Brisbane Gift HQ trade show busy already

gifthqThe first day of the Brisbane Gift HQ is not even half over and already we have had excellent interest from gift shops, homewares stores and newsagents looking at our software. We have also caught up with several customers.

On our stand we are showing off our terrific software as well as sharing business bustling advice.

We are the only software company at this trade show.

Briefings start on new POS software

Tower Systems has expanded its briefings on the facilities in new POS software that is just a few weeks away from commercial release. With the intensive quality assurance process close to finalisation the commercial release are close – thereby enabling these latest briefings to commence.

Delivering access to new facilities and genuine operational gains, this new POS software use sure to be embraced and loved y retailers in the various specialist retail vertical markets operated by Tower Systems.

Jewllers, bike retailers, garden centres, gift shops, firearms retailers, newsagents, adult shops and pet shops will benefit from this new and fresh software.

From business management to shop floor operation retailers will love the new generation facilities in this new POS software from Tower Systems.

Helping retailers setup a loyalty program using POS software

pos-loyaltyTower Systems helps retailers run loyalty programs: from one on one training to live group training workshops the compare offers personalised and interactive training. It supplements this with excellent training videos that professionally support how to establish a loyalty program in your retail business using our software.

The screen shot on the left shows how our customers can access one of the training videos – from within our mature and content-rich POS software knowledge base.

This video is another example of Tower Systems delivering on its support promises. rather than announcing what we will do as is often the case with software companies, we have delivered excellent support and training resources that our customers can access when and where they want.

Smart POS software helps retailers balance end of shift

knoweosThe end of a shift in retail is an important time as it brings together data, cash and other informations and insights about the business. It can feed seamlessly into xero and other accounting packages and it can provide guidance comparisons on trading. In the Tower systems Point of Sale software retailers are able to achieve plenty through end of shift (EOS) processes.

Tower Systems helps its retailers get more from the end of shift processes through wonderful live training opportunities as well as through a deep well of knowledge in our knowledge base. A search this week shows there to be 83 articles. This includes professional training videos.

Our customers love our knowledge base resource as it is interactive. They can comment on knowledge and give us a thumbs up – that’s what the green thumbs indicate.

Our knowledge base is the envy of some competitors. It’s a reason some retailers switch to tower – once they see the help available 24/7 and compare it to what they have had access to they love the professional approach we have taken.

POS software screen design improves retail sale throughput

posscreendesignThe design of a POS software screen can make or break the use of the software. Tower Systems delivers a professional screen for the sales counter, one that is easy to learn and follow, a screen that is straightforward and one that guides the sales process.

Tweaked and adjusted over the years, Tower Systems through its software helps retailers to transact efficiently, accurately and valuably – delivering smooth service to customers and valuable business for the business itself.

The decades of experience of the Tower team shows off in the evolving POS software screen design.

Extra POS software EOFY training fills

trainingbusyWe are thrilled that the additional POS Software end of financial year training we scheduled has filled up. So we added more. They filled too. We have scheduled even more.

Our customers are loving the training.

While our software does not have specific tasks to be completed at the end of the year, it is a good time to do some housekeeping and business performance reporting. This is part of what we cover in this training.

We are grateful to our customers for embracing these free training opportunities.

Tower Systems launches POS software Xero integration

xerolinkIt’s official! Tower Systems has launched the Xero integration option with its POS software in a formal announcement to its customers sent by email last week.

The announcement from Tower detailed the connectivity approach, pricing, technical details and other aspects of the Xero POS software integration that the company has been using in its own retail businesses for some months now.

Interest in the Xero integration has been strong from the preliminary announcements made y the company. Xero is clearly popular in independent retail and the accounting businesses that serve them.

We are thrilled to be bringing the POS software Xero integration solution to market and appreciate the support from the team at Xero to make this happen.

POS software thermal barcode label design flexibility loved by retailers

thelabelRetailers using the POS software from Tower Systems have the ability to design their own product price and barcode labels. They can choose the fields to include and the placement of these fields – allowing a business to tailor label layout and design to serve their needs.

The level of flexibility offered by Tower Systems is rare in POS software. It has evolved over time thanks to advice from retailers using the Tower software and their support for an engaged continual improvement program for the software.

Jewellers, garden centres, newsagents, gift shops, homewares stores and others love the product label flexibility and the variety of options available.

Sunday retail business management tip: knowing redemption behavior key to loyalty success

voucherredeemRetailers using our Discount Vouchers from within out Point of Sale software are loving the valuable reporting tools that back up this unique and successful shopper loyalty program. Smart retailers use the voucher reports to tweak voucher settings to get the best valuable possible from the shopper loyalty program.

Using the suite of reports that back the Discount Voucher offering, retailers can get a fresh perspective of their business and better understand shopper behavior. This delivers excellent business insights and through these a smart retailer can derive excellent commercial benefits.

Tower Systems also offers a free analysis service of Discount Voucher engagement to provide a fresh eyes support for retailers who would like to see what others see in their business data.

