The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

CategoryCharity shop software

5 ways retailers can use the POS software from Tower Systems to pitch value to shoppers

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Plenty is being written about the economy at the moment and it is negatively impacting consumer confidence. There are things you can do with the Tower Systems POS software to show your business offering value to shoppers, and thereby nurturing more value for you.

And here in this post, value means the value shoppers perceive in dealing with your business. You could also use the term savings.

While value can be about price, it is often not as straightforward as that. Something could cost more but it could last longer or you might get more pieces than if you pay a lower price or there may be some other add-on that drives value.

While our POS software offers many ways retailers can pitch value to shoppers, here are 5 ways retailers can use the POS software from Tower Systems to pitch value to shoppers:

  1. Discount vouchers in Retailer are a perfect way to pitch value. A dollar amount discount is better understood than points. You can set the vouchers up in a way so costs are covered by benefits. Show your shoppers what they can save.
  2. Offer to fund raise for local charities, community groups and clubs. They could give their members a card that gets them, say, a 5% discount off purchasing from you while also earning for the charity a 5% donation. The goal here is to bring new shoppers into your business.
  3. Offering a coffee card type discount of, say, buy 9 and get your 10th free for habit-based purchases, like coffee, pet food, cards, magazines, fertilizer etc. can help nurture shopper stickiness to your business.
  4. Bundling products together into something that only your business offers can pitch a value proposition unique to your business.
  5. Volume pricing, where the cost of an item decreases as the quantity purchased increases, can help shoppers save and you sell more.

Your software offers more ways of pitching value to shoppers than these, and it helps you systemise pitching value. Being consistent about this is key to it working for you.

Consider this list of 5 a starting point, a jumping off point for exploring other ways for your business.

Tower Systems offers business management advice like this to all of its POS software customers, taking the POS software help desk experience beyond the technical and onto the shop floor, to help our local small business retailer customers to themselves get more value from their use of our POS software.

Charity shop software Op. shop software – helping community groups support their communities

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Tower Systems is grateful to the many community groups that have chosen its community charity shop / op shop software.

In support of the work of this valued community enterprise sector, Tower Systems offers its Aussie made and supported POS software for $99.00. This is a price specifically for charity shops, op. shops and other community enterprise retail businesses.

In our work with many different Charity and op. shops, we have found unique and loved businesses with common needs, needs covered by the POS software have for them, like:

  1. Pricing flexibility. Some charity shops price each item while others have a range off prince points and sell without tracking each item. Our software handles this.
  2. Easy shopper loyalty.  While the software offers a loyalty points system, we have found the cash-off approach in our loyalty tools works better in local retail. People understand money. A receipt showing an amount they can save on their next purchase gets, usually, at least 20% of people spending more that visit.
  3. Manage inventory your way. You can sell by barcode, products code, department, category within department, price point. You can sell, measure and report at the level point appropriate to your needs.
  4. Easy to learn. We have found that in community enterprises easy to learn / easy to use really does matter. Volunteer turnover makes this essential. We can record training specific to your needs and make these videos available for future volunteers.
  5. Secure. You can lock down parts of the software to secure them for management access only.
  6. Checks and balances. This software guides processes. It also provides hidden tracking so you can investigate should the need arise.
  7. Club / group marketing and support. Leverage clubs and community groups with offers and pricing just for them.

Our Australian made and supported charity / op. shop POS software does much more than what’s on this list. See it for yourself, live and obligation free, to see if it could serve you and your business. We’d be glad to show it to all involved in the operation.

Here’s what’s included in the $99 monthly rental cost: software licences for unlimited computers in the location, help desk support (by phone or email) 6 days a week (including Saturday), access to a comprehensive support knowledge base, after hours support call access for urgent system down queries, access to our Shopify, Xero and other integrations, access to our supplier invoice import tools.

