The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

Latest stories

Why we recommend against having your retail business website developed offshore

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Offshore web development is cheap, that is for sure.

Buyer beware, though. You get what you pay for in this world. That is especially true when it comes to website development.

Offshore website development is cheap because people are paid little. A web developer in some overseas countries get in a month what some web developers get in a day in Australia.

Money is not always the best guide as to who is best. No, there are other reasons to NOT have your retail; business website developed offshore.

  1. The understanding of local business is not as good.
  2. Terminology is different.
  3. Social mores are not the same.
  4. Support access is not in your time zone – if it is they are working overnight and may not be on their game.
  5. Access is not the same.
  6. Money sent offshore is not supporting the local community on which local retailers rely.
  7. Pursuing an offshore business in the event of a dispute is much harder.

If you want a website for your retail business, especially if you want your POS software connected to the website for your retail business, go local, go expert, go with the tech business that itself is supporting the local community in which you live and operate.

We are grateful for the business we have won replacing an offshore developed website with a website we have created ourselves. This is good business, which is helpful for local retailers.

While we understand the importance of offshore revenue for some countries, the revenue has to be for good products and services that are genuinely useful for businesses. This is problematic in the website space given that a website is a deep reflection of a local business and getting this, encoding this and reflecting this is a website is a challenge, something that is best done through local and genuine understanding of the business.

We develop websites for local retail businesses in Australia and New Zealand, websites that are usually connected to our POS software, websites that help local businesses serve local communities and folks further afield. Our portfolio is strong and growing. We are grateful for terrific support from local retailers.

No free POS software here at Tower Systems

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There is no such thing as a free lunch, there is always a catch, always a way you pay.

Businesses that offer free POS software are paid in other ways, they have to be – otherwise, how do they pay their software designers, software developers, support people, sales people and more?

People like to be paid. It puts food on their table. A business offering you free POS software has to find another way to pay for its people because free POS software has a cost to develop, maintain and support, making free POS software not free once you work out who is actually paying.

Software development is expensive, this is especially true for good POS software. It requires specialist services, experts, working hard to make beautiful, fast, secure and stable software. This software, this specialist software is not something you want to be free.

So, when you see free POS software promoted, think carefully about value because it would be hard to find value in something that cost nothing to make and nothing to support.

It’s not free. Follow the money because it will be there. Someone, at some point, will be paying so that those developing, selling, supporting and promoting the software get paid so they can eat and have a roof over their heads. Yes, follow the money and see why free POS software is not really free. Once you follow the money, you can make an informed decision.

Tower Systems does not offer free POS software. We make and sell awesome specialty POS software for a range of retail niches. We are good at what we do and have a long track record of success in service of independent retail business channels.

Our focus is on delivering commercially valuable software to businesses that understand business and the importance of being paid for good business services. We pay our people well because they are good what what they do. We expect people to pay for our software so we can do this. This is at the core of all businesses that respect themselves and their people.

We get that free POS software is desired. However, as we said at the beginning, there is no such thing as a free lunch.

Small business retailers benefit from POS software tools made for them

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Details matter when it comes to specialty POS software for speciality retailers. Here are some highlights of detailed facilities in our specialty retail POS software:

  • This software doesn’t care about your feelings. It cares about facts and report those facts to you, so you can make decisions based on them.
  • It comes with a free therapist. If our software does hurt your feelings or does something unexpected, we have real Aussies & New Zealanders ready to make you (and the software) feel better.
  • It won’t forget your mates birthdays (or any birthday).  Excellent marketing tools allow you to keep in touch with customers based on previous purchases, special events, and yes… birthdays.
  • This software does not play favourites. If a staffer is stealing from you or misbehaving using the software, it will out them, without emotion.
  • You can your experts. Take product care and use knowledge from your best people and share it with customers on receipts, easily.
  • Stick it to big business. They can’t compete with our awesome loyalty tools.
  • Sell anywhere, any time. Retailer Roam is awesome.
  • The online pivot. We develop websites and awesome POS software.
  • Click and collect. It’s easy, safe and managed.
  • Seasonal reordering. Based on evidence.
  • Pitch local. Consistently, through your software.
  • Age check. Offering compliance check for age restricted products.
  • Getting rid of customer order books. Paperless is faster, safer.
  • Postcode capture. Knowing your reach can amaze you.
  • Product care advice. Selling you and your knowledge can drive sales.
  • Product warning notice. Ensure they understand care of what you sell.
  • Bundling for safer shopping. Bundles / hampers that make shopping easier.
  • Contactless EFTPOS. Integrated. No keystrokes. Great rates.
  • Job service management. Track repairs and jobs from the quote on.
  • Reducing rep contact. Order on evidence and not on their social skills.
  • Serial number tracking. When it matters, it matters.

