The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

Categorygift shop software

Affordable POS software for gift shops helps these small business retailers compete

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The gift shop POS software from Tower Systems is made specifically for gift shops in Australia and New Zealand. Designed to serve needs unique to gift shops, this software is specialty in nature, as these retail businesses are specialty too.

This gift shop software delivers a range of benefits for easy rental at $72.50 a month

  • Get rid of manual books at the counter for LayBys, special orders, stock you need to order and more.
  • Cut dead stock and re-order based on data facts.
  • Cut theft by knowing what is being stolen.
  • Eliminate LayBy and get you paid sooner with buy now pay later.
  • Make price comparison harder with bundled packs.
  • Easily and consistently pitch locally sourced products.
  • Drive community group member engagement with group pricing.
  • Get one-time-only shoppers spending more with loyalty tools.
  • Bring customers back with reminders on dates important to them.
  • Save money on bookkeeping by integrating with Xero.
  • Leverage your knowledge on receipts and elsewhere. Sell you.
  • Reach beyond your four walls with a directly linked Shopify store.

This list is a taste of the benefits delivered through the Tower Systems gift shop software.

We are grateful to the hundreds of gift shop POS software retailers we serve today for their support, advice and guidance.

Using the Gift shop Point of Sale software from Tower Systems, retailers can expect to:

Cut costs.  Thanks to electronic invoicing, the cost of processing new stock is lower than with manual processes.  This can help cut your labour bill.

Increase sales: reward customers.  A good loyalty program works.  Not like FlyBys which is of dubious financial value to customers.  No, a serious loyalty program which guides your customers to spend more money with you.  I have see stores grow sales by 10% on the back of a well constructed loyalty program,  a good POS software package will run this for you, points and all.

Increase sales: easy lay-by.  Lay-by run properly and using technology can be highly profitable.  The software can manage the rules and ensure that your shop operates as professionally as a national retailer.  You set your own rules and the software manages the paperwork.

Increase sales: market to your customers.  A coupon on your receipts, an email newsletter, a printed newsletter or up-sell script at the sales counter for staff – these are all ways you can use your point of sale system to help guide your existing customers to spend more money with you.

Increase sales: social responsibility.  Connect with a local charity.  Use your gift shop software to make it easy for a local charity to promote your retail business shop and raise money for themselves at the same time.  Each sale earned for you by the charity can be tracked so that you are able to reward them with an accurate donation at the end of the campaign.

Helping small business retailers offer POS software connected click and collect

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Click and collect is now universally understood and embraced as a consequence of corona. This is especially true in Victoria Australia where in metro melbourne there is a 6-week hard hard lockdown in place. Click and collect is a lifeblood for retailers in the large lockdown area.

Here at Tower Systems we have been serving small business retailers with click and collect enabled POS software connected to Shopify and other websites all through this. Indeed, click and collect is something shops working with us have been offering for years.

Through Magento, Shopify and Woo POS software connected websites, our click and collect solution can be for drive by curbside contactless pickup, home delivery and traditional click and collect the flexibility is powerful, appreciated and easy for small business retailers as they play in this now important space for small business retailers.

Click and collect is here to stay and even more important, shoppers and retailers understand it. They understand how it works, the opportunities it brings and the health and safety imperative. It is good news for newsagents.

We are proud to have helped many small business retailers bring the click and collect opportunity to life in their businesses and to do this through a seamless connection between our POS software and their e-commerce site.

We do it ourselves in our own websites, too, offering click and collect in the shops we run, where we use our software and websites that our web team have developed, to show off our tech and business operational skills.

retail has fundamentally changes thanks to corona and wee are grateful to the thousands of retailers who partner with us, embracing software we develop and leveraging the tech integrations that we support in the work we do across a range of specialty retail channels.

While corona is challenging for so many, if we can provide income certainty for small business retailers and those who rely on these businesses then it is one less stressor for them. This is where click and collect plays a vital role, in offering an alternative and safe path to revenue for a retail business.

2020 is a year of massive change with tech being at the core of so much change. It’s not done yet as more changes are coming. Our message to small business retailers is that we are here, we have your back through these changes.

