The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

Latest stories

Participating in a work from home university study

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We are grateful for the opportunity to participate in a study buy a leading university in Australia into work from home and how it is playing out for businesses and employees. The questions are thoughtful, and encouraging insights of our own as we contemplate aspects of what is the new normal that we had not considered before.

When Covid began we immediately moved to a work from home model for all employees who wanted it. As an essential business’s we could keep the office open, and we did with a skeleton team.

Now, almost three years on, the office based team remains small, with only those who want to be here. Everyone else, the majority of our Tower Systems team, works from home in situations they prefer in terms of commute time, time management and local community connections.

We are careful to not encroach on non-work time and have a number of processes in place to ensure this does not happen.

With some colleagues saving three hours a day commute time, the family benefits as well as the individual. It’s terrific.

We have invested more in tech infrastructure to facilitate a good work from home experience. Cloud based applications make it easy for our colleagues to collaborate, which, as a software development business, is important. This investment will continue as new tech support platforms emerge.

At the office things have changed too. We have re-purposed space to create hot desks for those who do want to come in for a few days. Plus, we have created purpose-built broadcast facilities to serve the easier production of the digital content we publish, as well and for the video calls we use for team meetings, POS software demonstrations and more.

The university study is looking at a range of interesting topics related to work from home, from the business and individual perspectives. It’s an interesting study in that it is being undertaken without any commercial connection or agenda. we think this matters because much of the noise about work from home until now has been shrill ‘news’ from landlords and other property connected spokespeople.

We are just one of many businesses participating, and we are sincerely grateful for the opportunity.

Advice for small business retailers on encouraging better staff engagement in the business

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There are several steps you can take to encourage better staff engagement in your retail shop. Some strategies you may want to consider include:

  1. Communicate openly and regularly: Communicate openly and regularly with your staff about the goals and objectives of your shop, as well as any challenges or opportunities that may arise. This can help to keep your staff informed and engaged in the work of your shop. Openness is absolutely key as it builds trust.
  2. Provide opportunities for growth and development: Provide opportunities for your staff to grow and develop, both personally and professionally. This can include training, mentoring, and other forms of support that can help your staff to build their skills and knowledge. If people see they can grow with the business, they are more likely to support it.
  3. Recognise and reward achievements: Recognise and reward the achievements of your staff, both individually and as a team. This can include public recognition, awards, or other forms of recognition that can help to motivate and engage your staff. Being noticed is a valuable motivator.
  4. Encourage collaboration and teamwork: Encourage collaboration and teamwork among your staff, and provide opportunities for them to work together on projects or initiatives. This can help to foster a sense of community and belonging among your staff. Ask for ideas, listen to them, use them. This sits at the heart of employees owning the business goals.
  5. Create a positive work environment: Create a positive work environment that is supportive, inclusive, and respectful. This can help to foster a sense of engagement and commitment among your staff. Have fun, make sure coming to work is something to look forward to.

By implementing these strategies, you can encourage better staff engagement in your retail shop and create a more positive and productive work environment.

Tower Systems makes POS software for local small business retailers. Daily, we get to talk with retailers, listen to their challenges, and provide advice. We often do this based on our own experience owning and running our own shops. these are places we test our software, and where we put into practice the advice we provide others.

Free small business retail advice on promoting your shop to your local community

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There are many ways to promote your local shop in the local community. Some strategies you may want to consider include:

  1. Use social media: Use social media platforms, such as Facebook and Instagram, to share information about your shop, including new products, special offers, and events. This can help to attract new customers and keep current customers informed about what’s happening at your shop.
  2. Participate in local events: Participate in local events, such as festivals, fairs, and community gatherings, to showcase your shop and its products. This can help to raise awareness of your shop and build connections with members of the local community.
  3. Partner with other local businesses: Partner with other local businesses, such as restaurants and cafes, to cross-promote each other’s businesses. For example, you could offer a discount to customers who show a receipt from one of the other businesses.
  4. Offer special deals and promotions: Offer special deals and promotions, such as discounts or free gifts, to attract new customers and encourage them to visit your shop.
  5. Reach out to local media: Contact local media outlets, such as newspapers and radio stations, to let them know about your shop and its products. They may be interested in featuring your business in a story or mentioning it in a news segment.
  6. Use your Point of Sale software to auto-serve customers with promotions.
  7. Offer dual-benefit transactions where you give a portion of each sale to a local community group. Your Tower Systems POS software can track and manage this for you.
  8. Provide use and care advice automatically for products purchased and through this encourage word of mouth thanks to you going above and beyond what is traditional.
  9. Be locally aware in your interaction with shoppers in the business: know about local events and support them.
  10. Offer a community noticeboard in your shop.
  11. Support the local community and it will support you.

