The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

CategoryPOS Software

Tower Systems offers an alternative to Vend POS and Lightspeed POS for local independent retailers

July 12, 2023
3 Min read
T

Lightspeed Vend which is owned by Lightspeed, is an overseas POS software product. They are spending up big to try and attract Aussie retailers to their POS software.

Their focus is on revenue from transactions. They want retailers to use their EFTPOS payment gateway.

Tower Systems does not preference any EFTPOS payment gateway nor do we charge fees associated with this.

We are focussed on making our money from POS software rental. W are a software company after all, not a bank.

So, when it comes to EFTPOS fees and payment gateway requirements and preferences we think your ill see a difference between Tower Systems and Lightspeed Vend and Lightspeed themselves.

We also compete with them is value, functionality and service. We think we compete well with each of Lightspeed and Vend which is owned by Lightspeed. on these important points.

Our service is Australian based, building and supporting here the software we offer. There is no offshore call centre, no contractors helping you out. Call us and it’s us you speak with.

Good service starts with local knowledge and marketplace specific knowledge.

Our price is a per month price. It’s not a price pitched that requires you to pay for a full year up front to get. Also, our price is all inclusive. There is no extra cost for more registers or for functions like advanced reporting, loyalty or some integrations. We know that price transparency is important. There is no lock in contract.

What our software does, its functionality, is considerable, deep, and regularly evolving. Serving 3,000+ retailers in a diverse mix of specialty retail marketplaces has seen us develop functionality that is comprehensive and useful in many different business sectors. This depth sees us stand up well in comparison to other products.

We make specialty retail POS software for specialty retailers. While we cannot match the advertising spend of Lightspeed and Vend which is owned by Lightspeed, we think we do match where it matters.

Choosing Tower Systems POS software, for the monthly rental cost, you have access to:

  • Unlimited registers. No extra cost.
  • Integrated accounting link. No extra cost.
  • Integrated e-commerce links. No extra cost.
  • Integrated payments. No extra cost.
  • Loyalty programs. No extra cost.
  • Advanced reporting. No extra cost.
  • Customer marketing tools. No extra cost.
  • Visual analytics dashboard. No extra cost.
  • Special customer orders. No extra cost.
  • Sell by fractions, sell by weight. No extra cost.
  • Integrated LayBys. No extra cost.
  • Customer gift vouchers. No extra cost.
  • Customised onboarding.
  • 24/7 support.

To go further, here’s what’s included in the monthly rental cost: software licences for unlimited computers in the location, help desk support (by phone or email) 6 days a week (including Saturday), access to a comprehensive support knowledge base, after hours support call access for urgent system down queries, access to our Shopify, Xero and other integrations, access to our supplier invoice import tools.

We are proud of this list, and our POS software, and our customer service. We are grateful to our customers who enable us to do this. They make us better at what we do.

Read onRead later

What’s the best POS software for Shopify?

July 12, 2023
2 Min read
W

Shopify is a terrific e-commerce platform that is made better for retail businesses thanks to an integration with smart POS software.

While we don’t know the best POS software for Shopify, we do know that our Tower Systems POS software is used by many local independent retailers who also run Shopify websites.

Our POS software is integrated with Shopify. we are Shopify partner.

The best POS software for Shopify is the POS software that best serves your specific business needs. This is what matters most – that the POS software serves the needs you have in your retail business.

Not all POS software integrates with Shopify. Some connect, but not direct.

Using the Tower Systems POS software you manage your inventory through our software and this inventory data, including images, flows to Shopify, and sales achieved through Shopify flow back to the Tower Systems POS software.

This is what good integration looks like: efficient, clean, stable and reliable.

We suspect that businesses that claim to offer the best POS software for Shopify do so as a marketing pitch only, and not with any evidence as to whether it is the best. How can they know? have they tested everything? Probably not. We haven’t. But, we are invested in delivering a good Shopify POS software solution integration.

Not all POS software Shopify integrations are the same. This is why we advise customers to be careful, to research thoroughly and to see first hand how it works.

