We are grateful …
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Tower Systems helps local pet shops compete with pet shop POS software
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Local pet shops face tough competition from national chains and national websites. It is a daily battle with these local family businesses under attack from national businesses with deep pockets.
Local pet shops provide vital support and services for local pet owners. They are important local businesses … important not only to local pet owners, but important to the local community.
Your local pet shop staff are more likely to have and share locally relevant knowledge. Their products will serve local needs – and not be set in some office thousands of kilometres away.
Tower Systems is proud to support local pet shops. We only sell to small local businesses. Our Aussie software is designed for local pet shops, so they can better service their local community. Embedded in our pet shop software are facilities through which local pet shops can do this. Our software helps them consistently pitch and support local in ways local pet owners will appreciate.
Supporting local pet shops is vital not only for local jobs but also for the local community as it is locally owned and run shops that communities turn to in times of need. This is the small business way.
Using our Tower Systems pet shop software, pet shops can tap into plenty of benefits including:
- Differentiate with you. Share your product use and care information. This can include locally tuned information.
- Track worming and other date-based treatments for customer reminders. The reminder can help pet owners provide better pet care.
- Track pet microchip numbers.
- Make your own products, from your own feed and seed mix. There is nothing more differentiating that your own products.
- Business differentiating loyalty. Stand out from the crowd. Drive sales. Points are dead, their value is a challenge to understand. Our approach to loyalty will drive sales.
- Easy special customer orders. Smart track and notify of orders.
- Club and group pricing. Set pricing rules based on customer type. you can support the club members who support you.
- Use tags to get a fresh perspective, side-view, on stock performance.
- Multi buy pricing – like a coffee card – to drive loyalty. Buy x packs of dog or cat food over time and get a pack for free. we track this for you.
- Say goodbye to LayBy – with integrated buy now pay later options.
- Market to customers based on past purchases.
- Cut accounting and bookkeeping fees with integration to Xero and others.
- Easily sell online with a direct to Shopify link from your POS software.
Local pet shops are vital for local communities. Tower Systems is grateful for their support and committed to evolving our software to serve the evolving needs of these businesses.
Tower Systems: locally made POS software for local small business retailers
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Buyer beware: comparison websites may not have compared as they claim
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Product and service comparison websites are popular online. If you search for POS software, it is likely that an ad from a comparison website will be the top result. Indeed, depending on the time of day you search, the first three or four results will be be for comparison websites advertising POS software.
What’s wrong with advertising? Nothing, if the claims in the ad are accurate.
Based on our personal experience, comparison websites do not provide the service they suggest they offer. While online the comparison website we worked with claimed to have compared POS software in order to recommend the best, no such comparison was undertaken. Once we saw, first hand, what they were doing we ended our short relationship with them.
Does this mean all comparison websites operate this way, claiming they have compared products and services to bring you the best? No. we can only speak to what we experienced ourselves. However, that experience was enough for us to say, no thank you. We will not engage with sites that claim something they do not do.
We wish the ACCC, state based Consumer Affairs and other authorities would look into the operation of comparison websites, getting behind the scenes, looking at the contracts and understanding the evidence. we think they will find that some comparison websites are an ad platform plain and simple – claiming to compare when they in fact do no such comparison. Shoppers are duped in these situations, thinking they are being recommended the best fit, the best software … when, in fact, they are being pitched software the comparison website is paid to ‘recommend’.
We wish Google would look at this as well as they are making money from the comparison website game being played. these websites pay Google too appear ahead of natural search results. They are profiting from the game being played.
Here at Tower Systems we want our software to be installed by businesses that choose it based on their own research and active comparison with other possible solutions. We want to be authentically chosen for good business reasons and not because we paid to come up first in some fake best of the best search result online.
If you are searching for a product or service and a comparison website advertises to be a top result, our advice is beware, do your research … choose based on what you discover for yourself and not based on what a nameless and faceless website claims is the best of the best. Deep pockets for advertising doe not make a company or product the best.
