CategoryJewellers

Tower Systems is proud to offer Australian made and supported POS software for jewellers. In a market with imported software, offering locally made and supported jeweller software is a win for businesses that like a good shop local pitch.

By focussing only on independent jewellers, Tower Systems is able to well serve the unique needs of these local businesses. Whereas franchise and chain jewellers focus on a cookie-cutter approach where everything is the same, local jewellers provide personal service and, often, personal products. This is what being local is all about – being engaged in ways that serve local needs well.

In the Tower Systems software for jewellers there are plenty of ways jewellers can provide local services, such as:

• Anniversary reminders.
• Benefits for local club members.
• Local community engagement for fund raising.
• Connecting with local events and celebrations.
• Representing local makers.
• Offering care information when there are local situations requiring them.

This jeweller software from Tower Systems is deep in jeweller functionality and robust in service. It can transact from the counter, the shop floor, local markets and elsewhere.

Jewellers can run their businesses efficiently:

• Save time with supplier links: Automate purchase orders and streamline communication with suppliers.
• Manage stock by weight and grading: Accurately track precious metals and gemstones, ensuring you always have the right inventory on hand.
• Second-hand goods made simple: Specialised features help you handle pre-owned jewellery efficiently.
• Free EFTPOS links: Accept payments seamlessly with integrations for popular EFTPOS terminals. This can help you save money.
• Surcharge. Automatically apply an EFTPOS surcharge ton transactions if you wish.
• Roster integrations: And with these, effortlessly manage staff scheduling and payroll.
• Actionable business insights: Gain valuable data on sales trends, inventory levels, and customer behaviour to make informed decisions.
• Local human-delivered support: Get the help you need when you need it, with friendly and knowledgeable support staff based right here in Australia.

Tower Systems understands that jewellery stores are about more than just transactions. We have served jewellers for 24+ years now. Our software for jewellers is designed to empower you to focus on what matters most – providing exceptional customer service and creating beautiful pieces. With Tower Systems, you’ll have the tools and support you need for your jewellery business.

We are grateful here at Tower Systems to serve many hundreds of jewellers with our jeweller POS software. Plenty have been with us for more than 15 years and plenty have joined us just this year.

Thank you to all, we are grateful.

We’re not connected with any marketing group, we don’t pay a commission for referral. We also don’t lock you in to any particular EFTPOS platform.

Here is some of the benefits in our jeweller POS software that jewellers tell us they like:

• Sell accurately by weight or measure – by whole numbers or fractions.
• Load electronic invoices from suppliers.
• Sell on the road.
• Leverage you. If your knowledge is a differentiator, offer it through structured opportunities in the software.
• Easier record keeping with serial number tracking of items sold.
• Ensure compliance with structured age checking.
• Easily handle special customer orders. Bring product in for a specific customer and have them notified automatically by email or text when the goods are in and ready.
• Business differentiating loyalty. Stand out from the crowd. Have customers coming back to you for this.
• Maximise the basket with easy to use one-time shopper loyalty tools.
• Trade and club pricing profiles. Set pricing rules based on customer type.
• Pre-orders – Easily pre-sell a delivery so that when the stock arrives you can manage distribution and billing efficiently.
• Differentiate with informative receipts. These can include product care, use and safety information based on what customers buy.
• Differentiate with bundles. Selling items bundled together makes price comparison hard.
• Track who sold what.
• Time saving invoicing and account management – manage accounts in a way tailored to your
• Market to customers based on past purchases.
• Save time by importing electronic invoices.
• Sell more with a direct connect to buy now pay later services.
• Cut mistakes with integrated EFTPOS.
• Cut accounting and bookkeeping fees with integration to Xero and others.
• Easily sell online with a direct to Shopify / Magento or WooCommerce link from your POS software.

This is Aussie made and supported POS software, locally made for local businesses. We are passionate about helping local businesses compete with big business chains when they want to and to stand out in their local community by running a best practice business.

Local independent jewellers can compete with big groups and national retail businesses by offering good products backed by good service and supported by competitive offers.

The Jeweller POS software from Tower Systems helps them do this.

Our software for jewellers continues to evolve. Here are enhancements from 2023 already:

• Smart Pay integration offers free EFTPOS.
• Barcode lookup offers access to an international products database.
• Our new Big Commerce integration opens selling online through them, joining our integrations with Shopify, Woo and Magento.
• Image flow to e-commerce has been enhanced.
• Easy and auto background remover for images now integrated.
• Easy email marketing to customers based on purchases.
• 25 new self-serve training videos have been added to our library.
• A new dashboard offering visual insights into business performance, revealing easy win business decisions.

$185.00 a month (inc. GST) is the total cost. This includes up to 2 hours of our time installing the software. You can choose to access our self-serve training library, or purchase personal training time. It’s 100% up to you.

We don’t pay any marketing group a commission for endorsement.

We are grateful to serve hundreds of local independent jewellers today with our jeweller POS software, in Australia and New Zealand. This is a marketplace we have served for more than twenty years.