Shopify is the website platform we recommend to most retailers we develop websites for as it is a platform anyone can manage after the new website is handed over. It is attractive, smart, intuitive and easily managed.

Tower Systems develops beautiful Shopify websites for small business retailers.  As the web developer and the POS software maker we can provide a solution tailored to your needs.

Our Shopify websites are developed to your needs, following a structured process, focussed on an outcome for you and your business.

All of our web development is done by our own team members, working in Melbourne, Australia. Being local web developers matters as they understand local retail better than offshore developers working through an Australian agent as if often the case.

If you are looking for the best Shopify POS software solution, take your time. Making the right decision is worth it.

Read onRead later

Having the right address is critical

July 11, 2023
1 Min read
H

Thanks to an integration in the Tower Systems POS software, our retail partners are able to enter correct and verified street addresses for customers. It’s easy, and accurate, as we have shown our customers:

Our approach in providing advice to customers is show, don’t tell.

Read onRead later

How to handle consignment stock using POS software from Tower Systems

July 10, 2023
4 Min read
H

Consignment stock is growing in popularity in retail, especially local small business retail. Here is advice from our POS software company on handling consignment stock.

We have developed this advice following work with gifts shops, antique shops and other businesses offering consignment stock and using our POS software.

Retailers who sell consignment stock, or commissioned goods (typically from a local supplier or artisan) and want to keep track of the products through sales and potentially receiving/returning stock. There are a few ways to handle this in the Retailer POS software from Tower Systems, using different setups, with their own benefits and limitations.

Three of the ways for handling Consignment stock in the Tower POS software are covered here, and since they are not mutually exclusive, you could mix them together to get something that works for your business. For all three methods, you can also arrive/receive stock through Invoice Arrivals, and Returns of the item can be done through Invoice Arrivals, without much change.
When doing arrivals and returns of consignment products, consider the following. If you need to see quantities on hand of the product in the system when you sell, you will need to arrive, or manually adjust the product quantities. Then, process returns on the products later. Alternatively, you can sell into negatives, and only arrive the final quantities of product later.

Using Supplier
A particular supplier can be assigned as a consignment supplier (or multiple suppliers). You can differentiate them simply by adding ‘Consignment’ to their names (or in any other effective manner).

Many reports in Retailer (such as Supplier Sales Analysis and Stock Listing Report) can be set to run for and exclude certain suppliers. The same can be done in stock ordering so this may be the easiest one to implement.

The limitation is that certain reports like the Detailed Takings report cannot be told to include/exclude particular suppliers.

The benefit is you can continue organising stock in Departments and Categories that are mixed with other, non-consignment stock. Carrying a larger amount of consignment products is also fine with Department names and stock tags on reports still meaningful and descriptive of the product itself.

Using Department
A particular department can be setup as a Consignment department, specifically used for holding items on consignment. This department could be named to include the word ‘Consignment’ to differentiate it, and can also be marked as an Agency Department. Agency Departments have the added feature of being able to be excluded as a tickbox option on many reports (e.g. Detailed Takings Report).

This can mean that the Department name is not as meaningful or descriptive of the products, which should be fine for small numbers of consignment products that are quite similar.

Many reports can be run to exclude Agency Departments (if used here) which can be very helpful. This includes the very useful Stock Listing report, which gives you a total stock value on hand.

Using Stock Tags
Stock tags can be created to track products on consignment, and you can have as many as is meaningful to your business without impacting or bloating reports and information.

E.g. Kitchenware Consignment tag, Foodstuff Consignment tag, Fashionwear Consignment tag.

These will need to be assigned to the relevant products.

The main drawback with this is that reports are only going to be able to include these products based on tags. The reports cannot exclude items based on these tags so if you need to run particular reports and easily exclude consignment products, this method may not be suitable.

The big advantage in using tags is allowing your products to be assigned to meaningful Departments together with other product. Any reports that use tags (e.g. Stock Listing report, Detailed Takings report) will also find it easy to list these products, and potentially show subgroups of the consignment products (if more tags were added) or include other products that have similar tags.

Read onRead later

What’s the best POS system in Australia?

