The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

Latest stories

A mental health plan is important in local small business retail

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As employers, as retailers and as small business owners, mental health issues are often not far away from any small business retailer. The challenges confronting retail businesses today add to the challenges already there.

Sometimes, we don’t know we are experiencing a mental health challenge while other times it’s obvious and on show for all to see.

How we confront mental health challenges is important for us, our business and those presenting with issues.

While we are not trained professionals in the area, our years of working with small business owners confronted by challenges to their mental health have helped us develop some guiding principles.

  1. Mental health is not easily measured or understood. One’s health is not outwardly obvious.
  2. Judgement cannot be part of how mental health is viewed or dealt with.
  3. Action is essential to improve your situation for doing nothing will achieve nothing.
  4. While taking the first step to confront mental health challenges can be difficult, it is relieving and rewarding.

Your GP is an excellent person to speak with. Explain to them how you feel and how this impacts on your life. Ask them to prepare a Mental Health Treatment Plan. This is a government recognised plan. It can usually be prepared in a single double visit to the GP. This plan is the trigger to you gaining Medicare supported access to a psychologist for an initial number of visits, which can be extended depending on your situation.

Some people can feel a visit to a GP or psychologist is not warranted in their situation. While the medical professionals are the best to determine this, there are other resources you could explore:

Beyond Blue has published Heads Up a useful resource for small businesses on issues relating to mental health in the workplace. This is a good starting point for learning more. In the resource there are links to other resources that can help.

Finding mental health resources for small business owners dealing with mental health issues is not as easy as it is finding resources for managing the workplace for better mental health. It’s tough running any business and sometimes things can feel overwhelming. This is where networking can help as a first step, talking with others.

Small business owners feeling challenges within themselves need to treat themselves as employees and use the resources available such as:

We will help and support in any way possible. We would be glad to talk confidentially about individual situations.

POS software for knitting shops helps serve the joy of knitting

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Using our POS software for knitting shops, knitting retailers can expect to build more enjoyable and valuable connections with knitters thanks to the community nourishing tools in the software.

From encouraging knitting club members to handling the sale of special orders to managing the stock control for and sale of kits of wool, patters and more as a single item through to selling by fractions, measure and length, this POS software for knitting shops serves them well.

This POS software for knitting shops does so much more. Indeed, here are answers to some of the questions we have been asked about our POS software for knitting shops:

Can I sell by measure? Yes.

Can I sell by fractions? Yes.

I often sell at events outside my shop. You can use a version of our software made for remote selling.

Can I offer a special price to members of a club? Yes.

Can I market to members of sewing and crafts clubs? Yes. You can tag customers as belonging to a club and target market to club members.

Can I track sales to club members to rebate the club as a fundraising opportunity? Yes.

Can I promote local clubs and groups on receipts? Yes.

Can you pass on patterns and other documentation? Yes, you can load files, images, documents or PDFs for products (information sheets, advice) and have them automatically included in emailed receipts.

Can I do this by text or email? Either, we support both.

Can I look-up historical buying records for a specific customer? Yes.

Can I create a quote for a customer and manage this? Yes.

Can I track / manage quotes? Yes.

Can the software track special or one-off orders for customers? Yes, from the moment the order is placed.

Can I group items together to sell in a pack or bundle? Yes, it’s easy to create packs using the software.

Does the software track product serial numbers? Yes. You have a couple of different ways you can do this.

I sell some items by colour, size and style, can the software handle this? Yes.

Can I integrate the software with my suppliers? Yes. We have many customers importing stock files and invoices. If you want to provide a supplier a data feed of sales of their product, our software can do this too.

Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.

Can I email receipts? Yes.

Can I track where my customers come from? Yes.

Do I have to pay for software on additional computers in my business? No.

Does the software handle LayBys? Yes.

Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.

Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.

Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.

Does it integrate with Xero? Yes.

Tower Systems supports The Donation Dollar and encourages the good it offers local communities

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The Donation Dollar is a wonderful initiative, helping Aussies engage with and support local charities and community groups. We are proud too circulate Donation Dollars in our own shops and our Mint Coin Shop and to help retailers engage with the opportunity.

Here is the press release from The Royal Australian Mint with details:

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THE WORLD’S FIRST DONATION DOLLAR CONTINUING TO REMIND AUSSIES TO GIVE DURING THIS NATIONAL TIME OF NEED

With $6 million coins currently in circulation, The Royal Australian Mint is urging Aussies to check their change, pockets, and coin jars to find a Donation Dollar and donate.

