The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

ArchiveJanuary 2019

Jeweller POS software update targets independent jeweller growth opportunities

January 31, 2019
2 Min read
J

Tower Systems develops, sells and supports POS software for jewellers. This is a differentiation for us. We are a software company first. Not a consulting business, not seeking to sell consulting services, not selling software that we have sourced from another software company.

We make what we sell.

We support what we make.

Our customers help us make better software through their suggestions. We love and appreciate this as it results in better POS software for jewellers.

There was a time when jewellers wanted to pay consultants to advise them on business management and strategy. We have seen interest in paying consultants decline. Jewellers are smart, they want access to accurate business data so they can set strategy for themselves. This helps them differentiate their businesses, spot opportunities, be local in a way that is engaging, smart and commercially valuable.

Tower Systems is a tools builder. We create the tools and train jewellers and their staff in the use of the tools. This cuts the cost of the consultant from the business, which can be thousands of dollars a year. And, every year, our Jeweller POS software gets better and better, thanks to guidance from our hundreds of customers.

The latest u0date to our jeweller software delivers wonderful enhancements targeting their businesses, delivering efficiency gains as well as completely new functionality and flexibility. The scope of change in recent updates is considerable, reflecting a chunky investment by Tower Systems in its software for jewellers.

Ad retail has changed, so has business for jewellers. Evolving software plays an important role in helping jewellers deal with the changes they see in their businesses and around their businesses. Sitting at the heart of much of the business, the Tower software today is, appropriately, very different to what it was even two years ago. This helps jewellers improve their business operations and unlocks a better return for them.

2019 will be a big year for the Tower Systems Jeweller POS software. We have further major updates in development, which will add more value to the tech investment of our jeweller customers. We are grateful for their support that enables us to do this.

Read onRead later

How to find Australian developed POS software for small business retailers

January 30, 2019
2 Min read
H

Not all POS software sold in Australia is made is Australia. Plenty are not supported in Australia.

While we are biased on this, Australian designed and supported POS software is best for Australian business needs.

But how can you tell if your software is from Australia? Easy, call the company, call their local office and ask. Better still, if possible, visit their local office and see for yourself.

Small business retailers more than most in business understand the importance of shopping local – for local communities, local employment and local funding of infrastructure.

If this is you, if you pitch shop local in your business, shop local for your own POS software. That positions you better to influence the software and to benefit from the local Aussie connection.

Do your homework. Look at the terminology used in the software, the design aesthetic, the accessibility of support, the tuning of training to your business, the opportunity for face to face in-store training. Do all this research and we think you will soon see the value of shopping local for POS software for your small or independent retail business.

Here Are reasons why Australian designed and supported POS software is better for Australian retail businesses.

  1. Local business knowledge is vital.
  2. Accessible support is essential.
  3. Specialty retail channels are different elsewhere.
  4. It is made for you and not a global market.
  5. You are close to the company and therefore more able to influence product direction.
  6. It is more likely to work with your suppliers.
  7. It is good for the country, good for your local community.

In looking for software, we suggest you start with your needs. Be clear and concise. Know what is not negotiable for you and stick to that.

We suggest you don’t get suckered into a free trial as that is how some companies get you, thinking you will become invested and not want to switch. Do your research and make a better decision to start with, a researched decision based on your needs.

Australian POS software has an excellent reputation. You can rely on having terrific options available to you.

Read onRead later

New POS software advice sheets help small business retailers

January 29, 2019
1 Min read
N

Our help desk team have been busy these past fe weeks writing, editing, peer-reviewing and publishing new advice sheets for retailers using our POS software. Here are some of the new articles already published following thorough peer review…

  1. Processing a Sale using Zip Pay/Zip Money
  2. Processing Sales and Refunds Using Oxipay
  3. Troubleshooting Report Mapping
  4. Setting Up Report Mapping
  5. Woo Commerce Integration Information
  6. Shopify Integration Information
  7. Magento Integration Information
  8. Magento 2 Link Installation / Configuration
  9. Zip Pay/Zip Money setup guide
  10. Sales by Time
  11. Daily GST Cash Accounting report
  12. Weekly GST Cash Accounting report
  13. Monthly GST Cash Accounting report
  14. Supplier Sales Analysis Report
  15. Supplier Stock Listing
  16. General Stock Listing
  17. Valuations

These advice sheets reinforce our personal in-store training, our over the phone one on one training and our group training workshops.

