POS software ChatGPT OpenAI integration saves retailers time
Early this month, Tower Systems released new software for retailers offering an integration to ChatGPT from OpenAI, the world leading AI tool.
In this first cut of AI integration in local small business POS software, using the optional integration, ChatGPT can generate for extended product descriptions and web descriptions. This is based on the product title that you enter. We have tested it with a range of products. It is a significant time saver.
Retailers who want to type their own descriptions can. The integration is for those looking for product descriptions likely to capture the attention of shoppers, especially those shopping online.
AI is impacting business is many ways, faster now than a few months ago, and it will be faster in a few months than today. Every business will be impacted, whether they know it or not.
While publicly the stories have been about ChatGPT doing homework or passing exams or writing blog posts, there are plenty of smarter business-case uses, like what we have done here.
The Tower software development team has more AI integration options being prepared as this technology offers many business benefits.
There is considerable debate about AI and its use. “We don’t see our job as being a controller of access. We build tools and right now this is a tool more businesses want to play with. Hence, this integration.” Mark Fletcher CEO of Tower Systems commented.
“It’s important that we provide retailers with tools they can use to be more efficient, more competitive. AI offers such tools in a rapidly changing retail landscape.”
Also included in this new version of the Tower POS software is new business insights and management tools targeted for retailers keen to grow their businesses. One insight helping retailers is: what am I missing out on?
By tracking product supply and sales history, the Tower POS software is able to quantify the cost of out of stock situations, guiding retailers to address gaps or bumps in their inventory supply chain.
In a trial of this tech the software identified several thousand dollars in certain revenue one retailer could have achieved had they had stock in-store of easily accessible products. Having a hassle free tech prompt to ensure smooth sales can be a money maker for retailers.
Tower Systems serves thousands of local retailers with POS software.
The loyalty program that shoppers and retailers BOTH love
There are loyalty programs and then there are loyalty programs that actually work for both shoppers and retailers. And, yes, we have a conflict because we offer this type of loyalty program in our small business focussed POS software.
But, first, we also offer the traditional points based loyalty. Yes, it’s what most have. It’s old. People love it. But, what’s a point really worth? No one knows.
In our small business focussed POS software we offer another loyalty program, in addition to points. This is a smart program, one that helps retailers and customers benefit through mutual support and assistance.
In the current economic situation with shrill news reports about interest, rent and inflation, our loyalty program alternative helps shoppers save money and retailers attract more shoppers than usual. It’s a money maker for both, a differentiator, and real win!
They key to the success of our loyalty program loved by shoppers and retailers is that the reward is shown in money, currency, the amount available for people to spend in the shop. You can look at the voucher and know immediately the amount you have available as a reward. If you see 150 points it is likely you have no idea what they are worth whereas when you see $4.50 you know it is worth $4.50.
Our smart POS software works out the reward amount based on what you tell it. You are in control at all times and can make immediate adjustments. Setup can be done in a couple of minutes. Then, you have access to excellent reports that show how shoppers are using the loyalty program. Nothing to spend. Nothing else to do other than engaged with shoppers.
Discount vouchers genuinely differentiate your business.
- You name the voucher anything you like and can change this at any time.
- You set the rules on how the value of the voucher is calculated.
- You set the rules on what the voucher can be redeemed for.
- You set the rules on expiry dates.
Male shoppers are more likely to spend the voucher immediately and many customers use the voucher to purchase items more expensive than the items in the initial purchase made. Customers see the voucher as cash, often commenting that they like the direct approach better than a points-based system. They like the transparency and simplicity.
This loyalty program can help you:
- Get customers spending more in a visit.
- Bring existing customers back sooner.
- Attract new shoppers to your business.
- Drive impulse purchases at the sales counter.
All of this is about a win win – for customers and for local retail business owners. Since 2013 this loyalty program has been in good and wide use, and loved.
Retail business cash flow advice: using POS software to improve your position
Every day in local small business retail it is vital to focus on cash flow, vital to know where you are at, how you are tracking and what you are doing to maximise your position.
Poor cash flow = poor business performance and rocky roads ahead.
Too often, local small business retailers leave tracking business cash flow to accountants and others who may not be in the business on a day to day basis.
Managing cash flow in local small business retail is a day to day task.