Tower Systems developed and supports POS software made for specialty retailers in Australia and New Zealand. Our focus is only on local, indie, small business retailers, specialty retailers who differentiate by being specialist at what they do, like us.

We are grateful to our more than 3,000 customers who have faith us us every day.

Chasing sunrise every day

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We created this social media banner a couple of weeks ago to speak to the hope and opportunity each day brings.

We love the optimism it reflects, the hope and opportunity, the joy of what the new day can bring. This is core to our goal of helping small business retailers nurture and curate opportunities for their businesses.

While we are a POS software company, we see our mission as beyond the POS software itself.

It’s Saturday and we’re helping small business retailers

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It’s pouring rain in Melbourne and snowing in Canberra right now. In this kind of weather it’s good being inside, and warm. Oh, and safe, being safe at this point in 2020 is good. In fact, it’s fantastic.

But … we’re focused on what matters to our customers. Today is a business as usual Saturday. We are providing live support for our small business retail POS software customers. Offering help, advice and training.

Like all Saturdays, we’re here, working from home, but here providing the services we promise.

Small business support through COVID-19 from our POS software co.

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Tower Systems is grateful to be able to continue to help Australian and New Zealand small business retailers through COVID-19.

For us, it has been business as usual with no interruption to software development, support and POS software user training.

We continue to offer a full service POS software help desk service, releasing POS software updates and delivering our much-loves free one-on-one training to our retail business owners and their staff.

In offering business as usual, our customers have continuity of service. This helps them have what they need to work on their businesses … as that is what plenty of small business retailers have been doing through COVID-19, working on their businesses, re-calibrating, adjusting and, for some, pivoting. Indeed, we have helped some exciting pivots and we are grateful to have seen this and been part of it.

We are grateful to our own team of software developers, help desk experts, POS software trainers and our back office infrastructure support in that it is this group of people that has delivered for your customers through COVID-19 every day.

With small business retail at the forefront of community support through COVID-19, helloing them serve and grow is important to our customers and to us.

Our customers continue to haver access to a range of opportunities and benefits to help them best run their businesses in this situation.

  1. Free licences for home software access.
  2. Free unlimited training.
  3. No surcharge credit card use.
  4. Free access anywhere reporting tools.
  5. Pivot advice.
  6. Capped price low cost Shopify sites.
  7. Business performance analysis help.

So, here at Tower Systems, it is business as usual and, through this, we are helping our POS software customers achieve a business as usual experience. We know this is comforting to our customers, helpful for their business planning and operations.

But back to the pivot opportunity. We see plenty of this in a range of retail channels. By see we mean in business data. data show pivot opportunities and we can help our retail partners to explore these and consider whether they are useful. 2020 is a terrific year for a pivot and having the right software with flexibility can be helpful.

We hope your 2020 is going well too.

POS software update delivers more benefits to small business retailers

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last week Tower Systems released another POS software update, providing access to enhanced facilities and other benefits for retailers who partner with is.

This update is part of our regular software enhancement program. This latest POS software update delivered almost 50 enhancements to our software, many of which were suggested by customers through our transparent Software Ideas process.

In the advice to our customers about the update, we listed the enhancements and provided further information.

The POS software update was commercially released following a comprehensive alpha and beta test release process, ensuring that what we delivered passed all necessary QA processes to provide our customers with a software update they will value and appreciate.

By providing our customers with the details of what is in the update, we provide them the opportunity to decide whether they want the update. We do not force POS software updates on our customers. Nor do we automatically install updates as we believe that our customers have the right to choose. They appreciate this, too.

Like each update to our POS software, our advice email has installation instructions as well as advice on how to contact us for help by phone, email, Facebook, chat and more. We make contact as easy as possible to help people be in contact with us.

2020 is proving to be a significant year for our Tower Systems POS software user community with major software enhancements and changes already delivered and more under development. This is serving our specialty retail channels els, helping retailers to work on their businesses to drive efficiency, profitability and enjoyment.

