Most POS software companies sell you the software and leave you to work it out. Tower Systems doesn’t. We run free training for our customers, on a regular schedule, and we have done for years.
Training long after you have started using POS software is valuable. We know and this is why we continue to offer free training to our customers.
This isn’t a one-off or a sweetener to close a sale. It’s an ongoing part of being a Tower Systems customer. Sessions run often enough that you can pick the topic you need, when you need it, rather than waiting for an annual roadshow.
The part people value most is the Q&A. You’re not watching a recording. There’s a real person running the session, and you can ask your own question about your own shop and get an answer on the spot. That’s rare. A lot of companies charge for it, or don’t offer it at all.
The training suits everyone. New staff finding their feet on the counter. Owners who want to use a part of the software they’ve never touched. People who’ve used Tower for years and want to sharpen up on the features added since they last looked.
Here’s what’s coming up.
- Getting more from your sales reporting
- Stock control that actually saves you money
- Running a stocktake without closing the doors
- Managing repairs and the jobs that come with them
- Tracking the KPIs that tell you how the shop is really going
- Loyalty and customer marketing built into your POS
- New features you may have missed in recent updates
Topics rotate, so if the one you want isn’t listed this round, it’ll come around again. You can also tell us what you’d like covered. A lot of our sessions started life as a customer request.
It costs you nothing. It’s there because retailers who understand their software run better businesses, and that’s good for everyone. The shops that get the most out of Tower are almost always the ones that turn up to a session or two a year.
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