July 6, 2023
3 Min read
W

It’s a question retailers often ask: what’s the best POS system in Australia.

The answer, of course, will be subjective as there is no one who has used all the POS systems in Australia, there is no one who could speak authoritatively to answer the question.

There will be people who can nominate a POS system they like over another, but that does not make their recommendation the best POS system in Australia.

The question itself is too general for a jeweller, for example, will want to find the best jeweller POS software while a garden centre owner will want to find the best garden centre software.

Specialist retailers want, in fact the need, POS software, a POS system that offers facilities for their type of business.

It is interesting to see the number of POS software companies in Australia that advertise for the keyword, best POS system in Australia. We suspect they do that because they know people are searching for that keyword. What people want, though, is an answer.

No one can honestly answer the question for the reason we outlined at the start of this post.

What plenty of us can say, though, is that we offer good software for specialty marketplace needs. That’s what we do here at Tower Systems. We have software made specifically for a range of specialty retail channels, and in some of those marketplaces, we dominate more than any other POS software company. That endorsement by retailers is an indicator of best.

Instead of asking what’s the best POS system in Australia we think a better question is what’s the best POS system for my business. It’s your needs that matter most here. That’s what our advise is to start with you, what do you need from a POS system and what value do you place on having that need served to your satisfaction.

Answer the question with your own question. Get that right, get a list of your must-have needs right, and know the value of satisfying them and you are on your way because you know, for sure, what you are looking for.

The best POS system for your business will be the one that satisfies your needs for the price you are prepared to pay. It’s as simple as that. Oh, it is possible that the company that matches your needs for the price you want is not advertising for the best POS system in Australia  keyword, because companies that spend a ton of online advertising may not have the investment in software development that you need to make the best POS system for your type of business.

When someone contacts us about our POS software, we like to start with questions, because we want to understand the needs of any prospective customer. It could be that our software does not serve your needs. We will say so if that is the case, as we should.

Read onRead later

Stocktakes are so unnecessary in retail today, such a waste of time and money

June 29, 2023
3 Min read
S

While our POS software has stocktake facilities to enable fast and accurate counting of inventory, it really is necessary for businesses to do them at the end of the financial year. The better approach is to:

  • Track all inventory arriving in the business at the point of arrival.
  • Track all sales, at the point of sale.
  • Track all returns at the point of return.
  • Spot stocktake parts of the business to get a read on theft.

These things alone, done with consistency and accuracy will provide the business with a stock listing, what you’d usually get from a stocktake, that is accurate for your financials and accurate for your taxation return purposes.

By having a tight and consistent approach to stock management at all appropriate gate points in the business and doing this work daily on stock movements, you negate the need for end of financial year work. This saves time, labour cost and results, actually, in more accurate business data.

Stocktakers, of course, will criticise this as this post makes the point that they are not necessary. the thing is, their manual processes, have been found to be inaccurate and, often, inappropriate.

For those who do want to do a stocktake, we make stocktake easy.

No, we are not talking about cutting corners or avoiding important and vital work for the business. Rather, we have a stocktake process that could save you time and help you know what you need to know today.

While doing a stocktake of the whole business is the traditional way, if you break it up and do sections of the shop when it suits, you could, through a rolling stocktake process, have more accurate data with a lower labour cost for the counting of stock.

The Tower Systems POS software lets you do part of the shop if you wish. That could be a shelf, an aisle, a section of the shop or even a single item. Of course, you can do a stocktake for the whole store too.

By doing a stocktake of a section or segment of the business, you can concentrate on high moving items, items more likely to be stolen or for some other reason. You can also schedule these sectional / spot stocktakes in a way that suits your labour availability. Finding half an hour to do a section in a daily roster could save the business money compared to bring people in especially to stocktake.

Having worked with 3,500+ local retail businesses for many years and participated in many stocktakes across a variety of product categories, our advice is that the rolling stocktake approach is usually more time efficient and financially beneficial to a business. This approach does provide you an earlier indication of possible theft challenges.

Good POS software gives you stocktake flexibility and this helps you drive value for your business.

Now, some quick fire stocktake questions, which we answer from the perspective of the Tower Systems software.