With small business retail playing an enhanced role in serving local communities we are proud to help these vital local businesses with better software, more finely tuned POS software that is even more reflective of the specific needs they tell us of.

Our customers have access to us to discuss change requests. There is no wall between us. From the development team to the support team to the leadership team, our customers have access to Tower Systems team members for discussion about software enhancements and usability as we know that this dialogue helps us make better software and that benefits our customers, and us.

Live training workshops for POS software users

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We are hosting another series of live POS software training workshops for our small business retail customers. These sessions are run through our secure commercial Zoom account and are recorded and packaged for easy 24/7 access by thine unable to make the sessions.

Here is the schedule:

  • Friday, August 21 @ 10am. XchangeIT data fails. How you can avoid these, save money and stop physical returns. This is a newsagent specific session.
  • Monday, August 24, @ 10am. How to identify dead stock – taking a fresh look at this smart report.
  • Tuesday, August 25 @ 10am. How to restructure your stock file to drive better value for you. With stock manager, this is easy if you know how. We will show you.
  • Wednesday, August 26 @ 10am. Shopify / Woo website sync. What to check if you have an issue.
  • Thursday, August 27 @ 10am. How to setup discount vouchers. And how to use them to differentiate your business.

All Tower Systems customers have free access to this training. each session will include Q&A time on any topic.

Affordable POS software for gift shops helps these small business retailers compete

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The gift shop POS software from Tower Systems is made specifically for gift shops in Australia and New Zealand. Designed to serve needs unique to gift shops, this software is specialty in nature, as these retail businesses are specialty too.

This gift shop software delivers a range of benefits for easy rental at $72.50 a month

  • Get rid of manual books at the counter for LayBys, special orders, stock you need to order and more.
  • Cut dead stock and re-order based on data facts.
  • Cut theft by knowing what is being stolen.
  • Eliminate LayBy and get you paid sooner with buy now pay later.
  • Make price comparison harder with bundled packs.
  • Easily and consistently pitch locally sourced products.
  • Drive community group member engagement with group pricing.
  • Get one-time-only shoppers spending more with loyalty tools.
  • Bring customers back with reminders on dates important to them.
  • Save money on bookkeeping by integrating with Xero.
  • Leverage your knowledge on receipts and elsewhere. Sell you.
  • Reach beyond your four walls with a directly linked Shopify store.

This list is a taste of the benefits delivered through the Tower Systems gift shop software.

We are grateful to the hundreds of gift shop POS software retailers we serve today for their support, advice and guidance.

Using the Gift shop Point of Sale software from Tower Systems, retailers can expect to:

Cut costs.  Thanks to electronic invoicing, the cost of processing new stock is lower than with manual processes.  This can help cut your labour bill.

Increase sales: reward customers.  A good loyalty program works.  Not like FlyBys which is of dubious financial value to customers.  No, a serious loyalty program which guides your customers to spend more money with you.  I have see stores grow sales by 10% on the back of a well constructed loyalty program,  a good POS software package will run this for you, points and all.

Increase sales: easy lay-by.  Lay-by run properly and using technology can be highly profitable.  The software can manage the rules and ensure that your shop operates as professionally as a national retailer.  You set your own rules and the software manages the paperwork.

Increase sales: market to your customers.  A coupon on your receipts, an email newsletter, a printed newsletter or up-sell script at the sales counter for staff – these are all ways you can use your point of sale system to help guide your existing customers to spend more money with you.

Increase sales: social responsibility.  Connect with a local charity.  Use your gift shop software to make it easy for a local charity to promote your retail business shop and raise money for themselves at the same time.  Each sale earned for you by the charity can be tracked so that you are able to reward them with an accurate donation at the end of the campaign.

Repairs / job management software for retailers offering on-store repairs to customers

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The repairs / jobs management facilities in the Tower Systems POS software help jewellers, bike retailers and other businesses offering repairs facilities in their business to manage the repairs process, to better service repairs customers.

The repairs tools in the POS software provide management and service from the moment a repair is brought in to when it is collected.

The repairs tools in the POS software can handle situations where items are made from scratch as well as genuine repairs.

Using the repairs tools / jobs management facilities in the Aussie developed POS software, retailers can serve customers professionally, accurately and in a timely manner.