By providing multiple, fresh, POS software use touchpoint we make learning easy for existing and new customers, especially retailers who buy businesses with our software installed.

Read onRead later

POS software user free online training

January 26, 2019
1 Min read
P

We are kicking off our free online (live) training workshops on January 31 at 2pm with: Clearing stock and resetting for the new year. Find your dead stock and old seasonal stock, we will show you how to clear space for the new year and new products. Click Here to sign up.

Read onRead later

Easing into the Australia Day long weekend

January 25, 2019
1 Min read
E

It’s been a fun day today as retailers eased into the Australia Day long weekend. Help desk call traffic has been low, giving us an opportunity to prepare more training assets and het some other housekeeping done. Oh, and to eat cake, since we will not be in Sunday, Chocolate Cake Day – we could not let this day pass without chocolate cake in the office.

Read onRead later

POS software update expands buy now pay later for small business retailers

January 25, 2019
2 Min read
P

The latest update to our POS software for jewellers, garden centres, bike shops newsagents, firearms retailers, toy shops, produce stores, fishing stores, outdoors businesses and rural supply businesses has delivered an expansion of shopper payment options.

The Tower Systems POS software is integrated with more buy now pay later services, enabling our small business retail partners to directly link from their POS software to these services for easy over the counter purchase, fast payment and no hassles with storing the items.

This latest update, the first for 2019, has been developed to meet the standards of our latest buy now pay later finance provider. It further showcases the integration strength of our POS software and the wonderful team of POS software developers who work for our company – evolving wonderful software through partnerships with strong and respected service providers.

Like our Xero accounting software integration, Tower Systems has ensured that this latest integration is seamless, accessible from within the software and completed to best practice standards.

With the buy now pay later options we support, our POS software customers can sell without risk as the finance companies manage that, they take this on as their responsibility. It has completely changed how LayBy operates, especially in the indie retail space in which we are so well established.

Transactions at the counter are easy and fast. Retail shoppers using any of the services with which we integrate can purchase, ‘pay’ and leave in a short time. The retailer can be confident of being paid. The shopper understands the terms. The finance company manages risk. It really is a win win win.

In delivering this latest update, Tower Systems has undertaken lab testing, field testing, a beta release and then commercial release. Our customers love the structured process updates are put through. They also love that they can choose when an update is installed for them. They like that there are no surprises. We could force updates on them. They prefer we not do that.

Buy now pay later is big in many retail channels. Tower Systems is proud to have launched this in each of its marketplaces for over the counter over a year ago. Now, with more financiers on board, the options for retailers and consumers are considerable.

Read onRead later

Aussie designed and supported POS software for local gift shops

January 24, 2019
3 Min read
A

Gift retail has changed.  What people buy, why they buy, how they buy and when they buy … has all changed.

It is hard to know what we gift retailers don’t know.

Independent, locally owned, gift shops help people express themselves. The challenge is to be there, at the right time and with the right gifts to leverage the what,why, howand when.

We own and operate three retail shops in the gift space. They are live test sites for us. We play in the intersection of technology, in-store retail and online retail … for us and for our POS software customers.

We share with our gift shop POS software customers what we learn, in addition to enhancing the software. We also actively embrace ideas from our 3,000+ small business retail customers.

This month, some of our team were in Atlanta for the AmericasMart – a large and truly unique gift trade show experience. We are there as part of our supplier engagement commitment, to spot trends and to learn from US gift and homewares retailers.

Through our software, through our own retail experiences and through retail study tours overseas, we are committed to helping our customers…

  1. Make their businesses more valuable today and when they sell.
  2. Enjoy working and working on their businesses more.

More than POS software, we offer help designed for your type of business.

