CategoryPOS Software

The Camping and Outdoors retail business POS software from Tower Systems is another example of locally made POS software serving specialty local retail needs.

Camping and outdoors businesses have unique needs in their service of folks who enjoy camping and the outdoors life. Our POS software is fine tuned to help these businesses serve local needs and add value to the shopping experience by consistently sharing local knowledge.

Using  this POS software, camping and outdoors businesses are able to track sales, reward regular shoppers, encourage one time only shoppers and connect with suppliers in ways that benefit the local campaign and outdoors business.

Let’s look at how we help in the one time only shopper situation. Thanks to smart and differentiating loyalty tools, using our software you are more likely to encourage / guide / reward these shoppers to spend more in their one time only visit with the camping and outdoors business.

We have seen this plenty fo times in retail. A one time only shopper visiting for a specific need and walking out buying 2, 3 and 4 times more than they intended … because the smart loyalty tools open them to that opportunity.

From a customer service perspective, this smart POS software offers campaign and outdoors businesses opportunities to share product care and product use information that isn unique to those businesses. This is an opportunity for the business to differentiate and that equates to commercially valuable branding. This is about leveraging intellectual property for the value of the business and in service of customers.

Tracking sales by time, day, employee, supplier and more, camping and outdoors businesses can better understand what is working in the business and where there are opportunities for improvement. This can be great news, especially in a seasonal business that relies on excellent customer service to maximise each customer visit opportunity.

Tower Systems interest the camping and outdoors business opportunity having served in the fishing bait and tackle marketplace. It was a natural progression for us to serve campaign and outdoors businesses. We are grateful for the lead in and the experience it provided.

We are a specialist POS software company making, selling and supporting POS software for specialty retailers in Australia and New Zealand. We serve thousands of small business retailers with more join ing our community each week.

We have discovered that our POS software is ideal for cleaning supplies businesses. Hmm, that’s not completely accurate. We did not discover this, some of our customers discovered it … for which we are sincerely grateful.

It turns out that some specialty facilities in our POS software serve unique needs of cleaning supply businesses, meaning that we now have POS software for cleaning supply businesses. Tada!

We are grateful for the cleaning supplies businesses using our POS software already. Their insights are helpful as we grow into this niche business channel.

Using our POS software, cleaning supply businesses are able to take care of key needs in their businesses, including but not limited to:

• Product use information, to ensure customers have correct use information for cleaning products as and when required.
• Serial number tracking. Tracking large items by serial number from dat of arrival through to sale.
• Quote and invoice management. Creating quotes for customers, invoicing these and managing the data and associated processes.
• Producing picking slips.
• Handling multiple shipping locations per customer.
• Special orders. Managing orders of items for specific customers.
• Product storage information to ensure safe storage of cleaning products.
• Bundling products together for easy purchase – this is especially useful for infrequent shoppers.
• Age check for items that need to be sold with this description.
• Customer billing including the billing of services where appropriate.
• Tracking repairs is a cleaning business offers repairs of cleaning equipment./
• Customer marketing follow up through email and similar campaigns.
• Advice to customers by text message of special order arrival.
• Click and collect.
• Buy now pay later integrations.

Our Australian developed and supported POS software is rich in functionality and is regularly updated to take the software even deeper into specialty needs. This is what niche businesses look for in software, something that can evolve further to serve their needs. It’s why we call our business a vertical market POS software co – be cause vertical represents specialisation and that’s what cleaning supply businesses are, niche and specialty.

Using our POS software, cleaning supply businesses are able to manage their business and the products they sell in ways that are useful operationally and beneficial to the planning for the future. Our installation and training folk can help bring business goals to life through training in specialty parts of the software that serve cleaning supply businesses.

From stock control to insights reporting to accounting integration to website integration, what we offer is comprehensive. But, don’t take our word for it. See the software live in an online demonstration that is one on one, where your needs are explored and your questions are answered. It starts with a reach out to our sales team: sales@towersystems.com.au.