Specialty retail POS software for specialty retailers

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Our specialty POS software offers many specialty retail benefits for specialty small business retailers, including:

  1. Colour, size and style: Easily track sales at a granular level.
  2. Club pricing: Helps you attract community group members.
  3. Repairs: Easily track & manage repairs & communicate with customers.
  4. Sell by weight. Sell by fractions. Yes, this software is integrated with scales.
  5. Smart loyalty. While you can use points, we also have something better. In fact, the software offers multiple loyalty options for flexible and engaging loyalty with shoppers.
  6. BOGO: Increase sales with buy this and get that bundling.
  7. Age checking. Giving you the operational structured protection to ensure your front line people are guided to trade within the rules.
  8. Chemical risk notification by products.
  9. Product care information. This is where you can personalise advice to products and thereby better serve your customers, and differentiate your retail business.
  10. Local location product use information.
  11. Warranty: Track details and leverage this for customer service.
  12. Bring them back: Target market for birthdays, anniversaries and more.
  13. Sell anywhere: Using our Retailer RoamTM sell anywhere app.
  14. Sell anytime: With our Shopify / Magento / Woo integrations.
  15. Image flowing to online websites – flowing from the POS software.
  16. Special orders: Easily manage special customer orders.
  17. Jeweller specific product labels.
  18. Outdoor, weatherproof, product labels.
  19. The ability to design your own product labels.
  20. The ability to design your own receipts.
  21. Awesome loyalty: Guide one-time and regular shoppers to spend more.
  22. Seasonal reordering: Easily reorder inventory based on seasonal sales.
  23. Integrate direct with Xero.
  24. Integrate direct with Shopify, Magento and WooCommerce, this includes the feeding of images of inventory items to these platforms for easy online selling.

This is not the complete list. Our POS software is packed with specialty tools through which indie small business retailers can differentiate and deliver more useful outcomes to the business, those who work in the business and to customers of the business.

Our goal is to empower small business retailers with tools that encourage and nurture, tools that are at the core of the business, appreciated, loved and respected. Those are our goals for our POS software and the services we offer our specialty retail customers.

Click & collect easy for small business retailers with Shopify connected POS software

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Click & collect is the buzzword retailers are talking about and have been talking about for several years. Too often, the talk is ignorant.

What is click & collect? It is when a shopper makes a purchase online and they travel to a store and collect the item. The online purchase is the click and the in-store pickup is the collect.

Click & collect is fundamental in any retail business today as it enhances the shopper experience and shopper efficiency. It also enables retail businesses to better manage time and resources in-store.

\Also, in 2020, being the year that it is, click & collect makes for safe retail, contactless retail.

In a click & collect scenario, the shopper chooses what they want online, browsing store inventory and making their selection. They pay on line, too. The goods are gathered together and set up ready for the shopper to collect in-store or even through curbside collection arrangement, meaning they might not even have to leave their vehicle. This is the ultimate click & collect situation, the ultimate convenient shopping experience.

Click & collect is something we have offered in our small business POS software for years, thanks to our integrations with Shopify, Magento and WooCommerce. We have helped many retailers bring this experience alive in their single shop situations as well as their multiple shop situations, where shoppers purchase online and can select, if they wish, the location from where they make the collection.

Click & collect is fundamental in retail today, it is a core service, a core consumer expectation and core to the revenue model of many retail businesses. It can be easily managed from the online purchase through to the back end store management.

Tower Systems is pleased to serve small business retailers in the click & collect space, pleased to help these businesses offer this useful and beneficial service as these businesses trade in evolving and unique retail circumstances.

Click & collect has come into its own in 2020 through the greater need for contactless retail. Making it accessible to and understood by small business retailers has been another part of the Tower Systems small business focussed mission, where we help small business retailers more effectively compete with big business.

What’s working in small business local retail through the second lockdown in Victoria?

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We are grateful to see sales data from a range of different Victorian retail businesses using our POS software. Here are trends from the latest Victorian lockdown:

  • Relaxing products. The jigsaw surge from March and April is back but in an expanded form – adult colouring, art and craft, journaling, cross-stitch, knitting, games and art. Smart retailers are selling these items as well as offering customers opportunities to connect with others doing this.
  • Nesting. This category is surging not only in Victoria but nationally. Nesting includes candles, diffusers, essential oils, rugs, cushions, homewares, pets, cooking and related.
  • Tactile products. We have seen a surge in cuddleable (not a word I know but it best describes it) products. This segment includes plush and other soft toys, pets, rugs, blankets, pillows and similar. With touching and hugging discouraged, it stands to reason that people seek out alternatives.
  • Easy shopping. We have seen retailers gain sales by making shopping easier through packaging items often bought together and having these placed front of store and at the counter.
  • Postable gifts. People are loving that they can easily send a gift to people they are unable to see.
  • Working from home. For some, this is now a permanent arrangement. Many retail channels have offers they can make to those working from home and businesses with employees working from home. The opportunities are usually broader than retailers think.
  • Contactless retail. Having the EFTPOS machine shopper facing and situated for easy tap and having in place arrangements for the lowest cost possible to the business for EFTPOS.
  • Online. Having an online offer matters. While people like the safety of having goods shipped, they also like click and collect and they like to use the website to ensure you have something in stock before they visit the shop.
  • Online events. More retailers are hosting events to show off new products and offer education –  Zoom, Facebook live and similar events. Unboxings, educating on new products meet the maker and more.
  • Christmas has started early. Yes, we are seeing Christmas purchases already in businesses that are offering Christmas stock.

