CategoryPOS Software

In March, Tower Systems released new POS software for specialty retailers offering an integration to ChatGPT from OpenAI, a leading AI tool.

In this first cut of AI integration in POS software, using the optional integration, ChatGPT can generate for extended product descriptions and web descriptions. This is based on the product title that you enter. We have tested it with a range of products. It is a significant time saver.

Customers are telling us they love the POS software ChjatGPT integration. The feedback includes:

• It saves so much time.
• It generated product descriptions better than I was doing.
• I love that it gives me options to consider.
• It’s something I love using in my business that I had no idea I would benefit from.

Retailers are providing wonderful feedback on their use of ChatGPT from within the Tower Systems POS software.

Retailers who want to type their own descriptions can still do this. The integration is for those looking for product descriptions likely to capture the attention of shoppers, especially those shopping online.

The Tower software development team has more AI integration options being prepared as this technology offers many business benefits.

There is considerable debate about AI and its use. “We don’t see our job as being a controller of access to AI. We build tools and right now this is a tool more snugnesses want to play with. Hence, this integration.” Mark Fletcher CEO of Tower Systems commented.

“It’s important that we provide retailers with tools they can use to be more efficient, more competitive. AI offers such tools in a rapidly changing retail landscape. We are grateful to have been an early adopter of this opportunity for our local small business retailer community”

The ChatGPT POS software integration is available free to all Tower Systems POS software customers across a range of specialty retail marketplaces.

Tower Systems currently serves in excess of 3,000 small business retailers with POS software. The software rents for a modest monthly fee with no lock-in contract and no cancellation penalty.

The ChatGPT integration is only part of the AI engagement opportunity for Tower Systems POS software customers.

LayBys are popular in local small business retail and Tower Systems offers a terrific LayBy solution in its POS software for local specialty retailers.

Here is a short video from our training library showing how our retailers can set LayBys in their Tower Systems POS software,

Point of Sale software is software that helps retailers transact sales, manage inventory, manage employees, manage supplier relationships, manage online sales and more.

In truth, good Point of Sale software is financially rewarding and valuable to small business retailers. This is especially true for specialty software designed to serve the needs of niche retail businesses.

Tower Systems develops specialty retail software for niche retail channels. This is all we do, serve the needs of thoughtfully selected retail channels. We dive deep into their needs, the needs of their suppliers and the needs of their customers. This is evident in our Point of Sale software for each of the specialty marketplaces in which we serve.

Developed in Australia for independent small business retailers in New Zealand and Australia, the various versions Tower Systems POS software are each specialty software for specific market niches.

Tower Systems serves: garden centres, jewellers, bike shops, pet shops, fishing and outdoors shops, firearms businesses, produce and farm supply businesses, games shops, newsagents and adult shops. In each of these retail channels, Tower Systems offers Point of Sale software specific to the needs of retailers in each channel.

Just as local retail businesses promote their point of differences to local shoppers, Tower Systems promotes its points of difference, that is that we offer software specific to the needs each retailer in each channel.

Let’s look at this more deeply. Take our bike shop software. In this software we offer bike retailers facilities developed specifically for bike retailers, facilities such as retail sale, shopper loyalty engagement, management of repairs, follow-up of warranty services and the easy, safe and accurate connection with suppliers to enable more commercially astute engagement.

Each of our retail channel specific POS software packages deliver facilities finely tuned to the needs of each retail channel. The retailers in each channel have a say as to what is in software updates. This process is transparent to all Tower customers, it leads to better software for our customers and for the benefit of those who connect with their businesses.

Tower Systems is a competitive POS software company. Our competitiveness is evident in the deep and excellent facilities in Our POS software, the easily accessible and personal support we provide, the face-to-face in-store training provided and the valuable and professional documentation available to our customers online 24/67 through our customer service portal.

Considering our software starts with us understanding your needs. This is where we begin. It is important to us to understand how your business operates, what you need and what you want from a POS software investment. Our sales professionals meet with you and ask many questions, because what you need does matter to us.

Point of Sale software is an important choice for any retail business. Tower Systems has more than thirty years of service, demonstrating our respect for the importance of the choice you make.

If you think we could be of service to your business, please reach out to us so that we may together see in the Tower Systems POS software could be useful for you.

Lightspeed, Vend which is owned by Lightspeed, Square and Eposnow are all overseas POS software companies spending up big to try and attract Aussie retailers to their POS software.

Whether deliberate or not, we often see Lightspeed, Vend which is owned by Lightspeed, Square and Eposnow competing with us in Google search results, often through ads they pay for to get ahead of us in search results.

Hey, it’s okay, competition is good for all of us in business.

The thing is, though, we cannot compete with Lightspeed, ]Vend which is owned by Lightspeed, Square and Eposnow on advertising spend.

Where we can compete with them is value, functionality and service. We think we compete well with each of Lightspeed, Vend which is owned by Lightspeed, Square and Eposnow on these important points.

Our service is Australian based. we are an Australian company after all, building and supporting here the software we offer. There is no offshore call centre, no contractors helping you out. Call us and it’s us you speak with.

Good service starts with local knowledge and marketplace specific knowledge.

Our price is a per month price. It’s not a price pitched that requires you to pay for a full year up front to get. Also, our price is all inclusive. There is no extra cost for more registers or for functions like advanced reporting, loyalty or some integrations. We know that price transparency is important. There is no lock in contract.

What our software does, its functionality, is considerable, deep, and regularly evolving. Serving 3,000+ retailers in a diverse mix of specialty retail marketplaces has seen us develop functionality that is comprehensive and useful in many different business sectors. This depth sees us stand up well in comparison to other products.