9:01AM Monday, 5 September 2022, AEST – International Day of Charity (September 5th), marks the two-year anniversary since the Royal Australian Mint (the Mint) released the world’s first Donation Dollar: a one-dollar coin designed to be donated.

Since its 2020 launch, the Mint has released an impressive 6 million Donation Dollar coins into circulation, with over 2.9 million Aussies reporting* to have found one in their change. The goal is to continue circulating Donation Dollars until 25 million are released, including an additional $5m to be released this year. If every Australian donated a Donation Dollar just once a month, it has the potential to raise an additional $300 million annually for those who need it most.

New research released from the Mint has revealed that over half of Aussies (63%)* who have found a Donation Dollar coin proceeded to donate the coin, resulting in an estimated $1.9 million donated* to charities and people or businesses in need.

Assistant Minister for Competition, Charities and Treasury, the Hon Dr Andrew Leigh says this initiative aligns nicely with the Government’s goal to increase giving by 2030.

“Australians are naturally generous, but sometimes in our busy lives, charities can be forgotten. The Donation Dollar is a tangible reminder of the importance of giving back. These coins make that ask: if you find one, donate it, and if that feels good, then take the next step in supporting Australia’s community builders.

“The Albanese Labor Government has an ambitious agenda to rebuild and reconnect communities. After decades in which rates of joining, volunteering and participating have waned, we want to build a stronger sense of civic society.

“The Australian Government has set a goal to double philanthropic giving by 2030, and to strengthen the community sector. By donating to support local charities, each of us can help shape Australia into a fairer and more connected country,” said Dr Andrew Leigh.

The innovative concept has remained a much-needed helping hand throughout the ongoing global pandemic and the resulting financial pressures. There are various ways in which Australians choose to donate their coins such as giving to charity (19%)*, a homeless person (19%)*, someone in need (14%)* or giving to a struggling business (11%)*.

Research has found the preference for cash rose throughout the COVID and lockdown period**. This has resulted in an increase in Donation Dollar circulation, therefore the opportunity for Australians to give to those in need is more prevalent than ever – not just in times of crisis, but all year round, in smaller amounts, more often.

Royal Australian Mint CEO, Leigh Gordon, said:

“We know through our findings that the more aware Australian’s are of the Donation Dollar the more likely they are to go out, find one and donate one*. Which is why on International Day of Charity wepage2image1461101168

are reminding Australians of the potential positive impact.

“The unique Donation Dollar coin features a green centre with a gold ripple design symbolising the ongoing impact each donation makes to those who need it most. Once received in their change, a Donation Dollar can be used to donate wherever cash donations are accepted. We encourage Aussies to double check their change, pockets, car consoles and saving jars for the Donation Dollar. The power lies in the hands of the receiver to decide where their coin will make the most impact. For example, they can donate it to their charity of choice, to a struggling business, or to anyone in need.”

Charities can find out how they can benefit from Donation Dollar by visiting www.donationdollar.com.au. Australian businesses can show their support for the initiative by downloading “accepted here” signage from the website.

POS software co. Tower Systems launches free online marketplace for local indie retailers

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Tower Systems has launched www.findit.com.au, a free marketplace for local indie retailers, like jewellers, bike shops, toy shops, pet shops, garden centres and newsagents.  Listing products on FindIt is free for Tower Systems customers – and that;s 3,000+ local small business retailers.

The goal for FindIt is to help customers looking online for items local retailers sell, to drive traffic to their local shop.

“We have built FindIt because of the growing importance of being online to in-store retail, and because some retailers are challenged with creating and running their own website. This is a no cost / low cost solution to help you be found online”, commented Mark Fletcher, CEO of Tower.

Retailers can choose to sell through FindIt, or just list what they have available in-store. If they do sell through FindIt, there is a fee of 10%. This covers Tower for credit card fees and Afterpay fees once that is live. It also covers us for credit card fraud claims. Retailers choose whether to sell through FindIt or not. Again, to list products and have your shop found is free

The FindIt website is hosted on a large secure and fast server in a remote data (offsite in Australia) centre. The Tower team is also doing the backend SEO work to raise the Google profile.

Customers will land on the website from Google. As the ranking of the site increases, products on FindIt will list in Google results. Customers will be able to add items from multiple retailers to a FindIt basket in a transaction.

The FindIt website confirms the order to the customer and provides the retailer with a recipient created tax invoice. Retailers will be able to go to their FindIt vendor panel to download a picking slip.