While the pandemic has disrupted business, in that disruption are opportunities. The Victorian situation is a reminder that disruption is not temporary. We think history will show that winners will be those businesses that adapted early and were able to finesse their offering and processes as the market demanded.

Aussie gift shop POS software helping local gift shops deal with the 2020 retail challenges

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The new gift shop software from Tower Systems is delivering practical and everyday outcomes to small business retailers on the high street and in shopping centres as they deal with an unusual 2020 in retail.

Using this POS software for gift shops, small business retailers can tap into many benefits, including these …

  • Get rid of manual books at the counter for LayBys, special orders, stock you need to order and more.
  • Cut dead stock and re-order based on data facts.
  • Cut theft by knowing what is being stolen.
  • Eliminate LayBy and get you paid sooner with buy now pay later.
  • Make price comparison harder with bundled packs.
  • Easily and consistently pitch locally sourced products.
  • Drive community group member engagement with group pricing.
  • Get one-time-only shoppers spending more with loyalty tools.
  • Bring customers back with reminders on dates important to them.
  • Save money on bookkeeping by integrating with Xero.
  • Leverage your knowledge on receipts and elsewhere. Sell you.
  • Reach beyond your four walls with a directly linked Shopify store.

The latest version of our Aussie made and supported gift shop software, released two months ago, is visually and technically fresh. It’s made for Australian gift retailers to help you run a more valuable business.

It is designed for gift shops large and small, on the high street and in shopping centres – specialty and niche and broadly based. Homewares shops, too. This is terrific software designed to help gift retailers land more business locally and thanks to the Shopify link on line too.

Packaged into a small weekly rental price, here is what gift shop retailers get from our gift shops POS software:

  1. Australian developed and supported jeweller business POS software.
  2. Unlimited computer licences for your location.
  3. Software updates as we release them.
  4. Tyro link – fast and easy EFTPOS link – plus access to our least cost fee.
  5. Shopify / Magento / Woo link. Easily sell online from your POS software.
  6. Xero link. Easing bookkeeping costs and streamlining accounting.
  7. Our OzBiz link. This helps you link to MYOB and Quicken through OzBiz.
  8. PC Eftpos link. This offers easy EFTPOS processing for the major banks.
  9. Easy buy now pay later options with Zip Pay and Humm.
  10. Support – help desk access.
  11. Training – unlimited one-on-one training over the phone.
  12. User documentation. Access to our searchable knowledge base.

Beautiful POS software connected Shopify websites from Tower Systems

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We have delivered more beautiful and commercially engaged Shopify websites connected to our POS software for small business retailers. Here are some of the recent new websites launched by our partner retailers:

We have close to fifty new websites currently under development.

Our web development experts are skilled in development using Magento, Shopify and WooCommerce. This is in addition to us developing in native mode using multiple such tech platforms.

From the simple to the complex, the single store to multiple group businesses, we can deliver web based solutions to small business retailers to help them sell online locally, nationally and internationally -in local currency as well as through overseas currency.

Web development here at Tower Systems follows a structured process that is driven by the outcomes sought by the client retail business. We work to serve these needs from the outset, whether it is an information site, an e-commerce site, offering click and collect, delivery or other fulfilment of online orders.

Through consultation, our small business retail clients can imagine their needs and we can help them fulfil these needs and do so on a platform that can evolve as the online experiences of the business evolves. It is an iterative process that works beautifully for small business retailers and their team members.

Click here to access a quick questionnaire that helps you determine your own business needs for a website. Many of our customers have found completing this questionnaire helpful and informative.

To find out more, please speak with one of our experts: Please call our sales team at 1300 662 957 or email them at sales@towersystems.com.au.

Buying Australian developed and supported POS software for your business and having your business website developed in Australia is good for the Aussie tech sector. The more we all shop local the better.

Best loyalty software for small business retailers

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BRAGGING ALERT! 

We are proud of the loyalty software we have developed for and sell to small business retailers.

Our loyalty software is easy to use, smart, flexible and business building.

Our loyalty software helps small business retailers differentiate from big businesses. It is built for small business retail and offers tremendous flexibility and value.

Why do we say our, loyalty software is the best loyalty software? It is what customers tell us. They tell us they have used other systems, points based systems, card stamping systems and more and they have found our loyalty software built into our smart POS software to be the best loyalty software they have seen. The love it and recommend it.

Jewellers, garden centres, bike shops, homewares stores, gift shops, toy shops, newsagents, pet stores and more all have told us that what we offer is the best loyalty software. We believe them of course. But we do not stop there. Our loyalty software is enhanced, improved and tested in myriad retail situations, to be better and even more loved and useful in helping small business retailers compete with big retail businesses.