First preview of new look and feel POS software
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We are grateful to the customers who joined us live and later by video for our sneak peek yesterday at the next evolution of our POS software.
Having customers join us early in the journey to new fields is exciting, motivating and educational.
Our Zoom meeting yesterday was long and comprehensive, and inclusive with a ton of questions put an answered.
We are thrilled customers could join us and proud that our leadership team was able to participate and be accessible for direct customer engagement.
We are committed to technically and visually fresh POS software for current and new customers. Yesterday we demonstrated the next step in walking that path.
Failure of leadership at Parliament House in response to report of rape
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Failure of leadership at Parliament House in response to report of rape.
The handling of the report of rape in ministerial offices at Parliament House in Canberra in 2019 reveals a failure of responsibility and care from ministers in the government, others in leadership positions in the government and some in the press gallery.
The Prime Minister’s comments earlier this week disgusted me. Who knows what Jen might have told him if they had sons.
Now, a week on from the story surfacing, we are slowly getting more evidence that reveals how appallingly this report has been handled by the government.
The victim comes first. Care for them ought be paramount. Instead, we have had obfuscation, denial and backgrounding to journalists against the victim.
What has been on show in Canberra is dreadful leadership that disrespects victims and women more broadly. I would be ashamed if this happened in my business.
We need better from our politicians, those who work for them and journalists.
Shame on us if we let this story pass us by without speaking up.
POS software for nutrition businesses
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The Tower Systems POS software for health food shows and whole foods businesses is good POS software for nutrition shops. Using this software, nutrition shops can manage retail sales, online sales, special customer requirements, gift packs, customer advice and more.
Creating your own products, like muesli, made from other products, can be tracked and managed through this locally made POS software. It is easy.
Developed locally for local health food shops and whole foods shops, this POS software for nutrition shops continues to evolve thanks to the support and advice from those in existing businesses using it. We are grateful for their help in maintaining wonderful POS software for these businesses.
There are plenty of benefits from this nutrition business POS software, including:
- Save time with electronic invoices from suppliers. If they do not currently offer EDI, we can help them achieve this for you.
- Offer personal customer service by tracking timing requirements of customers – reminding them what is due for them.
- Use tags to get a fresh perspective, side-view, on stock performance.
- Leverage you. If you believe your knowledge is a differentiator, offer it through structured opportunities in the software.
- Market to customers based on past purchases.
- Easily handle special customer orders. Bring product in for a specific customer and have them notified automatically by email or text when the goods are in and ready.
- Business differentiating loyalty. Stand out from the crowd. Have customers coming back to you for this.
- Maximise the basket with easy to use one-time shopper loyalty tools.
- Trade and club pricing profiles. Set pricing rules based on customer type.
- Make money from pre-orders – Easily pre-sell a delivery so that when the stock arrives you can manage distribution and billing efficiently.
- Differentiate with informative receipts. These can include product care, use and safety information based on what customers buy.
- Differentiate with bundles. Selling items bundled together makes price comparison hard.
- Track who sold what.
- Sell more with a direct connect to buy now pay later services.
- Cut mistakes with integrated EFTPOS.
- Cut accounting and bookkeeping fees with integration to Xero and others.
- Easily sell online with a direct to Shopify / Magento or WooCommerce link from your POS software.
This nutrition business POS software can help you bring structure to your business, it can help you serve shoppers in new and appreciated ways. It’s made locally for local businesses.
Our POS software customers get to meet our Software Development Manager
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Today, for the second time this year, our customers have the opportunity to meet with our Software Development Manager and leadership team. we will preview our next software update, share plans for what’s next and answer questions.
These sessions are terrific for us and for our customers. We are grateful for those who support them. We are grateful for the opportunity.
Is Retail Express the only POS solution with the features and support you need to build a thriving multi-channel retail business?