Retailers choose the price of what they sell – it can be their web price or their retail price. In the Tower Systems POS software, retailers choose whether a product is listed online.

The image for a product will be the first image loaded for a product. If a retailer has a better image than the first one loaded by another retailer, it would take a manual process to change it, a process not currently in place. The same applies to descriptions.

The tech connects products by barcode. If a retailer generates their own barcode for an item already on FindIt, it will treat that product as a new item.

The price will be the retailer’s price – yes, multiple retailers on FindIt could result in different prices for the same item.

The product description is the key. Our advice on this is to try and think about what someone is likely to type into Google.

Retailers will have the option to be either freight free or charge. If a retailer has product dimensions and have selected to charge freight, the Australia Post plug-in we have will calculate a freight charge. Retailers will also have an option, on their vendor page in FindIt to set a flat freight charge if you wish.

Retailers can connect with FindIt by emailing orders@findit.com.au.

Why Saturday POS software help desk support matters to local small business retailers

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Tower Systems is proud to offer live POS software help desk support in Saturdays.

We have offered this for many years as part of our everyday support coverage. There is no extra charge, no penalty charge, no time call charge for our support, including our Saturday POS software help desk support.

This is real help desk support, offering full help desk services, not someone with a pager or someone out and about on a Saturday taking calls on their mobile phone.

Here’s some of what small business retailers tell us they like about having access to our POS software help desk, in their own words:

  • Saturdays are when I get time to work on the business. You being there means I can get the help I may need with that rather than waiting for Monday.
  • One reason we switched to you was because we were sick of waiting days to talk to someone with our old software.
  • I like that I can call and a human answers the phone on a Saturday and that the non technical me can explain my problem and be listened to and helped, on a Saturday.
  • Our weekend staff team done;t know the software as well and them being able to call you helps us have our weekend.
  • Software questions happen when they happen. Not being restricted to Monday to Friday office hours is a wonderful help for our business when it comes to calling your help desk.
  • It’s what small businesses like – local support that’s easy to access when we need it.
  • What I love is when I email a question, not a vital questions, usually something have forgotten how to do, and I email it on a Saturday expecting a response on Monday and I get a response on Saturday, sometimes even a call. It’s wonderful.

We are proud to offer a level of outside of usual hours POS software help desk access that is unique. The majority of our customers will rarely use it, but when they do, they need it, and that it is there for them and easily accessible, it is a differentiator, and that matters to us … and to them.

The cheap way to offer Saturday POS software help desk support us through an offshore call centre. It’s not the same.

All our Tower Systems POS software help desk team members are skilled in our software, they understand local retail, they can speak to local ways of doing business. They can engage in a conversation rather than requiring you to go through a script.

Yeah, Saturday POS software help desk support really does matter to local small business retailers.

12 steps to cut employee theft in any retail business

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Employee theft in retail tends to cost more than customer theft. It is also the type of theft in retail that is less likely to be uncovered and accurately costed.

Here are 12 steps to cut employee theft in any retail business:

  1. Scan everything you sell.
  2. Spot stock take items in high demand.
  3. Use your POS software to balance at the end of shift every day.
  4. Have a security camera over each register.
  5. Check GP by department. If GP is falling outside what you expect, research it further.
  6. Have a no employee bags at the counter policy. This makes it harder for them to hide your cash.
  7. Beware employees who carry folded paper or small notepads. These can be used for them to keep track of how much cash is in the register that is theirs – i.e. not rung up in the software.
  8. Beware of calculators with memories at the counter. One retail business employee used the memory function to track how much cash had to be stolen prior to balancing for the day – cash from sales not rung up.
  9. Do spot cash balancing. Unexpected checks can uncover surprises. One retailer needing to do a banking during the day uncovered a $350 discrepancy that lead to discovery of systematic theft.
  10. Setup a theft policy. Put this on a noticeboard in the back room. Get staff to read it and sign up to it.
  11. Do not let employees sell to themselves. If they want to purchase something make them purchase it from the other side of the counter.
  12. Be professional in your management of the business. The more professional your approach they less likely your employees will steal as they will see the risk of being caught as high.

Of course, there are more than 12 steps you can take. These are, in our opinion, the best. We say this based on years of experience helping local indie retailers, especially helping to reduce employee theft.

Tower Systems integrates POS software with Centrepay from Services Australia

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We are proud to share that our Tower Systems POS software integrates with the Centrepay facility operates by services Australia.

Centrepay is free and voluntary service to pay bills and expenses as regular deductions from Centrelink payments.

