures

Great free POS software training opportunities coming up

pos-software-trainingTower Systems is thrilled to offer more live POS software training opportunities to retailers in coming weeks, offering a consistently regular free training to users in a broad range of topics – including new topics just added.

Tower customers can brows the list of training on the training portal of our website. They can book online and add it to their calendar online. All very easy.

The sessions themselves are live, interactive and professional. Showing off an excellent point of difference for Tower Systems customers.


More POS software training opportunities for March

pos-software-trainingRetailers using the Tower Systems Point of Sale software have been given more free online training opportunities in March with the release last week of new live workshop topics … and in a few hours the sessions started to fill with  retailers using the Tower software jumping on opportunities.

We select topics for training based on an analysis of help desk call reasons, knowledge base searches and customer feedback. This ensures that training is being offered in areas of need and interest among our customers.

The latest series of workshops has been promoted through our website, via our help desk and through an email sent to our customers. Access to the live training workshops is completely free including the phone call for audio participation.


POS software training curriculum in full use

usertrainvidEven though retail businesses are busy with Christmas selling, plenty of retailers and their employees using our smart POS software are taking the opportunity to complete modules in our POS software training curriculum.  Using our guided self-pased online training – at a time and place that suits them – retailers and their employees are learning more how to use the software.

The image shows some of the training undertaken in the last week by one person from one business using our software.

Our offering of a comprehensive online self-serve training curriculum that is backed by live assistance and guidance is a valuable point of difference for us. We are proud of our investment and the continuing enhancement of the resources available through our online training facility.

This training is another reason for retailers comparing software to choose Tower. Being able to learn when and where you want and to repeat learning as much as you want – all for no extra cost- is loved by retailers who want to make the most of their IT investment.