Using this software for jewellers, you have access to:

• Loyalty facilities through which you can genuinely differentiate your business, … shoppers respond to the levers you can pull.
• Sell online, easily. Our Shopify integration is seamless, official and easy to use and manage.
• Special orders: sell in advance of having physical stock to sell.
• Repair facilities through which you can track and manage repairs.
• Secondhand goods. Easy accurate record keeping.
• Colour / size / style: smart and efficient inventory tracking.
• Event marketing through which you can create contact lists of customers based on anniversary, birthday and other life event dates.

The rental can be cancelled at any time. There is no annual payment.

Jewellers love that they have control over learning the software, that there is no mandated requirement as to training they must undertake. That they are in control demonstrates a respect between their business and the Tower Systems business.

A couple of us got together a few days ago and filmed a new video in which we explore the features and benefits of our jeweller POS software:

This locally made and supported POS software for jewellers is used in hundreds of jeweller businesses. Thanks to their engagement, it continues to evolve. We are grateful to our customers for their support.

In our specialty jeweller POS software we have developed genuinely jeweller specific specials functionality for jewellers.

Here is one good example: jeweller product pricing labels. When we created our first generation of jeweller labels 20 years ago they were specific to the needs of jewellers but one design, with multiple parts. When we completely re-wrote this part of our software a couple of years ago, after comprehensive customer consultation, we made them flexible, powerful and thereby enabled jewellers to control more details.

Jewellers love the control they have, that they have flexibility as to the look and feel of the labels in their business, such that the labels become an extension of their jeweller business brand.

This is what jeweller POS software is all about.

Here is another example: using our smart stock manager tool, our POS software customers can safely manipulate the data in a bulk way, quickly, efffciently, accurately. We win business from jewellers using other software who do not like that they have to expert the data to Excel, manipulate and re-import. That process is prone to complications.

The facilities we offer save time, reduce the opportunity for mistakes, keep all data within the POS software and allow jewellers maximum safe control over their data.

This, too, is what jeweller POS software is all about.

These facilities and many more are in our POS software, existing today to serve the needs of the jeweller retail and online businesses, purpose built, marketplace tested and recommended by many jewellers looking for software to serve in these areas.

Serving many hundreds of jewellers, we are grateful to be in a position to help jewellers serve their customers and the occasions their customers celebrate through customisable and powerful jeweller specific POS software.

From the shop floor to the sales counter to online to the workshop to the back office, our jeweller retail business POS software continues to evolve to serve the needs of the marketplace, to help jewellers achieve more through our software and to do this in ways that are specific to their types of retail businesses.

Niche retail needs niche retail POS software solutions and that is what Tower Systems is – a vertical market POS software company serving specific marketplaces.

Here at Tower Systems we are all about small business retail. Through our POS software and our beautiful Shopify and Magento websites we help small business retailers enjoy their businesses more and better serve their communities local and afar.

Right now, we are helping many with a covid pivot … funding new shoppers through innovative approaches to business in-store and online, including through new product categories. The covid pivot is the pivot of opportunity and optimism.

Special offer for jewellers: Australian made and Australian supported software for jewellers: R3 … just released.

Covid has been particularly challenging for jewellers. We have an offer designed to help you grow a more valuable and enjoyable business.

We are making our Australian made jeweller specific POS software available at half price for the next 3 months, until September 30, 2020. We have developed this in consultation with jewellers, to serve the needs they have explained to us, to address their specific circumstances.

• Monthly rental goes from $199.00 to $99.50.
• Onboarding – setup and training – goes from $2,750.00 to $1,375.00.

This is for unlimited licences per location. Software support is included. Software updates are included. Once installed, unlimited training is included.

Last week, we released R3, fresh new software for Jewellers. This is a major technical refresh including a complete visual refresh.

If shopping local matters to you, consider our software. Contact a specialist: please call 1300 662 957 or email sales@towersystems.com.au.

Our comprehensive jeweller POS software offers many benefits embedded in the software without needing to rent third-party tools, including:

1. Colour, size and style: Easily track sales at a granular level.
2. Club pricing: Helps you attract community group members.
3. Repairs: Easily track & manage repairs & communicate with customers.
4. BOGO: Increase sales with buy this and get that bundling.
5. Warranty: Track details and leverage this for customer service.
6. Bring them back: Target market for birthdays, anniversaries and more.
7. Sell anywhere: Using our Retailer Roam^TM sell anywhere app.
8. Sell anytime: With our Shopify / Magento / Woo integrations.
9. Special orders: Easily manage special customer orders.
10. Awesome loyalty: Guide one-time and regular shoppers to spend more.
11. Seasonal reordering: Easily reorder inventory based on seasonal sales.

You can rent our software for $99.50 a month, giving you:

1. Australian developed and supported jeweller business POS software.
2. Unlimited computer licences for your location.
3. Software updates as we release them.
4. Shopify / Magento / Woo link. Easily sell online from your POS software.
5. Xero link. Easing bookkeeping costs and streamlining accounting.
6. Our OzBiz link. This helps you link to MYOB and Quicken through OzBiz.
7. Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
8. PC Eftpos link. This offers easy EFTPOS processing for the major banks.
9. Easy buy now pay later options with Zip Pay and Humm.
10. Support – help desk access.
11. Training – unlimited one-on-one training over the phone.
12. User documentation. Access to our searchable knowledge base.