We do all the regular POS stuff you’d expect, and we serve gift and homewares specialist opportunities, like…

  1. Green shoots. Our reporting and business intelligence tools help you see opportunities you can nurture for more success.
  2. Remote management. We offer tools through which you can run the business away from the business.
  3. Collectors. We help you manage people who collect.
  4. Stock Notes. Show product care info on receipts, based on product.
  5. Market to Your Customers. Keep in touch with customers based on their purchase history, interests, club membership, birthday, & more.
  6. Customer Loyalty for 2019. From points to vouchers – we offer loyalty flexibility designed to help you bring shoppers back sooner.
  7. Receipt Coupons. Offer further discounts when certain products are sold or advertise services when purchasing in specific departments
  8. Automated Reordering. Reorder on min/max levels or seasonal.
  9. Stock Images. Images loaded against products can appear at point of sale to assist in the process, and can flow through to your website.
  10. Special orders.Track special orders and print a label with the customers details and sms them when it comes in
  11. Staff Tracking. Track all suspicious transactions, cancelled sales, discounted sales, deleted sales, quantity changes and more.
  12. Gift Cards & VIP Cards. Our scanable cards enhance professionalism.
  13. Website Integration. We connect with Shopify, Magento & Woo.
  14. Accounting Integration. We integrate with Xero, MYOB & Reckon.

Our training is one-on-one, in your business. Our help desk support is personal, based out of Melbourne, and personal too – because we know personal service matters in small business retail.

Read onRead later

Aussie designed and supported POS software for local gift shops

January 23, 2019
3 Min read
A

Gift retail has changed.  What people buy, why they buy, how they buy and when they buy … has all changed.

It is hard to know what we gift retailers don’t know.

Independent, locally owned, gift shops help people express themselves. The challenge is to be there, at the right time and with the right gifts to leverage the what, why, how and when.

We own and operate three retail shops in the gift space. They are live test sites for us. We play in the intersection of technology, in-store retail and online retail … for us and for our POS software customers.

We share with our gift shop POS software customers what we learn, in addition to enhancing the software. We also actively embrace ideas from our 3,000+ small business retail customers.

This month, some of our team were in Atlanta for the AmericasMart – a large and truly unique gift trade show experience. We are there as part of our supplier engagement commitment, to spot trends and to learn from US gift and homewares retailers.

Through our software, through our own retail experiences and through retail study tours overseas, we are committed to helping our customers…

  1. Make their businesses more valuable today and when they sell.
  2. Enjoy working and working on their businesses more.

More than POS software, we offer help designed for your type of business.

We do all the regular POS stuff you’d expect, and we serve gift and homewares specialist opportunities, like…

  1. Green shoots. Our reporting and business intelligence tools help you see opportunities you can nurture for more success.
  2. Remote management. We offer tools through which you can run the business away from the business.
  3. Collectors. We help you manage people who collect.
  1. Stock Notes.Showproduct care info on receipts, based on product.
  2. Market to Your Customers.Keep in touch with customers based on their purchase history, interests, club membership, birthday, & more.
  3. Customer Loyalty for 2019.From points to vouchers – we offer loyalty flexibility designed to help you bring shoppers back sooner.
  4. Receipt Coupons.Offer further discounts when certain products are sold or advertise services when purchasing in specific departments
  5. Automated Reordering.reorder on min/max levels or seasonal.
  6. Stock Images.images loaded against products can appear at point of sale to assist in the process, and can flow through to your website.
  • Special orders.Track special orders and print a label with the customers details and sms them when it comes in
  1. Staff Tracking. Track all suspicious transactions, cancelled sales, discounted sales, deleted sales, quantity changes and more.
  2. Gift Cards & VIP Cards. Our scanable cards enhance professionalism.
  3. Website Integration. We connect with Shopify, Magento & Woo.
  • Accounting Integration.We integrate with Xero, MYOB & Reckon.

Our training is one-on-one, in your business. Our help desk support is personal, based out of Melbourne, and personal too – because we know personal service matters in small business retail.

Read onRead later

How to find Australian developed POS software for small business retailers

January 22, 2019
2 Min read
H

Not all POS software sold in Australia is made is Australia. Plenty are not supported in Australia.

While we are biased on this, Australian designed and supported POS software is best for Australian business needs.

But how can you tell if your software is from Australia? Easy, call the company, call their local office and ask. Better still, if possible, visit their local office and see for yourself.

Small business retailers more than most in business understand the importance of shopping local – for local communities, local employment and local funding of infrastructure.

If this is you, if you pitch shop local in your business, shop local for your own POS software. That positions you better to influence the software and to benefit from the local Aussie connection.