Can my shop be open while I stocktake? Yes.
Can I stop and start the stocktake? Yes.
Can I use multiple terminals to stocktake? Yes.
Can I use a hand help PDE or PDA? Yes, many brands are supported.
Can I use a laptop? Yes.
How long will it take? It all depends on your products, store layout and staff training. Time improves as they go usually.
How often should I do a stocktake? Once a year for the whole business or weekly in manageable time bites if doing the rolling approach.
Will you train us? Yes, we have excellent self-serve and one-on-one training resources and options.

Read onRead later

Fixed price POS software connected Shopify web development helps small business retailers land and stay online

June 27, 2023
4 Min read
F

While we are a POS software company that makes, rents and supports POS software for a range of specialty retail businesses, we also develop POS software connected Shopify websites, and we have done this successfully for years.

Our approach is fixed price, and it’s full service.

Web development, good web development, is expensive. We price our work on a break even basis.

The websites we create are beautiful, functional and valuable. This takes time. Our web development expert, who would work with any local retailer customer, is patient and focussed on process to deliver a commercially useful website for you.

Companies that cost less tend to only be able to do this by having the work done offshore, despite what they may pitch in their marketing. All our work is done in Australia, by Christina. This has a higher cost, but it means you are working with someone more likely to properly understand your needs.

We accept there are people who choose to go elsewhere for a website. To be true to what we do and to ensure we compensate our colleagues here appropriately, we are unable to discount the price, sorry.

Tower Systems offers to create a Shopify website for which you receive:

  1. Pre development consultation. This is comprehensive phone call reviewing your needs to understand your requirements more completely.
  2. A checklist of work you complete, to provide assets such as text and images for the website.
  3. A live Shopify site as per everything outlined here.
  4. Shopify theme choice. Included in the quoted price is the selection of a paid-for theme available from the Shopify Theme Store at https://themes.shopify.com/themes.  Themes are used to create the structure, look, and feel of your site so choose carefully.
  5. Shopify link. The Retailer POS software to link with Shopify. This link transfers to the Shopify site the following data points for each inventory item.
  6. A 2 hour Personal hand-over remote training session so you can manage the day to day running our your new live site.
  7. Three months of phone-based support assistance (not including changes) following delivery.
  8. A comprehensive pre-prep / handover document that provides support, written training and guidance on your next steps. This is the same for all our Shopify site customers. i.e. it is not document written especially for you.

Regardless of who you choose to create your website, here are tips we offer to help make setting up a Shopify site successful for you.

  1. Know why. Knowing why you want the website can answer plenty of other questions. For some it is to win new customers, for others it is revenue growth, while for ithers it is better service of existing customers.
  2. Keep it simple. If you are just beginning your journey into eCommerce our message is keep it simple. If you start simple you can get important learnings from which you can make informed changes.  Remember where you start will not be where you finish.  One of the key areas we see people over thinking is freight our advice is to keep freight an easy as possible by using the flat rate options provided by Shopify.  Then, once you understand your customers change and adapt.
  3. Know your narrator. Every website has a narrator, the person behind the scenes writing the text, responding to queries. Think about that person, how they speak, words they use, their manner. Think of this person as a character you create.
  4. Look at competitor sites online locally and overseas as it is beneficial to see what someone else is doing and learn from that.
  5. Only use unique images. If you use supplier supplied images, they may be on other sites and Google will know this. Google likes fresh content.
  6. Write your own product name / title. Use search keywords in the name – that is, what people are searching for. Google likes fresh content.
  7. Write your own product description and think about what shoppers search for.
  8. Do not load everything. Too much stock makes a site hard to navigate.
  9. Consider using a website name that is different to your business name. Online can benefit from a different brand to your in-store situation.
  10. Be open to additional sites. You may make more money from having multiple.
  11. Support the site with active social media engagement.
  12. Promote the site with an email monthly at least, using Shopify’s marketing features.
Read onRead later

The simple way an $87.97 purchase resulted in a $165.00 add on purchase.

June 26, 2023
2 Min read
T

Simple and cash beats points when it comes to loyalty marketing.