Rent for $99.50 each 30 days, in advance. It can be cancelled at any time.

We have a structured and personalised on-boarding process, done in your business. The up-front on-boarding fee is $1,375.00 (inc. GST). This includes:

1. A pre-installation training and information pack.
2. Pre-installation planning assistance.
3. Installation and training. Delivered remotely. On-site is more.
4. Data conversion. Conversion of all data possible (within reasonable time constraints). This is a two-step process:
   1. Pre-conversion. We extract and check your data.
   2. The conversion itself. This is done as part of software installation.
5. Personal priority support.
6. Personal, post-installation follow-up.

We are local. Tower Systems is an Aussie POS software co. serving 3,500+ specialty businesses. If you think we could help you, please call 1300 662 957 or email sales@towersystems.com.au.

We are grateful to business owners and staff in your channel who guide our software development. Their advice helps us make more useful software.

Tower Systems offers the only Australian developed and supported jeweller POS software.

We make what we sell. Our jeweller software is 100% ours. This matters because we can offer a level of support, training and assistance beyond because it is our product, made for jewellers, made to help jewellers run more efficient, valuable and enjoyable businesses.

While other businesses sell jeweller software in Australia, from what we have seen nit is software from overseas, made by others, maintained by others and controlled by others.

Here at Tower Systems we make what we sell and we stand by it and ensure that it serves the needs of our customers.

This matters to jewellers. Our software offers a solution for local market needs. This is differentiating for us. It is also differentiating for jewellers as they can leverage tools that help them focus on delivering local solutions for local shoppers – this helps with shopper outreach and service.

The Tower Systems Jeweller POS software is innovative, flexible and deeply tailored to the needs of local jewellers. We provide a platform of tools for efficient and creative business management and marketing.

Here are benefits jewellers using our jeweller POS software tell us they love:

1. Easily and accurately sell items by weight or length.
2. Track serial numbers of what you sell.
3. Include your own product care information on receipts.
4. Buy now pay later integration for over the counter sales.
5. Automate reminders and offers for birthdays & anniversaries.
6. Automated workshop management tools including text message & email notifications save time.
7. Benefit from advanced stock performance metrics and tagging.
8. Easily bulk manage inventory.
9. Sexy jeweller specific hardware.
10. Portable POS software on iPad, Surface or similar to sell anywhere, any time.
11. Reduce the headache of lay-bys with several buy now pay later options.
12. Perform effortless stocktakes, orders and sales on your phone or tablet.
13. Save money on bookkeeping by integrating with accounting software.
14. Offer an online catalogue easily (Shopify, Magento & WooCommerce).
15. Bring customers back more often with our unique loyalty tools.
16. Load electronic invoices from suppliers.

We are grateful to the hundreds of jewellers in our jeweller POS software user community today. Their advice, support and encouragement are inspiration to us daily. Thank you.

Jewellers offering workshop facilities often think of software for their business in the context of Point of Sale facilities, how the software can help the business at the front of the store. The Tower Systems jeweller software goes much further – for example, in to the repairs management / workshop management area.

Workshop management software is a specialty need, which is served by the Tower Systems software for jewellers. Using this software, jewellers can manage their workshops, repair jobs and customer contact – providing a more steamlined, efficient and valuable connection with repairs customers.

Good repairs management software helps with customer service, protecting the piece brought in for repair itself and with overall jeweller business management integration.

State of the art repairs facilities cut management time, reduce mistakes and make it easier to bill for each task in a repair job and thereby more completely cover the business costs with appropriate margin.

Here are some of the features that the Tower Systems jeweller management software provides to jewellers through its workshop management / repairs management tools:

1. Manage customer contact by text or email.
2. Scan receipts or job card to find a repair in the system. Alternatively, quickly find repairs based on customer details.
3. Track repairs by customer.
4. Support multiple repairs per customer at any time.
5. Accommodate multiple repairers per job.
6. Easily schedule in-house or outsource repairs.
7. Store quotes for later reference when it converts to a job.
8. Manage partial payments of an account.
9. Track repairs by repairer.
10. Track repairs by courier.
11. Automate pricing for popular repair jobs.
12. Allocate staff and repair instructions.
13. Allocate existing stock used for a repair job.
14. Print bar-coded job cards and receipts automatically.

We are grateful to the many specialty repairs services jewellers who have worked with us to craft and refine our repairs management software, to create for a better solution in our software for our jeweller POS software customers.

The sophistication now available in good repairs facilities plays out in other parts of the software. It’s like the NASA mission to the moon – there are many side benefits along the way for all.

Today’s full service retailer needs to manage every part of the business for efficiency, profit and repeat business. This is where repairs management software plays a vital part in the mission of the business.