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Australian POS software company Retail Express currently claims at their website:
Retail Express is the only POS solution with the features and support you need to build a thriving multi-channel retail business.
We do not agree with this statement by Retail Express.
We know that here at Tower Systems we have helped plenty of retail business owners to build thriving multi-channel retail businesses. We know of other POS software companies that have done this, too.
It is frustrating seeing a company claim they are the only company doing something that your own business has done and is doing.
Here at Tower Systems, we prefer to focus on what we do for our customers, we prefer to focus on that over which we have control. We don’t like getting caught in what others are doing, it can be distracting. They, after all, need to be responsible for their own action and claims.
The Retail Express claim came to our attention and we felt we had to publicly state that we disagree, to state that we have in our POS software and services features and support helping local small business retailers to build a thriving multi-channel retail business.
We understand that in sales claims can be made. Our advice to small business retailers looking at and considering POS software is – check out every claim, ask for proof. It is important that you do your due diligence on software you are considering and the POS software company you are considering. You need to satisfy yourself that what they have claimed is accurate, supported by evidence.
For what it is worth, be wary of claims of being the best or being the only. New are not sure how any company can know these things unless they have looked personally at their competition, used them and throughly researched what they do. Here at Tower Systems we do not do that. We focus on what we do and how we do it’s that is what matters most to us and to our customer community., We don’t have the time to thoroughly research our competitors to make certain claims about what they do versus what we do.
if you are considering POS software for your retail business, we would love to be considered along with other POS software companies. We will gladly show you our software, let you explore it yourself and answer all of your questions.
Are we the best for your business? Only you can tell. Are we the only one doin g what we do? No, but there is only one Tower Systems.
Small business ideas – how local indie retailers and evolving using POS software
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Tower Systems is a small business ideas incubator offering help and insights to local indie small business retailers.
Through our work across ten different retail channels in which our POS software and our Shopify e-commerce sites are used we have cultivated experience and insights, which we willingly share with our community throughout our small business ideas platform.
We have helped local small business retailers to pivot into new categories, to evolve their businesses to leverage physical assets into new online businesses. We have helped local retail businesses to recalibrate their floorspace for efficiency and basket depth. We have helped local small business retailers engage with a plan b that grew into something special and valuable. We have helped small business retailers cut accounting overheads by eliminating manual work in accounting and bookkeeping. We have helped local small retail businesses to trim their roster with no negative impact on sales and a terrific benefit on business financial performance. We have helped local retail businesses to expand their product range based on data from their business and data from the world as to what their shoppers may buy.
These are all examples of small business ideas that we here at Tower Systems have engaged with, for our local retailer community. Yes, we are not an average POS software company. As retailers ourselves we understand the value that can flow from ideas shared.
Our approach to small business ideas is to listen, watch and learn … and share what we know based on the evidence. This is a good and safe place for small business ideas as we have a broad range of business types in our community, from which we can pull data and experiences.
Our approach to small business ideas is to share them, to set them free so others can consider them and make their own assessment. It is something were have done for many years. We are grateful to be able to do this for this in our small business retailer community.
Tower Systems is a POS software company first and foremost. We develop, sell and support PO software for local small business retailers. We leverage what we learn through this to engage with small business retailers behold the software, through sharing ideas and insights that can help businesses in our community flourish.
Easy LayBy handling using smart POS software for small business retailers
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Tower Systems offers easy LayBy management embedded in its smart POS software. This is in addition to integrations with buy now pay later options that many shoppers prefer over traditional LayBy. However, traditional LayBy remains strong in a range of specialty retail sectors.
Recently, we shot this training video in-house for the retailers using our POS software, to train them in the use of the LayBy facilities embedded in our POS software. This video was not created for sales or marketing purposes. It was shot solely for training new and existing customers, as part of a broader suite of POS software training tools.