  1. Track customer details and the full repair / make request. You can load comprehensive text details of what is required, images and sketches – so that everything needed is recorded against the job.
  2. You can print a copy of the details for the customer including the terms and conditions.
  3. The software manages receiving and recording a deposit.
  4. The software can SMS text message the customer when the item is ready for collection.
  5. The repair / job information is stored for as long as you want. This is good where wedding rings and other event jewellery items are made.
  6. Track raw materials used.
  7. Track labour used.
  8. Understand full job costing.
  9. You can manage internal and external repairs.
  10. Receive progress payments.
  11. Print job cards, which you can customise.
  12. Report on repairs to understand work in progress, profitability and more.
  13. Track work by repairer.
  14. Maintain a current jobs list, including due dates.

These are just some of the facilities in this locally made repairs management / jobs management software that is part of the specialty POS software from Tower Systems.

The repairs management and jobs management facilities have been developed in consultation with retailers, in service of their evolving needs. They are part of our off the shelf solutions for retailers serving their repairs management and jobs management needs, to help them better serve their customers.

Tower Systems serves a range of specialty retail channels in Australia and New Zealand, with 3,000+ customers using its software from the counter to the back office to the workshop. We are grateful to these customers and proud to be in their service.

Alternatives to Afterpay that small business retailers love

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Through our Tower Systems POS software small business retailers have access to two buy now pay later platforms that they love.

Humm, which is part of the Flexirent group and ZipPay / ZipMoney that are part of the broader Zip platform. These two buy now pay later offerings are integrated with our POS software and retailers love them. Both are viable alternatives to Afterpay.

Sure, Afterpay has brand recognition. However, Afterpay has a cost to retailers, which can fall as a cost to consumers, that is higher than the cost of Humm and ZipPay for retailers.

The lower the cost of the buy now pay later platforms the better it is for a retail business.

Afterpay works fine. Shoppers love it. Humm and ZipPay work fine too and shoppers using them love them too.

Thanks to smart POS software integration, Humm and ZipPay offer good and viable solutions for over the counter retailers looking to replace the old-school LayBy with something that works better for them and their customers.

We have experience integrating with Afterpay and feel no ill toward the company. The purpose of this blog post is to note for retailers that there are alternatives that offer similar services, that help shoppers make purchases today that otherwise might be delayed and could leak to other retailers.

On our own retail business websites we offer solutions across Afterpay, Humm and ZipPay. That’s right, all three are available and in serving of customers based on their own preferences. We have the experience and accounting data through which we can determine the viability for the business of Afterpay and its costs versus those of Humm and ZipPay.

Like anything in business, do your homework, determine what works best for you and for your customers.

Buy now pay later is a boon for shoppers and retailers, helping drive purchases at a time when retailers are keen for these. The integration brings to life another payment method that is easy to transact at the counter and useful for a local business in service of its local community.

Replacing LayBy is something small business retailers have loved about the buy now pay later movement. We are glad to be part of this.

8 reasons we’re happy this Monday morning

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We love Monday mornings at our POS software company for these reasons and more:

  1. There is the excitement for a new week.
  2. We get to hear good stories from the weekend from our team members and customers.
  3. We set the agenda for the week in terms of deliverables for our customers.
  4. We have a team meeting and catch-cups are always fun.
  5. We welcome our first new customers of the week.
  6. We look for opportunities of change.
  7. Our latest software update is being well received.
  8. Especially today, we have a new team member joining our help desk.

While 2020 is an unusual year, we’re grateful for what it is bringing to us.

Handling any holiday season is easy with good POS software

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A holiday season can be a challenge in an indie retail business, a local small retail business for a holiday season presents management challenges, marketing challenges and positioning challenges.

How do you leverage the holiday season to achieve the best outcome for a business?

Today when we are writing here about holiday season we are referring to any season local to a business that can change traffic flow up or down and can result in a change, a spike, in what sells, how it sells and when it sells. It can also relate to difference shoppers, folks who are in town because of the holiday season.

Using our small business specialty retail POS software…

  • Retailers can average the holiday season opportunity. they can do this by tapping into data from previous similar seasons.
  • Retailers can also easily adjust loyalty settings, to make the most of the seasonal visitor opportunity.
  • Retailers can bundle items to be more relevant to the opportunity of the season.
  • Retailers can market to the seasonal opportunity based on past shopper engagement. This marketing can be started out of the POS, leveraging the curated POS data.
  • Retailers can share local knowledge and thereby better serve those not usually in down regularly.
  • Retailers can set pricing to serve the needs of a season. This can be date and time set for auto management.
  • Retailers can tag items so as to track the performance of seasonal items outside of usual reporting modes in the POS software.