A customer spent $87.97 in a shop in suburban Melbourne last week. They were an infrequent shopper there. On their receipt, they received this auto generated voucher for $4.40.

 

They looked at the $4.40 amount and then looked back into the shop. A few minutes later they purchased $165.00 worth of products saying they might as well get these things here and save money.

They live an hour from the shop and were shopping locally with a friend they were visiting yesterday.

The $4.40 voucher was enough to encourage them, to give them permission, to spend the additional $165.00.

While our POS software offers integrated (and to no extra cost) points based loyalty marketing, it also offers what we have shown here. It’s a fresh approach loved by hundreds and hundreds of retailers in Australia and New Zealand.

It’s easy to implement. You have complete control over the settings. It’s backed with insightful management reporting.

Differentiating your business in your loyalty pitch can encourage shoppers to spend more, and to come back more often.

This facility also has offers a wonderful local community group engagement and fundraising opportunity.

Tower Systems is not your average POS software company and here is another reason why. In addition to creating the POS software and providing our customers with training, we provide business context, the burg between purpose, function and why. The why is what matters as too many businesses just copy others without understanding the why.

The loyalty offer we have described here goes into the why, as well as the value of differentiation for local indie small business retailers.

The story is real, the value already banked by the retailer. And, it’s a story we hear regularly from our customers, bonus value harvested from this very simple and self-funding opportunity embedded in our software.

Every version of our software has this facility. There is no extra charge to use it. It’s so easy. Customers can be reaping value after a minute or two.

We are grateful to our customers who share their feedback on how they are using our POS software in their specialty retail businesses. It helps us learn, it demonstrates to us and to prospective customers value.

Read onRead later

How to Use Repairs and Jobs Module in the Tower Systems POS software for Grooming Business 🐶

June 24, 2023
1 Min read
H

In this video, we show you how to use our POS software Repairs and Jobs module for a grooming business.

Although we don’t offer any designated facilities for managing grooming, we can use Repairs and Jobs to track what was done for a client, what service was provided, the cost of that, whether any goods were used, and allocate images.

We give you a run-through on how it works, including adding a new job, choosing a customer, assigning staff members, printing job cards, allocating parts and images, and finalising payments. You can customise fields and set reminders for customers.

This is another example of the flexibility, in our POS software, another way retailers are able to use something designed for one type of business, in another unrelated business.

Read onRead later

An update on the integration of ChatGPT AI tools with the Tower Systems POS software

June 7, 2023
2 Min read
A

In March, Tower Systems released new POS software for specialty retailers offering an integration to ChatGPT from OpenAI, a leading AI tool.

In this first cut of AI integration in POS software, using the optional integration, ChatGPT can generate for extended product descriptions and web descriptions. This is based on the product title that you enter. We have tested it with a range of products. It is a significant time saver.

Customers are telling us they love the POS software ChjatGPT integration. The feedback includes:

  • It saves so much time.
  • It generated product descriptions better than I was doing.
  • I love that it gives me options to consider.
  • It’s something I love using in my business that I had no idea I would benefit from.

Retailers are providing wonderful feedback on their use of ChatGPT from within the Tower Systems POS software.

Retailers who want to type their own descriptions can still do this. The integration is for those looking for product descriptions likely to capture the attention of shoppers, especially those shopping online.

The Tower software development team has more AI integration options being prepared as this technology offers many business benefits.

There is considerable debate about AI and its use. “We don’t see our job as being a controller of access to AI. We build tools and right now this is a tool more snugnesses want to play with. Hence, this integration.” Mark Fletcher CEO of Tower Systems commented.

“It’s important that we provide retailers with tools they can use to be more efficient, more competitive. AI offers such tools in a rapidly changing retail landscape. We are grateful to have been an early adopter of this opportunity for our local small business retailer community”

The ChatGPT POS software integration is available free to all Tower Systems POS software customers across a range of specialty retail marketplaces.

Tower Systems currently serves in excess of 3,000 small business retailers with POS software. The software rents for a modest monthly fee with no lock-in contract and no cancellation penalty.