By implementing these strategies, you can help to promote your local shop and increase its visibility in the local community.

Tower Systems is grateful to serve thousands of local retail businesses. In our POS software we offer ways you can better connect with and support the local community and this is key to gaining their support in your business.

Small business retail advice on reducing employee theft

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There are several steps you can take to help reduce employee theft in your shop. Some strategies you may want to consider include:

  1. Establish clear policies and procedures: Create clear policies and procedures that outline expectations for employee behavior, including rules around handling money, merchandise, and customer information. Make sure all employees understand and agree to these policies and know what to do if they witness or suspect theft.
  2. Implement a system for tracking inventory and sales: Use a system that allows you to track inventory and sales accurately and regularly. This will make it easier to identify any discrepancies or unusual patterns that may indicate theft.
  3. Conduct regular audits: Regularly conduct audits of your inventory, sales, and financial records to identify any potential issues or irregularities. This can help you to identify any potential issues early and take action to address them.
  4. Use security cameras and other security measures: Install security cameras and other security measures, such as alarms or locked storage areas, to help prevent theft and make it easier to identify any potential thieves.
  5. Provide training and support: Provide employees with training and support to help them understand the importance of honesty and integrity in the workplace. This can help to create a positive work environment and reduce the likelihood of employee theft.

By implementing these strategies, you can help to reduce employee theft in your shop and create a more honest and trustworthy workplace.

Tower Systems helps retailers through its local small business retail POS software. This software offers structure for transacting business. It facilitates efficiency and accuracy. It also adds value to the business and to those who work in the business.

Behind the scenes, the tower Systems POS software tracks key data points that can indicate employee theft. this tracking has been used successfully in detecting theft, leaving to charges being laid, leading to expert witness evidence in court.

Employee theft can be debilitating financially and emotionally in any retail business. This is especially true in local small business retail.

We are grateful here at Tower Systems to have the skill and focus to stand with local retailers, to help them reduce the impact of employee theft through smart use of our POS software.

Explainer: why shopping local is good

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Shopping local is good for a variety of reasons. For one, it supports the local economy by keeping money in the community. When you shop at locally-owned businesses, the money you spend stays in the local economy, supporting other businesses and creating jobs. Local businesses also tend to be more invested in the community, and often support local causes and organizations. Additionally, shopping local can help to preserve the unique character of a community, as local businesses often offer products and services that reflect the local culture. Finally, shopping local can be more environmentally friendly, as it reduces the need for long-distance transportation of goods.

Tower Systems makes POS software to support local small business retail.

Shopping local can benefit both the local community and the individual consumer. When people shop at local businesses, they are supporting the local economy by providing jobs and income for members of the community. This can lead to the growth and development of the local area. Additionally, shopping local often means that people are able to find unique, high-quality products and services that may not be available at larger chain stores. This can be a more satisfying and enjoyable shopping experience for the individual consumer.

Tower Systems makes POS software to support local small business retail.

There are many reasons why shopping at local small businesses can be good for both the local community and the individual consumer. Some of the benefits of supporting local small businesses include:

  • Supporting the local economy: When people shop at local small businesses, they are supporting the local economy by providing jobs and income for members of the community. This can lead to the growth and development of the local area.
  • Unique, high-quality products and services: Local small businesses often offer unique and high-quality products and services that may not be available at larger chain stores. This can be a more satisfying and enjoyable shopping experience for the individual consumer.
  • Stronger community ties: Shopping at local small businesses can help to build stronger ties within the community. Local business owners are often more connected to the community and may be more likely to support local organizations and events.
  • Environmental benefits: Shopping locally can also have environmental benefits. Local businesses may be more likely to use sustainable practices, and because customers are not required to travel long distances to shop, there is less pollution from transportation.

Overall, shopping at local small businesses can be good for the local community and the individual consumer by supporting the local economy, providing unique products and services, building stronger community ties, and reducing environmental impact.

Tower Systems makes POS software to support local small business retail.

POS software enabled auto inventory fulfilment is a game-changer for local small business retailers

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We are grateful to share new of our work in the area of auto inventory fulfilment between product suppliers and local small business retailers.

Thanks to our small business retail POS software, the data it collects and the connectivity between it and supplier IT infrastructure, suppliers are able to auto fulfil based on live sales data. they are able to do this according ton agreed trigger points with retailers.