Portable POS software

What makes the Tower Systems POS software specialty POS software in service of specialty retailers. While the answer to that varies by retail channel, here are some of the specialty facilities in our POS software that play to our service of specialty retailers:

1. Age check – helping to systemise your approach to ensuring that you sell age restricted product to eligible customers.
2. Chemical notification. When you sell some items for which you are required to include a care notice based on chemical make-up.
3. Scale integration. We have the government credentials.
4. Supplier electronic invoice integration.
5. Loyalty platform integration influencing FlyBys in New Zealand.
6. Greeting card company systemised product categories and codes to facilitate deeper reporting.
7. Gem and other jeweller specific gemstone data point recording and tracking.
8. Outdoor product labels that are weatherproof.
9. Secondhand goods customer tracking.
10. Firearms customer detail tracking.
11. Shopper postcode tracking.
12. Pet care follow up date information so you can remind customers.
13. Pet microchip details.
14. Quote from POS – the ability to scan items on the POS and turn these easily into a quote for formal submission.
15. Tracking delivery details separate from customer details.
16. Text message to advise a customer their special order is in.
17. One-off product make management tools tracking deposit, customer details, labour and materials.
18. Special customer orders tracking orders places for customers.
19. Product label personalisation so you can reflect your business style and approach on product labels.
20. Smart receipts that include information you deem vital to share with customers about your business and products purchased.
21. Birthday and anniversary reminders for customers.
22. Bundling where people can purchase complete packages while you continue to track individual item sales.
23. Serial number tracking.
24. Colour / size / style product sales tracking.
25. Direct Xero cloud based accounting integration.
26. Direct Shopify integration.
27. Direct Magento integration.
28. Direct WooCommerce (WordPress) integration.
29. Direct Tyro broadband EFTPOS integration.

This list is by no means complete. It is a glimpse into what specialty POS software looks like for specialty retailers. It shows the depth of specialisation in our POS software, built in to serve the needs of retailers keen to run software that serves their needs today and into the future in their specialty retail businesses.

Tower Systems is grateful to its customers for their service and insights that guide what we do every day here to gulp small business retailers do well.

last week Tower Systems released another POS software update, providing access to enhanced facilities and other benefits for retailers who partner with is.

This update is part of our regular software enhancement program. This latest POS software update delivered almost 50 enhancements to our software, many of which were suggested by customers through our transparent Software Ideas process.

In the advice to our customers about the update, we listed the enhancements and provided further information.

The POS software update was commercially released following a comprehensive alpha and beta test release process, ensuring that what we delivered passed all necessary QA processes to provide our customers with a software update they will value and appreciate.

By providing our customers with the details of what is in the update, we provide them the opportunity to decide whether they want the update. We do not force POS software updates on our customers. Nor do we automatically install updates as we believe that our customers have the right to choose. They appreciate this, too.

Like each update to our POS software, our advice email has installation instructions as well as advice on how to contact us for help by phone, email, Facebook, chat and more. We make contact as easy as possible to help people be in contact with us.

2020 is proving to be a significant year for our Tower Systems POS software user community with major software enhancements and changes already delivered and more under development. This is serving our specialty retail channels els, helping retailers to work on their businesses to drive efficiency, profitability and enjoyment.

With small business retail playing an enhanced role in serving local communities we are proud to help these vital local businesses with better software, more finely tuned POS software that is even more reflective of the specific needs they tell us of.

Our customers have access to us to discuss change requests. There is no wall between us. From the development team to the support team to the leadership team, our customers have access to Tower Systems team members for discussion about software enhancements and usability as we know that this dialogue helps us make better software and that benefits our customers, and us.

Through our Tower Systems POS software small business retailers have access to two buy now pay later platforms that they love.

Humm, which is part of the Flexirent group and ZipPay / ZipMoney that are part of the broader Zip platform. These two buy now pay later offerings are integrated with our POS software and retailers love them. Both are viable alternatives to Afterpay.

Sure, Afterpay has brand recognition. However, Afterpay has a cost to retailers, which can fall as a cost to consumers, that is higher than the cost of Humm and ZipPay for retailers.

The lower the cost of the buy now pay later platforms the better it is for a retail business.

Afterpay works fine. Shoppers love it. Humm and ZipPay work fine too and shoppers using them love them too.

Thanks to smart POS software integration, Humm and ZipPay offer good and viable solutions for over the counter retailers looking to replace the old-school LayBy with something that works better for them and their customers.