These are just some of the ways our POS software helps small business local retailers to drive holiday season opportunities.

Small business retail management is all about leveraging opportunities and doing this in service of shoppers local and online. Knowing what, when and how to leverage is a function of POS software curated data. The Tower Systems POS software can help with this.

Serving small business retailers in seaside towns, tourist destinations, outback locations, small country towns and elsewhere, we have years of experience helping small business retailers to make the most of opportunities, like holiday opportunities.

Holiday seasons present wonderful and valuable opportunities to retailers. Our software helps retailers make the most of these opportunities.

Chasing sunrise every day

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Sunrise, to us, is optimism for a new day, hope for what it brings, happiness at being fresh for what it brings.

We think about it like some retailers think about opening the door to their shop. Everything is in place, everything is ready … let the day begin, let’s see what the day brings.

Chasing sunrise every day is about chasing that excitement and happiness. It is about loving what you do.

We love what we do here at Tower Systems.

How our POS software helps gift shops, homewares shops and more to compete in 2020 and beyond

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Our POS software is packed with benefits tailored to the needs of indie small business retailers, specialty retailers on the high street.

  • Be calm. At the heart of any retail business often is frenzy, stress, even chaos. A core benefit of our small business POS software is the focus on calm, calm that comes from data that is at the heart of the business, on which sound business decisions are made. We help retailers and those who work in retail to be calm as they make the big and small decisions, as they pivot and embrace challenges and opportunities in the path ahead and to the side. We see good decisions made in the calm.
  • Get rid of manual books at the counter for LayBys, special orders, stock you need to order and more.
  • Cut dead stock and re-order based on data facts.
  • Cut theft by knowing what is being stolen.
  • Eliminate LayBy and get you paid sooner with buy now pay later.
  • Make price comparison harder with bundled packs.
  • Easily and consistently pitch locally sourced products.
  • Drive community group member engagement with group pricing.
  • Get one-time-only shoppers spending more with loyalty tools.
  • Bring customers back with reminders on dates important to them.
  • Save money on bookkeeping by integrating with Xero.
  • Leverage your knowledge on receipts and elsewhere. Sell you.
  • Reach beyond your four walls with a directly linked Shopify store.

The latest version of our locally made and supported specialty retail POS software, released two months ago, is visually and technically fresh. It’s made for Australian gift retailers to help you run a more valuable business.

Because we make what we sell we provide more relevant training and support. We work with customers on requested changes, too, leveraging the democracy of the entire user base to guide changes, to help us see what is possible through what we can all do together.

This is where the calm comes in. By providing certainty to underpin business decisions, we are able to help businesses calmly move through necessary decisions, to improve their situation and to add value at every opportunity. data is the key and we help in the cultivation and harvesting of business data.

New hire for POS software help desk

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We are pleased to have been successful in hiring another person to join our help desk. This is a second net new position for the customer facing side of our business in the last two months. It is a testament to growth in rooftops that we are expanding our head count in times that are seeing reductions elsewhere.

We are glad to welcome new experience and skills that Eric and Matt a month ago bring to our team in service of small business retailers.

Updated POS software released for small business retailers

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We are pleased to announce that earlier this week we released updated POS software for small business retailers.

This latest update delivers benefits requested by customers and voted on by customers. Yes, we have a transparent democratic process to guide the content of the software updates we develop.

Even though corona is impacting plenty of businesses, here at Tower Systems our POS software development, testing, documentation and support teams are busy delivering access to ur customers, helping them to benefit from constantly evolving software.

This latest update has been made available at no additional cost to current POS software customers.

The update has been released with comprehensive support notes including information on installation and use.

The update is part of our regular enhancement program offering regular small format updates enabling the faster evolution of the software following the major release early this year that reflected a generational shift in the tech underpinning our POS software and a similar shift in the tech at the heart of our database management.

With retail changing rapidly in 2020, it stands to reason that the tools retailers get the most from are those that are evolving, too, to maximise emerging opportunities.

