CategoryGift Shop

We are grateful to have a terrific stand at the Reed Gift Fair that starts this coming weekend in Sydney. Situated in the main hall, in the centre of action, we will have fresh new gift shop POS software on show, software available for a monthly fee of $159.00, including GST.

You won’t miss our stand as it features our latest artwork, which includes:

We are so excited to show off this new software, which is packed with features to help local gift shops thrive in-store as well as online.

Gift shops can rent this software for $159.00 a month. Here his what is included in this complete package offer:

• Software made for gift shops.
• Free half a day one-on-one training and setup advice.
• Free training videos. Learn at your own pace.
• Free knowledge base / online manual.
• Free access to a help desk – based here in Australia.
• Cancel at any time.

Why do gift shops need specialty POS software? Why can’t they use basic software? They can. However, the more specialty the software, the more facilities the business has to attract shoppers and leverage what’s special about the business.

The Tower Systems gift shop software is specialty POS software made for gift shops. It has been made to help gift shops leverage what is unique about their businesses. We think this is a reason many hundreds of gift shop retailers have chosen our software.

At the Reed Gift Fair in Sydney we will offer live demonstrations of this software boy our skilled professionals. They will be able to answer questions and help any retailer see whether this software could be right for their business.

We’re not 100% sure as these things can change but our latest check indicated we were the only gift shop software company at the trade show.

Using our gift shop software, local gift retailers can tap into plenty of benefits, including:

• Easy and accurate selling.
• Less dead stock.
• Fewer sales mistakes.
• Get rid of manual books at the counter for LayBys, special orders, stock you need to order and more.
• Cut theft by knowing what is being stolen.
• Eliminate LayBy and get you paid sooner with buy now pay later.
• Make price comparison harder with bundled packs.
• Easily and consistently pitch locally sourced products.
• Drive community group member engagement with group pricing.
• Get one-time-only shoppers spending more with loyalty tools.
• Bring customers back with reminders on dates important to them.
• Save money on bookkeeping by integrating with Xero.
• Leverage your knowledge on receipts and elsewhere. Sell you.
• Reach beyond your four walls with a directly linked Shopify store.

Our team will do everything possible to help your local gift shop thrive – in the city or country, on the high street or in a mall.

Tower Systems only serves local retailers in selected specialty marketplaces.

The gift shop POS software from Tower Systems provides access to plenty of benefits … financial, operational and personal. The gift  shop POS software is packed with opportunities for local small business gift shops to engage with to make the business for successful, and enjoyable for those working in the business.

here are some of the benefits of the gift shop POS software from Tower Systems.

• Know more about the business. There is solid evidence that data based decisions are more likely to be the right decisions compared to emotional or gut based decisions.
• Back yourself with facts. Be stronger when dealing with suppliers by relying on evidence from your shop.
• Easily handle special customer orders and get known for this personal service. Bring product in for a specific customer and have them notified automatically by email or text when the goods are in and ready.
• Get one-time-only shoppers spending more thanks to an easy to pitch loyalty system embedded in the software.
• Make the business more able to run under management, without you having to be there all the time.
• Leverage you. If you believe your knowledge is a differentiator, offer it through structured opportunities in the software.
• Encourage customer happiness by serving product care info. on receipts.
• Easily sell online with a direct to Shopify / Magento or WooCommerce link from your POS software – including image flow.
• Go cashless if that is your goal – we make it easy and affordable.
• Save time with electronic invoices from suppliers.
• Use tags to get a fresh perspective, side-view, on stock performance.
• Bundle items together to make price comparisons harder and thereby increase sales.
• Business differentiating loyalty. Stand out from the crowd. Have customers coming back to you for this.
• Trade and club pricing profiles. Set pricing rules based on customer type.
• Make money from pre-orders – Easily pre-sell a delivery so that when the stock arrives you can manage distribution and billing efficiently.
• Differentiate with informative receipts. These can include product care, use and safety information based on what customers buy.
• Track who sold what.
• Say goodbye to LayBy – with integrated buy now pay later options.
• Market to customers based on past purchases.
• Save time by importing electronic invoices.
• Sell more with a direct connect to buy now pay later services.
• Cut mistakes with integrated EFTPOS.
• Cut accounting and bookkeeping fees with integration to Xero and others.