We were approached by one of our customers to facilitate the easy handling to payments made to them via Centrepay. We made some software changes to facilitate this, hence what we can an integration with Centrepay.

People can shop, make their purchases, select Centrepay as the payment method, and once the business received funds from services Australia and the payments file, our software imports this and handles the Centrepay payments.

This is a wonderful time saver for the retailers that take Centrepay as a method of payment.

There is no charge for individuals to use Centrepay, and businesses cannot charge a fee to use Centrepay. The Centrepay facilities added to our software have been included at no cost to our POS software customers. We are grateful to have delivered this enhancement at no cost. It benefits those opting-in and the businesses that serve them.

The Services Australia website provides excellent details on Centrepay:

What Centrepay is

Centrepay is a free bill paying service. Use Centrepay to arrange regular deductions from your Centrelink payment.

You can start, change or stop using Centrepay whenever you like.You can use it for your regular bills and other ongoing expenses, such as rent, electricity and phone.

You’ll need to give us permission to pay your bills using part of your payment.

You tell us:

  • who you want to pay
  • how much you want to pay them
  • which Centrelink payment you want the money to come from.

We take money from your payment before you get it and send it to the businesses you want to pay.

You can only use Centrepay to pay a business that we’ve approved.

You can find a list of businesses that use Centrepay in your area. Enter your location into the find a business or organisation search tool. It’ll show you a list of businesses near you.

We take out your Centrepay deductions from your Centrelink payment last. Other amounts we’ll deduct first are:

  • participation penalty amounts and non-payment periods

  • weekly payment amount, if you get your payments weekly

  • urgent and advance repayment amounts

  • debt repayments

  • child support payments

  • tax deductions

  • amounts directed to your Income Management account

  • government housing rent deductions as part of the Rent Deduction Scheme.

Tower Systems is proud to have developed Centrepay payments support in its POS software and completed all necessary compliance checking and beta testing prior to release to all our customers.

More free new owner POS software training from Tower Systems

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Tuesday next week, October 25, we are grateful to hose another free training session for new owners of businesses with our POS software and new customers who recently installed our POS software.

With many new businesses joining us each month, we are finding these new user / new owner workshops to be a good way to help people connect, and to help them discover gold in their businesses through using our POS software.

Each session is open to any Tower customer, located anywhere. You don’t need to have our software running on the tablet, phone or computer on which you connect to the training session.

Our next session is Tuesday at 11am Melbourne time.

POS software helps local firearms dealers serve their customers and meet regulatory requirements

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The Firearms dealer POS software that we make and support here at Tower Systems is all about accurate selling, good record keeping, regulatory compliance and business enjoyment.

We have been serving firearms dealers for many years and are grateful to their advice and support as we continue to evolve this POS software made for them.

Our firearms dealer software offers easy tracking of sales, accurate management of stock, EFTPOS integration to speed sales and reduce fraud, age / ID checking when you need, a loyalty solution ideal for unique firearms dealer needs, easy bundling of products, handling special orders, a Shopify link for online selling and more.

A new release of this software is out now.

In a retail channel with regulations that vary by state and territory, our on the table offer to our firearms dealer customers is that we will evolve the software to help them serve changing regulatory needs. The most recent example of this is our engagement with the Police in one state where new regulations are being considered in relating to tracking the sale of ammunition.

For an obligation free demonstration of this software for firearms dealers, please call 1300 662 957 or email sales@towersystems.com.au.

Here are some common questions we are asked by firearms dealers about our software:

  • We sell some products that are age-restricted. Can the software handle this? Yes, you can require age verification prior to purchase.
  • Does the firearms dealer software have a loyalty program that does not rely on capturing and storing customer details?
  • We are not in the business every day, can I track results and manage it from elsewhere?
  • Can the software track special or one-off orders for customers? Yes, from the moment the order is placed.
  • Can the software track serial numbers?
  • We offer some services. Can the software track the sale of these?
  • Can we manage selling second-hand items?
  • We carry some items on consignment, can the software handle this? Yes, the software can also report on consignment goods sales.
  • Can we group items together to sell in a pack or bundle? Yes, it’s easy to create packs or bundles using the software.
  • Can you pass on product care and other documentation? Yes, you can load files, images, documents or PDFs for products (information sheets, advice, notices) and have them automatically included in emailed receipts.
  • Can we integrate the software with suppliers? We have many customers importing stock files and invoices.
  • Does the software connect with our website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.
  • Can we email receipts?
  • Can we track where our customers come from?
  • Do we have to pay for software on additional computers in our business?
  • Does the software handle LayBys?
  • Can we connect with our EFTPOS terminal? We have a direct link to Tyro and through Linkly we connect to all major banks.
  • Can we use our existing hardware? Yes, as long as your hardware meets our minimum standards.