Using the LayBy tools in the Tower Systems POS software, small business retailers can offer professional management of LayBys including:
- Structured terms and conditions.
- Collecting a deposit every time.
- Managing payments.
- Handling the adjustment of what is in a LayBy.
- Managing the collection of the LayBy.
- Understanding the total LayBy situation of a business.
- Knowing the location of a LayBy.
- Feeding LayBy data through to any connected accounting software.
- Giving even casual employees a structured process through which they can be certain with LayBys.
Best of all, the LayBy facilities in the tower Systems POS software help a retail business to bring structure, certainty, to the LayBy offer in a business and this leads to good business, efficient business, profitable LayBy business.
For many small businesses, offering LayBy can be a grind, problematic to manage. Using our LayBy tools we offer structure. many retail businesses in our POS software community find this useful to LayBy being a more enjoyable part of their businesses. We like this. One of our goals is to help small business retailers enjoy their business more.
Gone are the days of paper based LayBys. using this POS software integrated LayBy solution, small business retailers can be confident to promote LayBys, to offer them as a safe and certain pathway to purchase of items in the store.
Even in these days of the buy now pay later schemes, the LayBy solution from Tower Systems has a strong place in service of local small business retail. We continue to evolve our LayBy facilities, to deliver to retailers and their customers a LayBy platform they can trust and enjoy.
The inspiring paperweight and out local small business focussed POS software company
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If you have a spare 6 minutes, here is a new video we shot in house a few days ago …
A software co. with heart …
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Diamond merchants recommend Tower Systems jewellery software
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We were so grateful this week to be recommended by two different diamond merchants to jewellers looking for jeweller business POS software.
Unsolicited word of mouth recommendations mean a lot. This is why we are sincerely grateful.
In addition to serving the needs of jewellers with our jeweller POS software, we also help diamond merchants through accurate record keeping at the retail store level, record keeping that is fine tuned to the needs of recording diamond details in a way that serves the specialty needs of these businesses – retailers as well as diamond merchants.
We have invested considerably in our specialty jeweller POS software to ensure that it is leading edge when it comes to diamond and other gemstone data management and care at the retailer jeweller business level. This is a differentiating factor for our business. managing this data in such a granular way helps specialty jewellers manage inventory in a way that plays to their level of specialisation.
In a retail world where mass is everything and businesses can look and feel the same, specialty jeweller POS software like what we offer can help local specialty jeweller businesses to genuinely differentiate. we like that. We like that we are helping specialty jewellers in this way, to differentiate. This is good local business focus.
Here are some of the other, broader business, benefits leveraged through this specialty jeweller POS software that we develop and support:
- Club pricing: Helps you attract community group members.
- Repairs: Track & manage repairs & communicate with customers.
- BOGO: Increase sales with buy this and get that bundling.
- Colour, size and style: Easily track sales at a granular level.
- Warranty: Track details and leverage this for customer service.
- Bring them back: Market for birthdays, anniversaries and more.
- Sell anywhere: Using our Retailer Roam™ sell anywhere app.
- Sell anytime: With our Shopify / Magento / Woo integrations.
- Special orders: Easily manage special customer orders.
- Awesome loyalty: Encourage them to spend more.
- Seasonal reordering: Reorder inventory based on seasonal sales.
Better still, here is a video where we explore some of the jeweller specific facilities in this software made for this vital retail channel:
Tower Systems is grateful to jewellers and diamond merchants and others who recommended our company and the software we make and support. This word of mouth support means a lot to us and all who rely on our business.
Melbourne in lockdown, again …
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While Melbourne, where our business has its head office, is is lockdown again, from midnight last night, here at tower Systems it is business as usual, as it was through the last two lockdowns.
Since we serve essential businesses, we are permitted in the office. Also, with two thirds of our team members permanently working from home, decisions like this latest lockdown, impact us less.
When the latest lockdown was announced we shares support and advice with our customers, along with an offer of free supply of face masks.