This gift shop POS software is packed with opportunities.

The latest gift shop POS software from Tower Systems offers indie gift shops tools they can use to compete online as well as on the high streets with others, including with big businesses.

From easy selling to smart loyalty tools to seamless online to low cost EFTPOS to facilities through the business can differentiate, the Tower Systems gift shop POS software provides indie retailers with a pathway to a more valuable competitive edge.

This is gift shop POS software for 2019 and beyond. It is fresh, unique and competitive. best of all, this is local software for local retailers. For businesses in competitive situations, this matters as the gift shops POS software has in its heart facilities that guide and encourage competitive advantage.

Tower Systems offers gift shop POS software with a pricing option that makes our gift shop POS  software available for $145.00 a month. For this, retailers get…

1. Specialty Gift shop POS software developed in Australia.
2. Software updates as we release them.
3. Unlimited licences for your retail location. If you need an extra computer, there is no extra software cost.
4. Shopify / Magento / Woo link. Easily sell onlinefrom your POS software.
5. Xero link. Easing bookkeeping costs and streamlining accounting.
6. Our OzBiz link – connect to MYOB and Quicken through OzBiz.
7. Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
8. PC Eftpos link – easy EFTPOS processing for the major banks.
9. Easy buy now pay later thanks to Zip Pay and Humm – that Boomers, Gen Y, Gen X and others are using more and more.
10. Support – help desk access, unlimited training, updates and more.
11. User documentation. Access to our searchable knowledge base.

The $145.00 is charged per 30 days, in advance. Access can be cancelled at any time. You can also choose to purchase the software outright.

We have a structured and personalised on-boarding process, done in your business. This includes:

1. A pre-installation training and information pack to help you be ready in your business and with hardware.
2. Pre-installation planning. A structured phone meeting to plan the installation and to go over the training, ensuring we cover what matters to you and your team.
3. On-site installation and training. On-site installation of and training in the Tower software anywhere in Australia for up to two days incl. travel.
4. Data conversion. Conversion of all data possible (within reasonable time constraints). This is a two-step process:
   1. Pre-conversion. With your permission we extract data to be checked for layout and consistency.
   2. The conversion itself. This is done as part of software installation.
5. Personal priority support. New user priority support through a specialist area of the new customer help desk.
6. Personal post-installation follow-up. A separate structured call to check knowledge and use processes.
7. All travel costs to and from the installation.

Gift shops benefit from this locally developed got shop POS software through regular enhancements, awesome in-store training and unlimited bonus training and easy access to our leadership team.

Gift shop owners have plenty of choice when it comes to choosing gift shop software. There are many systems around and many companies from which to choose.

Choice is a good thing as it means you can compare and comparing is good.

If you are thinking about POS software for your gift shop, look around, do research, look for software that serves your needs  that is backed by training that works the way you want and has a support infrastructure setup how you would like to access support.

The software choice you make for your business is too important to get wrong. Hence, our advice to take your time, do your research, and make sure it is the decision you want.

Tower Systems serves hundreds of gift shops with Australian developed and supported gift shop software. We have been developing and supporting our gift shop software for years.

We think choosing a local company matters. It means they are closer to you, more understanding of local needs and more able to directly engage with you. Just as you might pitch shop local when promoting your local business that serves a local community, we think this m matters

Here is some of what you can do with the Tower Systems gift shop software:

1. Handle buy now pay later with serval pay later services integrated with the software.
2. Sell anywhere including in store, on the shop floor, at the local market, in homes, at clubs. Our Roam service makes selling anywhere easy.
3. LayBy. If you offer this se4rvice in the old-fashioned (and often loved) way, we can help.
4. Integrated EFTPOS. Fewer mistakes. A faster sales counter.
5. Integrated Xero. Save time. Cut mistakes., Help guide better business reporting.
6. Differentiating loyalty. Encourage loyalty with smart tools designed for your type of business. Give points the flick.
7. Easy selling.
8. fast selling.
9. Beautiful receipts … Yes, you control their look!
10. Special customer orders.
11. Manage repairs – if you do them.
12. Add value with what you sell. This is a secret and special facility our customers love.
13. Cut dead stock.
14. Help drive companion sales.