There is evidence that auto inventory fulfilment increases retail sales, benefiting the connected local retailer and the partner supplier. This truly is a win win.

It all starts with POS software that is tuned to provide the necessary data flow to sit at the bottom of the auto inventory fulfilment relationship.

What is auto inventory fulfilment?

It’s simple really, sales data flows from the local retail business to the partner supplier and once inventory in the story hits a trigger point, the supplier targets fulfilment based on agreed rules and processes.

This works well when a supplier supplies a range of products – allowing for the order needs for items to be grouped together for a more efficient delivery.

The retailer can see the sales data in their POS software as can the supplier in their IT systems. Nothing is shared about products related to any other supplier.

Auto inventory fulfilment can leverage just in time opportunities, reduce inventory investment by the local small business retailer, save space and save time.

It can help the supplier with supply management and manufacturing if they make what they sell.

The keys here are efficiency of space, capital and labour. And, of course, POS software is at the heart of it. Everyone involved benefits -t the local small business retailer using smartphones POS software and their IT connected suppliers.

Auto inventory fulfilment facilitated through POS software is another innovation available to local small business retailers, it is something big retailers have had access to for many years.

Tower Systems is grateful to offer specialised retail POS software for garden centres, sewing shops, music shops, pool maintenance and supply businesses, produce businesses, fishing bait and tackle businesses, firearms dealers, newsagents, pet shops, adult shops, bookshops, jewellers, toy shops and more.

Our customers are local family run businesses across Australia and New Zealand.

MYOB Retail Manager POS software alternative Tower Systems on welcoming retailers

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As more small business retailers switch POS software from MYOB retail Manager to the POS software form Tower Systems, the knowledge within the team at Tower expands, thereby better serving those retailers who make the switch.

What started years ago as a trickle is now a well-established and proven process.

Retailers who find their POS software needs served by the Tower Systems POS software have, in the onboarding processes at Tower Systems, a structured and certain approach to moving from MYOB Retail Manager to Tower Systems.

From data conversion, to customer training, to specialty retail functionality the Tower Systems POS software sales team can help you check out our MYOB Retail Manager alternative, so that you can determine for yourself whether what Tower Systems offers is right for your business.

It is vital that you choose software that serves your needs. It may be that Tower Systems is not the right fit. A comprehensive demonstration driven by you and your busies needs could help you discover this, it could also prove that the Tower Systems POS software is a good fit.

In talking with MYOB Retail Manager users we are mindful of loyalty to MYOB, their experiences with the product and questions they may have about making a move. Our approach is gentle, structured and focussed solely on the needs of their business.

As a specialty POS software company, our software is fine-tuned to the needs of a range of niche retail channel businesses. This is where we break free from the MYOB Retail Manager experience, where we demonstrate the vertical nature of our software.

From pre sales enquiry to software to training to support, the Tower Systems approach is personal. You know each person you speak with, that they understand retail, our software and the needs of retailers in our small business retail community.

We have been told that Retail Manager by MYOB is approaching end of life – that is, no future development enhancement is planned by MYOB for the Retail Manager planned. If this is the case, the Tower POS software solution is an alternative that we would submit for consideration in any of the specialty retail channels in which we are well established.

For an accounting solution, the Tower software is integrated with Xero. Through anther party we offer a connection to MYOB.

Switching software can be daunting. Our advice is to approach it when you are ready, and move to software you like, that you actively choose. If you choose Tower Systems we will help you as much as we are able.

Find out more at www.towersystems.com.au. or, call 1300 662 957. Or email sales@towersystems.com.au.

Tower Systems helps more local small business retailers move to scanned based trading

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The Tower Systems POS software has for many years provided a data feed to suppliers to facilitate scanned based trading in situations with which they wish to trade.

As a result of advocacy, we are grateful to offer more scanned based trading opportunities to retailers in our small business POS software community.

What is scanned based trading?

This is a commercial relationship between retailer and the supplier where the retailer pay for products when or at an agreed time in a scheduled way after they are sold.

Scanned based trading can be a game changer for local small business retailers as it frees capital for more useful purposes in their business.

It also focusses the attention of suppliers as their commercial benefits are more acutely tuned to the sales results in the business.

The retailer is no longer responsible for shopper theft in some scanned based trading relationships that we have seen.

Some scanned based trading facilitated through our Tower Systems POS software have resulted in significant growth in retail sales and local business success and, of course, the partner suppliers benefit from this too.