So, here, it’s business as usual. We have a busy week next week with several customer-facing online meetings, a preview of our next update and some news to announce.
Covid continues to wreak its havoc more broadly in the community. we are staying safe and ensuring our community of colleagues stays safe. That said, we are grateful that almost all of our customers remain open, enjoying good business results.
Saturday POS software support for small business retailers
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In addition to excellent after hours coverage by mobile phone, Tower Systems today, and for many years past, offers office based help desk POS software support. We have done this for many years – offering office based POS software help on Saturdays.
The Saturday support is full service, practical and engaged.
We are proud to continue to offer this service in support of our 3,500+ small business customers.
We’re open for business.
Covid one year on in our POS software company
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It is a year since Covid started to impact Australia and New Zealand, a year since we started to see an impact within business we serve with our locally made POS software.
What a year it has been.
We have been busier than ever, welcoming plenty of new customers, delivering many new websites for customers, helping our customers pivot ins response to Covid and helping retailers challenged by extraordinary unexpected growth.
We have dealt with all of this in an environment of change. Most of our team members continue to work from home. Zoom continues to be a key too for us in business. Thankfully, we have a commercial account.
Through the year we have added many new POS software user training videos, many new POS software user advice sheets and more. Plus, we have delivered more than 100 live online workshops – each a fresh learning opportunity for our customers. Access to these wonderful online workshops was provided free with them often filmed for later easy access by those unable to make it live.
Our sales team members have been off the road, hauling in an awesome bag of business through remote demonstrations and prospect meetings … learning new ways to do business remotely.
Also, in the last year, we have fundamentally restructured how we do business at its very core.
Thankfully, not one team member has been diagnosed with Covid … for which we are sincerely grateful.
So, yes, it has been a year. We do understand and appreciate that we have not been alone in having such a year. That’s the thing about the pandemic, we are all in this, as cliché as that sounds. We have sought to make the last year our own, listening to our heart, following our own path, pursuing what we think is our to the needs of our small business retail customers for it is what matters to them that matters to us.
If anything, the last year has given us an opportunity to re-focus and renew our attention on our local small business retail community. We think this has been a factor in the wonderful and truly appreciated growth that we have banked.
Covid is a once in a lifetime experience. We have sought, without being too cocky, to ensure that it plays as an opportunity for us and for all who rely on Tower Systems for POS software, for income and for career fulfilment.
Thank you for being on this journey with us. We’re far from done. Look over the horizon – the sun is rising on a new day.
Retail advice for newsagents – taking your business online
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Taking your newsagency online: a dive into newsXpress national and local store websites.
Tuesday, Feb. 16 @ 2pm Melbourne time.
Tuesday next week, at 2pm, we are hosting a new free workshop for any newsagent interested in taking their newsagency business online.
We will leverage our newsagency software experience as well as our newsagency management experience to provide current best practice advice and insights for Aussie newsagents looking to take their business online.
This session will look at this topic from the context of what newsXpress does and has done for 5+ years. We will look at the national sites and the local store sites:
- How to generate online traffic for national and local store websites.
- The cost of fulfilling sales.
- How local stores setup for efficient fulfilment.
- Managing freight in terms of lowest cost to execute as well as decision making around the free freight question.
- What being online has meant for in-store purchases.
- Repeat business prospects.
- How to use online for first to market opportunities.
- How to be sure quantity on hand data is accurate.
- This will be a genuine behind the scenes look.
We are doing this new session using newsXpress national website and local store website examples because we have good data and personal experiences we can speak to. You can rely on this information to make more informed decisions yourselves at the local store level as well in the context of any group you are part of.
newsXpress was the first marketing group in any retail channel in Australia to deliver local store connected websites with a live quantity on hand data feed. The learnings have helped other groups step into this. lucrative space.