Do your homework. Look at the terminology used in the software, the design aesthetic, the accessibility of support, the tuning of training to your business, the opportunity for face to face in-store training. Do all this research and we think you will soon see the value of shopping local for POS software for your small or independent retail business.

Here Are reasons why Australian designed and supported POS software is better for Australian retail businesses.

  1. Local business knowledge is vital.
  2. Accessible support is essential.
  3. Specialty retail channels are different elsewhere.
  4. It is made for you and not a global market.
  5. You are close to the company and therefore more able to influence product direction.
  6. It is more likely to work with your suppliers.
  7. It is good for the country, good for your local community.

In looking for software, we suggest you start with your needs. Be clear and concise. Know what is not negotiable for you and stick to that.

We suggest you don’t get suckered into a free trial as that is how some companies get you, thinking you will become invested and not want to switch. Do your research and make a better decision to start with, a researched decision based on your needs.

Australian POS software has an excellent reputation. You can rely on having terrific options available to you.

Read onRead later

We help POS Solutions software customers switch to Tower Systems

January 21, 2019
3 Min read
W

Tower Systems continues to help small business retailers switch from the POS Solutions software to Tower Systems. We do this by request, through a structured approach, based on already helping hundreds of POS Solutions users to make the switch over the years.

We facilitate the switch from POS Solutions for those who want to make the change to the Tower Systems POS software through:

  1. Personal unlimited training as you learn and long after this.
  2. Data conversion.
  3. On site personal installation of the software.
  4. An audit of your hardware to make sure it is of current standard rather than out of date.
  5. Easy access to wonderful plain English documentation that answers queries and helps people make progress through learning.
  6. Help with system setup to leverage the differences in the Tower POS software to help you make the most of this software in comparison to what you are used to.
  7. Easy access to our business integration experts who can help you get the most out of your POS software from a  retail experience perspective.
  8. Access to tested, proven and structures POS software dates.

In offering these services and support access points we are not saying POS Solutions offers defective software or support. It is not for us to say. It is for retailers to determine for themselves based on their experience.

What we can say is that the road of switching from POS Solutions to Tower Systems has been trodden by hundreds of business owners. Some are on that path today. We are here to help, to guide those making the switch, to help them be happy to be with us and to ensure they get value for their investment with our company, fort which we are most grateful.

There is no doubt there is strength in numbers. In a newsagency software sense, strength is represented through:

  1. Our customer base ensures we are here and will be here when you need support.
  2. Up to date.Our customers vote on changes they want to the software. Enhancements are regular. Software value improves over time.
  3. Business help.Beyond the software, we help uncover and reduce theft, as well as advice and support streamlining processes.
  4. We own and operate newsagency businesses ourselves. We walk in your shoes every day and this makes a real difference.
  5. We meet all industry and supplier standards in retail and home delivery.
  6. Personal support.Beyond the software, we will help you in any way we can, to the best of our ability.

Call to find out more: Please call our sales team at 1300 662 957 or email them at sales@towersystems.com.au.

Read onRead later

How our POS software for adult shops helps create better businesses

January 21, 2019
2 Min read
H

Our Adult Shop POS software has been designed and developed here in Australia for Australian adult shops. It serves local needs, works with local suppliers and is more finely tuned to your business needs.

Here are 10 ways this POS software can help you:

  1. Cut employee theft.This software makes it harder for people to steal and easier for you to track.
  2. Cut customer theft.This software identifies what is being stolen. This helps you claw back GST paid and it helps you manage theft better.
  3. Manage from outside the business.This software has tools to let you easily track and manage the business if you don’t work in the business.
  4. Easier regulation compliance.The age-check facilities in this software reduce the chance of mistake and give you proof you are managing the business to legal obligations.
  5. Less dead stock.The software helps you buy what sells. It shows you instantly what is not selling. This reduces mistakes in stock purchasing.
  6. Compete with online.This software has facilities you can easily use to show why shopping with you is more valuable and enjoyable than shopping online.
  7. Bring customers back. With no extra work, make a pitch customers see when they get home. We can bring as many as 25% of shoppers back in.
  8. Cut bookkeeping and accounting fees.From GST reporting to having an up to date P&L, we can save time and money by linking to software like Xero.
  9. Connect your online with your shop.Our Web Store facility handles this.
  10. The Tower AdvantageTM. Training long after you first install for no extra cost.