Accessing scanned based trading through the Tower Systems POS software is an easy step for any business. The Tower Systems POS software support team can help retailers with this and our leadership team is ready to engage in advocacy to help local small business retailers convince suppliers to engage.

Success with scanned based trading starts with accurate data shared between retail business and the supplier, and accurate trading at the sales counter. These steps are easy to achieve with the right systems and business practices. Our training and support services help retailers with this.

While scanned based training is not for everyone, we see it successfully run in a host of retail situations across a variety of retail business channels.

Our years of experience in scanned based trading through our POS software offer us a perspective that we are grateful to leverage for our small business retail customers. They are our focus.

Tower Systems is grateful to offer specialised retail POS software for garden centres, sewing shops, music shops, pool maintenance and supply businesses, produce businesses, fishing bait and tackle businesses, firearms dealers, newsagents, pet shops, adult shops, bookshops, jewellers, toy shops and more.

Our customers are local family run businesses across Australia and New Zealand.

Comparison Advantage at their www.compareposquotes.com.au website is seeking to trade off our name, again

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Do a Google search for Tower Systems and the top result is an ad for Comparison Advantage and their www.compareposquotes.com.au website. Take a look:

This sucks because they are paying Google to trade off people searching for our company.

We had a sales prospect tell us recently that they used the Comparison Advantage www.compareposquotes.com.au website, entered their details and was hit with a torrent of calls, emails and text messages from some companies listed by Comparison Advantage all before they even understood if the software may be useful.

Tower Systems does not do this. We do not use Comparison advantage and their website www.compareposquotes.com.au.

Many consumers and business owners turn to comparison websites to help them make informed decisions about purchasing products or services. However, it is important to note that these websites may not always provide an accurate or complete picture of the options available.

One of the main drawbacks of using comparison websites like www.compareposquotes.com.au from Comparison Advantage is that they often only display a limited number of options. This means that shoppers may not be aware of all the options available to them, and they may not be able to find the best deal for their needs. Additionally, some comparison websites may only display options from certain companies or providers, which can bias the results in favor of those companies.

Another issue with comparison websites is that the information they provide may not always be up-to-date or accurate. Since the websites rely on the companies themselves to provide information about their products and services, there is a potential for bias or even misinformation. Additionally, prices and other details can change rapidly, so the information on a comparison website may not always reflect the most current situation.

Furthermore, using comparison websites can also be time-consuming and confusing. Consumers may have to sift through a lot of information and compare different features and prices in order to make a decision. This can be overwhelming, especially for people who are not familiar with the products or services being compared.

In conclusion, while comparison websites can be a useful tool for consumers, it is important to be aware of their limitations. They may not always provide a complete or accurate picture of the options available, and the information they provide may not be up-to-date. It is always a good idea to do your own research and compare multiple sources before making a decision.

As for www.compareposquotes.com.au from Comparison Advantage, in our opinion, steer clear of them.

Tower Systems uses its POS software in retail businesses it owns and runs

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We own four retail shops and a number of consumer-facing websites as well as our POS software company,. We engage in retail for the experience, so we can walk in the shoes of our customers, so we can test in a live environment how our software can be of better service.

Along the way, we are able to use data curated buy our POS software to achieve retail wins. Here’s a short video we made last week in which we discuss one specific, and big win, achieved as a result of data in our POS software.

There aren’t many POS software companies that can speak with such practical retail experience.

How the Tower Systems POS software helps local small business retailers detect and mitigate employee theft

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Theft is a financial and emotional problem in retail, especially in local small business retail. Too often, it is not discovered until after the event, primarily because of a lack of belief that theft is a problem, particularly theft by employees.

One of the best ways to detect employee theft is to look at your business transactional data.

In our experience at Tower Systems, serving thousands of local small business retailers with our specialty retail POS software, we often find evidence of questionable behaviour indicating theft – behaviour that could have been observed in the business much sooner.

Our professional and based on experience advice to local small business retailers is to use the theft detection and mitigation tools in your POS software. learn about them. Use them. But don’t tell others what you are doing.

Cases of employee theft in local small business retail in which we have been involved have ranged in theft cost from $5,000 to $245,000. In every single instance, using the secret tools we have mentioned here could have detected the theft sooner and reduced the financial an emotional impact on the business and others.

If you have read this far, thank you and well done. Most will not, because theft is not an interesting topic – until they are personally impacted.

Recommended steps any retailer can take to reduce employee theft in retail:

Theft is something to be managed in any retail business. Retailers are  stolen from by employees. Good management is about reducing the opportunity for and instances of theft.