Using the smart POS software from Tower Systems you have access to tools and facilities that help you navigate to a better cash flow performance for the retail business. You don’t need to be an accountant or someone with good financial skills. What do you need to be is an engaged retailer.
In our POS software we help you:
- Make better business decisions. Decisions like inventory purchasing, shop floor placement, trading hours, loyalty rewards and more.
- Identity poor performing inventory. Knowing what is not working can stop you reporting that mistake.
- Knowing when you are likely to sell out. Many retail businesses bmiss absolutely for certain revenue by not having in stock inventory when shoppers wish to purchase.
- Do more business with more valuable suppliers. Tracking suppliers by financial benefit helps you make more money with and from them./
- Motivate employees. Employees can make better decisions for your business if you empower them with knowledge.
- Calibrate business settings to benefit cash flow. When you open and close, who you roster, when you discount, when you price inventory at a higher price … these are all decisions that can be informed by data collected and curated by smart POS software.
These are just some of the ways the Tower Systems POS software can help a local small business retailer improve their cash flow position.
The real benefit when it comes to cash flow and our POS software is the business insights and advice we can provide to those interested. We have hands on retail experience and we will gladly engage this with and for any retailer in our community keen to improve their position, including their cash flow position. We will talk with and work with, one-on-one, with any retailer in our community to help them.
We’re a full service POS software company helping thousands of retailers, and we love it, every day!
Free POS software
If you are looking for free POS software, Tower Systems is not the right company for you.
We don’t offer free POS software.
Typically, free POS software comes with payment made in other ways, such as being required to use a particular EFTPOS platform or service or being committed to some other cost in the business.
So, you can see, free is not really free. There is no such thing as free POS software.
What any retail business really wants / needs is the best POS software for their business. The best POS software will provide benefits in time and money that make the POS software truly valuable for the retail business.
Now, to be clear, we don’t know if our Tower Systems POS software is the best POS software for your needs. Only you can know that by comparing what our software does to what it is you need from POS software.
Our message today is buyer beware. Don’t get suckered in by a claim of free POS software because, for sure, it will not be free, and it may not be best for you.
We mention this today as we see many retailers in Australia searching for free POS software. It is worrying because every bad experience someone has with POS software.
Here at Tower Systems we want relationships with value at the core. We want to partner with customers we value, and who value us. This mutual respect helps both businesses prosper and if we do prosper then it’s the classic win win. That can’t happen with free as the starting point.
Software developers and help desk professionals cost money. And, you want that because you want good outcomes for your business. These good outcomes flow from good POS software that ids backed by good customer service.
If you look at it from a retail business perspective, you want people in your shop prepared to pay money for what you have on offer. If they don’t have money they are not customers you want. If their wage growth is flat their capacity to spend more is non existent.
All of this feeds into what is a circular economy.
But on price, we are fair, with a modest cost, which has not changed since 2019. So even though we do charge for our POS software, it’s modest and reflective of what we think the good businesses in our target marketplaces can afford.
5 ways small business retailers can deal with high EFTPOS fees
EFTPOS fees are a cost in retail since you pay your EFTPOS provider, often your bank, a fee for every transaction paid for by a card.
These EFTPOS fees tend to frustrate retailers, especially small business retailers. They eat into revenue, and they impact profitability. This is especially true for the cards that deliver a higher frequent flyer or similar points value to the shopper. Where the shopper benefits the retailer carries the cost.
While retailers can add a fee to any transaction that includes EFTPOS costs, to cover the costs for the business, in this small business retail advice from us today we share 5 ways small business retailers can deal with high EFTPOS fees. This is actionable advice regardless of the POS software you run. It’s based on years of retail experience and in the belief that the best success we can drive for ourselves in local small business retail is that built on a series of reliable small steps, rather than one big step.
Here are our 5 ways small business retailers can deal with high EFTPOS fees
- Price creep. Look at her you price items. Consider shopper psychology. Consider what people will pay for items. Consider your loyalty program and the value you give back to your shoppers. Often times, considering these factors, retailers can find some modest price increases they can achieve to bank margin that pays for EFTPOS.
- Grow the basket. Look at your shop and counter configuration. Ensure that you are doing everything possible to guide shoppers to add more to their basket than planned for that visit. Each time you help a shopper spend more than intended is margin dollars you are backing to pay for EFTPOS fees.