The $99 is not a short term price, a limited time offer. It is our standard price for charity shops / op. shops and community enterprises. It has been priced this was as part of our commitment to  support good works in local Aussie communities. We are grateful to be in a position to offer this pricing to this loved group of retail businesses.

Here’s a Q&A about this POS software for op. shops, charity shops and community enterprises:

We work on behalf of several local charities. Can we track purchases by their members as a fund raising tool? Yes.

We have a lot of volunteers, is the software easily learnt? Yes.

We report to a board, are there good checks and balances? Yes.

Do we have to barcode everything we sell? No.

So when we don’t sell by barcode how do we track what we sell? You decide the level of reporting you want and that determines the best sales tracking approach.

Can we compare the performance of different categories of what we sell? Yes.

Can we report on sales by product type so we can understand the categories that sell? Yes.

Does the software produce WAS / NOW price labels so we can show what something would cost in a regular store? Yes.

Our manager is off-site. Can they access the software from there? Yes.

Does the software support a loyalty program? Yes, there are several loyalty options that work in different situations from infrequent shopper visits to regular shopper visits.

Can we set a quantity purchase price for items? Yes.

Can we bundle items together, like into a hamper, and easily sell that? Yes.

Can I include product care instructions on the receipt? Yes.

Does the software handle LayBys? Yes.

Does the software connect with my website? We partner with Shopify, Big Commerce, Magento and WooCommerce and offer direct links to these.

If you are connected with a charity shop, op. shop or a community enterprise, reach out to Tower Systems and see whether our software serves your needs. We’re a no pressure software company. It’s important to us that people who decide to use our software do so because it its a good fit for their needs.

How our Aussie made and supported POS software helps charity shops, op. shops and community enterprises better help those they serve

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Tower Systems has been serving local charity shops, op. shops and community enterprises for years with POS software that serves a variety of retail needs in this broad charity shop space. the latest release of our software serves this space well.

We know from experience that charity and op. shops are unique and loved businesses, providing valuable service to the local community and to those supported by the charity. We are grateful to serve these community enterprises with our POS software:

  1. Easy shopper loyalty.  While the software offers a loyalty points system, we have found the cash-off approach in our loyalty tools works better in local retail. People understand money. A receipt showing an amount they can save on their next purchase gets, usually, at least 20% of people spending more that visit.
  2. Manage what you sell your way. You can sell by barcode, products code, department, category within department, price point. You can sell, measure and report at the level point appropriate to your needs.
  3. Easy to learn by volunteers. We have found that in community enterprises easy to learn / easy to use really does matter. Volunteer turnover makes this essential. We can record training specific to your needs and make these videos available for future volunteers.
  4. Secure for your peace of mind. You can lock down parts of the software to secure them for management access only.
  5. Check and balances. This software guides processes. It also provides hidden tracking so you can investigate should the need arise.
  6. Club / group marketing and support. Leverage clubs and community groups with offers and pricing just for them.

Our Australian made and supported charity / op. shop POS software does much more than what’s on this list. See it for yourself, live and obligation free, to see if it could serve you and your business. We’d be glad to show it to all involved in the operation.

While we serve many charity / op. shop retail stores in many different situations, we know this every shop is unique, with its own requirements. Our goal is to offer charity shop software that is as useful as possible, while being affordable for these tight budget businesses.

Here are answers to some of the questions we have been asked about our Charity / Op. Shop Software over the years.

When you are ready, we’d love to show you our Charity / Op. Shop Software and through that show you answers to other questions you have.

Does the software support community group member pricing? Yes.

We work on behalf of several local charities. Can we track purchases by their members as a fund raising tool? Yes.

We have a lot of volunteers, is the software easily learnt? Yes.

We report to a board, are there good checks and balances? Yes.

Do we have to barcode everything we sell? No.

So when we don’t sell by barcode how do we track what we sell? You decide the level of reporting you want and that determines the best sales tracking approach.

Can we compare the performance of different categories of what we sell? Yes.

Can we report on sales by product type so we can understand the categories that sell? Yes.