We are adult shop software specialists.

Adult shops are retail businesses with uniquer needs. We are grateful for the opportunity to serve these needs, to help create more successful and enjoyable businesses,. This is good for the owners of the businesses as well as the employees. The more we can do to help local retailers stay strong the better in our view.

We discovered that our unique POS software served this niche when a retailer in the channel approached us and told us we were a good match.

Read onRead later

POS software helps garden centres to handle freight cost requirements

January 18, 2019
3 Min read
P

Tower Systems, in its POS software for garden centres, produce stores and farm stores, offers a terrific solution for handling complex freight requirements that are unique to these types of businesses.

Regular handling of freight costs does not work. So, the Tower Systems experts set about working with retailers in these channels, to understand their needs, and we developed a solution just for them. This was previewed, tested in the field and subsequently released – to appreciation of our customers in garden centres, produce stores and farm stores.

This is a big deal in that it demonstrates how our process of listening to and being guided by our customers works. It is a structured and consumer engaging process that puts their needs ahead of all others. Also, we ensure we listen to the community voice rather than the voice of one. This way we deliver a solution the community loves … and that matters to us.

Produce businesses come in many shapes and sizes. We hear them referred to as stockfeed businesses, farm supplies businesses, rural stores as well as produce businesses.

There are common needs in these businesses for software beyond what is usual in retail management software. This is what we do – create software for very specific retail business niches, like yours. We do the regular POS stuff you’d expect, and we serve produce requirements, like…

  1. Invoicing and account management – in our specialty software you can manage accounts in a way that is highly tailored to your business. You can produce picking slips, manage accounts, feed data to Xero and MYOB, accounting for freight and more.
  2. Pre-orders – We make it easy for you to pre-sell a delivery so that when the stock arrives you can manage distribution and billing efficiently.
  3. Bagging up feed – Using our software we manage you bagging up a bulk feed delivery into smaller, saleable lots, while keeping accurate stock on hand data.
  4. Making your own feed mix. We help you track managing bulk quantity ingredients and mixing these into saleable packs of your own brand of seed mix. What an awesome point of difference for your business!
  5. Special orders. You can bring product in for a specific customer or customers and have them notified automatically by email or text when the goods are in and ready. The software can even print a label with their details on it, to personalise the package.
  6. Pricing profiles.You can set pricing rules based on types of customers you serve in your business.
  7. Seasonal reordering.You can easily reorder inventory based on seasonal sales data managed by the software.
Read onRead later

POS software for music instrument shops

January 17, 2019
2 Min read
P

Tower Systems is thrilled to offer POS software that serves the needs of music instrument shops. An experienced music instrument retailer and repairer discovered our software and let us know that we have facilities in the software ideal for their business.

The facilities in our POS software that can be useful in music instrument sales and repair include:

  1. Repairs management – including in-house and out of business repairs.
  2. Serial number tracking. Some instruments come with a unique serial number. This can be tracked to the customer.
  3. Product care support. This is a big help as some musical instruments require special care and that this can be automatically served is a bonus.
  4. Handling customer special orders. This is a real treat as many instruments are sold as a special, one-off even, order for a customer. Being able to record and track this will help.
  5. Managing bundle sales: instrument, case, warranty coverage.
  6. Tracking product purchase anniversaries. This can help with marketing back to customers to guide them and encourage them for future purchases, or for warranty or care support.
  7. Flexible management of the application of freight costs to product sale prices.
  8. Webstore data flow for easy online selling.
  9. Payment options for instruments including buy now pay later.

These facilities are in addition to the awesome facilities you expect to see in good POS software for small business retailers.

The software can run in a single store as well as multiple stores. This sees it working well for local small businesses as well as bigger businesses with multiple outlets.

Tower System is grateful for the opportunity to help local and independent music instrument and repairs businesses to better serve in their local communities and online.

It is said that music is life. Helping local music shops helps local communities in our eyes and that is a wonderful use of our software. We are grateful to have been found to have something of usefulness for local music and instrument retail businesses.

We love it when our software is food to be useful in another marketplace, one in which we have not been specifically targeting in the past. But here we are: music instrument shop software!