What makes it the best loyalty software for retail businesses? Here are the factors that we think matter:

  • Ease of setup.
  • Ease of use.
  • Ease of understanding by customers.
  • Ease of tweaking / adjustment.
  • Flexibility: cash or points based.
  • That you can treat different customers differently.
  • That you evolve it as you need within the business.
  • Strong reporting.
  • The ability to encourage change to shopper behaviour.

That list is a simple list. We could go on. However, these points are the headlines, the reasons why we say the loyalty facilities in the Tower Systems POS software make for the best loyalty software.

Our focus is on small business retailers, niche retailers, specialty retailers who serve specific retail channels. Our software is nuanced as are our loyalty facilities, aiming to help these retail businesses to more successfully and enjoyably serve the needs of retail businesses.

Loyalty software is 2020 is very different to even a few years ago. Today it is smart, engaging, flexible and useful beyond calculating points. Loyalty software is helping businesses drive genuine loyalty, on which they can bank into the future of the business.

With Reed Gift Fair cancelled for 2020, Tower Systems helps retailers and suppliers connect

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With Reed Gift Fair being cancelled for 2020 due to the corona, Tower Systems has been helping more gift and homewares suppliers connect with gift and homewares retailers through our POS software for these and other specialty retail channels.

The Reed trade shows have been an important fixture on the calendar of suppliers and retailers for years. They are key vying opportunities as retailers evolve their product ranges. Retailers looked forward to the Reed gift fair shows to find out about new products and to place orders for existing product that has sold through. The Reed gift fairs have been historically critical.

Tower Systems helps gift and homewares suppliers as well as gift and homewares retailers to connect electronically through:

  • Ordering based on sales.
  • Comparing supplier performance easily.
  • Identifying fast and slow moving stock.
  • Understanding category opportunities that could support additional product.
  • Learning about range gaps and using this data for targeted work on expansion.
  • Supplier stock file integration.
  • Supplier image integration.
  • Sales data feed to suppliers for auto replenishment.

These are just some of the opportunities for retailers and suppliers to work together to deal with this 2020 of the Reed gift fairs being cancelled.

What matters most to retailers is that inventory sells through. This is where our POS software shines, it provides the evidence of inventory performance. Good suppliers want this data, they want to help retailers make fact based, data based, decisions. By connecting the two as we can through our gift and homewares POS software we can help small business retailers thrive in this year with our the Reed gift fairs.

Through our allied work of hosting secure Zoom meetings, preparing collateral and other resources, we are able to help retailers make strategic and appreciated moves that can deliver wonderful benefits to suppliers and retailers. This tighter digital connection can eliminate the mistakes of manual connection. This can fuel certainty and other benefits to both businesses.

While the cancellation of the Reed gift fairs is a challenge, using tech retailers and suppliers can bridge this to mutual benefit. Some will be left behind on both side but that is what it is.

Why we switched to Xero for our retail businesses

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We switched to Xero for our 3 retail businesses and connected it to our POS software. This Xero connected POS software solution is a time saver, mistake eliminator and business planning aid all wrapped into one.

But let’s take a step back and consider why we switched to Xero for our retail business accounting needs.

  • Xero is easy to use.
  • Xero is integrated with our POS software.
  • Xero saves time managing the accounting side of the business.
  • Xero fits retail businesses like a comfortable glove.
  • Xero support is easy to access.
  • Xero continues to evolve.
  • And we will say again, Xero is integrated with our POS software.

We have had experience with Quicken as well as with MYOB. Considering all three, we prefer Xero. Our accountant prefers Xero too as does our in-house accounting team, which includes a CPA.

It is for these reasons that we chose to switch to Xero.

The process itself was straight forward. We were nervous, did a trial run, checked the data and then did it again, this time live. We have never looked back, never worried that we missed out. It was the right move for us in a back office sense and in terms of overall business management. Xero, connected with our POS software, is a good small business retail solution. We like it and thanks too our own experience in our three shops we can recommend it based in. genuinely personal experience.

We have nothing against MYOB or Quicken. Our Xero choice is based on our own evidence, based on our own experiences. We think this matters if we are asked for a recommendation by a retailer. If we are asked, it is Xero. If no one asks, we do not interfere in that our POS software can be connected to Xero directly and MYOB through a third party that keeps up to date with MYOB changes.

Tower Systems is not your usual POS software company. We are retailers too, using our software in our own shops, providing us and our team members with experiences that are truly valuable to what we do and how we do it with and for our customers every day. We walk in your shoes.

The covid pivot opportunity for specialty retailers that attracts new shoppers

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Specialty retailers are specialty for a reason, they go deep into a product category, as you would expect from a specialist.

The challenge for specialty retailers is that their specialisation attracts shoppers interested in and buying for their specialty product category. This is good in the usual world. In this corona world with movement challenged, specialisation can be challenging for local businesses.