- Bring shoppers back more often. Run a limed based loyalty offer where benefits expire in a few weeks. Give them a reason to come back sooner, more often than they might otherwise come back.
- Buy better. Embrace settlement discounts where you can. never pass on a discount you receive to shoppers through lower prices. Use data collected and curated by your POS software to spend less on slower turning items and more on faster turning items. The faster the turn the more value you achieve.
- Review your roster. Next to occupancy cost is the cost of labour in local small business retail. Either trim the roster to reduce costs or reconfigure how labour is used to derive more value for the business.
In making these suggestions we are encouraging local small business retailers to be more active in business decisions, to take a broader view in an effort to reduce any pain felt because of EFTPOS fees.
Sure, it is easy to complain about the EFTPOS fees and look for a cheaper bank – and that may provide relief. More valuable longer term relief will come from better business management and this can be driven by deeper engagement with your POS software.
It is important that you understand the total cost of EFTPOS fees. Sometimes costs can be hidden. For example, it may be that you get a terminal for free and a promise that all fees are surcharged to shoppers, but that may have a business cost, turning off shoppers who do not like surcharged added at the point of sale.
Here at Tower Systems we make POS software for local small business retail, specialty retail. We back this with personal service designed to help retailers deal with the every day, like EFTPOS fees.
Change in local retail is an opportunity we can help you levera
We love looking at good local retail, like Labour and Wait in London
Here’s an easy local small business retailers can better connect with their community
Community connection is vital in local small business retail, authentic community connection at a level that is loved by folks in the community.
Back in the day, sponsoring a local sports club, donating prizes for a raffle or helping the local Rotary or Lions were the go to ideas for retailers. And while those ideas continue today, there are another local small business retailers can engage in providing community support that is funded buy the community itself.
Through our loyalty tools and, in particular the discount voucher tech we offer, local small business retailers can reward shoppers and they can offer in store a way for these shoppers to pay it forward, to support a local charity or community group organisation.
The Grill’d burger chain was an early adopter of something similar with their bottle caps and giving customers the caps to vote for one of three local charities the store would donate cash to.
Our suggestion is to invite shoppers to donate their discount voucher to one of several local charities in your business, which you could have every month or so, accruing the value of the vouchers for a gift card donation to the charity, or you making a cash donation of a portion of the voucher value to the charity.
It pitched well this could see people who support the local charity shopping with you so that funds are raised for the charity.
We know form years of data that around 20% of all vouchers handed out to shoppers are used by those shoppers within 28 days. This means there are other vouchers that expire unused. A nuanced campaign in-store connected with loved local charities and community groups could drive engagement, do good in the community and show the business as community connected in a fresh and loved way. That is the goal here.
Of course, the execution will be different in each location. Our job as a tech company is to provide opportunity. Our job as retailers ourselves is to share what we have seen work well, and what we have learned.
Your job as a local small business retailer is to make decisions that are right for you and your situation.
Using the discount vouchers generated by the software in this way, to support loved local community groups and charities, could be the reset you want, the engagement driver the business needs. The beauty of it is that it is low cost, self funding and truly community focussed.
We are grateful to the feedback from our customers and this has guided our own activity in this space of local community group connection.
Join us on a visit to Marby and Elm, a wonderfully unique stationery shop in London
6 best-value insights that will benefit any local small business retailer
Retailers in local small business shops can feel alone sometimes when working on their business. They can sometimes get lost in a cave of thoughts without seeing a way out.
We thought about this and considered the thousands of different retailers in our POS software user community, and we developed the Insights Dashboard in our POS software, to deliver easy access to local small business retail insights that any retailer could leverage, regardless of size, location, specialty area or setting.
We wanted to ensure that what we delivered would be useful regardless of level of business management literacy and financial management literacy. We wanted to deliver the insights without the retailer having to seek them out. We wanted to genuinely add value to what a local small business retailer could gain from using our POS software.
So, via the Insights Dashboard in our POS software, we provide insights in six broad areas – with the insights delivered visually.
Where Are We Today
- Date Range – Expand the sales period covered by changing the start & end dates.
- All Locations – Multi-store locations can use this option to include/exclude other locations from the sales figures.