Tower Systems has been in business for more than thirty-five years. We are an Aussie company with development and support based locally.

When people contact us, they are not sent offshore. Better still, our software is developed in Australians and Australian businesses.

We develop, sell and support our jeweller software. Our customers can access the software through rental, lease or purchase. They can choose the payment method that best suits their business needs.

The jeweller software we sell today is different to what we sold ten years ago. It is different to what we sold last year. We actively embrace change and enhancement, helping our hundreds of jeweller customers embrace change, too, through evolving software.

The benefits to jewellers of the Tower Systems software are myriad. They include reduced paperwork, reduced mistakes, efficient workflow, easier customer marketing, easier differentiation of the business to reflect the business unique selling proposition.

The most important benefit to jeweller retailers of the Tower Systems POS software is the provision of a sound base of data on which to base business decisions, better business decisions.

Tower Systems helps its jeweller customers learn and master our software by providing on-site, live training. We visit the store and train all the staff. We back this up with unlimited free training oevr the phone for years as part of our support package.

The Tower software can be used in the cloud or on the desktop. Our customers choose what they prefer. In either case, integrations to accounting solutions such as xero are available.

The most significant advancement that we have seen for jewellers over the last two years is the implementation of jeweller POS software integrated websites. We make selling online easy and consistent.

What makes Tower Systems stand out is that we are the only Jeweller POS software company in Australia offering Australian developed and supported software. We make what we sell. We are not agents for another company.

What is next is the ability to more easily do pop-up retail, to sell anywhere, any time and through this to find new customers. Our online integration with Shopify, Magento and WooCommerce are perfect for jewellers who see online as key to their success in the future.

We are grateful to jewellers for their support, guidance and business for decades. Their advice has helped make our software better, without a doubt.

Let’s start with a story…

Frank got to the shop just before closing, in time to purchase a beautiful necklace as a gift for his wife for their seventh wedding anniversary. Talking about this at the counter, we explained how we could remind him next year so there was no last-minute rush.  Frank was thrilled.

Fast forward eleven months and Frank was in with two weeks to spare. He brought with him the voucher we sent as an early bird purchase encouragement. He spent $350.00 with us on another anniversary gift, bagging a $25.00 discount. Frank also told us about his daughter who had been born two months earlier. We asked for her birthday so we could remind him about that. “As long as you send me another voucher”, he joked. We will.

You can do this. It is easy. It takes a few seconds at the counter. Each time you add information about a customer you could be setting up future sales.

We can help you, through our jeweller software.

Embedded in our jeweller specific software are facilities like these and more on which you can rely to sell more to shoppers in a visit and to bring them back more often.

We believe in small business and everyday appreciate the value of locally owned businesses, like those we serve. We face big competitors too and do this head on, by following the advice we provide to you.

Software from Tower Systems has facilities designed specifically for jewellers, to enable you to do this, to leverage your point of difference at each touchpoint.

We believe that the more you leverage the specialisation in your business the more you differentiate your business from big business competitors.

1. Club / community group deals / pricing.A great way to win new shoppers is through a community group. You can publish a card or voucher enabling members of a group to present this for a discount on each purchase. The software can track the purchases and at a designated time you can give the group a rebate in return for their member loyalty. Clubs are valuable places, they support businesses that support them. If they can encourage members to shop with you as a fundraiser you could attract plenty of new customers. The more groups and people you have talking about your business the better.
2. Catalogues. Your marketing group or product suppliers can provide data files for any catalogues in which you participate. You can load these into the software making it easy to offer catalogue prices through the term of the catalogue offer. Never ever sell a catalogue line outside of the catalogue facility we have as this gives you the best level of control for your business.
3. Events. Using this new facility, added Q1 2018, you can market to shoppers based on interests, past purchases, birthdays and other date related events in and around their lives. For example, you could run an email campaign for all who purchased a brand of jewellery or a type of jewellery item, pitching an add-on purchase. Here is another example: you could email everyone with an anniversary in the coming month, with an offer to encourage them in. Here is another example: send an offer of a free clean to everyone who purchased a ring a year ago.
4. Special customer orders.  This is the ability to order stock from a supplier for a specific customer. On arrival of the stock item, a barcode is printed with the customer name, for placement on to the product. The software can be set to send an alert to the customer by text or email, advising the arrival of the goods into the store. Customers love this personalisation. Better still, pitch an offer to customers prior to ordering from suppliers. Pre-sell. Get a non-refundable deposit. Then place your order.
5. Share knowledge. On receipts and other touchpoint documents, include product care knowledge that sets your business apart from others people can shop with.
6. Multibuy. Reward your regular shoppers with a coffee card type offer. For example, buy five items, anything, over, say, six months and get 25% off your next item. We appreciate that some jewellers will consider this approach to marketing to be crass, beneath them. The reality is plenty of shoppers love deals. They show
7. Instant loyalty rewards. Another way we can help maximise sales is with an instant loyalty reward. This is particularly useful where you see shoppers once a year or quite infrequently as is often the case in locally owned businesses. Using rules that you control, a receipt can include a voucher offering a specific amount off the next purchase if that purchase is made in a timeframe you set. An average 19% redemption rate for the vouchers with a third redeemed the day of purchase. Male shoppers are far more likely to redeem the day of purchase. This instant loyalty rewardfacility is another way we serve your type of business. In the software, we call it discount vouchers. We have one customer, a high-end jeweller, who sold a $20,000 piece for which the shopper received a $1,000 voucher. They immediately, in that visit, spent another $5,000, because of the $1,000 voucher. So, overall, they achieved $25,000 in sales with $1,000 off. The business prices on the basis of a percentage of every item being available for discount.
8. Make what you sell. Using the manufactured goods facilities in the software it is easy to make goods. For example, you might put together a necklace and a bracelet in a single purchased pack. This is your pack, only available from you. It is easy to setup, sell and manage. This is a valuable point of difference.
9. Gift vouchers. Sell customers who can’t decide what gift to purchase a gift voucher. Load on to this voucher any amount the customer wants. You set the rules on expiry and other voucher handling.
10. Supplier comparison. Since you can purchase some items from multiple suppliers, use smart reports in the software to compare the performance of your various suppliers.
11. Oxipay. Integrated in retailer is this buy now pay later finance option. You are settled quickly by the funder and the costs are like credit card costs. This can work better than LayBy in that you do not need to manage the goods in-store.
12. LayBy.You have complete control over how this is setup including the terms, rules and more.
13. Manage remotely. Plenty of our business owners are not in their businesses regularly. Our software has facilities that enable easy remote tracking and management. Some are obvious while others are hidden and secure, giving you peace of mind that you can leave your business.