Does the software produce WAS / NOW price labels so we can show what something would cost in a regular store?Yes.

Our manager is off-site. Can they access the software from there? Yes.

Does the software support a loyalty program? Yes, there are several loyalty options that work in different situations from infrequent shopper visits to regular shopper visits.

Can we set a quantity purchase price for items? Yes.

Can we bundle items together, like into a hamper, and easily sell that? Yes.

Can the software handle tracking sales to group members to calculate a rebate for the group?Yes.

Can I include product care instructions on the receipt? Yes.

Does the software track where I have stored a box for an item? Yes.

Does the software handle LayBys? Yes.

Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.

Can I email receipts? Yes.

Can I track where my customers come from? Yes.

Do I have to pay for software on additional computers in my business? No.

Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.

Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.

Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.

Does it integrate with Xero? Yes.

Find out more at www.towersystems.com.au/charity.

How our Aussie POS software company offers practical help to local community groups

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Community enterprises, like Op. Shops, Charity Shops, Community Workshops, Community Garden centres and similar play vital and cherished roles in their local communities.

We make software that can help these Community Enterprises run more efficiently and, through this, provide better assistance to those they serve. Our charity and community group POS software can track sales, report on categories that sell and directly support those who may qualify for special pricing when shopping in the charity or community shop.

Our charity and community group and op. shop software does more than this.

While there is a cost for the software, we often discount this as well as the training cost to make the solution even more affordable.

We consider each situation on its merits and our circumstances at the time. Our goal is to help as much as we are able remembering that everyone who works in our business needs to be paid a fair wage for their work, and given that we have costs and overheads to be in business and do what we do.

Our charity shop software can be rented for $99 a month. This is a low price when compared to other POS software a charity shop may consider choosing. we have deliberately priced this at close to half our usual price for such software.

This is software that offers access to benefits like:

  1. Easy shopper loyalty.  While the software offers a loyalty points system, we have found the cash-off approach in our loyalty tools works better in local retail. People understand money. A receipt showing an amount they can save on their next purchase gets, usually, at least 20% of people spending more that visit.
  2. Manage inventory your way. You can sell by barcode, products code, department, category within department, price point. You can sell, measure and report at the level point appropriate to your needs.
  3. Easy to learn. We have found that in community enterprises easy to learn / easy to use really does matter. Volunteer turnover makes this essential. We can record training specific to your needs and make these videos available for future volunteers.
  4. Secure. You can lock down parts of the software to secure them for management access only.
  5. Check and balances. This software guides processes. It also provides hidden tracking so you can investigate should the need arise.
  6. Club / group marketing and support. Leverage clubs and community groups with offers and pricing just for them.

Our Australian made and supported charity / op. shop POS software does much more than what’s on this list tho.

There is a training and setup cost, which we also consider before settling on a price for a charity or community group.

We genuinely try and make the cost for accessing our charity and community group software as low as possible without cutting the services provided.

Charity shop op. shop POS software Q&A

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While we serve many charity / op. shop retail stores in many different situations, we know this every shop is unique, with its own requirements. Our goal is to offer charity shop software that is as useful as possible, while being affordable for these tight budget businesses.

Here are answers to some of the questions we have been asked about our Charity / Op. Shop Software over the years.

When you are ready, we’d love to show you our Charity / Op. Shop Software and through that show you answers to other questions you have.

Does the software support community group member pricing? Yes.

We work on behalf of several local charities. Can we track purchases by their members as a fund raising tool? Yes.

We have a lot of volunteers, is the software easily learnt? Yes.

We report to a board, are there good checks and balances? Yes.

Do we have to barcode everything we sell? No.

So when we don’t sell by barcode how do we track what we sell? You decide the level of reporting you want and that determines the best sales tracking approach.

Can we compare the performance of different categories of what we sell? Yes.

Can we report on sales by product type so we can understand the categories that sell? Yes.

Does the software produce WAS / NOW price labels so we can show what something would cost in a regular store? Yes.

