The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

CategoryToy shop software

200 retailers using our new roster software

April 28, 2015
1 Min read
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More than 200 retailers are using our recently launched employee roster software. Even though the software is only in beta release, plenty are using it actively i their businesses to manage rostering of employees and managing the labour costs of the business.

This cloud based FREE roster software from Tower Systems is another way the company is reinvesting into small business retail channels – to provide tools retailers can use to better manage labour costs.

The Tower Systems POS software has had roster software for many years. This latest facility reflects a next generation approach. It is available to any business regardless of the POS software they use.

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Sunday retail business management advice: leverage your top sellers for more value

April 19, 2015
3 Min read
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Every retail business can sell more to every customer. This is easy when you have good business data and use this to make good business decisions.

Making more money from every sale starts with you understanding shopper behaviour today.

Get a report from your Point of Sale software listing your top ten selling items, by unit sales for the last three months. Do not look at dollars. Unit sales is the far more valuable count since this is a discussion about leveraging volume.

In the Tower software the report is a 10×10 Report. This lists the top 10 items and the ten items selling with those 10 items. (You can set the number to anything besides 10.)

In a typical retail store, the top ten selling items will account for between 30% and 50% of revenue of the business.

Look at your top sellers report and concentrate on the top selling items. Consider these questions about the top selling items:

  1. Do you have appropriate impulse purchase products located on either side of each top item?
  2. Are the top items spread through the store, to maximize customer throughput?
  3. How often do you move the top items?
  4. Do you have the top ten items in multiple locations?
  5. What impulse purchase items do you have at the counter which will appeal to customers who purchase any of the top ten items?
  6. Has the list of top ten sellers changed in the last year? If so, how have they changed and what can you learn from this.
  7. Are there products which you do not currently carry which you could add to the store to sell with the top ten sellers?
  8. Do customers who purchase the top ten sellers ask for any other items?

The idea embedded in these questions is very simple. Use the top ten sellers, or top twenty or top thirty, to focus your attention on items with which you can work to achieve more sales in your business.

By focusing on the top sellers and what you can sell with them you can increase the size of the average shopping basket.

If you can’t see opportunities for achieving more sales by placing products next to or with the top sellers then speak with your team and speak with trusted customers. Don’t rest until you unlock suggestions to try.

There is plenty of additional money to be made from your top sellers. Invest time and attention on this project and get ready to bank the results.

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POS software helps gift shops, small business retailers handle special orders

April 17, 2015
1 Min read
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Screen Shot 2015-04-07 at 10.14.08 amThe POS software from Tower Systems has excellent facilities for handling special orders, pre-orders and other forms of orders for customers that are unique to the customer and a point of difference for the business to offer.

Special orders and customer pre-orders are a point of difference for small independent retailers over big businesses. Being bale to do this with consistency and certainty can help these businesses more successfully compete.

Thanks to years of refinement and working with retailers in a wide variety of retail situations, Tower Systems offers a competitive advantage from the recording of customer details, tracking an order,k advising its arrival and handling a range of payment options including time payment.

We have retailers today transacting valuable business in pre-orders of highly valuable product as a result of these tools in the software. They are financially better off today and over the long term as special order customers tend to return for more orders.

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POS software helps toy shops manage for success

April 8, 2015
1 Min read
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Toy shops using the Tower Systems Toy Shop Software are able to easily handle requirements common in growing toy shops:

  1. Instructions. We help you help your customers use what they buy from you.
  2. Special orders.
  3. Seasonal catalogue promotions.
  4. Purchases of parts to make a model or some other piece-by-piece kit.
  5. Age checks for age related items.
  6. Allocation of limited supply of highly sought after items.
  7. Preselling popular lines sure to sell out.
  8. Multi-buy pricing.
  9. Seasonal year on year comparison.
  10. Serial number tracking for collector items.

The Toy Shop Software from Tower Systems was a hit at the recent Toy Fair in Melbourne – in terms of connecting with new customers and for talking with suppliers and toy shop owners about opportunities for working even more closely together.

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POS software company provides more help to small business retailers reducing theft

April 4, 2015
1 Min read
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Tower Systems has been helping more retailers using its POS software POS software to deal with employee theft situations. We have a structured process for independently checking evidence without being influenced by stories. The process has been praised by police and prosecutors. It has been on show in court rooms where we have provided expert witness evidence.

Employees in retail businesses using our software are on notice. We have tools you will never find which can uncover behavior which indicates without a doubt that theft is occurring. This evidence has stood up scrutiny and resulted in successful action.

Our advice to retailers is to use the facilities in our software for theft reduction. If you have a concern, ask us for a free Theft Check service.

We’re here to help. That’s our motto. When it comes to employee theft, we’re in your corner and there to help you deal with it and get through the emotional and operational challenges of discovering a theft situation.

Our theft related work is undertaken at senior levels within the business. It is highly confidential. Our most cases are never discussed until completely closed and even then only ever without identifying details.

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POS software helps small business retailers with cloud backup option

March 26, 2015
1 Min read
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bupThe cloud backup service launched last year by small business retail management software company Tower Systems is proving to be popular with retailers. The backup process is seamless, not taking any noticeable time thanks to the smart technology engaged. The result is double protection offering peace of mind to small business retailers.

While Tower Systems has supported external and automated backup services for years, this new even more hands-off cloud-based backup service that offers excellent protection to participating small retail businesses users of our POS software.

