Free training for new POS software customers
We are so grateful that some of our new customers joined us last week for a new customer training session on Zoom.
While all of our customers had access, our focus was on new customers since we have added so many in recent months.
This training session is part of our regular monthly free Zoom training program.
Here is a video of the session. Yes, we are sharing it publicly as transparency is everything in serving small business retailers.
You can see in this session that we provided training, answered questions and were genuinely accessible from an operation level through to a leadership level within our Tower Systems business.
It’s not often POS software customers get direct access to those in control of the direction of the software development. Here at Tower Systems, this level of access is common.
We let our customers know about the session through our regular weekly customer email. And through our quarterly customer print newsletter – we wanted to make sure that everyone knew about it.
What is special is the number of people who accessed the video of the session – several hundred within 24 hours, and some of those then reached out with their own questions flowing from what we covered.
Sessions like this are a game changer for small business retailers. They help them learn the software and through this get more from their POS software investment. The POS software becomes a more useful business tool, which what we aim for here at Tower Systems.
Our message to all Tower Systems customers is that we will schedule more of these sessions on topics people want. We are open to what our customers want. And, we record the sessions and the recordings become an asset for the future.
POS software is only as good as what you can get out of it, only as good as the value it delivers to the business. These free training sessions along with our personal customer service, our practical retail experience and our business insights combine to help our POS software customers cultivate value on which they can rely.
Tower Systems is a POS software company focussed on serving local small business retailers in selected specialty retail channel. We’re not for everyone, and we will say if we think we are not a good fit. Training is key to achieving the fit.