POS software is everywhere. Finding what is right for you  takes time, care and a software company willing to work with you to see if their pitch is right for you.

Tower Systems could be right. Check is out…

Tower Systems has been developing, selling and supporting POS software for gift shops for years. There are many hundreds of retailers using this retail channel specific POS software.

Using our specialist POS software, gift retailers can be confident that we offer software that is fit for purpose, software that is deal for the need and packed with facilities beneficial to the unique needs of gift shops, especially gift shops serving local needs, local communities.

Here are some notes from a Q&A we did with gift retailers on our software.

What facilities do gift shop owners and staff  like are in your software?

1. Easy to use yet structured and professional Lay-By.
2. Customer special orders with TXT message when stock arrives.
3. Professional gift cards with your logo and proper management of balance.
4. Easy to produce gift vouchers.
5. Gift receipts that can be wrapped with a gift (no pricing).
6. Intelligent receipts with product care information.
7. Easy handling of hampers and bundled offers.
8. Supplier performance comparison.
9. Employee performance management and rewards.
10. Importing electronic invoices from gift shop suppliers. We work with for you.
11. Linking to your website to manage a common stock file.
12. Loyalty options including traditional points as well as front end loyalty to drive infrequent shopper engagement.
13. Inventory management to guide you to a more efficient inventory level.
14. Theft reduction tools to reduce the opportunity of employee theft.
15. It’s easy to use.
16. It’s regularly updated based on user suggestions.

What do you think makes your gift shop software different to others?

We develop the software ourselves here in Australia in close consultation with gift shop owners and employees – as well as with gift shop suppliers. This is truly specialist software created for your type of business.

What makes Tower Systems different as a supplier of gift shop software?

Our service is personal, professional and accessible. You have access to the entire Tower Systems team to not only learn how to use our software but also to how to make more money in your business by using the software.

How do you handle nervous computer users?

Gently, with respect.

What training is provided with the system?

When it is installed the training is one on one in your shop. Following the installation you can access more than 130 training videos and 626 plain English step-by-step articles in our online knowledge base.

Why would I use this and not a cash register?

Using the Tower Systems Gift Shop software would help you:

1. Guide shoppers to spend more in a visit.
2. Attract shoppers to return to the business more often.
3. Reduce dead stock.
4. Reduce theft.
5. Streamline selling.
6. Reduce mistakes in sales processing by eliminating double handling.
7. Better manage employee time.
8. Better manage supplier relationships through buying based on facts and not emotion.
9. More effectively plan for the future of the business thanks to access to accurate data.
10. See things in your business that you may miss today.
11. Offer a professional experience with personalised attractive receipts, personalised attractive gift certificates, structured Lay-By and a data driven approach to ordering.
12. We bring structure and ease to the end of shift balancing process.
13. You can easily manage catalogue and promotional pricing as well as bundled deals and through this drive sales.
14. There are 100+ reports on which you can rely to assess the business. However, the reality is you will fall in love with two or three reports and rely on these.

Is it possible to transfer an existing database?

Yes, our technical experts are very good at this. We have converted data from Retail Express, Lightspeed, Retail Edge and MYOB for gift retailers switching to us.

What kind of after-sales support is available?

Our Australian based help desk is available Monday through Friday from 7am AEST to 6pm AEST and on Saturday from 7:30am AEST through 3pm AEST.  We also offer 24/7 after hours support at no additional cost.

Our help desk services (office hours and after hours) are backed up by escalation to senior management of the business. Every customer is given the direct mobile phone numbers of our national management team including the owner of the company – as a measure of transparency and commitment to service.

Each week we host a live online training workshop covering a part of the software. This includes a Q&A session. Access to this online workshop is free.