This is why we think the covid pivot opportunity for specialty retailers can be helpful. We are not suggesting retailers seek to profit from corona or that they are profiteering. Rather, through a covid pivot, we are encouraging small business retailers to broaden the appeal of their businesses, to make their businesses more attractive beyond the community they currently serve.

A covid pivot could see a business remain the same to shoppers who visit and that it uses the back office infrastructure to serve an online only operation in their covid pivot strategy. This can see the business leverage existing overhead of space, labour and accounting infrastructure to effectively open a new business and through this to find new shoppers.

This type of covid pivot move can make the business more resilient through a time of change or challenge, like corona.

We think a covid pivot is a smart move for specialty retail as it spreads the risk, strengthens the foundations of the business and provides learning opportunities that themselves could help the business further evolve.

Using business data, smart tech and POS software connected websites, a specialty retail business can find, through a covid pivot, new customers, new efficiencies and new energy for forward momentum and this is the core goal … taking those steps ahead.

The whole corona situation is challenging. It would be easy to sit and wallow., and we get that for some that is what they choose. In covid pivot our focus is on pursuing forward momentum and doing this through a data driven and tech implemented pivot for the business for a better back half of 2020 and a solid 2021.

Bottom line: there is good news out there for specialty retailers who are making these opportunities for themselves through a covid pivot. We are sincerely grateful to have seen plenty do this, plenty find new shoppers and plenty learn new skills and categories through to expand what are effectively new start up businesses within their specialty businesses.

What the second Victorian corona lockdown is showing small business retailers

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We are grateful to see sales data from a range of different Victorian retail businesses using our POS software. Here are trends from the latest Victorian lockdown:

  • Relaxing products. The jigsaw surge from March and April is back but in an expanded form – adult colouring, art and craft, journaling, cross-stitch, knitting, games and art. Smart retailers are selling these items as well as offering customers opportunities to connect with others doing this.
  • Nesting. This category is surging not only in Victoria but nationally. Nesting includes candles, diffusers, essential oils, rugs, cushions, homewares, pets, cooking and related.
  • Tactile products. We have seen a surge in cuddleable (not a word I know but it best describes it) products. This segment includes plush and other soft toys, pets, rugs, blankets, pillows and similar. With touching and hugging discouraged, it stands to reason that people seek out alternatives.
  • Easy shopping. We have seen retailers gain sales by making shopping easier through packaging items often bought together and having these placed front of store and at the counter.
  • Postable gifts. People are loving that they can easily send a gift to people they are unable to see.
  • Working from home. For some, this is now a permanent arrangement. Many retail channels have offers they can make to those working from home and businesses with employees working from home. The opportunities are usually broader than retailers think.
  • Contactless retail. Having the EFTPOS machine shopper facing and situated for easy tap and having in place arrangements for the lowest cost possible to the business for EFTPOS.
  • Online. Having an online offer matters. While people like the safety of having goods shipped, they also like click and collect and they like to use the website to ensure you have something in stock before they visit the shop.
  • Online events. More retailers are hosting events to show off new products and offer education –  Zoom, Facebook live and similar events. Unboxings, educating on new products meet the maker and more.
  • Christmas has started early. Yes, we are seeing Christmas purchases already in businesses that are offering Christmas stock.

While the pandemic has disrupted business, in that disruption are opportunities. The Victorian situation is a reminder that disruption is not temporary. We think history will show that winners will be those businesses that adapted early and were able to finesse their offering and processes as the market demanded.

Tower Systems helps small business retailers pivot to online with POS software connected Shopify sites

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More and more small business retailers are embracing the pivot to online as covid continues to impact in-store traffic. The covid pivot is more about getting online, for sure. It is about small business retailers finding new category opportunities to serve through their existing business operation.

That is the covid pivot, a turn for the business to attract new shoppers and to do this through an online model that leverages existing physical store infrastructure.

Tower Systems is grateful to serve small business retailers in making this covid Pivot, helping them to connect their POS software to a beautiful Shopify site created by our web developers.

Our suggestions cover the technical, operational and the creative. Our customers choose what they want for their businesses. All we can do is speak to our experiences and the experiences of others in making these moves. New are especially attuned to helping small business retailers looking for pivot opportunities as that is net new benefit for them, helping to drive efficiency of their overall business operation.

The covid pivot is real in business, especially small business and even more especially small business retail. covid pivot is a term we have been using since March to describe advice we have provided to small business retailers to encourage and guide their actions to attract new shoppers.

As developers of small business focussed POS software and as web developers of Shopify and Magento websites we are well positioned from these two parts of our company to deliver the tech infrastructure ideal for helping retailers make the most of a covid pivot move.

Jewellers, garden centres, bike shops, fishing and outdoors businesses, toy shops, pet shops, homewares businesses, newsagents and more are all benefiting from the advice and encouragement we offer in this model of the covid pivot to find new shopper traffic for any retail business. Guiding these businesses to make an online move is key and beneficial.  It is timely because of covid even though the need and opportunity were always there.