Read onRead later

Church bookshop and church business / church store POS software

January 16, 2019
3 Min read
C

Church stores and Christian bookshops have unique needs when it comes to POS software and webstore connected POS software.

Tower Systems is grateful to serve a variety of Church owned shops across Australia and across faiths with our POS software. We have been doing this for years, learning more with each new customer we bring on. And, yes, church owned bookshops, stores and businesses are customers. Their needs are the same and the help we can offer is the same.

Along the way, we have fine-tuned our software to serve these businesses, to help them with their mission. This has resulted in better software from us, from which all of our customers benefit through POS software updates.

We serve the Christian bookshop / church store marketplace with terrific POS software, offering POS software, inventory management, webstore connection, subscription management and other solutions for these church community businesses.

Our handling of the GST and other factors have helped us deliver a solution of value and appreciation to the committees that run these businesses.

The needs of church owned businesses are unique and require thoughtful attention. This goes beyond the software itself and into the implementation in the businesses. We have a gentle and inclusive approach that ensures that all stakeholders within the church organisation are served.

Our accounting software integration, especially to Xero, makes our POS software solution for church stores appealing as it reduces the bookkeeping overhead and serves into the need for transparency when it comes to church funds. These are important factors.

Within our business we have team members with valuable expertise in serving the needs of church owned businesses. This expertise is leveraged to offer our church business customers complete insights into business operation options using our software.

We have been grateful for opportunities to speak at church business conferences and other events, to outline what our software does and to share how the software can be used to further the mission of church owned businesses.

Church and christian bookshops and related businesses are another niche served by Tower Systems. This is what we do, we tailor our POS software to serve the unique needs of specialist retailers so that they, in turn, can serve their specialist mission.

In terms of acquisition, we are used to presenting to committees and being patent while volunteers go through a selection process. Our sales team members answer all questions and demonstrate the software as often as needed so that everyone responsible is comfortable they have the information necessary to make the right decision.

Read onRead later

2019 New Year resolutions for small business POS software users

January 15, 2019
3 Min read
2

2019 is two weeks in and already there is plenty happening in retail, especially small business retail.

As a service to POS software customers in our user community, Tower Systems offers a selection of small business retail new year resolutions from which retailers can choose business goals for the year.

Naturally, these resolutions are POS software related, as encouragement to our customers to get more from their investment. We don’t expect people to select any more the  one or two from this list. However, do something, have a goal that is POS software related, your business will benefit, you will benefit, for sure.

TWENTY-FIVE 2019 POS SOFTWARE RELATED SMALL BUSINESS RETAIL NEW YEAR RESOLUTIONS.

  1. Maintain better quality business data.
  2. Order based on actual sales data rather than gut feel.
  3. Spend more time away from the shop by managing remotely.
  4. Eliminate manual processes.
  5. Take action on employee theft.
  6. take action on customer theft.
  7. Reduce dead stock.
  8. Eliminate more paperwork.
  9. Engage in more data based business planning.
  10. Declutter my business data.
  11. Declutter the shop based on the business data.
  12. Delegate more.
  13. Set KPI goals, measure, track and engage.
  14. Learn more about the software.
  15. Learn something new from the software every week.
  16. Start believing the business performance data.
  17. Only sell products with a barcode.
  18. Establish new rules designed to protect data integrity.
  19. Deal more with suppliers that make doing business easier and less with suppliers that don’t.
  20. Leverage more control over the business.
  21. Manage staff performance more.
  22. Engage in more free training from Tower Systems.
  23. Ask Tower to tell me what they see about my business in my business data.
  24. Get more from the software.
  25. Treat data as an asset and not as a chore.

We hope that this list inspires, encourages, motivates and nurtures better business outcomes from the use of our POS software in your business.

More than an average software company, Tower Systems cares, deeply, about how our POS software is used and the outcomes it can achieve for your business. Our goal is to every day help our customers to achieve real benefits from the POS software.

Software is like any business tool. What you get out of it is determined by what you invest in the tool and how you use it. No, not a money investment, but a management investment. Respect, trust and use the tool and it will deliver for you. Treat it as a glorified cash register and that is what it will be for you.

Read onRead later

Bike shop POS software helps bike retailers compete

January 14, 2019
3 Min read
B

Tower Systems serves hundreds of specialty bike retailers with awesome bike shop specific POS software.