We have experience integrating with Afterpay and feel no ill toward the company. The purpose of this blog post is to note for retailers that there are alternatives that offer similar services, that help shoppers make purchases today that otherwise might be delayed and could leak to other retailers.

On our own retail business websites we offer solutions across Afterpay, Humm and ZipPay. That’s right, all three are available and in serving of customers based on their own preferences. We have the experience and accounting data through which we can determine the viability for the business of Afterpay and its costs versus those of Humm and ZipPay.

Like anything in business, do your homework, determine what works best for you and for your customers.

Buy now pay later is a boon for shoppers and retailers, helping drive purchases at a time when retailers are keen for these. The integration brings to life another payment method that is easy to transact at the counter and useful for a local business in service of its local community.

Replacing LayBy is something small business retailers have loved about the buy now pay later movement. We are glad to be part of this.

A holiday season can be a challenge in an indie retail business, a local small retail business for a holiday season presents management challenges, marketing challenges and positioning challenges.

How do you leverage the holiday season to achieve the best outcome for a business?

Today when we are writing here about holiday season we are referring to any season local to a business that can change traffic flow up or down and can result in a change, a spike, in what sells, how it sells and when it sells. It can also relate to difference shoppers, folks who are in town because of the holiday season.

Using our small business specialty retail POS software…

• Retailers can average the holiday season opportunity. they can do this by tapping into data from previous similar seasons.
• Retailers can also easily adjust loyalty settings, to make the most of the seasonal visitor opportunity.
• Retailers can bundle items to be more relevant to the opportunity of the season.
• Retailers can market to the seasonal opportunity based on past shopper engagement. This marketing can be started out of the POS, leveraging the curated POS data.
• Retailers can share local knowledge and thereby better serve those not usually in down regularly.
• Retailers can set pricing to serve the needs of a season. This can be date and time set for auto management.
• Retailers can tag items so as to track the performance of seasonal items outside of usual reporting modes in the POS software.

These are just some of the ways our POS software helps small business local retailers to drive holiday season opportunities.

Small business retail management is all about leveraging opportunities and doing this in service of shoppers local and online. Knowing what, when and how to leverage is a function of POS software curated data. The Tower Systems POS software can help with this.

Serving small business retailers in seaside towns, tourist destinations, outback locations, small country towns and elsewhere, we have years of experience helping small business retailers to make the most of opportunities, like holiday opportunities.

Holiday seasons present wonderful and valuable opportunities to retailers. Our software helps retailers make the most of these opportunities.

Our POS software is packed with benefits tailored to the needs of indie small business retailers, specialty retailers on the high street.

• Be calm. At the heart of any retail business often is frenzy, stress, even chaos. A core benefit of our small business POS software is the focus on calm, calm that comes from data that is at the heart of the business, on which sound business decisions are made. We help retailers and those who work in retail to be calm as they make the big and small decisions, as they pivot and embrace challenges and opportunities in the path ahead and to the side. We see good decisions made in the calm.
• Get rid of manual books at the counter for LayBys, special orders, stock you need to order and more.
• Cut dead stock and re-order based on data facts.
• Cut theft by knowing what is being stolen.
• Eliminate LayBy and get you paid sooner with buy now pay later.
• Make price comparison harder with bundled packs.
• Easily and consistently pitch locally sourced products.
• Drive community group member engagement with group pricing.
• Get one-time-only shoppers spending more with loyalty tools.
• Bring customers back with reminders on dates important to them.
• Save money on bookkeeping by integrating with Xero.
• Leverage your knowledge on receipts and elsewhere. Sell you.
• Reach beyond your four walls with a directly linked Shopify store.

The latest version of our locally made and supported specialty retail POS software, released two months ago, is visually and technically fresh. It’s made for Australian gift retailers to help you run a more valuable business.

Because we make what we sell we provide more relevant training and support. We work with customers on requested changes, too, leveraging the democracy of the entire user base to guide changes, to help us see what is possible through what we can all do together.

This is where the calm comes in. By providing certainty to underpin business decisions, we are able to help businesses calmly move through necessary decisions, to improve their situation and to add value at every opportunity. data is the key and we help in the cultivation and harvesting of business data.

We are pleased to announce that earlier this week we released updated POS software for small business retailers.