Via our website we provide access to a comprehensive and constantly evolving knowledge base of articles and documentation. This is accessible 24/7 and can be searched using regular English terms. It is 100% non-technical, user friendly and designed for self service.

We are loving the location we have at the Sydney Gift Fair, the space, the openness. It allows a professional pitch to small business retailers. Plenty of people have been stopping by to talk and check out our software and discuss retail business websites.

With two days to go we are excited for the opportunity ties and the people we will meet.

This is a valuable event for us for reasons beyond connecting with prospective customers. We get to say g’day to existing customers and talk with suppliers. The trade show works on a range of levels.

We love it and are grateful for the opportunity.

Small family owned gift shops have a tough job competing with online, department stores and specialty chains. However, compete they can thanks to terrific tools in our small business gift shop software.

Encoded in our gift shop software are facilities designed specifically for locally owned gift shops. We help them retain customers through valuable facilities. Through engaged pricing tools, smart loyalty offers, insightful reports and more we offer retailers the ability be nimble and thereby more effectively compete locally on all fronts.

Gift retailers can leverage facilities in our software to drive sale opportunities, pitch offers to bring shoppers back, reward loyalty, reward valuable team members, know the best suppliers and track the performance of space in-store.

We love helping independent retail shops to prosper and will help in any way we are able.

Owning gift shops ourselves better informs us as to what is important in this area of local independent retail. Walking in the shoes of our customers helps us provide better software and back it with better service.

Here are specific ways our gift shop software helps:

• Attract new shoppers. We have several smart loyalty options that help drive word of mouth and word of mouth drives new traffic.
• Increase sales. We show you what to put with what, what smart product adjacencies get shoppers spending more. Front-end loyalty helps get today’s shopper buying more today. Getting rid of dead stock and buying what actually sells helps drive sales. Employee sales tracking helps you coach employees better.
• Reduce costs. Tracking sales by time helps you create a more cost-effective roster. Making less stock buying mistakes reduces costs. Streamlining the sales counter, credit card processing, Lay-By, customer accounts, product pricing and product reordering can cut labor costs and cut management time.
• Make your business worth more. New business purchasers want a business that is easy to run. We can help make your business easy to run. They also want a business that is successful. We will help you drive your success.

We would love to help your business. Sales team contacts: Please call our sales team at 1300 662 957 or email them at sales@towersystems.com.au.

Here are some of the features gift shop owners love about our Gift Shop Software in addition to the facilities you would expect from good POS software.

1. Easy to use yet structured and professional Lay-By.
2. Customer special orders with TXT message when stock arrives.
3. Professional gift cards with your logo and proper management of balance.
4. Easy to produce gift vouchers.
5. Gift receipts that can be wrapped with a gift (no pricing).
6. Intelligent receipts with product care information.
7. Easy handling of hampers and bundled offers.
8. Supplier performance comparison.
9. Employee performance management and rewards.
10. Importing electronic invoices from gift shop suppliers. We work with for you.
11. Linking to your website to manage a common stock file.
12. Loyalty options including traditional points as well as front end loyalty to drive infrequent shopper engagement.
13. Inventory management to guide you to a more efficient inventory level.
14. Theft reduction tools to reduce the opportunity of employee theft.
15. It’s easy to use.
16. It’s regularly updated based on user suggestions.

Tower Systems has been represented at the Hong Kong Gift & Premium Fair this week meeting with Australian gift suppliers and Australian gift retailers. This has been an excellent opportunity to spot trends and explore fresh opportunities for our gift retail partners back in Australia.

While we are not gift products wholesalers, we do work closely with them on a range of fronts and participating in this fair again this year has been a helpful experience in developing stronger relationships with suppliers for our customers.

The fair had more than 4,000 businesses in booths and it attracted over 100,000 retailers visiting these booths.

Serving hundreds of retailers using our Gift Shop Software, Tower Systems innovates through its software and the retailer / supplier relationships it supports. This is why being at this fair in Hong Kong is important for any software company which wants to ensure its offers are relevant to today’s gift shop.