- Show Gross Profit Values – This option will show / hide GP values in the Daily Sales Dashboard, which you can access from the Point of Sale screen by pressing [Ctrl] + [D] on your keyboard.
What’s Not Selling
- Date Range – Limits the list to stock that has not sold in the amount of time specified.
- Listing Bottom – Maximum number of items to list.
- Rank By – Determines the order that items appear on the list in.
- Departments – Select between showing stock from all departments or tick the desired departments from the list.
- Suppliers – Select between showing stock from all suppliers or tick the desired suppliers from the list.
- Exclude Recently Added Items – Exclude stock items that were added to your system inside the time period chosen in the drop down box.
What Am I Missing Out On
- Date Range – Limits the list to stock that has sold more recently than the amount of time specified.
- Listing Bottom – Maximum number of items to list.
- Departments – Select between showing stock from all departments or tick the desired departments from the list.
- Suppliers – Select between showing stock from all suppliers or tick the desired suppliers from the list.
- Exclude Recently Added Items – Exclude stock items that were added to your system inside the time period chosen in the drop down box.
What Sells With What
Is Theft An Issue
When Are We Busiest & Quietest
Join us on a visit to Hunca Munca’s, an awesome toy shop in Beacon, New York state
Aussie make POS software severed local Aussie retailers
Tower Systems adds ChatGPT AI integration to POS software.
We have integrated ChatGPT from OpenAI with our Retailer POS software.
In this first cut, using the optional integration, ChatGPT can generate for extended product descriptions and web descriptions. This is based on the product title that you enter. We have tested it with a range of products. It is a significant time saver.
AI is impacting business is many ways, faster now than a few months ago, and it will be faster in a few months than today. Every business will be impacted, whether they know it or not.
While publicly the stories have been about ChatGPT doing homework or passing exams or writing blog posts, there are plenty of smarter business-case uses, like what we have done here.
This ChatGPT integration is in our next update. Businesses will need an OpenAI account. Cost wise, there are multiple models, each with different capabilities and price points. Prices are per 1,000 tokens. You can think of tokens as pieces of words, where 1,000 tokens is about 750 words. This paragraph is 35 tokens.
You can configure a usage hard limit in your billing settings, after which they will stop serving your requests. You may also configure a soft limit to receive an email alert once you pass a certain usage threshold.
We stress – this integration is optional. For us, it is a starting point. We see plenty of opportunities for AI to save time for you and increase the value you leverage from using our software.
There is considerable debate about AI and its use. We don’t see our job as being a controller of access. We build tools and right now this is a tool more snugnesses want to play with. hence this integration.
Tower Systems launches weekly POS software user Q&A session for all
Tower Systems is grateful to be able to launch a weekly POS software user Q&A session fort all comers, all users of the software, from any business using the software.
This session is a natural progression from our regular live Zoom sessions for customers. It not schedules as weekly’s every week of the year, so customers have certainty that it’s on.
Each session will be open for at least 45 minutes every Thursday. One of more of our POS software specialists will be in the Zoom room to answer questions and share insights. The goal is for open two-way discussion. Having the right people from our team there will drive the value of the sessions. We will demonstrate local retail knowledge and the value of local support compared to offshore call centre support.
We are open to covering POS software training, answering support queries and exploring enhancements in our POS software.
By offering the sessions via Zoom with no cap on attendees we demonstrate, again, our openness and transparency and the ease of accessibility for all of our customers regardless of location, support coverage status and more.
By making this open to everyone, those who like to listen to the queries of others and the answers provided will be satisfied. We think this openness will help us explore topics way beyond what me might set if we were in control of the agenda ourselves.
The goal is an enhanced customer service experience, something unique among POS software companies.
We know the closer we are with our customers the better the experience for them and the better for us. This is why our leadership team will regularly be available for these sessions, as they have been for our other customer Zoom meetings.
These weekly customer meetings will differentiate our Aussie POS software company and offer our customers another free training opportunity that will help them get more from their investment in our technology.
People participating will not have to register or jump through hoops. Accessing the session will be easy, fast and secure.
Tower Systems serves several thousand local retail businesses today. This new weekly customer free training and Q&A meeting initiative is another way we are demonstrating our commitment to engaged and easily accessible customer service.