The covid pivot is defined as the move you make in business in response to, because of and / or thanks to covid to help strengthen the business in an area not historically familiar to you. It is smart, opportunistic and timely. New customers are out there for businesses that pivot to find them.

UPDATED: state and territory covid grants for small businesses

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This is an up to date (as at July 8, 2020) list of state and territory government Covid related grants. There are some new opportunities in this mix compared to what we have shared previously.

Click on the state / territory name for their landing page. Then, where possible, I have links to specific current grants.

Do your research as to eligibility. If you are eligible, do it now as waiting could see you miss out and there will be no point complaining then.

We have sourced this list ourselves, by researching the online information for each state and territory. We help retailers applying if their application relates to anything they may wish to purchase through us.

Why Tower Systems POS software is a good alternative to MYOB Retail Manager

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We are grateful to have switched more MYOB Retail Manager customers to our POS software. Through this latest round of work we have learned more about how our software is a good alternative to MYOB Retail Manager.

Each time we bring convert someone from MYOB Retail Manager we learn more about our MYOB Retail Manager alternative, how we can specifically help and guide retailers to walk that path with us.

We respect the place MYOB Retail Manager has played in serving small business retailers. As the alternative to MYOB Retail Manager, Tower Systems seeks to help those retailers move beyond where they sat, to lean into opportunities of change in physical retail as well as online.

So, here is feedback from folks who have embraced our MYOB Retail Manager alternative.

  • We loved that we could start again with our data. We have used MYOB Retail Manager for many years and had not been ideal in our management of the data. The stock was right but the stock on hand was wrong. So switching allowed us to clean the data.
  • Tower were great. They took our MYOB Retail Manager, looked at how we used it and provided advice on how to take that generational leap we needed to shift our business up a notch or two, to make it more viable and competitive.
  • We loved that even though we moved on from MYOB Retail Manager we could keep using MYOB for our account ting software. That was important to us. Tower were great in respecting this.
  • Our data was a mess. We had used MYOB Retail Manager for many years over many different staff. The Tower people helped us get completely clean and accurate data and that has made a huge difference to our business.
  • I loved that they gave us unlimited training.
  • I loved that the people selling and supporting the Tower software and from the same company as the people who write the software. I was tired of dealing with people who were not from MYOB.
  • I love that I can rent the Tower software.
  • I liked that there was no pressure. I first looked at Tower a year and only made the switch from MYOB Retail Manager three months ago. They did not pressure me. This was important to me.

We are grateful for the users of MYOB Retail Manager who have joined our user community and look forward to welcoming more.

Tyro EFTPOS for small business retailers through POS software

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Tyro EFTPOS has been integrated with our Tower Systems POS software for small business retailers for more than ten years. The Tyro integration is simple, effective, seamless and fast… all factors that matter to small business retailers keen for a smooth counter operation for their businesses.

The thousands of retailers using the Tower Systems POS software for specialty retail can bank on Tyro for delivering counter and mobile based EFTPOS access, including through the Tower Systems Retailer Roam product that takes retail on the road, out of the shop and into the field, the markets and the farm gate.

We like Tyro because it is a smart interface, one that works well for small business retailers, delivering EFTPOS solutions that are best-practice and secure.

Through the recent COVID-19 challenges, Tyro has been our preferred payment solution for small business retailers, as it offers contactless EFTPOS integrated with the Tower Systems Point of Sale software.

At Tower Systems, we use Tyro EFTPOS in our own shops and have done so for many years. We like the streamlined operation, the security, the speed and the ease of settlement. Tyro makes doing business a breeze for our retail shops and we think many retailers using Tyro EFTPOS integrated with our POS software would agree.

Tower Systems is well positioned thanks to a solid relationship with Tyro and our experience across eleven specialty retail channels. The Tyro and POS software solution is robust, proven and used in more than 1,000 retail outlets in Australia.

Together, our integration is regularly updated, ensuring it is current and continues to be useful in serving the evolving needs of small business retailers. This matters now more than ever, because the environment of the retail industry is constantly changing.

Working with the tech folks at Tyro, we are able to deliver an integrated Tyro and POS software solution that is dependable, useful and financially rewarding.

Tower Systems offers first level support for retailers using the integrated Tyro and POS software solution, offering a one stop shop support entry point, delivering fast access to help on any Tyro related query. We pass these queries to Tyro’s 24/7 Australian-based Customer Support team if they are outside our remit. In both support cases, most are easily handled and retailers are able to get back to business quickly.

Tyro is a breeze to work with. We are grateful for the relationship and the value it brings to our small business customer community.

Click frenzy for Tower Systems POS software customers

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We are thrilled to bring a click frenzy like opportunity to the Tower Systems small business community.