  1. Value employees. Experts say this is the top step to take.
  2. Share information. Often, theft can be driven by a misconception about the profitability of the business. Sharing accurate business performance data can educate against theft.
  3. Do your end of shift through your software and have a zero-tolerance policy on being over or under. Reconcile banking to your computer software end of shift. One business where this was not done was being skimmed regularly for $200 a day.
  4. Change your roster. Sometimes people work together to steal. One retailer found a family friend senior and their teenage daughter stealing consistently.
  5. Check GP by department. If GP is falling outside what you expect, research it further.
  6. Demand the cash drawer be closed after every sale. A drawer left open is an opportunity.
  7. Keep the counter clean. A better organised counter reduces the opportunity for theft as it makes detection easier.
  8. Have a no employee bags at the counter policy. This makes it harder for them to hide your cash.
  9. Beware employees who carry folded paper or small notepads. These can be used for them to keep track of how much cash is in the register that is theirs – i.e. not rung up in the software.
  10. Beware of calculators with memories at the counter. One retail business employee used the memory function to track how much cash had to be stolen prior to balancing for the day – cash from sales not rung up.
  11.  Enter new stock as it comes in, scan all sales and only reorder based on what you software says. Every month do a stock take. Popular daily items such as tobacco stock discrepancies are an indicator of theft. Had one retailer we work with been doing this they would have caught their $250 a day employee theft months earlier.
  12. Scan everything you sell. Do not use department keys as this makes it easier for employees to steal since they know there is no trackback to stock on hand. Using department keys is an invitation to steal.
  13. Do spot cash balancing using your PO)S software. Unexpected checks can uncover surprises. One retailer needing to do a banking during the day uncovered a $350 discrepancy that lead to discovery of systematic theft.
  14. Check your Audit Log in your POS software.
  15. Setup a theft policy. Put this on a noticeboard in the back room. Get staff to read it and sign up to it.
  16. Do not let employees sell to themselves. If they want to purchase something make them purchase it from the other side of the counter.
  17. Be professional in your management of the business. The more professional your approach they less likely your employees will steal as they will see the risk of being caught as high.
  18. Advise all job applicants that you will require their permission for a police check. From the outset this indicates that you take your business seriously. In many situations applicants who have been asked for permission to do a police check advise they have found a job elsewhere.
  19. Do not take cash out for your own use in front of employees. If they see you take cash for a coffee or lunch some will see this as an invitation.

These steps work – based on decades of helping small business retailers to reduce and manage employee theft.

EFTPOS integrations with POS software from Tower Systems

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The payments marketplace is rapidly changing and recently at Tower Systems we have had more requests to integrate our POS software. While this is good for competition it does create some confusion about which acquirer you should or could use in your local retail business.

The information below is correct as of today to the best of our knowledge.  However, your own investigation and assessment should be undertaken to determine which of the below companies provides your business with the best solution.

From our perspective we find Tyro, Smartpay and MX51 the easiest to deal with and provide us with the best support opportunities to help local small business retailers should issues arise.


From within the Tower Systems POS software, flexibility is key.

POS software for antique stores helps handle the consignment stock and commission GST challenges

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Antique shops are unique businesses, with unique sales management and data tracking challenges.

The Antique store POS software from Tower Systems helps address these challenges while recognising that there is a diverse mix of needs in these businesses.

Take the area of handling the Get on commission earned by the Antique shop when selling an item that is offered on consignment. There is confusion baby some antique shop managers as to how to handle the GST. The advice we follow in our Antique shop POS software is that outlined by the ATO.

The handling of GST in antique shop sales relates to the commission portion.

We come across this in a number of different areas in specially in lotto sales and Jewellery.   In these in the agency instances the items are set to be GST free, as the retailer is selling the item on the behalf of another party.

The GST payable on the commission which is incurred when you raise an RCTI to the supplier, not the end customer, as it is them that is paying you for the service, not the customer instore.

The ATO is instructive as to the handling of this:

https://www.ato.gov.au/business/gst/in-detail/rules-for-specific-transactions/agent,-consignment-and-progressive-transactions/gst—agent,-consignment-and-progressive-transactions/?anchor=AgentsandGST#AgentsandGST

Agents facilitate sales in return for an agreed amount paid through a commission or similar arrangement.

If you make taxable sales or importations through an agent, you’re responsible for the GST.

You can claim a GST credit for the amount of GST you pay as a commission to the agency. The agent must pay GST on the commission that you pay them, regardless of how the purchaser pays for the goods or services.