This will be an online session, which you can access from anywhere with this link:
https://zoom.us/j/97889421359?pwd=R2puem9RWUVFS1lFTStXMjNHMzRIdz09
Meeting ID: 978 8942 1359 Passcode: 791972
We won’t be trying to sell you anything in the session. Rather, we will share experience insights, lay out the steps involved, discuss online platform options and answer all questions. This is a practical advice session that any retail newsagent could benefit from.
And, if the 2pm timing does not work, let me know and I will do my best to schedule another session at a time that suits.
Beware POS software comparison websites as they are unlikely to have compared the software they pitch to you
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There are websites that claim to be software comparison websites. They claim to have done the work for you, comparing software. They offer to suggest several vetted software companies for your consideration.
In our experience it is unlikely the comparison websites will have compared the software they pitch to you.
It’s our opinion that software comparison websites are purely an ad platform for the businesses that pay to have their software pitched as worthy of consideration by prospective customers.
There is no comparison. We say this based on our own first-hand experience. Our software was not looked or assessed. They wanted money from us per lead. That was it. This makes the comparison website an ad platform plain and simple.
Online they pitch as offering a service, something of value, to the software shopper. The reality is the comparison website businesses offer a commercial service to the software companies – the software companies are their customer.
We dug deeper, presenting as a business looking for software. Sure, they pitched us to three software companies. There was little in the way of filtering. Knowing what we know from when we assessed them as a software business, they charge 3 businesses $100 each for the leads. That’s an easy $300 made for having a slick website that looks like they have done the assessment fork for you when they have not.
Our advice, based on our experience is do not use a comparison website to consider software.
It’s worse than this though and here’s why …
Having considered a comparison website, trying them for a couple of weeks and then saying no thanks, they started paying Google for our business name as an ad keyword. You search for us and their ad comes up. They then contacted us and said he you should do business with us because we have leads for you. These are leads they got by paying Google money to run ads when people type Tower Systems into Google.
Our company lists first in the natural results. The software comparison company and several other similar companies come up ahead us, with ads.
Software comparison website ads claim to offer quotes from leading companies, trusted companies, the most reliable companies. How can they make these claims when they have not themselves assessed the companies? They cannot.
One company claims we compare all the big brands and more. No, they do not.
One company claims that by using them they can provide access to 20-40% saving. No, they cannot as they do not negotiate on price.
One company claims that they let you compare the best-suited products. No, they do not. They don’t look at the software. They have no experience to make an assessment as to what is best.
The only service the comparison website businesses offer from our experience and research is to advertise on Google and provide their partner software companies with leads if a query falls into an area directly or vaguely covered by the software company.
Buyer beware. Comparison websites we have looked at do not compare. They act as a front for ad dollars, being paid for leads they give to partner software companies, that may not offer the best software in their field.
Vape store POS software helps Australian vape shops run better businesses
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Local POS software co. Tower Systems offers POS software for vape shops. This fit for purpose software serves needs unique to vape shops, helping them meet regulations and serve their community safely.
Our Vape Shop POS Software offers a range of facilities vape shop owners tell us they love. These are tools built to serve their needs and needs of businesses similar to their requirements.
Using our locally made and supported Vape Shop POS Software you can benefit from …
- Systematically managing an age check at the transaction point. Being able to demonstrate that you do this in a strutted way in your Vape Shop POS Software can help when checked by regulators.
- Providing product use and other important notice information on receipts to ensure customers are fully informed.
- Customising product labels with information you want on there.
- Tracking the tastes of customers so that you can market to them if a new product emerges that may satisfy their interests, needs or tastes.
- Selling by fractions. With some products sold in less than whole number units of measure, our Vape Shop POS Software allows inventory tracking at the fractional level.
- Selling online through our Shopify link through which products managed in the POS software can be easily offered online through a beautiful website that is seamlessly connected to the Vape Shop POS Software for product details and images and with online sales details flowing back to the software.
- Tracking who sold what and when.