Our manager is off-site. Can they access the software from there? Yes.

Does the software support a loyalty program? Yes, there are several loyalty options that work in different situations from infrequent shopper visits to regular shopper visits.

Can we set a quantity purchase price for items? Yes.

Can we bundle items together, like into a hamper, and easily sell that? Yes.

Can the software handle tracking sales to group members to calculate a rebate for the group?Yes.

Can I include product care instructions on the receipt? Yes.

Does the software track where I have stored a box for an item? Yes.

Does the software handle LayBys? Yes.

Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.

Can I email receipts? Yes.

Can I track where my customers come from? Yes.

Do I have to pay for software on additional computers in my business? No.

Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.

Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.

Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.

Does it integrate with Xero? Yes.

Find out more at www.towersystems.com.au/charity.

POS software for charity shops helps them spread goodness

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The Tower Systems POS software for charity shops and community groups is helping to spread love, joy and comfort through the community.

Right around Australia from community eeterprises, to local op. shops, our locally made and supported POS software is in use, serving locally.

Charity shop software / community group software helps local groups serve the local community

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Tower Systems is grateful to serve many different community groups, offering POS software for charity shops and community run retail businesses. This is software tuned to the needs of charity shops.

Here’s a Q&A that answers common questions we are often asked by managers and committee members:

Does the software support community member pricing? Yes.

We work on behalf of several local charities. Can we track purchases by their members as a fund raising tool? Yes.

We have a lot of volunteers, is the software easily learnt? Yes.

We report to a board, are there good checks and balances? Yes.

Do we have to barcode everything we sell? No.

Can we compare the performance of different categories of what we sell? Yes.

Can we report on sales by product type so we can understand the categories that sell? Yes.

Does the software produce WAS / NOW price labels so we can show what something would cost in a regular store? Yes.

Our manager is off-site. Can they access the software from there? Yes.

Does the software support a loyalty program? Yes, there are several loyalty options that work in different situations from infrequent shopper visits to regular shopper visits.

Can we set a quantity purchase price for items? Yes.

Can we bundle items together, like into a hamper, and easily sell that? Yes.

Can the software handle tracking sales to group members to calculate a rebate for the group?Yes.

Can I include product care instructions on the receipt? Yes.

Does the software track where I have stored a box for an item? Yes.

Does the software handle LayBys? Yes.

Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.

Can I email receipts? Yes.

Can I track where my customers come from? Yes.

Do I have to pay for software on additional computers in my business? No.

Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.

Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.

Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.

Does it integrate with Xero? Yes.

Charity and op. shops are unique and loved businesses, providing valuable service to the local community and to those supported by the charity. We are grateful to serve these community enterprises with our POS software:

  1. Easy shopper loyalty.  While the software offers a loyalty points system, we have found the cash-off approach in our loyalty tools works better in local retail. People understand money. A receipt showing an amount they can save on their next purchase gets, usually, at least 20% of people spending more that visit.
  2. Manage inventory your way. You can sell by barcode, products code, department, category within department, price point. You can sell, measure and report at the level point appropriate to your needs.
  3. Easy to learn. We have found that in community enterprises easy to learn / easy to use really does matter. Volunteer turnover makes this essential. We can record training specific to your needs and make these videos available for future volunteers.
  4. Secure. You can lock down parts of the software to secure them for management access only.
  5. Check and balances. This software guides processes. It also provides hidden tracking so you can investigate should the need arise.
  6. Club / group marketing and support. Leverage clubs and community groups with offers and pricing just for them.

Our Australian made and supported charity / op. shop POS software does much more than what’s on this list. See it for yourself, live and obligation free, to see if it could serve you and your business. We’d be glad to show it to all involved in the operation.

Thrift shop POS software helps local thrift shops manage

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Thrift shops, like charity shops, have unique needs when it comes to business management. The Tower Systems thrift shop software helps these businesses meet plenty of uniquer needs in their service of local communities and causes.