Loving POS software updates
In addition to the usual email outlining what is in a POS software update, often, different colleagues here at Tower Systems will create a video of what they like in an update. Here is one such video for an update we provided to our customers a few weeks back. We share this to show the engagement of folks here at Tower Systems in what we make and support:
Tips on common pitfalls retailers make when having websites developed for their businesses
Too many local small business retailers make common mistakes when having websites developed for their businesses. We see this often when called in to fix issues with a website created elsewhere. Our web dev team provides a thorough honest assessment of websites and lays out a pathway to a better solution for the customer.
It surprises us to see some awful websites, built on plenty of mistakes that stem from poor outlines of requirements.
For what it’s worth, here are the top 7 mistakes we have seen retailers make when setting up a website for their business.
- Not knowing the target customer. The target customer for a website connected to any shop should not be considered to be the person walking through the r=front door. rather, it should be the person you want to reach, the person who would never walk past your shop. Knowing who they are, where they are and what they could be looking for is key.
- Making the website a copy of the physical shop. If you copy what you sell in your shop online you are not likely to find new customers and the best website for a shop is one that finds new customers for the business. Nice is best. Niche is appealing and easily found through online searching. Stand for something – not not everything you currently sell.
- Thinking it is easy and once the site is live you are done. Creating and maintaining a website is hard work, relentless work. Think of a website and a hungry beast, and you have to feed it.
- Believing a web developer knows what is best for your business. Web developers are not retailers. They may have opinions about what looks good or works well, but do these opinions match the needs of your business. It is best to find a web development who genuine understand your type of business and what you want to achieve online.
- Failing to understand the total cost of ownership. Paying for a website to be developed is on thing. What is the cost of maintaining it. be sure to have this documented before you begin because once you are into it you are on the hook for future costs. Knowing this upfront is key.
- Different is good. Too many retailers are lazy, loading images and product descriptions from suppliers. Search engines see this duplication and mark sites down that copy others in terms of content. The more of your own content the absolute better for you and for your business. Sure, this is hard work, but it pays off.
- Your website is not a destination. Okay, it is a destination for online shoppers, hopefully. But, it is not your online end point. The website will have to evolve and, eventually, be replaced. Go into it knowing it will not be your final online presence, that it is, rather, a stepping stone on a pathway.
Take your time to figure out what you want, but not too long as what you launch will quickly change as change is critical in retail business websites.
Footnote: we know about this because we have created plenty of websites for our retail businesses and for hundreds of our retail POS software customers. The most useful ones have been those that failed. The successes are terrific. But it’s the failures that are educational.
Aussie made software for jewellers helps local independent jewellers compete with big chains
Local independent jewellers can compete with big groups and national retail businesses by offering good products backed by good service and supported by competitive offers.
The Jeweller POS software from Tower Systems helps them do this.
Our software for jewellers continues to evolve. Here are enhancements from 2023 already:
- Smart Pay integration offers free EFTPOS.
- Barcode lookup offers access to an international products database.
- Our new Big Commerce integration opens selling online through them, joining our integrations with Shopify, Woo and Magento.
- Image flow to e-commerce has been enhanced.
- Easy and auto background remover for images now integrated.
- Easy email marketing to customers based on purchases.
- 25 new self-serve training videos have been added to our library.
- A new dashboard offering visual insights into business performance, revealing easy win business decisions.
$185.00 a month (inc. GST) is the total cost. This includes up to 2 hours of our time installing the software. You can choose to access our self-serve training library, or purchase personal training time. It’s 100% up to you.
We don’t pay any marketing group a commission for endorsement.
We are grateful to serve hundreds of local independent jewellers today with our jeweller POS software, in Australia and New Zealand. This is a marketplace we have served for more than twenty years.
Using this software for jewellers, you have access to:
- Loyalty facilities through which you can genuinely differentiate your business, … shoppers respond to the levers you can pull.
- Sell online, easily. Our Shopify integration is seamless, official and easy to use and manage.
- Special orders: sell in advance of having physical stock to sell.
- Repair facilities through which you can track and manage repairs.
- Secondhand goods. Easy accurate record keeping.
- Colour / size / style: smart and efficient inventory tracking.
- Event marketing through which you can create contact lists of customers based on anniversary, birthday and other life event dates.
The rental can be cancelled at any time. There is no annual payment.