Our specialty jeweller software has been designed for and with jeweller businesses. It can help you compete with big businesses and online businesses. We’d love to show it to you. We can do this, obligation free, in your shop or through an online demonstration.

Here are the details for our sales team: Please call our sales team at 1300 662 957 or email them at sales@towersystems.com.au.

Helping you help the Franks of the world express their love, on time.

Frank got to the shop just before closing, in time to purchase a beautiful necklace as a gift for his wife for their seventh wedding anniversary. Talking about this at the counter, we explained how we could remind him next year so there was no last-minute rush.  Frank was thrilled.

Fast forward eleven months and Frank was in with two weeks to spare. He brought with him the voucher we sent as an early bird purchase encouragement. He spent $350.00 with us on another anniversary gift, bagging a $25.00 discount. Frank also told us about his daughter who had been born two months earlier. We asked for her birthday so we could remind him about that. “As long as you send me another voucher”, he joked. We will. 

Reminding shoppers of gift buying opportunities is valuable for independent retail businesses. Doing this with thoughtfully tuned email or mail communications and including an offer can enhance the response rate.

These marketing tools are part of a range of jeweller specific marketing and management facilities in the jeweller software developed and supported by Tower Systems in Australia.

Another way we help maximise sales is with an instant loyalty reward. This is particularly useful where you see shoppers infrequently, like for anniversary gifts. Using rules you control, a receipt can include a reward offering an amount off the next purchase.

An average 19% redemption rate for the vouchers with a third redeemed the day of purchase. Male shoppers are far more likely to redeem the day of purchase. Frank will attest to that.

The instant loyalty reward can also work with a point based program for more regular shoppers too, helping them spend more with you.

Our jeweller specific software also offers:

• Bundle pricing where you sell several items together. For example, matching earrings and a necklace or a bracelet and a necklace.
• Including care instructions on receipts.
• Smart reporting. The most important competitor is your own business. Our software makes it easy for you to compare month on month, year on year, by category, supplier and more.
• Multibuy pricing where people purchase over time and receive a free item. This works particularly well as people build a collection.
• Theft mitigation. We help you protect your business against employee and shopper theft.
• Managing repairs, regardless of whether you do them in-store or not.
• Easy loading of electronic invoices from your suppliers.
• Linking to a website for online sales.
• Linking to Xero to cut bookkeeping and external accounting costs.

See the software live. Contact us for an obligation free demonstration: Please call our sales team at 1300 662 957 or email them at sales@towersystems.com.au.

This software is affordable. You can purchase the software outright, lease it or rent it. You can use it in your business loaded on local computers or in the cloud. How you purchase and access the software is 100% up to you.

Supported by humans, in Australia. Our help desk is in Hawthorn, Victoria. Everyone who works on the help desk has experience in retail. To access the help desk you can call, email, post a Facebook message Tweet or text us.

Training is personal. We come to your business and train you in the software. The training is tailored to your specific needs. Like I said, training is personal. Long after we install, you have access to one on one training, at no additional cost.

The Tower Systems POS software for jewellers is unique. It is the only POS software for jewellers made, enhanced and supported in Australia, for Australian jewellers.

Evolving thanks to valuable software updates, this software gets better with age.

Jeweller users of the software have a direct say in the development and enhancement of the software thanks to a transparent process established by Tower Systems.

Australian software serving Australian niche retail businesses is vital for the local economy and the local points of difference being leveraged in the retail businesses.