For any with questions about what’s in the software update, in addition to excellent documentation, we offer one on one training as well as personal support from knowledgeable team members. This is the personal human service we have known for, delivering access to helpful tools our retailer customers can rely on, bank on.

As this POS software update was released we are advanced in developing the next update with several streams of enhancement underway across the multiple development projects under way.

This is how good software is developed, multiple streams at once, bringing them to market as they pass QA and beta and are ready for wide commercial release. It’s a tried and true structured process that results in stable software for our customers.

Tower Systems serves small business retailers in niche channels. We are a specialty POS software company serving businesses in Australia and New Zealand. Being across multiple channels in multiple situations broadens our experience and everyone benefits from this diversity.

Helping small business retailers offer POS software connected click and collect

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Click and collect is now universally understood and embraced as a consequence of corona. This is especially true in Victoria Australia where in metro melbourne there is a 6-week hard hard lockdown in place. Click and collect is a lifeblood for retailers in the large lockdown area.

Here at Tower Systems we have been serving small business retailers with click and collect enabled POS software connected to Shopify and other websites all through this. Indeed, click and collect is something shops working with us have been offering for years.

Through Magento, Shopify and Woo POS software connected websites, our click and collect solution can be for drive by curbside contactless pickup, home delivery and traditional click and collect the flexibility is powerful, appreciated and easy for small business retailers as they play in this now important space for small business retailers.

Click and collect is here to stay and even more important, shoppers and retailers understand it. They understand how it works, the opportunities it brings and the health and safety imperative. It is good news for newsagents.

We are proud to have helped many small business retailers bring the click and collect opportunity to life in their businesses and to do this through a seamless connection between our POS software and their e-commerce site.

We do it ourselves in our own websites, too, offering click and collect in the shops we run, where we use our software and websites that our web team have developed, to show off our tech and business operational skills.

retail has fundamentally changes thanks to corona and wee are grateful to the thousands of retailers who partner with us, embracing software we develop and leveraging the tech integrations that we support in the work we do across a range of specialty retail channels.

While corona is challenging for so many, if we can provide income certainty for small business retailers and those who rely on these businesses then it is one less stressor for them. This is where click and collect plays a vital role, in offering an alternative and safe path to revenue for a retail business.

2020 is a year of massive change with tech being at the core of so much change. It’s not done yet as more changes are coming. Our message to small business retailers is that we are here, we have your back through these changes.

What is epos software and is it relevant to Australian small business retailers

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Epos is a term usually used in the UK by companies selling POS software to small business retailers.

So, when you read about epos software here in Australia you are usually reading about POS software. A company using the term epos software is likely to be a UK company promoting, maybe overseas developed software for Australian retailers.

We would say that any software business using the epos term is a company to be wary of if you are an Australian retail business looking to purchase Australian software for. In our experience, epos software is not Australian POS software for Australian businesses. Now, that may not matter to you. If it does not matter, okay. However, if you own an Australian retail business and you want Australian developed software then it may well matter. hence us dropping your attention to the definition of epos software in this blog post.

Knowing what you buy really does matter. Epos software could be good for your business. Locally developed POS software could be good for your business, too. This is why we say do your homework, understand where the software is developed, where it is supported, the terminology that is used in the software, to be sure if it is software for your local needs, using terms that make sense to you. This is critical in the usefulness of the software.

It comes back to the term epos. If you don’;t feel comfortable with that, if it is not immediately recognisable to you, then maybe the software itself will have th same challenge. Phrases and terms do matter in the sense of ease of learning and ease of use when it comes to business management software, especially small business software.

Here at Tower Systems we make, sell and support POS software. We are a local company doing this for local retailers.

Take your time. Ask questions. Do your research.  You being satisfied matters and that is why we say look into anything that feels like uneasy, like the term epos if it is not a term that is common to you.

We serve more than 3,500 small business retailers and everyday we are grateful for their support.

Free workshop: taking your retail business online

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For any small business specialty retailer.

Wednesday August 12 @ 10:30am.

We make awesome specialty POS software for speciality retailers.

We make awesome Shopify and Magento 2 websites connected to our POS software.

Join us Wednesday August 12 @ 10:30am AEST for a free live and interactive and secure Zoom workshop on taking your business online.

We will share insights, advice and experience from websites we run for our own shops and sites we have created for others.