We make specialty retail POS software for specialty retailers. While we cannot match the advertising spend of Lightspeed, Vend which is owned by Lightspeed, Square and Eposnow, we think we do match where it matters.

Choosing Tower Systems POS software, for the monthly rental cost, you have access to:

• Unlimited registers. No extra cost.
• Integrated accounting link.
• Integrated e-commerce links.
• Integrated payments.
• Loyalty programs.
• Advanced reporting.
• Customer marketing.
• Visual analytics dashboard.
• Special customer orders.
• Sell by fractions, sell by weight.
• Integrated LayBys.
• Customer gift vouchers.
• Customised onboarding.
• 24/7 support.

To go further, here’s what’s included in the monthly rental cost: software licences for unlimited computers in the location, help desk support (by phone or email) 6 days a week (including Saturday), access to a comprehensive support knowledge base, after hours support call access for urgent system down queries, access to our Shopify, Xero and other integrations, access to our supplier invoice import tools.

We are proud of this list, and our POS software, and our customer service. We are grateful to our customers who enable us to do this. They make us better at what we do.

Here’s a short video on the first-step ChatGPT POS software integration that we delivered to our customers a few weeks ago.

Already customers are telling us they love this integration, the time it saves and the suggestions it makes as starting points for this text data.

Running a successful retail business involves many challenges, one of which is choosing the right Point of Sale (POS) software. With so many options available in the market, it can be overwhelming for small business owners to choose the one that best fits their needs. In this blog post, we will discuss some tips on how to choose the right POS software for your retail business.

1. Determine your business needs before selecting a POS software, it is essential to determine your business needs. What kind of products do you sell? What are your sales volumes? Do you need to track inventory levels? Do you sell by weight or length? Do you need to integrate with other systems such as accounting software or e-commerce platforms? Understanding your business needs will help you narrow down your options and choose the right software that meets your requirements.
2. Look for essential features when selecting a POS software, it is crucial to look for essential features that will help you run your business efficiently. Some of the basic features to look for include smart loyalty, inventory management, sales tracking, customer management, and reporting. However, you may also need additional features such as e-commerce integration, loyalty program options, community group support, and appointment scheduling, depending on your business needs.
3. Consider the ease of use. It is essential to choose a POS software that is easy to use and requires minimal training. Complicated software can lead to errors and delays, which can negatively impact your business operations. Look for a software that has a user-friendly interface and offers training and support to help you get started.
4. Choose cloud-based solutions. Cloud-based solutions are parts of the software that run in the cloud – the parts you need, without compromising your security or the security of your business data. Such solutions can be accessed from any device with an internet connection, allowing you to manage your business on-the-go. Cloud-based solutions offers automatic software updates, which means you always have the latest features and security patches.
5. Check for integrations. Integrations with other systems can help streamline your business operations and save you time. Look for a POS software that integrates with your accounting software, e-commerce platform, or other systems that you use to manage your business. This will allow you to automate tasks such as inventory management, order fulfillment, and financial reporting. And, ask about integration plans into the future.
6. Consider the cost of ownership. The cost of POS software can and does vary significantly depending on the features, integrations, and support options. While it is essential to choose software that meets your business needs, it is also important to consider the cost and the return on investment. Look for a software that offers a transparent pricing model and allows you to scale up or down as your business grows. One POS software products claimed a low rental cost but once you add the cost of the locked-in EFTPOS fees, the total cost of ownership over a year put it at the highest solution being considered.

By considering your business needs, essential features, ease of use, cloud-based software, integrations, and cost, you can choose the POS software solution that best fits your requirements and helps you run your business efficiently.

Here is a new short video in which one of our software experts previews one part of the the Manufactured Goods part of our POS software.

There is much more to this Manufactured Goods facility than covered. The goal of the video is to open the door in a power function to see if it might be worth looking at in more detail as to suitability.

Tower Systems offers POS software that chandlery business owners and staff tell us suits their business needs.

We were skeptical so we did a deep dive, finding out about their needs and demonstrating how our software serves each area of need.

It turns out that our POS software suits the needs of chandlery businesses.

There is variety in what chandlery shops offer from traditional retail to services. Common in all businesses is the knowledge they have about what they offer and sell. This is one of the ways our POS software suits chandlery businesses.

Here are other facilities in our software that chandlery shop experts tell us is useful for their needs:

1. Quote and invoice management. Strong, flexible, fit for purpose.
2. Customer delivery management options.
3. Sell from anywhere, anytime option through Retailer Roam^TM.
4. Trade pricing profiles supporting pricing flexibility for your customers.
5. Customer account management: Professional and accurate control.
6. Sell by weight or fractions.
7. Create your own bundles / products. You can package items together into a single item more useful to your customers.
8. Pre-orders – pre-sell stock and be ahead of the game.
9. Special orders – easily manage special customer orders.
10. Genuinely informative receipts. You control design and detail.
11. Awesome loyalty that works for unique chandlery shopper traffic.
12. Seasonal reordering. Easily reorder inventory based on seasonal sales.
13. Weatherproof labels.
14. Product use notes. served on receipts.
15. Electronic supplier invoice support – cut mistakes and save time.
16. Easy Shopify website integration.

Rent our produce business software for $199.00 a month. Here’s what’s included in the monthly rental cost: software licences for unlimited computers in the location, help desk support (by phone or email) 6 days a week (including Saturday), access to a comprehensive support knowledge base, after hours support call access for urgent system down queries, access to our Shopify, Xero and other integrations, access to our supplier invoice import tools.

Our chandlery business software continues to evolve thanks to the generous advice and guidance from our customer community.

If you own or work in a chandlery business and are looking for software suitable, we can connect you with others in your retail channel using our software. We’d also love to find out about your specific needs and organise a demonstration to see if our POS software can be of service.

See for yourself in the short demonstration.