Jewellers love that they have control over learning the software, that there is no mandated requirement as to training they must undertake. That they are in control demonstrates a respect between their business and the Tower Systems business.
Indie retail advice: let’s not get sucked in by downcast sales forecasts by big retailers
Some big retailers are predicting flat or declining sales through 2023 and into 2024 in the US and some here in Australia. There are forecast reports of comp (comparable) store sales, we tend to call these same store sales, of 3% to 5%.
The challenge is that journalists and news editors hear this and attach the downward forecast to all retailers.
I know plenty of independent retailers in Australia who are forecasting growth over the same period. Okay, not massive growth, but growth nevertheless.
In my own local retail stores, I am planning for 5% growth and hoping for closer to 10%. But more important than the sales revenue growth number is growth in business GP percentage achieved. Growing that several points is more important than revenue growth.
If you grow business GP% by, say, 3% and overall revenue by 1% the bottom line benefit to the business would be considerably magnified compared to no change in GP% and 1% revenue growth.
Retailers can think of GP% growth being achieved by buying better, which, for sure, is true. Often, there are opportunities for a small increase when pricing items to build in better margin.
The other opportunity here is stock turn. Working inventory to turn faster is a terrific bottom line benefit.
There are many growth opportunities in indie retail channels, many opportunities to achieve good growth in revenue and in gross profit percentage performance.
How do we achieve that?
Look at your current sales data, look for green shoots, indicators of opportunity for you. In a retail newsagency these are typically in cards, magazines and stationery. Sales in these departments can indicate opportunities outside of them, maybe in new areas for the business, better margin areas for the business.
Every retail business has green shoot indicator categories.
I know of many retails where this approach of data lead range review and gross profile percentage growth is successful.
Covid.
One of the consequences of Covid was that many shoppers tried local retail for the first time in years. We showed that we offered diversity in products and personal service. We can continue to leverage these differences. But we have to show rather than tell.
Big retail looks like big retail. Their displays tend to be blah and their differentiator tends to be price.
In local retail, displays that are more fun, appealing and enticing can work well. back this with shop floor knowledge and genuine personal service and price is a secondary factor. people want to enjoy shopping. They want to walk out of the shop feeling good. That feeling is currency, it pushes pure price to a secondary consideration as value is felt in other ways.
The economy.
Yes, there is pressure in the economy because of rising interest rates. There is still plenty of money around for what people want. Want is a big driver for spending. It’s the emotional purchase where you have good opportunity. Especially as a skilled local retailer who is able to feed into the want.
You.
The reality is that there will be more tough economic news and negative reports about retail. You can choose to watch that and worry, or you can create the retail experience that is an oasis of happiness, a place locals enjoy and are happy to spend. Every day, choices you make in your business determine this.
If you do what you’ve done every day for years, your results will be what you are used to. I think indie retailers can do much better than that.
Our POS software helps local indie retailers save time and money
Our POS software helps local retailers help those they care about
POS software integrated quote and invoice management software helps retailers win more business
The Aussie newsagency has changed, it’s not what you might think it is
The Aussie newsagency today in 2023 is a very different retail business than what you may have found in 2019 or earlier. The Aussie newsagency today often sells unique gifts, collectibles, sensory items and more. Some don’t sell lotteries. Some even don’t have papers or magazines.
Mount Lawley News in Western Australia is a small shop located a ten minute or so drive from Perth CBD. We mention that to reflect that this shop is surrounded by competition.
What was a traditional newsagency has been transformed by new owners Matt and the team over the last year. This is a good example of what I’d love journalists and other who talk or write about Australian newsagencies to think of.
What an awesome looking business.
A year ago this shop looked very different. Today, it is attracting new shoppers. New shoppers are the lifeblood of retail. Better still, the change in mix of products drives a change in the GP% of the business. These are factors that play into the strength and value of a newsagency, or any retail business for that matter.
We see too many stories about newsagencies closing. Sometimes, photos accompanying those stories do not reflect the best practice retail we are seeing from plenty of newsagents, like Mount Lawley News.
Tower Systems is proud to serve more Aussie newsagency shops than all other Aussie newsagency software companies combined.