This software costs $185.00 a month to rent. You can cancel at any time. There is also a cost-effective training package to help you and your staff learn how to use the software for success.

Free retail management workshop: selling outside your retail shop

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Join us online for a free workshop this Monday, October 17, at 10:30am Melbourne time in which we will explore with you how, when and where to sell to people who will never shop in your shop.

We will share experiences:

  • Selling interstate.
  • Selling overseas.
  • Dealing with fraud.
  • Packing and shipping.
  • How to sell what you don’t have in your shop.
  • Pre-selling.
  • Payment methods.
  • Marketing, including Google image advertising.

We will also cover factors that may mean online is not for you.

In addition to the group websites my business has created for retailers in the newsXpress marketing group, we have single-store online shops connected to three of our retail businesses, each in a specialty niche, each attracting good business. We’ll take you under the hood to see what that looks like and explain how any retailer can do this.

This is not a sales or marketing event. It is pure business advice you can go use any time that suits.

https://us06web.zoom.us/j/86896859959?pwd=aFdTdGNuSXZvOUxuL1pFUWpya0FzQT09
Meeting ID: 868 9685 9959 Passcode: 877510

Online is here to stay, and sales from online are growing. Our goal with this session is to provide information so you can make informed decisions about online.

While the session will be recorded, we will decide after the event whether we release it.

POS software for produce, rural and farm supply businesses helps with dispatch management

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In our Aussie made and supported software for produce and farm supply businesses we offer access to dispatch management tools that we developed in association with these businesses.

Successful dispatch management is all about local specialty retailers. managing the assets, ensuring accurate data and making this available in a seamless and workflow supportive way for

Using these dispatch management tools, retailers can efficiently, and in place, manage dispatch of products sold within their business. The facilities include:

  • Scheduling of in-house vehicle assets.
  • Allocating dispatch jobs to those vehicles.
  • Tracking completion of dispatch.
  • Management of dispatch orders at the customer and other levels.
  • Seeing a view of dispatch by vehicle.
  • Viewing orders by customer on a vehicle.
  • Address validation to ensure a more accurate dispatch experience for customers and to ensure efficiencies.
  • Dispatch route options for use by drivers.
  • Driver management of dispatch sequence based on local knowledge and other factors.

The dispatch management facilities within our Tower Systems POS software are robust, on the ground proven and loved by customers of ours. We are so grateful to have had customers walk this path with us, guiding us, suggesting ways the software we were building could be more valuable.

It’s not often POS software goes this deep in a niche area of need. For garden centres, farm supply businesses, produce stores, landscape businesses and others, rob just dispatch management facilities integrated with the POS software offer a workflow management solution and time efficiency to love and appreciate.

Made from the ground up by our in-house POS software development team, the dispatch facilities are true innovation for specialty retailers that have mid-size dispatch operations.

You can probably tell, we are proud of what we have achieved here for our local small business retail partners. This is comprehensive software made for very specific, and niche, needs in selected specialty retail channels. This is what Tower Systems exists for – to serve the needs of selected specialty retail channels.

Tower Systems makes what it sells. We support it too, offering our retailers ever evolving POS software to serve needs today, and needs as they evolve for the specialty retail marketplaces we serve.

Here’s how we use the POS software we make in our own retail shops in pursuit of value, enjoyment and success

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Tower Systems is a rare POS software company that uses what it makes, in its own shops, to learn, and make better software, and, of course, create more valuable, enjoyable and successful local retail businesses.

late in 2021, we bought an old-school newsagency business in malvern, Victoria. It had been in the same family for 28 years. We are slowly enjoying the business, on a frugal budget, and based on where data take us. here’s a look at how September 2022 has done in this business, where we have leveraged the ideas from the newsXpress newsagency marketing group, which we also own.

While this video was made to demonstrate what newsXpress helps its partner retailers achieve, it also speaks to the value from the Tower Systems POS software.

There is a narrative put about by some POS software companies that they started because they could not find software that suited their needs. We went the other way. In 1996 we bought our first sop to learn, and walk in the shoes of our customers. In the 26 years since, every day, we have experienced value and enjoyment from owning and running retail shops.

Tower Systems is not your average POS software company. We live and breathe retail, and can engage with our customers from a position of experience, empathy.