Run on a subscription basis and backing up to the cloud real-time through the day, this is a comprehensive replacement of the old end of shift backup approach for small and independent retailers.

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Free roster software for small business retailers

March 26, 2015
1 Min read
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Screen Shot 2015-03-26 at 3.07.02 pmTower Systems has launched free roster cloud-based roster software developed specifically for small business retailers.

This easy to use platform is serves single location and multi location retailers. It offers a variety of tools and helps retailers with budgeting to drive a better labour cost outcome.

The new employee roster software for retailers is another enhancement from Tower Systems, delivered at no cost to its customers – demonstrating innovation in a practical and no cost way.

This is another way we live up to our motto: We’re here to help.

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How the Tower Systems Toy Shop Software helps toy retailers

March 16, 2015
2 Min read
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Toy retailers can rely on the Tower systems Toy Shop Software to help increase sales, cut costs and drive business value. That’s the boring business pitch which can often send toy retailers to sleep. Here are some of the practical ways Tower Systems helps, ways that should not put you to sleep:

  1. Electronic invoices. Stop manually checking and processing invoices for stock – we work with your suppliers to import electronic files.
  2. Less mistakes. With fewer keystrokes at the counter there are fewer mistakes.
  3. Less dead stock. With you ordering based in your own data rather than gut feel you have the power to say no to suppliers and to focus on what works.
  4. Shoppers spend more. Thanks to a fresh approach to loyalty you get shoppers spending more this visit. We have stores reporting 10% growth based on this effective tool.
  5. Shoppers come back more often. We show how using everyday business touchpoint you can entice shoppers back ore often.
  6. Cut employee theft. Using excellent hidden tracking tools you are assisted to spot patterns which could be employee theft.
  7. Better serving customers. You can share care instructions and other information to show off your knowledge and customer care in ways that help you beat bi businesses.

These are just some of the innovations on which toy retailers can rely in this Australian software to build more valuable toy shop businesses.

Tower Systems will work with you, help you, to go beyond the technology to use the software in genuinely valuable and meaningful ways.

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POS software on show at 2015 Melbourne Toy Fair

March 3, 2015
1 Min read
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toyThe Tower Systems stand at the 2015 Melbourne toy Fair has been a hit this first day of the fair. Our Toy Shop Software is proving to be popular with toy shops and our POS software more generally is appealing to other retailers. As the only specialist software company integrated with Australian retailers and suppliers at the fair we are having a terrific time.

Toy retailers are loving what we have done already to serve channel specific needs.

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Tower Systems to retailers: we’re here to help

March 2, 2015
1 Min read
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twhIn releasing the new corporate image – new logo, new website, new collateral – we have embraced a new tag line which describes our mission for small and independent retailers.

We’re here to help.

This is our mission – through our software and support services, we are here to help our customers enjoy their businesses more, make more money and make their businesses more valuable.

Our software and associated services are a mechanism through which retailers can experience genuine help. We are grateful to be able to do this.

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Sunday retail management advice: embrace being small in retail

March 1, 2015
1 Min read
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We’re a small software company compared to the size of software companies around the world. Sure, we serve close to 3,000 small business retailers, but we are small. We like it that way. Small is good. Small of focussed. Small is human and not a number. Small is enjoyably.

Too often we see businesses owners chasing growth, chasing big businesses. We don’t want to be impersonal or disconnected. As a small business we are closer to our customers and more aligned with their needs.

We think a small specialist software company like ours is more likely to be able to fully and usefully serve the needs of small business retailers.

Sure, we are growing. However, there is a difference between growing and being so big you can’t pick up the phone and speak with the owner about anything at any time – like you can here at Tower Systems.

Our retail management tip today: embrace small, it’s a good place.

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The new loyalty POS software loyalty paradigm is a game-changer

February 28, 2015
2 Min read
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tdvSmall and independent retailers love the new approach to loyalty on the Tower Systems POS software. At the Gift Fair in Sydney this week retailer after retailer was thrilled to see such a different yet highly manageable opportunity.

While our discount voucher shopper loyalty facilities are not new to our POS software, they are new to many retailers who have only ever heard about points based systems as the way to approach loyalty.

What is unique and valuable about the Tower Systems discount vouchers is the multiple data points at which the retailer can control the value of the voucher printed. The layering approach allows the retailer more control over value and redemption – thereby providing the business with more mechanisms through which to drive business performance.

One retailer told us that they attribute their 10% year on year growth to our discount vouchers and that to achieve this they have given away just over 1% of GP. What makes the facilities even more valuable is the reporting showing shopper behaviour in detail. This helps guide data point tweaking to drive outcomes.

Thanks to the trademarked Tower AdvantageTM, Tower Systems is delivering to retailers and unique and business valuable facility. Exclusivity has its own rewards.

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Toy shop software helps Australian toy retailers compete

February 4, 2015
1 Min read
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Screen Shot 2015-02-04 at 8.21.27 amIndependent toy retailers can rely on the toy shop software from Australian software company Tower Systems to help them more successfully compete. Our software helps drive traffic, increase sales and improve business health.

More than 2,850 retailers have already embraced software from Tower in specialist retail niches.

You can expect business management, business growth and business enjoyment. The software is developed with Australian retailers for Australian conditions.

We provide personal service supporting personal software = business growth & enjoyment.

This is all part of the Tower AdvantageTM.

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