If you have a website, come and join our small business to small business promotion. To promote the websites of Tower customers to other Tower customers, we invite you to set up an offer code – [redacted] – in your website to run from July 6 to July 31, giving those who use the code a discount, which you set.

This is a click frenzy opportunity with a difference. It is within our small business POS software user community only.

Email Tash, our admin expert, your web address, one line on the product categories and the discount the code delivers. Our advice on the discount is be bold with a discount designed to help you get icing on the cake type sales, sales you would otherwise not get.

Here are two examples from us:

www.cutenessoverload.com.au; all things cute; 25%.
www.mintcoinshop.com.au; coins from the Royal Australian Mint; 10%.

To ensure consistency of information in the list we will share with our customers, please follow this standard.

Our goal here is to help you show off your website and to, hopefully, get more small business retailers buying from small business retailers. We want to give you a valuable click frenzy sales boost of online sales.

Ours is a diverse small business community. We’d love to see this diversity reflected in the range of websites that join this promotion.

We will only promote it to Tower Systems customers. That is to 3,000+ small business retailers.

Plus…

We will include a list of all Tower POS software connected retailers who send us the above information on our own website. This will be a new page we create: Retail Businesses We Love. That listing will have your business name and web address. We will not publicly share the discount code. The goal of the listing is to give you another backlink.

This Tower Systems small business retailer click frenzy opportunity is another way we are working with and helping our small business retailer community to reach people and to drive business opportunities from other small business retailers.

Our click frenzy campaign also helps small business retailers expand the reach of people to their new websites and through this to get more experiences about online sales.

R3: new generation POS software made in Australia for Aussie small business retailers

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Hundreds of small business retailers have installed R3, the next generation POS software from Tower Systems. R3 is a technical step forward in small business POS software.

Its release last week is the culmination of months of beta testing and acceptance testing through partners with which Tower Systems connects through its POS software.

  • R3 POS software delivers access too a fresh and current design look and feel. It is 2020 sostfwasre for the 2020 marketplace.
  • R3 POS software uses a stronger and more robust data management system providing safe, secure and fast access to business data.
  • R3 POS software is written in a langauge that is forward leaning, setting Tower Systems and it customers up for wonderful advance opportunities in the back half of this year and into next year.
  • R3 POS software delivers new facilities, bonus facilities through which retailers can extend their businesses.
  • R3 POS software delivers a replacement of core facilities. Yes, we did a Marie Kondo, thanking parts of the software for their service and letting them go, replacing them for completely new, completely rewritten facilities, that truly spark joy.

Our R3 release is us investing in the future of the small business retailers we serve and those we are yet to welcome to our Tower Systems small business retailer community. The project itself began three years ago and involved more than 10 IT professionals working together to design and build awesome next-generation POS software for our specialty retail channels. This team did this work while our existing software was itself enhanced and supported.

The million dollar plus project is an investment we are proud to have delivered for our customers and for our own community working in the Tower Systems business.

This is what POS software companies do. They make software. And, making software is complex, expensive, time- consuming and inexact. hence, the long beta release program as we finessed the software to ensure it served the needs of our customers.

R3 is truly innovative POS software. It is backed with excellent help and training, seamless data conversion and more as we take the hands of our small business retail customers and bring them to the new world of R3, next generation POS software for small business retailers in Australia and New Zealand.

Discount vouchers: differentiating loyalty in POS software from Tower Systems

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We are grateful for the success our discount voucher facilities in our POS software have delivered to small business retailers since February 2013.  Last week, we got together with a small group to explore the discount vouchers and to understand the opportunity operationally in small business retail.  Our goal was to record content for others. Here is a video of some of that meeting.

Instant asset write-off options for small business retailers

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Harvey Norman is engaged in ad ad blitz right now pitching to businesses for instant asset write off business prior to June 30. They are spending big to entice businesses to spend big with them.

Click here to access the instant asset write off information on the Tax Office website. We think it is important that businesses act on up to date advice from the government authority overseeing the tax write off program.

This year, some shelter changes were made to the instant asset write off program:

From 12 March 2020 until 31 December 2020 the instant asset write-off:

  • threshold amount for each asset is $150,000 (up from $30,000)
  • eligibility has been expanded to cover businesses with an aggregated turnover of less than $500 million (up from $50 million).

Here at Tower Systems, our interest is small business retailers and, in particular, helping them with our POS software written for a range of niche specialty retailers. This is POS software made in Australia for their types of businesses.

Installing our POS software and related infrastructure is an eligible purchase for any business, it meets the criteria for the instant asset write-off program. Our POS software could be financially beneficial and operationally beneficial to a business this financial year. Our focus, through good use of the POS software, is to help small business retailers run more efficient and valuable businesses.

  • Computer hardware purchases.
  • Tablet, iPad and similar purchases.
  • Network infrastructure purchases.
  • Printer, scanner, scale and other purchases.
  • Software.
  • Software support.