- Strong remote management tools for owners of businesses run under management.
- Strong audit tools through which we respect the importance of accurate business data and the need to track behaviour that may compromise the integrity of the business.
- Loading electronic invoices from suppliers.
- Structure. Ultimately, that’s what this software is about – structure, business structure through which the business can safely and consistently operate to the benefit of the business and those who work in it.
The Tower Systems Vape Shop POS Software is made for vape shops, built on already successful locally made small business retail POS software used in retail channels where regulation and adherence to regulation is key for the retail business owner, retail business staff and the regulators themselves.
This Vape Shop POS Software is software worth considering for any vape shop.
More retailers engaged in cashless welfare card trial backed by the Australian government
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Tower Systems has been engaged in the cashless welfare card project since its inception. We have done this in service of the small business retailers in our POS software community who serve customers locally who are likely to need to use the federal government backed card.
We have met all the required technical design and software development standards, passed proof of concept and rolled out access to retailers who have been early adopters.
Our focus has been on the service of our retail business owner customers, offering them support for a federal government backed payment platform that they think will be of value in their local communities. We have seen this through the proof of concept and trial phases of the project. Indeed, it has been fascinating to be actively involved through these early phases.
This is our approach on most integration opportunities – provide our POS software community customers the connections they want so they can make decisions themselves as to what they use.
Our work on the federal government cashless card project has been long-term, confidential and technically fascinating as we have brought to local independent small business retailers facilities that enable them to compete with much bigger, national often, businesses that are offering access to the card through their systems.
Interestingly, our work on this project has opened other opportunities of value for our retailer community members.
Since we make our own POS software, we have the ability to engage with projects like this at a code level. We are not reliant on other parties to do the work, we do it ourselves.
Tower Systems has developed myriad integrations with external platforms for retailers, groups of retailers and specific retail channels. Each integration is approached in a fresh way, based on the retailer needs, understanding the needs of other parties and working through how best to deliver on the needs expressed through the thorough research process.
As a local POS software company that focusses only on the needs of local small business retailers, we are grateful for every opportunity that supports the commercial viability of these local retail businesses as they are the lifeblood of local communities.
EPOS now – British software in Australia and New Zealand
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EPOS is the term the Brits use for POS software. We’re not sure why they have the e in EPOS. If you see a company using EPOS in their name or for the name of their software or the type of software they sell, it could be they are not making software locally or may not be a local company.
This may seem like a trivial point, writing about EPOS now, talking about the term EPOS. The thing is, we have been asked the question as if we are missing something because we don’t have the e in our description that we are a POS software company, that we are not an EPOS software company.
The only difference is we develop software locally for local marketplaces using local terminology. This local focus matters to local businesses. You can see our local roots and focus in our software and documentation. It’s 100% local, made for local businesses. We are not using terms that are not local, we are not using a software label that makes sense overseas but not so much here.
This is why we are writing about EPOS now, because there is software being pitched in Australia and New Zealand that emanates from Britain yet it is being pitched as being local. It’s not. It was developed in the UK, which is okay in that the UK has some fine programmers. But, there are fine programmers in Australia and New Zealand who live locally, who shop locally, and who speak using local terms. We think these are factors that matter.
Local software development matters. Think of it as local film and TV making in that they tell local stories. Locally made POS software tells local stories too. We know that in our POS software we have ways you can shine a light on local, we have ways you can use your local voice in support of your business. That we have included such tools is part of a suite of ways we represent local with and for you, in ways we think you won’t find in EPOS software.
Tower Systems makes POS software, without the e, for specialty local retailers. Local retail businesses matter, especially to local communities. We are grateful for the thousands of local businesses that have supported and continue to support our locally focussed business.
Retail business advice: If you are considering new POS software for your business
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Here is some advice for your consideration if you are thinking about new POS software for your retail business.
For any demonstration of potential POS software, come to the demonstration fully prepared.