Our owning and running retail businesses informs decisions we make about our software, how we train our customers and how we support them. It is a whole of business benefit for us and for our customers.

The last thing any retailer wants is a tech person telling them something about retail that’s out of context or disconnected from the world of retail. We make software here at Tower Systems that seeks to integrate with retail in a more meaningful and useful way, and we can do this thanks to our everyday retail experience.

Every person working in our business has retail experience. This matters because when they talk with any of our customers, they can know what it’s like in a shop. The empathy from personal experience makes for a better POS software support experience we think.

We are grateful for the people in the shops we own for their experience and advice helps us make better POS software and provide it with more valuable POS software support.

A retailer contacted Epos Now to enquire about their POS software, here’s what happened

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Recently, a retailer we know contacted Epos Now to enquire about their POS software. They contacted them because they come up in searches on Google for POS software. Epos Now advertises extensively. Over the seven days from the enquiry, here’s what happened.

They were bombarded with emails, text messages and calls over five days:

  • 2 phone calls.
  • 4 text messages.
  • 5 emails.

The main thrust of the contact was price offers. And, as time went on, the offers seemed to get better. We’re told the contact did not feel personal and that, rather, it felt automated.

What is interesting is that this push contact from Epos Now was before there had been any discussion as to whether the Epos Now software was suitable for the needs of the retail business.

Here at Tower Systems, the first contact we have with anyone enquiring about our POS software is personal and direct, from a human working with our company, someone based here in Australia. And, that first contact has one goal – to find out what they are looking for in software, to understand their needs because that is where it starts, the needs of the customer.

Sometimes, our POS software is not a good fit. It’s better that we identify that early, explain to the retailer why we think that and wish them all the best.

There is no value for a retailer going with POS software that is not a good fit.

So, yes, this is where we start – in understanding the needs of the business, to see how well our software serves the needs that are important to them.

From what we could see from what our retailer friend went through,. Epos Now did not appear to focus on the needs of the business. we wonder if this is so people sign up.

Here at Tower systems, there is no lock-in contract for our POS software. People renting our POS software can cancel the rental easily and payment arrangements are cancelled immediately without any penalty period. The next due rental payment, monthly, is stopped – as are all future rental payments. We think it is important that retailer are not locked in and strongly urge any retailer considering POS software to be sure they know the terms of any agreement.

11 reasons why POS software from Tower Systems is worth considering by Aussie local retailers

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  1. Aussie made. We make our POS software here, in Australia, for local specialty Aussie retailers.
  2. Aussie supported. We support our POS software through our help desk team members, who work here in Australia. We have one in New Zealand, too. We have customers in NZ. Everyone on our help desk works for us. We don’t use an offshore help desk.
  3. Aussie supplier connected. Our POS software connects to many Aussie suppliers through easily loading their stock files, loading their electronic invoices and providing them with sales data for auto replenishment – with these connections all controlled by our retail business owner customers.
  4. Aussie accounting connected. Yes, we provide data to Xero and MYOB.
  5. Aussie words used. Terminology matters, especially in local retail. We’re not American software using American terms or UK software using UK terms.
  6. Real people serving you. Call us, a human answers. Email us, a human answers. no bots. No AI. No offshore call centre. Authentic, like local specialty retailers want.
  7. We’re retail experienced. We own and run shops and have done for many years. Almost everyone working in our Aussie POS software company has retail experience.
  8. Our software is for specialty retail, not everyone. That’s right, our software is not right for everyone. By not chasing everyone, we handle the specialist retail requirements that we do handle well, with maturity and depth of functionality.
  9. 100% local small business focussed. We don’t provide access to our software to mid-size or big retailers. Our focus is 100% on local small business retail. Those are the businesses that matter to us. You will never get lost in the crowd with Tower Systems
  10. This POS software continues to evolve. We regularly release valuable updates that enhance the capabilities of the software. his year, in 2022 so far, we have released 3 significant updates.
  11. It covers unique needs. Serial number tracking, dispatch management, selling by fractions, scale integration, serial number tracking, age checking, supplier integration, integrated loyalty … these specialty retail needs are more are core to our POS software.

There are more than 11 reasons to consider POS software from Tower Systems, many more, including facilities it may offer that are unique to your business. You would only know of this match or connection if you look at the software. that’s obligation free. Call 1300 662 057 or email sales@towersystems.com.au and set it up. we’d love to learn about your needs and show what we offer. Then, you can decide if we’re a match.

We will never pressure you.

Have a wonderful day …

The POS Software Blog

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