The Tower Systems thrift shop software has facilities designed to serve these unique needs such as:

  1. Easy shopper loyalty.  While the software offers a loyalty points system, we have found the cash-off approach in our loyalty tools works better in local thrift shop retail. People understand money. A receipt showing an amount they can save on their next purchase gets, usually, at least 20% of people spending more that visit.
  2. Manage inventory your way. You can sell by barcode, products code, department, category within department, price point. You can sell, measure and report at the level point appropriate to your needs. This means thrift shops have multiple ways in which they can track what they sell, to understand what they sell.
  3. Easy to learn. We have found that in community enterprises, like thrift shops, easy to learn / easy to use really does matter. Volunteer turnover makes this essential. We can record training specific to your needs and make these videos available for future volunteers.
  4. Secure. You can lock down parts of the software to secure them for management access only. With volunteers working in thrift shops they may not need access to some parts of the software.
  5. Check and balances. This software guides processes. It also provides hidden tracking so you can investigate should the need arise.
  6. Club / group marketing and support. Leverage clubs and community groups with offers and pricing just for them. Thrift shops often exist to serve local community needs, our thrift shop software makes it easy to incentivise engagement by locals for the support of locals.

Our Australian made and supported thrift shop POS software does much more than what’s on this list. See it for yourself, live and obligation free, to see if it could serve you and your business. We’d be glad to show it to all involved in the operation.

Here are some questions we have had from thrift shop managers:

Does the software support community group member pricing? Yes.

We work on behalf of several local charities. Can we track purchases by their members as a fund raising tool? Yes.

We have a lot of volunteers, is the software easily learnt? Yes.

We report to a board, are there good checks and balances? Yes.

Do we have to barcode everything we sell? No.

Can we compare the performance of different categories of what we sell? Yes.

Can we report on sales by product type so we can understand the categories that sell? Yes.

Does the software produce WAS / NOW price labels so we can show what something would cost in a regular store? Yes.

Our manager is off-site. Can they access the software from there? Yes.

Does the software support a loyalty program? Yes, there are several loyalty options that work in different situations from infrequent shopper visits to regular shopper visits.

Can we set a quantity purchase price for items? Yes.

Can we bundle items together, like into a hamper, and easily sell that? Yes.

The best way to see if this thrift shop software is good for your situation is through a demonstration.

We are grateful to support the work of local charity / thrift shops:

Specialty retailer POS software enhanced

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Tower Systems has released a new functionality POS software update, delivering genuinely new facilities to it’s customers, enabling some to offer and manage services they have not offered before.

This advance in POS software functionality for local retailers has some about through extensive customer and sales prospect consultation and comprehensive new tech. software development. The project has been many months in the making, involving several members of our local Aussie based POS software development team.

Our existing POS software customers have been provided access to there software update through an easy implementation pathway, along with easy access to training so that they can fully learn how these new facilities work and how to implement them within their business.

Our POS software rental customers have immediate access.

Our hosted close POS software customers have the update installed for them, when they want – with timing 100% their call.

As well as the new facilities introduced with this POS software update, plenty of existing facilities have been enhanced based on suggestions made through our transparent Software Ideas platform. Software Ideas is where our customers can suggest enhancements and other customers get to vote on these once we have provided feedback as to technical feasibility. Software Ideas is a differentiator for Tower Systems as it provides to our customers a level of transparency and and democracy that is not common in the commercial software space.

At the same time as releasing this update, we are releasing access to the most comprehensive overhaul of our POS software documentation in more than 15 years with new articles released as well as many existing articles enhanced and adjusted to serve the software its it is today and our customers as they make use of the software today. Our commitment to continual improvement of our documentation and user training resources is key to helping our customers leverage more value from their POS software investment.

Tower Systems is grateful to the active engagement of its customers as this is at the heart of what we deliver for our customers through these POS software and documentation enhancements. 3,500+ local small business retail customers do make a difference.

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