POS software loyalty solutions help garden centres compete

In addition to the excellent direct and seamless integration between our Garden Centre Software and the Plants Plus loyalty offering, Tower Systems offers other integrations and stand alone loyalty offerings for garden centre and nursery retailers.

Providing garden centres with shopper loyalty options is appreciated by garden centre owners and managers. That they can move between the options at their own discretion and in sync with their local business needs demonstrates a flexibility that is appropriate to the nature of these specialist and local businesses.

The loyalty options in the Tower Systems Garden Centre software were enhanced recently following consultation with garden centre users and some garden centre suppliers. Serving the needs of north groups is another way Tower Systems is helping garden centre owners and their suppliers to work more closely together for their mutual benefit.

POS software training studio busy for EOFY

studio-trainingThe video / online training studio we have at our head office is getting heavy use these weeks as we broadcast hours of free online training for retailers on making the most of End of Financial Year opportunities.

Our live and interactive online workshops are streamed from this studio using the internationally respected Web Ex service. the studio itself is equipped with a camera, professional quality microphone, sound proofing and lighting – all to help for a more enjoyable experience for everyone.

The production facilities aside, the real asset is the knowledge shared by our experts as they speak with fifteen os so of our customers in each session.

It is a thrill to see retailers from around the country and in different situations connect and network with each other.

Access to this live training is free.

Helping retailers handle pre-sales and special orders

presellThanks to smart tools in our POS software retailers partnering with Tower Systems are able to pre-sell products ing before they arrive in-store and know that when the goods do arrive the stock will be managed appropriately for customers, being set aside for collection and with an email of text message being sent advising that the goods are indeed in-store and ready for collection.

These pre-sell facilities manage order collation, payment and other tasks necessary to confidently and comfortably selling products in advance of them being available in-store.

This is another way the Tower software pays for itself.

These tools are used by jewellers, bike retailers, gift shops, newsagents, nurseries and other retailers.

Free QR code platform helps small & independent retailers harvest shopper details

qrkiQRki, the free cloud-based QR code generation and content hosting platform developed by Tower Systems helps small and independent retailers to collect shopper details in the form of competition entries and loyal shopper information.

QRki is free for everyone to offer small and independent retailers with a tool they can use to effectively compete with major retailers who use QR codes in-store to provide enhanced customer experiences.

Any retailer or any business can access and use QRki, you do not need to be an existing Tower Systems customer.

Xero POS software interface interest encourages retailers

xerolinkOur soft launch here of our POS software / Xero cloud based accounting software interface is exciting plenty of retailers and their accountants. We have a growing group of existing and prospective new customers keen to leverage the link to help small independent retail businesses grow.

This week we have finalised documentation explaining the seamless POS software to Xero link and outlining the low-cost for access to it through our software.

We are very excited for the commercial release once we are through the current beta process.

More EOFY POS software training for small business users

eofytrainingPOS software expert company Tower Systems is scheduling more EOFY POS software training for retailers using its software following the filling of already scheduled sessions.

The free online training workshops from Tower Systems continue to be enjoyed and embraced by the Tower user community. Run with consistency and transparency by the company, the workshops cover broad range of topics.

The EOFY training is available in several topic areas. The information covered is also accessible at any time from the company’s knowledge base – making it easy for Tower retail management software customers to learn about End of Financial year requirements and opportunities when and where it suits them.

Garden centres love portable POS software terminal

handyThe feedback from garden centre owners and staff at the launch of our portable POS software terminal for garden centre software users recently has been wonderful. On the floor of the Green Expo the new terminal was a hit and in the time since out in the field Garden Centre staff have loved playing with the unit and seeing how it could serve their specific business needs.

While we are primarily a software company, having an engaged hardware business partner in HP helps us to deliver excellent outcomes to our customers for hosting our software where and how they want.

Fully functional POS software wirelessly in your business anywhere makes life easier for many businesses.

Exciting results from immediate benefits shopper loyalty offering

voucherkxTower Systems is sharing evidence of the successes being achieved by retailers using its front-end loyalty facilities called Discount Vouchers. This evidence shows how one purchase leads to another and often another and how soon shoppers make the move using the reward on the voucher printed by the software.

Now being used in a range of retail channels, the data set being built by Tower through retail business success stories is becoming an encouraging and exciting tool for retailers contemplating how they can improve their own situation.

With retail business owners having complete control over the amount they offer as a discount and when, the levers for local business growth are considerable and the opportunities for independent small business retailers quire considerable.

Tower Systems shares many examples so that those embracing this innovative approach to loyalty have access to case studies before making decisions appropriate to their business.

Xero / POS software link moves to expanded beta release

The link between Xero and our Point of Sale software will benefit from advancement in our beta release program with another major retailer coming on board as they transition their business from MYOB or Xero accounting.

We have been using the link for some time in our own retail business under the guidance of our in-house CPA and in association with Xero, serving their QA requirements.

The expanded beta release brings us even closer to full commercial release and link between our software and the cloud based Xero accounting software.