How our Aussie made and supported POS software helps charity shops, op. shops and community enterprises better help those they serve
Tower Systems has been serving local charity shops, op. shops and community enterprises for years with POS software that serves a variety of retail needs in this broad charity shop space. the latest release of our software serves this space well.
We know from experience that charity and op. shops are unique and loved businesses, providing valuable service to the local community and to those supported by the charity. We are grateful to serve these community enterprises with our POS software:
- Easy shopper loyalty. While the software offers a loyalty points system, we have found the cash-off approach in our loyalty tools works better in local retail. People understand money. A receipt showing an amount they can save on their next purchase gets, usually, at least 20% of people spending more that visit.
- Manage what you sell your way. You can sell by barcode, products code, department, category within department, price point. You can sell, measure and report at the level point appropriate to your needs.
- Easy to learn by volunteers. We have found that in community enterprises easy to learn / easy to use really does matter. Volunteer turnover makes this essential. We can record training specific to your needs and make these videos available for future volunteers.
- Secure for your peace of mind. You can lock down parts of the software to secure them for management access only.
- Check and balances. This software guides processes. It also provides hidden tracking so you can investigate should the need arise.
- Club / group marketing and support. Leverage clubs and community groups with offers and pricing just for them.
Our Australian made and supported charity / op. shop POS software does much more than what’s on this list. See it for yourself, live and obligation free, to see if it could serve you and your business. We’d be glad to show it to all involved in the operation.
While we serve many charity / op. shop retail stores in many different situations, we know this every shop is unique, with its own requirements. Our goal is to offer charity shop software that is as useful as possible, while being affordable for these tight budget businesses.
Here are answers to some of the questions we have been asked about our Charity / Op. Shop Software over the years.
When you are ready, we’d love to show you our Charity / Op. Shop Software and through that show you answers to other questions you have.
Does the software support community group member pricing? Yes.
We work on behalf of several local charities. Can we track purchases by their members as a fund raising tool? Yes.
We have a lot of volunteers, is the software easily learnt? Yes.
We report to a board, are there good checks and balances? Yes.
Do we have to barcode everything we sell? No.
So when we don’t sell by barcode how do we track what we sell? You decide the level of reporting you want and that determines the best sales tracking approach.
Can we compare the performance of different categories of what we sell? Yes.
Can we report on sales by product type so we can understand the categories that sell? Yes.
Does the software produce WAS / NOW price labels so we can show what something would cost in a regular store?Yes.
Our manager is off-site. Can they access the software from there? Yes.
Does the software support a loyalty program? Yes, there are several loyalty options that work in different situations from infrequent shopper visits to regular shopper visits.
Can we set a quantity purchase price for items? Yes.
Can we bundle items together, like into a hamper, and easily sell that? Yes.
Can the software handle tracking sales to group members to calculate a rebate for the group?Yes.
Can I include product care instructions on the receipt? Yes.
Does the software track where I have stored a box for an item? Yes.
Does the software handle LayBys? Yes.
Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.
Can I email receipts? Yes.
Can I track where my customers come from? Yes.
Do I have to pay for software on additional computers in my business? No.
Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.
Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.
Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.
Does it integrate with Xero? Yes.
Find out more at www.towersystems.com.au/charity.
Aussie made jeweller software that jewellers love
Here are some other benefits of the Tower Systems jeweller software:
- Jeweller stock management, including stone details.
- Club pricing: Helps you attract community group members.
- BOGO: Increase sales with buy this and get that bundling.
- Warranty: Track details and leverage this for customer service.
- Sell anywhere: Using our Retailer RoamTM sell anywhere app.
- Seasonal reordering: Reorder inventory based on seasonal sales.
Using this software for jewellers, you have access to:
- Loyalty facilities through which you can genuinely differentiate your business, like seriously … shoppers respond to the levers you can pull, and your business benefits.
- Sell online, easily. Our Shopify integration is seamless, official and easy to use and manage.You can pass images and data to the website. Sales come back into the Tower software.
- Special orders: tools that enable you to sell in advance of having physical stock to sell.
- Repair facilities through which you can track and manage in-house and offsite repairs.
- Colour / size / style: smart and efficient inventory tracking.
- Event marketing through which you can create contact lists of customers based on anniversary, birthday and other life event dates.
No extra cost for extra licences. No locked in contract. No locked in EFTPOS fees.
This software is made for local jewellers.
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