We will talk design, smart text, SEO, SEM and other buzzwords, but we won’t use buzzwords. This will be a plain English workshop. We will be honest about the hungry beast that is a website.

The workshop is free. Just turn up. Click on this link:

https://zoom.us/j/92448828358?pwd=cllQSWFaRitJSkQwSUNYYy9ZTks1dz09
Meeting ID: 924 4882 8358 Passcode: 196319
Wednesday August 12 @ 10:30am AEST.

Or, talk with one of our sales people: please call 1300 662 957 or email sales@towersystems.com.au.

They can also show you websites connected to our POS software.

Specialty retail POS software for specialty retailers

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Our specialty POS software offers many specialty retail benefits for specialty small business retailers, including:

  1. Colour, size and style: Easily track sales at a granular level.
  2. Club pricing: Helps you attract community group members.
  3. Repairs: Easily track & manage repairs & communicate with customers.
  4. Sell by weight. Sell by fractions. Yes, this software is integrated with scales.
  5. Smart loyalty. While you can use points, we also have something better. In fact, the software offers multiple loyalty options for flexible and engaging loyalty with shoppers.
  6. BOGO: Increase sales with buy this and get that bundling.
  7. Age checking. Giving you the operational structured protection to ensure your front line people are guided to trade within the rules.
  8. Chemical risk notification by products.
  9. Product care information. This is where you can personalise advice to products and thereby better serve your customers, and differentiate your retail business.
  10. Local location product use information.
  11. Warranty: Track details and leverage this for customer service.
  12. Bring them back: Target market for birthdays, anniversaries and more.
  13. Sell anywhere: Using our Retailer RoamTM sell anywhere app.
  14. Sell anytime: With our Shopify / Magento / Woo integrations.
  15. Image flowing to online websites – flowing from the POS software.
  16. Special orders: Easily manage special customer orders.
  17. Jeweller specific product labels.
  18. Outdoor, weatherproof, product labels.
  19. The ability to design your own product labels.
  20. The ability to design your own receipts.
  21. Awesome loyalty: Guide one-time and regular shoppers to spend more.
  22. Seasonal reordering: Easily reorder inventory based on seasonal sales.
  23. Integrate direct with Xero.
  24. Integrate direct with Shopify, Magento and WooCommerce, this includes the feeding of images of inventory items to these platforms for easy online selling.

This is not the complete list. Our POS software is packed with specialty tools through which indie small business retailers can differentiate and deliver more useful outcomes to the business, those who work in the business and to customers of the business.

Our goal is to empower small business retailers with tools that encourage and nurture, tools that are at the core of the business, appreciated, loved and respected. Those are our goals for our POS software and the services we offer our specialty retail customers.

Click & collect easy for small business retailers with Shopify connected POS software

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Click & collect is the buzzword retailers are talking about and have been talking about for several years. Too often, the talk is ignorant.

What is click & collect? It is when a shopper makes a purchase online and they travel to a store and collect the item. The online purchase is the click and the in-store pickup is the collect.

Click & collect is fundamental in any retail business today as it enhances the shopper experience and shopper efficiency. It also enables retail businesses to better manage time and resources in-store.

\Also, in 2020, being the year that it is, click & collect makes for safe retail, contactless retail.

In a click & collect scenario, the shopper chooses what they want online, browsing store inventory and making their selection. They pay on line, too. The goods are gathered together and set up ready for the shopper to collect in-store or even through curbside collection arrangement, meaning they might not even have to leave their vehicle. This is the ultimate click & collect situation, the ultimate convenient shopping experience.

Click & collect is something we have offered in our small business POS software for years, thanks to our integrations with Shopify, Magento and WooCommerce. We have helped many retailers bring this experience alive in their single shop situations as well as their multiple shop situations, where shoppers purchase online and can select, if they wish, the location from where they make the collection.

Click & collect is fundamental in retail today, it is a core service, a core consumer expectation and core to the revenue model of many retail businesses. It can be easily managed from the online purchase through to the back end store management.

Tower Systems is pleased to serve small business retailers in the click & collect space, pleased to help these businesses offer this useful and beneficial service as these businesses trade in evolving and unique retail circumstances.

Click & collect has come into its own in 2020 through the greater need for contactless retail. Making it accessible to and understood by small business retailers has been another part of the Tower Systems small business focussed mission, where we help small business retailers more effectively compete with big business.

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