Sunday small business retail management advice: gift cards help you win the sale

elitefishWhile more and more retail businesses are offering gift cards, the commercial success depends on the confidence of customers in the gift card product. A more professional looking gift card the more a customer is likely to trust the card.

This is where Tower Systems can help.

Thanks to our professional in-house gift card design and production service we are able to help independent small retail businesses to have a card that looks professional, trustworthy and valuable. Retailers we partner with often are thrilled with the cards supplied and the sales that result from their use.

Any small retail business can compete with major retailers by offering professional plastic cards that make the business look great. Done well, a gift card can help you win business you might otherwise not have won.

Tower Systems delivering Paypal payment option in another first

Tower Systems has been working with Paypal since last year on an innovative in-store payment option for small business retailers in the Tower Systems community. This work has resulted in an interface between the Tower Point of Sale software and a new consumer App being from Paypal.

Having passed tests, trials and rigorous acceptance testing, the next release of the Tower software will support Paypal as a method of over the counter payment for shoppers shopping in retail businesses using the Tower software.

This is genuine innovation that has come about as a result of professional development between Tower Systems and Paypal.

We are thrilled to be the partner chosen by Paypal for this work last year – giving Tower Systems customers a wonderful commercial advantage.

We will announce sign-up details shortly.

Free QR code marketing tools for small business retailers and others

Here at our Point of Sale software company we seek out opportunities to support small businesses, especially small and independent retail businesses as part of a whole of business social responsibility commitment.

We often invest our own time and money in projects where we feel we can help these businesses grow. It is part of our pro-bono work helping small business without an expectation of any revenue benefit for us.

QRki, a QR code generation and content access platform for retailers and other small businesses as part of our social responsibility commitment.

Retailers and other small business operators can make videos, files, competition entry forms, Facebook links and other online content accessible through a unique QR code they generate using the QRki website.

We created QRki to help small businesses harness the opportunity of QR codes without needing to invest in software of their own.

QRki is free.

Developed in Australia but for use from anywhere in the world, QRki is another example of cloud based innovation for small businesses.

QRki is available now for anyone from anywhere to use regardless of POS or other software used in the business.

New POS software supported gift card platform for franchise groups from Tower Systems

Tower Systems has developed an interface between its Point of Sale software and a gift card platform used by many national and international franchise groups that enabled purchase and redemption across the franchise members.

Users of the facility will have access to leading-edge gift cared tools and opportunities from a proven partner and from within the Tower software.

  • in-store sale of cards
  • out of store sale of cards
  • in-store or online redemption
  • reload or recharge capability
  • combine with vouchers, coupons and other promotions
  • full integration with your POS
  • with card or cardless
  • mobile ready complete gift solution
  • complete management of card printing
  • settlement of payment accounts
  • perfect for franchise or corporate store environment
  • increased security and fraud reduction
  • online customer portal to check balances and redemptions

part of a fully integrated loyalty and CRM program

This new interface has been developed by Tower for a regional department store using our software. It is also being made available to other customers, especially our franchise partners.

Tower Systems offers POS software to Xero link

Tower Systems has been using a direct Tower POS software to Xero cloud-based accounting software link for weeks now. This new link has passed Xero acceptance testing.

The live use has been with one of our own retail businesses which we switched to Xero from MYOB for the testing.

The results have been excellent: considerable time savings and cost savings compared to the MYOB link.

Whereas we used a third party to facilitate sales data flow from our POS software to accounting software including Xero in recent years, this new link is direct and is available for a considerable cost savings to Tower customers.

We are still in beta release and anticipate full commercial release shortly. In advance of this we are adding bonus additional functionality to extend the benefit opportunities of the Tower Systems Xero link over the more traditional MYOB link.

Having our own retail stores and an in-house CPA has made it easier for us to get this POS software to Xero link right.

The innovation we are releasing with our Xero link demonstrate our commitment to ensuring the relevance of our product in a world of considerable change. Xero has become a leading accounting solution as a result of excellent software design and wonderful customer service. We have found the Xero team a delight to work with through this project.

Excited for Green Expo Sydney

NGIAemailMay14Tower Systems is thrilled to be participating at the Green Expo Sydney next week where we will show fresh Garden Centre Software offering bankable business opportunities to garden centres and nurseries.

We are looking forward to meeting many of our clients and making some new friends.

We appreciate our partnership with the NGIA and their welcome to this trade show event.

POS software helps retailers identify their most valuable products

The most valuable products may not be those that you sell the most. Sometimes they are, but not always. This is where smart retail business reporting can help a business owner look at product performance differently and discover gold within the data that helps you leverage products more.

Thanks to reporting in the Tower Systems Point of Sale software, retailers can analyse shopping basket performance of a product – what it sells with. This can be assessed with in-store adjacencies. Combining these views can help a business make shop floor moves that drive even better outcomes.

Another view of product performance could be sales over a period of time. This can help you better understand the return on retail space. Given that the lease for a retail business is one of the biggest costs for the business, knowing retail space return is key to determining the financial return you are getting from a product.

Tower Systems provides access to a broad range of views of the performance of products in your business. We back this with helpful business support and analysis.