This latest update delivers benefits requested by customers and voted on by customers. Yes, we have a transparent democratic process to guide the content of the software updates we develop.

Even though corona is impacting plenty of businesses, here at Tower Systems our POS software development, testing, documentation and support teams are busy delivering access to ur customers, helping them to benefit from constantly evolving software.

This latest update has been made available at no additional cost to current POS software customers.

The update has been released with comprehensive support notes including information on installation and use.

The update is part of our regular enhancement program offering regular small format updates enabling the faster evolution of the software following the major release early this year that reflected a generational shift in the tech underpinning our POS software and a similar shift in the tech at the heart of our database management.

With retail changing rapidly in 2020, it stands to reason that the tools retailers get the most from are those that are evolving, too, to maximise emerging opportunities.

For any with questions about what’s in the software update, in addition to excellent documentation, we offer one on one training as well as personal support from knowledgeable team members. This is the personal human service we have known for, delivering access to helpful tools our retailer customers can rely on, bank on.

As this POS software update was released we are advanced in developing the next update with several streams of enhancement underway across the multiple development projects under way.

This is how good software is developed, multiple streams at once, bringing them to market as they pass QA and beta and are ready for wide commercial release. It’s a tried and true structured process that results in stable software for our customers.

Tower Systems serves small business retailers in niche channels. We are a specialty POS software company serving businesses in Australia and New Zealand. Being across multiple channels in multiple situations broadens our experience and everyone benefits from this diversity.

Epos is a term usually used in the UK by companies selling POS software to small business retailers.

So, when you read about epos software here in Australia you are usually reading about POS software. A company using the term epos software is likely to be a UK company promoting, maybe overseas developed software for Australian retailers.

We would say that any software business using the epos term is a company to be wary of if you are an Australian retail business looking to purchase Australian software for. In our experience, epos software is not Australian POS software for Australian businesses. Now, that may not matter to you. If it does not matter, okay. However, if you own an Australian retail business and you want Australian developed software then it may well matter. hence us dropping your attention to the definition of epos software in this blog post.

Knowing what you buy really does matter. Epos software could be good for your business. Locally developed POS software could be good for your business, too. This is why we say do your homework, understand where the software is developed, where it is supported, the terminology that is used in the software, to be sure if it is software for your local needs, using terms that make sense to you. This is critical in the usefulness of the software.

It comes back to the term epos. If you don’;t feel comfortable with that, if it is not immediately recognisable to you, then maybe the software itself will have th same challenge. Phrases and terms do matter in the sense of ease of learning and ease of use when it comes to business management software, especially small business software.

Here at Tower Systems we make, sell and support POS software. We are a local company doing this for local retailers.

Take your time. Ask questions. Do your research.  You being satisfied matters and that is why we say look into anything that feels like uneasy, like the term epos if it is not a term that is common to you.

We serve more than 3,500 small business retailers and everyday we are grateful for their support.

For many years Tower Systems has offered POS software to lottery retailers for the tracking of sales, managing customer payouts, understanding the sales performance of other product categories in the business and leveraging this and other data to achieve even better outcomes for the business.

Lottery retailers using our POS software can rely on our software to serve their needs, to deliver outcomes that are beneficial to lottery retailers.

Currently, Tower Systems serves around 1,500 independent lottery retailers with POS software for lottery retailers. The software we sell today is fresh with our R3 product being released a few weeks ago. This is a reimagining of POS software for lottery retailers, smart, fast, safe and keenly functional.

Our POS software for lottery retailers connects with Xero for seamless bookkeeping and accounting management. It also connects with Shopify for businesses that want to sell products online. Plus, there is a link to MYOB for that platform. For EFTPOS there are several connection opportunities for easy and contactless processing of credit cards and EFTPOS at the counter – to reduce mistakes, ensure fast operation and ensure clean management in the business.

Using our POS software for lottery retailers, the business owners and managers have access to terrific reporting tools, which can guide data based business decisions.

Available to rent for a few dollars a day, this Australian developed and supported POS software is purpose build and able to evolve with the business as its needs evolve. This flexibility is important as we see more and more lottery retailers expanding into new product areas including online and others. Our specialty retail software can help businesses serve in these new areas.