Either you or the agent can issue a tax invoice to the purchaser, but you can’t both issue tax invoices for the same sale.

The Antique shop POS software from Tower Systems can handle tracking this GST as well as the sale of the item. There are steps for the retailers to follow to ensure this is done accurately, with an appropriate paper train suitable to the needs of the ATO.

What Tower Systems offers here in its POS software for Antique stores is a specialty retail solution, developed over years of working with retailers.

The more any retail business is able to use its POS software top track business the better as this facilitates accurate record keeping, which sits at the heart of small business success.

We will not tolerate racist slurs

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Recently, a customer referred to a colleague using a racist term.

We calmly invited them to withdraw and apologise, explaining consequences of their behaviour for our workplace.

They refused to withdraw the slur. They refused to apologise.

We suggested they look elsewhere for software, which they have now done.

We would rather the situation had not occurred at all. We would rather they had not used a racist slur.

An important role for any business leader is to provide a safe and healthy workplace, one where people are respected, one where they experience support.

Tower Systems is proud to have a diverse mix of people on the team. We are grateful for their professional skills, their passion for local small business retail and their genuine interest in helping people achieve good things by using our POS software.

We are grateful for the 3,000+ local business business retailers using our POS software, for their support and for the wonderful interactions with them.

Thankfully, the incident to which we refer in this post is isolated, rare. We mention it today to place on the record our approach.

OPINION: Why we think you cannot rely on www.compareposquotes.com.au from Comparison Advantage Pty Ltd to offer a complete comparison service

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Comparison Advantage runs www.compareposquotes.com.au. Their pitch is “compare POS quotes. All major brands”

The thing is, this statement is not backed by the evidence.

We did a search this morning, December 5, 2022, for Tower Systems, our own POS software company, and the top result is an ad from Comparison Advantage with our business name in the ad. But we don’t advertise with Comparison Advantage. We don’t pay them to list our Tower Systems POS software on their www.compareposquotes.com.au website. because we don’t pay them, they do not include us. It seems to be considered a major brand by Comparison Advantage you have to pay them. That doesn’t make sense.

www.compareposquotes.com.au is not, in our opinion, an authentic comparison website. rather, it is an advertising platform. Businesses pay to have their software listed. Comparison Advantage Pty Ltd does not undertake any comparison itself. being listed on their website is a result of what you pay them, and not as a result of any assessment they have made as to the abilities of the POS software.

As the www.compareposquotes.com.au website notes, it is an introduction service:

  1. INTRODUCTION SERVICES
    CAF is a medium that facilitates the introduction of Users and Providers, in order for those Providers to provide Quotes, offers goods and services to Users. CAF simply acts as an introduction service to Users and Providers, and does not have any obligations or liabilities to, and is not a party to any contract between, Users and Providers in relation to such offers, goods or services, or otherwise resulting from the introduction. You agree and acknowledge that:

    • . any terms and conditions relating to Quotes, offers, goods and services are solely between you and the Provider and do not involve CAF in any way, except that they must not be inconsistent with your obligations under this agreement;
  2. as part of the Services, we provide links and introductions between third party Providers that are not under the control of CAF;
  3. any Quotes and subsequent follow-ups are not under the control of CAF, and any queries or complaints about the Quotes should be directed to the Provider;
  4. our provision of introductions between Providers and Users through the Website does not imply any endorsement or recommendation by CAF of any Provider;
  5. we do not constantly examine, determine or warrant the legality of any Provider, or of the offers, goods and services listed by a Provider on the Website. In the event that you wish to use a Provider, you are solely responsible for making your own enquiries;
  6. we make no guarantee of any cost savings or any other financial outcome by facilitating introductions between you and Providers;
  7. any terms and conditions agreed relating to an offer, a good or a service, or Quote provided via the Website, constitute a contract between a User and a Provider and do not involve CAF in any way; and
  8. all Quotes provided by a Provider are subject to change by the Provider without notice.

We’d go further and note that they only introduce you to businesses that pay them for the service. It looks and feels like an ad platform. we think it is an ad platform.

We don’t think that www.compareposquotes.com.au by Comparison Advantage Pty Ltd is accurate in its claims of representing major brands.

We also don’t think it is fair that they pay to use the names of businesses like ours to attract traffic. if someone is searching Google for Tower Systems, that is their goal, not to be presented an ad platform that lists nothing about Tower Systems.

We share our opinion about this here today because we are frustrated that this ad platform is seeking to trade off the good reputation and market depth we have achieved.

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