Jewellers and their employees love the Tower software for many reasons:

1. No one tells you how to run your business. We’re jeweller software experts who give you the tools with which you can make the decisions that are best for your business.
2. This is software designed specifically for jewellers.
3. The software is updated regularly to include enhancements suggested by jewellers and their employees.
4. There are excellent shopper loyalty and marketing facilities to help drive basket size and return shopping.
5. Training is delivered live, in-store.
6. There are more than 130 training videos for refresher training.
7. Live help desk support where you talk to a human on the phone. No faceless email type support here.
8. Electronic invoice and stock file connections with your suppliers.
9. Free weekly online user workshops offering group training and networking opportunities.
10. Australian made.

Serving 300+ jewellers with our specialist jeweller software, our service is personal:

1. We train you in your business, face to face.
2. Our support is Australian based, 24/7 and specialist to your needs.
3. We develop the software. We are not agents.
4. Our software is developed for you. It is not US or Chinese software.
5. You have access to more than 130 training videos.
6. You have access to a comprehensive, self-serve knowledge base.

Facilities in our jeweller software include: sales, customer loyalty, integrated eftpos, repairs management, special orders, gift cards, employee tracking, inventory management, specials / catalogues / offers, web-store interface, Xero interface, product care instructions, customer follow-up marketing, performance reporting, theft management, second-hand goods management, bundling pricing, servicing assistance / management, employee rostering and plenty more.

Tower Systems is proud to support Australian jewellers with Australian developed software for jewellers.

Pandora, Thomas Sabo and other respected international jewellery brands confidentially provide to Tower Systems sock files with details of each inventory item so these can be easily maintained in the jeweller management software used by jewellers.

Through partnership with these respected jewellery companies, we are able to help our customers to maintain stock files to current standards. This saves time in the retail businesses. It also facilitates greater data accuracy. Plus, it better connects the jeweller retail businesses with the suppliers.

Our work, done closely with suppliers, builds strong and valuable bonds. Better still, it helps the local independent jewellers run more professional and world-class businesses.

The work done here by Tower Systems is offered pro-bono by the company as part of its commitment to helping small business retailers.

To find out more about how Tower Systems helps small business jewellers connect for a data feed with jeweller suppliers, please speak with one of our jeweller software experts today.

Tower Systems offers the only Australian developed jeweller software created specifically for Australian small business jeweller shops. Using our software, jewellers can manage their businesses efficiently, focus on greater year on year success.

Thanks to the support of hundreds of jewellers, the tower Systems jeweller software is best practice.

Small business retailers understand the importance of being local. This is where the local pitch from Tower Systems works as our software genuinely is the only Australian developed software for specialty jeweller retailers.

There is a considerable difference between the software packages being promoted to Australian jewellers. The biggest difference is the heritage of the software.

Tower Systems is a software company. We specialise in developing excellent software specific to the needs of jewellers. We are not using the software to try and sell you consulting services.

It is our duty to provide you with software facilities and reports you can use without having to pay consultants to interpret the reports for you. This saves you money. Our Tower Advantage^TM service provides you with expert help.

Tower Systems is an Australian software company. The jeweller software we sell is what we develop ourselves, here in Australia.

Talk to us and you can speak with the IT professionals directly in our business who develop the software we want to sell you.

Jewellers have a direct say in all software enhancements we deliver.

These things separate Tower Systems from Retail Edge, ARMS and Swim.

Serving 300+ jewellers with our specialist jeweller software, our service is personal:

1. We train you in your business, face to face.
2. Our support is Australian based, 24/7 and specialist to your needs.
3. We develop the software. We are not agents.
4. Our software is developed for you. It is not US or Chinese software.
5. You have access to more than 130 training videos.
6. You have access to a comprehensive, self-serve knowledge base.

Facilities in our jeweller software include: sales, customer loyalty, integrated eftpos, repairs management, special orders, gift cards, employee tracking, inventory management, specials / catalogues / offers, web-store interface, Xero interface, product care instructions, customer follow-up marketing, performance reporting, theft management, second-hand goods management, bundling pricing, servicing assistance / management, employee rostering and plenty more.

Our commitment is to provide jeweller software you can use to guide more profitable control over your business – without the need to hire a consultant.

Here are 9 ways this software can help your business:

1. Report smart. Our easy to read yet comprehensive reports help you better understand your business without having to hire an expensive consultant to do this for you.
2. Receipts, invoices and other documents can be customised toreflect the taste and style of your business.
3. From repairs to serial number tracking, we help you deliver consistently professional and personal service.
4. Get customers spending more. Our loyalty facility tuned to the unique spending habits of jewellery customers improve the spend per visit.
5. Easy LayBy. You can LayBy with certainty thanks to professional facilities backed by good documentation to your customers.
6. Cut your bookkeeping and accounting fees. From GST reporting to having an up to date P&L, we can save time and money by linking to software like Xero.
7. Connect your online with your shop. Our Web Store facility handles this.
8. Cut theft. We you are not there, our software tracks behaviour. Our free Theft Check service has been successful to catching theft before it is too late.
9. The Tower Advantage^TM. Our professional and friendly help from training to support to business advice. We are not your average software company.