The rental option allows the retailers to cancel at any time, giving them control over the extent of their IT software spend.

Useable from the sales counter or the shop floor, this POS software serves retail businesses where they have customers, which is very important in today’s changing retail experience.

POS software for lottery retailers is a thing. It is purpose built to serve these retail businesses as so many have shown already. Tower Systems is grateful to the support and commitment from so many Aussie small b business retailers already to help serve this channel.

We have been selling a range of fun Tiger King Netflix tv series cards a couple of our shops for weeks. Customers are loving the fun of the cards and their connection to the Tiger King Netflix TV series.

From Joe Exotic to Carole Baskin and other Tiger King Netflix TV series characters, these cards are fun for today, a fun way to send someone a laugh in a time when a laugh can be just what they need.

This is another POS software connected website from the web dev team at our POS software company.

We connected with the publisher of the Tiger King Netflix TV series cards to bring them to Australian shoppers though our stores and some other retailers we partner with.

Tiger King is an awesome Tv show. Scary. Funny.Horrifying. Concerning. Addictive TV that we all watched, glued to the TV to see where it would go. Utterly fascinating. It made sense that there were cards for starts like Joe Exotic and Carole Baskin as people were fascinated by them and what they said and during the Netflix TV series.

Being on topic, on trend, like with this POS software connected website is being 100% opportunistic. This is retail today. Adopting trends early, leveraging them, making the most and, if appropriate, moving on to what’s next.

These Tiger King cards are fun. Once they are done, which will be soon, the next fun series is here ready to go, to leverage more fun as shoppers send cards to those they love and laugh with.

Being a POS software co and a retailer helps us see trends and leverage them and then share with our customers how they can do the same in their niche areas. Walking this path ourselves us guide our customers with the why and how. This separates us from the traditional POS software company. We are grateful to have the differentiation for our retail partners.

We were quick to embrace the Tiger King Netflix TV series opportunity and from there to show our retailers how they can use their POS software connected websites to embrace opportunities too. 2020 has been a year of opportunities and learning. Tons of challenges but plenty of fun too.

It’s business as usual at our Aussie POS software co with another software update set for release next week.

Next week’s update will be the first for our R3 product. We will deliver access to enhancements that extend the reach and appeal of the Point of Sale software.

Some enhancements have come from our democratic user votes Software Ideas platform while others have come from our internal team.

There are some security enhancements too based on updated security advice to tech companies.

The release of this update, as with the release of R3 itself weeks ago is another example of us delivering a business as usual experience for our treasured small business retailer customers.

R3 is a technically advanced and relevant to today Point of Sale software solution for specialty retailers. We are proud to make this software locally for Australian and New Zealand retail businesses. It is the support of these local businesses that encourages us daily and for that we are sincerely grateful.

We are grateful for the phone repair businesses that are using our POS software in their businesses.

Our low cost solution for tracking sales, customers, history and more is proving to be useful for these businesses in shopping malls and on the high street.

Phone repair businesses are finding our POS software ideal for maintaining accurate business records as well as for transacting across the counter efficiently and with surety. This is a POS software solution for phone repair businesses that is delivering good and useful outcomes.

Tracking time, inventory and other data points help the business owners to better manage for performance of phone repair businesses.

We kind of fell into serving phone repair businesses when we were approached by an owner. After talking with them we found that our software served their needs. We installed and found the fit to be good for them and good for us. We are grateful for this discovery and the business that has flowed to us from more phone repair businesses.

This is now a channel for us as we serve more phone repair businesses  with our Aussie developed and supported POS software. Each new customer helps us learn more about the business needs and this information feed into what we do and how we do it.

Being a software developer, we have control over what we sell. This works for us and our work with phone repair businesses as we are able to evolve the software along with the evolution of the businesses we serve.

With many phone repair businesses run under management, tight control over business data is important. This is where our Xero link is a help as is our Tyro interface that helps with safe, secure and fast EFTPOS processing. New can provide the business owner with tools and monitoring options that help them to see the business from afar and through this to more effectively manage the business for success.

Just as retail is evolving, so is our POS software company. We appreciate the opportunities to learn and grow, to attract new customers and through this to learn more about how we can better serve small business retail.

2020 is a fascinating and invigorating year in retail.