With each update, our bike shop POS software gets better and better as each update contains enhancements suggested by our customers. We are grateful to them for their support, encouragement and business. Indeed, it is our customers who make our bike shop software better, year on year.

Specialist indie bike businesses need specialist software to serve these and other types of specialist needs.

Specialisation is what sets youapart.  It is what sets usapart too.

From managing seasonal sales to respecting product care instructions to offering easy sell packs with multiple items, our specialty bike shop software can help you serve in valuable and appreciated ways.

We can help maximise sales with smart shopper engagement. This is where you easily leverage customer data to reach out with personal reminders, which can bring customers who shopped with you once back again and again.

Imagine easily reaching out to those who purchased a specific brand or type of bike and inviting them to come see or purchase a product they are sure to like.

Our front-end loyaltyoffer helps you leverage one-off and infrequent shoppers, to maximise their shopping visit. We have retailers reporting 10% and more revenue boosts from this loyalty tool big retailers cannot copy.

These are some examples of how Tower Systems leverages its bike shop specific software for you – with training and assistance specific to your type of business, to ensure that you maximise the benefits for your business.

Another way to use the software is with Oxipay, a buy now pay later service that settles immediately to you. It is integrated as a method of payment.

Our Bike Shop Software also offers:

  1. Catalogue management – making catalogue sales easy.
  2. Easy link to online sales platforms for bikes.
  3. Easy loading of electronic invoices from your suppliers.
  4. Linking to a website for online sales.
  5. Easily handling BOGO (buy 1 get 1 free) or other up-sell offers.
  6. Linking to Xero to cut bookkeeping and external accounting costs.
  7. Rewarding loyal shoppers with points, cash off next purchase or a mixture.
  8. Easy to use LayBy.

See the software live.For a free demo: Email: sales@towersystems.com.au. Check us out online: www.towersystems.com.au

This software is affordable. You can purchase the software outright, lease it or rent it. You can use it in your business loaded on local computersor in the cloud.

Supported by humans, in Australia. Our help desk is in Hawthorn, Victoria. No robots here. You can call, email, post a Facebook message Tweet or text us.

Training is personal.We come to your business and train you. The training is tailored to your needs. Plus, you have access to extra free one on one training.

Read onRead later

Why gift shop owners and managers love our POS software for gift shops

January 11, 2019
4 Min read
W

Tower Systems has been developing, selling and supporting POS software for gift shops for years. There are many hundreds of retailers using this retail channel specific POS software.

Using our specialist POS software, gift retailers can be confident that we offer software that is fit for purpose, software that is deal for the need and packed with facilities beneficial to the unique needs of gift shops, especially gift shops serving local needs, local communities.

Here are some notes from a Q&A we did with gift retailers on our software.

What facilities do gift shop owners and staff  like are in your software?

  1. Easy to use yet structured and professional Lay-By.
  2. Customer special orders with TXT message when stock arrives.
  3. Professional gift cards with your logo and proper management of balance.
  4. Easy to produce gift vouchers.
  5. Gift receipts that can be wrapped with a gift (no pricing).
  6. Intelligent receipts with product care information.
  7. Easy handling of hampers and bundled offers.
  8. Supplier performance comparison.
  9. Employee performance management and rewards.
  10. Importing electronic invoices from gift shop suppliers. We work with for you.
  11. Linking to your website to manage a common stock file.
  12. Loyalty options including traditional points as well as front end loyalty to drive infrequent shopper engagement.
  13. Inventory management to guide you to a more efficient inventory level.
  14. Theft reduction tools to reduce the opportunity of employee theft.
  15. It’s easy to use.
  16. It’s regularly updated based on user suggestions.

What do you think makes your gift shop software different to others?

We develop the software ourselves here in Australia in close consultation with gift shop owners and employees – as well as with gift shop suppliers. This is truly specialist software created for your type of business.

What makes Tower Systems different as a supplier of gift shop software?

Our service is personal, professional and accessible. You have access to the entire Tower Systems team to not only learn how to use our software but also to how to make more money in your business by using the software.

How do you handle nervous computer users?

Gently, with respect.

What training is provided with the system?

When it is installed the training is one on one in your shop. Following the installation you can access more than 130 training videos and 626 plain English step-by-step articles in our online knowledge base.