Tower Systems is proud to offer the only Australian developed and supported software specifically for jewellers.

We are a software company first. What this means is we are not consultants with a prime focus on earning consulting fees.

We make good software you can use without having to pay someone to analyse this for you.

Since we make the jeweller software ourselves we have the very best control over the software. This means we are able to deliver more user-suggested changes more quickly than software that is developed overseas or from a company owned by overseas interests with more of a focus on overseas needs.

Australian software for Australian based jewellers matters as it serves local needs.

And retail is changing locally quickly.

Using the Tower software, Jewellers have access to terrific tools for today’s marketplace:

1. Easy handing of special orders.
2. An elegant solution for managing the manufacturing process.
3. A comprehensive repairs management solution.
4. The easy ability to fine tune marketing to reach customers when you want and need to deliver the service level you hope for. Easy website integration.

WHAT IS UNIQUE ABOUT TOWER SYSTEMS?

We were recently asked by a journalist to list other “unique” things about our software/service. Here is our answer:

1. We are a software company, not a consulting business using software as a mechanism for driving consulting fees.
2. Our software evolves based on jeweller needs. We have a transparent approach to learning and serving needs beyond what we do today.
3. The proprietary TAGS facility in or software is a genuine technical point of difference jewellers have told us they love. We are grateful for their feedback.
4. We serve jewellers, not groups. Jewellers are our customers. While we happily enhance the software to serve marketing and buying group needs, the needs of individual jewellers come first as in our experience they have the very best ideas.
5. We are in your business. Not a contractor we hire, not over the phone, when we install the system we do it in your business, working with you.
6. Second-hand goods. These facilities have been developed with jewellers and authorities so you have the right records on hand.
7. These facilities have been developed to help you streamline workflow and keep in close contact with customers throughout.
8. Manufactured goods. From concept to manufacture, you can manage and track what you make for whom and when. This is a billing and management asset.
9. Lay-by. Our Lay-by facilities have been developed in close consultation with jewellers, making them unique and comprehensive.
10. We offer more facilities than any other system. These offer you flexibility for driving purchases in the current visit and for bringing shoppers back more often.
11. You have access to extraordinary customisation through settings, enabling you to represent your business how you want.
12. Embedded in our software are facilities for tracking how the software is used. This enables us to help you reduce employee theft.
13. Retail focussed. A challenge of retail is to uncover opportunities early. Smart reports in the Tower software unlock information about your business that too often is overlooked.

Jewellers are welcome to check us out. We are proud to serve hundreds of jewellers already.

The latest jeweller shop software from Tower Systems delivers enhancements developed in close consultation with independent jewellers. These enhancements include even better facilities for professionally serving customers with elegant customer-facing documents as well as facilities unique to jeweller businesses.

Working closely with jewellers, our team continues to evolve our jeweller software to serve the unique needs of jeweller businesses, to ensure the software helps the jeweller businesses themselves evolve.

These things separate Tower Systems from Retail Edge, ARMS and Swim.

Serving 300+ jewellers with our specialist jeweller software, our service is personal:

1. We train you in your business, face to face.
2. Our support is Australian based, 24/7 and specialist to your needs.
3. We develop the software. We are not agents.
4. Our software is developed for you. It is not US or Chinese software.
5. You have access to more than 130 training videos.
6. You have access to a comprehensive, self-serve knowledge base.

Facilities in our jeweller software include: sales, customer loyalty, integrated eftpos, repairs management, special orders, gift cards, employee tracking, inventory management, specials / catalogues / offers, web-store interface, Xero interface, product care instructions, customer follow-up marketing, performance reporting, theft management, second-hand goods management, bundling pricing, servicing assistance / management, employee rostering and plenty more.

We are grateful to be at the Hong Kong International Jewellery show this week.

Yesterday was fascinating seeing the range of products here and understanding the opportunities with and for retailers and jeweller suppliers.

This is an extraordinary event companies like ours benefit from in terms of how we can better serve our customers – through understanding more about their businesses.

The more time POS software companies look and work outside their businesses the more their customers benefit.

The Tower Systems Jeweller Software helps independent jewellers increase business by bringing shoppers back for important life event purchases. It is easy to set this up, to remind shoppers to come shop with you. Date related reach-outs to customers are another way we help retail jewellers to personally invite shoppers back into the business. But don’t rely just on this as it is one of many ways you can use this software to personally connect with your customers and through which you can demonstrate a care and attention from your business that is heartfelt and useful.

The Tower Systems training, support and retail business management teams can help with implementing these and other retail business growth opportunities that are embedded in the Tower Systems Jeweller Software.

With hundreds of jewellers using this software, Tower Systems is able to draw on experiences gained from years of service in-store with jewellers to help others deepen shopper engagement with the result of increasing sales. This is vitally important in the competition with online businesses. Being personal matters yet it can have a high cost. By leveraging smart tools in the software, your jeweller business can appear personal without the labour cost of being personal. Helping you achieve this is part of what Tower Systems offers its customers every day.

