We are grateful to the bike shops, jewellers and other retailers with repairs facilities in their businesses who have helped and guided us as we have continued to evolve our repairs management POS software.
Through our repairs tools we help retailers manage repairs for repairs undertaken in the business as well as repairs works outsourced to outside the business. From the moment a repair is brought into the business it is tracked. This includes recording comprehensive customer details as well as requirements as to the repairs to be undertaken.
The Repairs management tools in our Point of Sale software track labour and parts at each step of the way, providing the business accurate record keeping and the customer good detail of the works undertaken.
Some of the repairs management functions our specialist retail Point of Sale software’s unique repair features are being used for a range of specialty retailer situations including:
- In Jewellers: Jewellery and watch workshop repairs, dated manufacturing.
- In Bike Shops: Bicycle and tricycle repairs, warranty returns.
- In Garden Centres: Landscaping services management.
- In Firearms Stores: Gunsmithy and equipment repairs, warranty returns.
- In Pet Shops: Aquarium installations.
As with all of the facilities in our POS software, we evolve the software to serve evolving needs based on a democratic engagement with our customers. It’s important that we serve the majority when considering software enhancements.
Tower Systems streamlines the repairs process, facilitates good communication and helps bring management certainty to the overall repairs process in your business. It helps local independent businesses provide the kind of professional, personal and efficient repairs services that major corporate stores and online-only offerings can only dream of.
We do this in a small business friendly way. It is current design software created for current needs. Locally made and supported software for local retail businesses with the repairs services offer.
We back our repairs management software with terrific training. We tailor the training to serve the needs of each business, to help them get the most from the software.
Serving a number of specialist retail channels gives Tower Systems the opportunity to provide more comprehensive and flexible repairs/job/manufacturing management software. Our customers continue to provide feedback and influence the development and support of this software feature, from firearms stores to bike shops and more.