Why would I use this and not a cash register?

Using the Tower Systems Gift Shop software would help you:

  1. Guide shoppers to spend more in a visit.
  2. Attract shoppers to return to the business more often.
  3. Reduce dead stock.
  4. Reduce theft.
  5. Streamline selling.
  6. Reduce mistakes in sales processing by eliminating double handling.
  7. Better manage employee time.
  8. Better manage supplier relationships through buying based on facts and not emotion.
  9. More effectively plan for the future of the business thanks to access to accurate data.
  10. See things in your business that you may miss today.
  11. Offer a professional experience with personalised attractive receipts, personalised attractive gift certificates, structured Lay-By and a data driven approach to ordering.
  12. We bring structure and ease to the end of shift balancing process.
  13. You can easily manage catalogue and promotional pricing as well as bundled deals and through this drive sales.
  14. There are 100+ reports on which you can rely to assess the business. However, the reality is you will fall in love with two or three reports and rely on these.

Is it possible to transfer an existing database?

Yes, our technical experts are very good at this. We have converted data from Retail Express, Lightspeed, Retail Edge and MYOB for gift retailers switching to us.

What kind of after-sales support is available?

Our Australian based help desk is available Monday through Friday from 7am AEST to 6pm AEST and on Saturday from 7:30am AEST through 3pm AEST.  We also offer 24/7 after hours support at no additional cost.

Our help desk services (office hours and after hours) are backed up by escalation to senior management of the business. Every customer is given the direct mobile phone numbers of our national management team including the owner of the company – as a measure of transparency and commitment to service.

Each week we host a live online training workshop covering a part of the software. This includes a Q&A session. Access to this online workshop is free.

Via our website we provide access to a comprehensive and constantly evolving knowledge base of articles and documentation. This is accessible 24/7 and can be searched using regular English terms. It is 100% non-technical, user friendly and designed for self service.

Read onRead later

Small business POS software website integration helps small business retailers

January 10, 2019
3 Min read
S

Tower Systems makes it easy for small business retailers to connect their shops online, directly through their POS software, to websites in Shopify, Magento or Woo Commerce. Using the POS software as the owner and manager of the inventory data and images, loading items on a website is easy as is tracking sales and managing fulfilment.

In addition to develop0ing POS software, we develop websites for our small business customers. We have terrific experience and skills i8n this area.

Our POS software integrated websites serve a single inventory database between physical store and online store.

The Tower Systems web development team is skilled in WooCommerce, Magento and Shopify. The company has plenty of sites it can show in a live portfolio of successful e-commerce sites, serving shoppers in Australia and internationally.

Small business retailers can benefit from the retail management experience at Tower Systems experience that helps deliver a more retail focussed solution.

The Tower web team is also skilled at SEO and SEM services that help raise the website rankings in key search engines, ensuring the site is found ahead of others.

But best of all, Tower Systems provides professional advice and guidance to small business retailers keen to build their online presence. Our commitment is honest transparent advice on which any small business retailer can rely.

The Tower Systems web development team is Australian based, working out of the company’s head office in Hawthorn. This is important as many web development businesses are overseas. While you might have a locally based contact person development too often is done overseas, leading to challenges with delivery and usefulness.

Tower Systems is committed to local development for local businesses. Our developers understand retail in Australia and New Zealand. We leverage that to deliver practical and valuable business outcomes.

From simple websites to complex multi business solutions, the Tower Systems web development team for retailers is skilled and capable of delivering valuable solutions.

To find our more about our web development services, speak with a local Tower Systems sales person. They can point you to successful sites from us that are live and transacting today.

Here are just some of the many store POS software linked websites that we have developed:

  1. www.beanieboosaustralia.com
  2. www.popvinylsinaustralia.com
  3. www.willowbears.com.au
  4. www.willowbearsworldwide.com
  5. www.ittybittysinaustralia.com
  6. www.charliebearsinaustralia.com
  7. www.ezitask.com
  8. www.sendmytask.com

This is a selection of sites created by Tower Systems. Our web development skills are diverse. Our SEO and SEM skills are fine-tuned, to help you get the notice for your website.

Read onRead later
The POS Software Blog

Categories

Categories

Categories

Recent Comments

Monthly Archives