Being personal matters in retail, especially small business local retail serving a local community. It matters in small business POS software companies too. This is why, when you speak with someone at Tower, you know who they are. It is also why you can connect with our leadership team, personally and on any business matter – beyond the software even. This retail business advice and management assistance is another differentiating service for Tower Systems. We take the assistance we provide beyond the usual help desk engagement seriously because we know that it is in this space where we can make the most positive impact on a jeweller business – using the software as a tool and layering this with smart business knowledge we can help in practical and valuable ways.

So what we do is about much more than helping you remember dates. We welcome opportunities to engage deeply and personally for the good of your business.

There is a considerable difference between the software packages being promoted to Australian jewellers. The biggest difference is the heritage of the software.

Tower Systems is a software company. We specialise in developing excellent software specific to the needs of jewellers. We are not using the software to try and sell you consulting services.

It is our duty to provide you with software facilities and reports you can use without having to pay consultants to interpret the reports for you. This saves you money. Our Tower Advantage^TM service provides you with expert help.

Tower Systems is an Australian software company. The jeweller software we sell is what we develop ourselves, here in Australia.

Talk to us and you can speak with the IT professionals directly in our business who develop the software we want to sell you.

Jewellers have a direct say in all software enhancements we deliver.

These things separate Tower Systems from Retail Edge, ARMS and Swim.

Facilities in our jeweller software include: sales, customer loyalty, integrated eftpos, repairs management, special orders, gift cards, employee tracking, inventory management, specials / catalogues / offers, web-store interface, Xero interface, product care instructions, customer follow-up marketing, performance reporting, theft management, second-hand goods management, bundling pricing, servicing assistance / management, employee rostering and plenty more.

Serving 300+ jewellers with our specialist jeweller software, our service is personal:

• We train you in your business, face to face.
• Our support is Australian based, 24/7 and specialist to your needs.
• We develop the software. We are not agents.
• Our software is developed for you. It is not US or Chinese software.
• You have access to more than 130 training videos.
• You have access to a comprehensive, self-serve knowledge base.

Tower Systems has released a brief new promotional video promoting its jeweller software. We are proud to be growing in our service of this specialist retail niche:

In a recent Q&A, Tower Systems was asked about its specialist jeweller management software and why the software is so popular with hundreds of jewellers in Australia and New Zealand.

The Q&A started with a query about what is unique about Tower in the jeweller space:

1. We are a software company, not a consulting business using software as a mechanism for driving consulting fees.
2. We are in your business. Not a contractor we hire, not over the phone, when we install the system we do it in your business, working with you.
3. Second-hand goods. These facilities have been developed with jewellers and authorities so you have the right records on hand.
4. These facilities have been developed to help you streamline workflow and keep in close contact with customers throughout.
5. Manufactured goods. From concept to manufacture, you can manage and track what you make for whom and when. This is a billing and management asset.
6. Our LayBy facilities have been developed in close consultation with jewellers, making them unique and comprehensive.
7. We offer more facilities than any other system. These offer you flexibility for driving purchases in the current visit and for bringing shoppers back more often.
8. You have access to extraordinary customisation through settings, enabling you to represent your business how you want.
9. Embedded in our software are facilities for tracking how the software is used. This enables us to help you reduce employee theft.
10. Retail focussed. The big challenge of retail is to uncover opportunities which you can still leverage them. We have smart reports which unlock for you information about your business which can help you here.

Next, we fielded some other questions about our jeweller software that may be of interest to readers here.

Is the software multi-store compatible?

Yes, you can use the software in multiple retail locations as well as retail and a warehouse plus from home and even on the road or at trade shows. Through the multi-store facilities you can see stock on hand in other stores, move stock between stores and report by store or the group.

Using the multi-store facilities, additional stores don’t need to have the software installed, saving time and management overhead.

Does a retailer need to be in-store to access their system?

No, jewellers and their managers can access the software from anywhere – with appropriate security options available to protect the business data.

The security around out of store access is comprehensive – ensuring that data is protected.

What type of reports can the system generate?

This question is kind of like how long is a piece of string. The software has more than 100 reports. Each report was either in the software because we wanted it there or because a business using the software asked for it. We have many jewellery business specific facilities such as fast seller reporting, stock turn, return on investment, supplier comparison, employee sales reporting, sales by time. The opportunities are considerable.

The valuations facility includes customer documentation necessary to serve a variety of valuation needs. The valuations facility has been developed closely with a variety of jewellers and their employees.

The Tower Systems Jeweller software also offers comprehensive manufactured goods, repairs and second-hand goods facilities – all of which have been developed with jewellers in a variety of situations from single operator to multi store group – in Australia, New Zealand and several overseas countries. Each of these three areas of the software – manufactured goods, repairs and second-hand goods facilities – is specific to the needs of jewellers.

We are proud to deliver specialist software for specialist small business jewellers, software on which you can rely to create more successful and valuable businesses.