- Make a list of what you want to see. Remember, you are in charge.
- Have the right people there from your business. The decision makes. Those most knowledgable. Anyone who will have a say in the decision you make.
- Make sure you are not interrupted. We know retail can be busy. If it works better for you, we can schedule the demonstration outside trading hours.
- Please speak up during the demonstration if anything said does not make sense.
- Ask questions. Keep asking questions. Ask questions until you have no more questions.
- Ask for another demonstration for any follow-ups.
Ask for the demonstration to be recorded and for a copy to be provided . We will happily do this for you here at Tower Systems.
Once you have had a demonstration, if you have questions or are not sure of anything, ask for another demonstration. Take your time. be sure. Look at the software as much as you want.
This is an important decision, a big decision, one you want and need to get right.
Remember, you are in control. The moment you no longer feel in control of the decision or its timing is the moment you need to pause.
Take your time.
Choosing POS software and a POS software company for your business is an important decision. It can have a significant impact on business performance and your enjoyment, and the enjoyment of others, of the business.
The right POS software is a valuable tool for any retail business. The right POS software company is a valuable partner for any business. We understand these things.
Thank you for considering Tower Systems, we sincerely appreciate it.
We won’t pressure you. Nor, will we offer an inflated price so we can discount.
You are welcome to see our software as much as you want as you evaluate it and us.
Let us know your timing needs and we will do our best to respect these.
Thank you for considering Tower Systems.
How to choose the right POS Systems for your retail business
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Choosing the right POS System for your retail business takes time. There is no short cut, no easy way to do it. Take your time and get it right.
Choosing the right POS System for your business is 100% up to you. It’s your business. You will use this tool every day. it needs to feel comfortable and be genuinely useful., Relying on someonee not in the business to tell you what is right could lead to a wrong choice being made.
Choosing the right POS System for your business needs to be based on your experience not only with the software but with the people who work for the business that makes the software. That’s right, buy from them, buy direct as they are the folks responsible for supporting and enhancing this software on which you will rely.
Choosing the right POS System for your business starts first with your needs. Any system you look at that does not serve your needs may not be a good solution for your business. This really is your decision. You have to choose what is right for your business and for you. Take your time. be sure of your needs. test, test and test – until you feel comfortable.
Choosing the right POS System for your business is also about understanding the cost of the system. The cost can be in the software costs, support costs, training costs and transactional costs. Weigh them all up to see if they are right for you and your needs.
There are plenty of POS Systems out there claiming to be the best. here at Tower Systems we know that only you can know what is best for your business, because it really does start with you, what you need, what you want. We rely on you knowing these things and being focussed on them as you consider POS Systems to work in serving your needs. We would be grateful to show you what our POS System can do. However, in terms of decision making, that is 100% your choice. We will not pressure you or push … we will answer all your questions and let you play as much as you like, so you can assess whether our POS System fits as comfortably as you hope for.
Choosing the right POS System for your business is an important decision. Take your time. It’s a long-term relationship worth getting right.
Online workshop for newsagents tomorrow @ 2pm
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Tomorrow, at 2pm, we are hosting a free workshop for any newsagent interested in taking their newsagency business online.
This, itself, will be an online session, which you can access from anywhere with this link:
https://zoom.us/j/91031390280?pwd=LzFKYXFqdVJueS9iNWhNbWRJUndBUT09
Meeting ID: 910 3139 0280 Passcode: 323615
We won’t be trying to sell you anything in the session. Rather, we will share experience insights, lay out the steps involved, discuss online platform options and answer all questions.
Being online is critical to every retail business. We saw that last year and already see value from that this year. Business experts, accountants, mentors … everyone agree that being online is critical.
The hope we have for this session is that it offers a useful learning opportunity for newsagents, to encourage them to get online and to lay out several pathways through which they can achieve this.
And, if the 2pm timing does not work, let me know and we will do my best to schedule another session at a time that suits.
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