All of these and other expenses can be investments that help any retail business and they could be useful when the and retail business is planning to tap into the instant asset write-off opportunity.

The Tax Office and accounting professionals are the ones best positioned to guide any purchase, to help any business ensure they purchase to maximise their spending and deduction opportunity.

Our job here at Tower Systems is to help small business retailers leverage our POS software for the best possible use in a business, for management certainty and through this to drive the best value possible for a business. Oh, and to help those in the business enjoy the business.

Any retail business keen to explore instant asset write-off opportunities can speak with us here at Tower Systems and we will help as much as we are able. We also appreciate specking with accountants, to ensure that any transactions meet they requirements they identify for their clients.

Stocktake using POS software for small business retailers

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Here is a video of a Zoom meeting we held for our POS software customers last week. The core reason for the meeting was to record this and make it available to our customers as free training.  Since release, the view numbers and feedback have been terrific. We have many more training videos online for our customers.

Tower Systems helps MYOB Retail Manager POS software users switch to fresh and evolving POS software

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We grateful to welcome more retailers from their use of the MYOB Retail Manager software to our Tower Systems POS software.

With major updates released several times a year and the content of these updates being guided by customer suggestions, the Tower software solution is fresh and made for today.

Just this week we have released a major tech innovation with a more robust database platform, a major software development language refresh and a tech interface refresh. These advances plus the addition of new functionality provide our customers with certainty as too the usefulness of our POS software today and its direction into the future.

While MYOB Retail Manager has served a need in retail businesses for years, the Tower Systems Point of Sale software solution is more current in terms of tech and more current in terms of specialty market retail. Plus, the software is backed by locally based software support specialists who work as part of a 24/7 help desk service serving small business retailers in Australia and New Zealand.

More and more MYOB Retail Manager users are switching to the Tower Systems POS software. Tower can offer a direct link to Xero cloud based accounting or a data feed through to MYOB for accounting management from that platform.

We offer data conversion services for any data we can extract from MYOB Retail Manager if our new customers want to bring their data across. Plus, we offer comprehensive one on one training at installation and for years following installing – helping our customer learn as and when they would like to.

Compared to MYOB Retail Manager, Tower Systems POS software customers have access to the leadership team of the company. They also have access to a transparent online platform from where they can make software enhancement suggestions and have these voted on by other customers. This is a key factor in the perpetual evolution of the Tower POS software, it is key to keeping it fresh.

Fresh POS software matters today as retail continues to change. Software changing with retail is a useful tool in retail businesses that want to remain competitive. We think this is where we serve MYOB Retail Manager customers well. We offer them a pathway forward.

Gift shop POS software offer for Australian gift shops

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Australian gift shops have been hit hard through the COVID-19 impact on the economy. We decided to reach out with a half price gift shop software, to make our Australian made and supported gift shop software even more affordable for gift shops as they come out of the lockdown. We felt this was the best way we could help.

The response has been overwhelming, terrific. We are grateful to be able to help so many businesses not only with gift shop POIS software but also with websites connected to the gift shop software.

Our scheduling and installation folks are busy bringing these businesses to life, helping them embrace post-lockdown but COVID-19 impacted retail.

Here is the offer put out by our CEO:

Awesome, Aussie gift shop software for $72.50 a month. 

I own Tower Systems, an Australian POS software company that has software specifically for small business gift shop retailers.

Gift shops and their wholesaler partners have been hit hard by COVID-19. I have seen it through the hundreds of gift shops we work with already here, that are part of our 3,500+ user community.
 
I have an offer to help you be stronger on the other side.

Our usual gift shop pricing is $1,999.00 setup and training and $145.00 a month to rent. We also offer POS software connected standard Shopify websites for $5,000.00.
 
Half price offer. This is an offer only for gift shops, for our gift shop software. Setup fees drop to $999.00, monthly rental drops to $72.50 – for as long as the business uses the software, Standard Shopify websites cost only $2,500.00 – add-on costs will still apply where you choose to use add-ons.

The offer is for all contracts signed from now until midnight June 30, 2020.

The POS software offer is for new customers. Then half price Shopify site offers is for all gift shop owners, including existing POS software customers.
 
Why? Through our work across 9 specialty retail channels including garden, toy, pet, produce, newsagency, gift and more, it is gift that has been hardest hit from what we can see. Personally speaking, I see the offer as the best way we can offer to help as it provides access to Australian made software tailored for gift and homewares businesses, software that can help people run their businesses more efficiently and through which they can attract new shoppers.
 
Our software comes with comprehensive training as well as a ton of practical business advice.

In our experience, prior to this year many small business retailers went online because they thought they should – usually, without a plan or a specific focus. Now, being online properly and with focus is as critical to a retail business as having the right staff and the right stock.

Thanks for reading,

The POS Software Blog

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