The ChatGPT integration is only part of the AI engagement opportunity for Tower Systems POS software customers.

Read onRead later

How our POS software helped a retailer free up $20,000 in their local shop

June 5, 2023
2 Min read
H

The Insights Dashboard in our POS software serves up curated data in a thoughtfully selected range of topics sure to interest any retailer. The software does this work in the background with little human engagement.

In one retail business recently, the software reported on the financial value to the business of what’s not working. Like any engaged retail business owner, if you show them, prove to them, using their own business data, what’s not working, they will act. This retailer did. That’s where the $20,000 comes in. They converted dead stock to cash and replaced the space and inventory investment with stock that is working.

The insight was serves by our POS software. It was pushed to the retailer. They didn’t have to seek it out or wonder if there was something to see. No, our software figured this is interesting and important, here it is, here is a problem, and an opportunity.

That’s what the Insights Dashboard in our Tower Systems POS software is all about. The insights are genuine, up to date and for your business, based on your data. The software seeks to help you leverage your own data to make more money in your business, make fewer mistakes andiron a more successful and enjoyable business.

While some POS software focusses on transacting, we go further, we go beyond transacting and we do this to help deliver genuine value to our customers.

The Insights Dashboard in the Tower Systems POS software is designed by and for retailers. It is outcome-focussed, targeting actionable data that any retailer, regardless of business training, will understand and leverage for the success of their businesses.

Since the launch of the Insights Dashboard we have heard from retailers about their use of it, what it’s showing them, the actions they have taken. It is wonderful hearing these stories as each one shows that POS software can be more than a glorified cash register, that it can make a real difference to the performance of a local retail business.

Here at Tower Systems our focus is on helping local indie retailers run more enjoyable and successful businesses – beyond a marketing pitch, we are keen for them to live it, feel it, and want more. It’s what we want ourselves in retail businesses we own and run.

Read onRead later

How to setup LayBys in the POS software form Tower Systems

May 24, 2023
1 Min read
H

LayBys are popular in local small business retail and Tower Systems offers a terrific LayBy solution in its POS software for local specialty retailers.

Here is a short video from our training library showing how our retailers can set LayBys in their Tower Systems POS software,

Read onRead later

How to convert a PDF invoice into a CSV file for easy POS software import

May 21, 2023
2 Min read
H

Tower Systems offers help to local small business retailers to help them save time and money. We do this through training, written advice and easy to access and follow video advice.

A couple of weeks ago we shared with our small business retail POS software customers this video on how to convert a PDF file to a CSV file that can be imported to our POS software.

By converting the PDF invoice to a CSV file the retailer saves time, improves data accuracy and helps the business have a better handle on business performance.

Tower Systems is grateful for the opportunity to help retailers convert PDF invoices into CSV files foe EDI import into POS software

We also connect with many suppliers for importing electronic invoices and more, making importing invoices easy and fast. But some suppliers have challenges implementing this. hence, this solution for converting a PDF invoice into a CSV file.

This snackable video is one of many offered to all of our POS software customers. We produce the regularly and share them in our email and print newsletters, and as part of our video training curriculum.

We are grateful to local small business retailer customers for their feedback on these videos as that informs our weak developing more useful training and support solutions.

Read onRead later

Where to buy receipt rolls, barcode labels and other stationery for retailers using POS software

May 15, 2023
3 Min read
W

Tower Systems offers easy access to quality POS hardware suppliers, POS receipt rolls, POS labels and more through its consumables POS hardware and supplies online shop.

Anyone can shop at the online Tower Systems POS software stationery shop, regardless of the POS software you use.

Shopping for receipt rolls, barcode labels, barcode printer ribbons, barcode scanners, POS computers and more is easy at the Tower Systems online shop.

The website is totally self-serve with easy access, helping retailers stay on top of their stationery and POS consumable requirements. Each product page has good information on the product to enable you to decide if it is right for your business needs.

Online at this POS supplies, hardware and stationery shop, retailers can purchase plenty of items, including:

We know that retailers want reliable printer ribbons, barcode labels, receipt rolls and more for the safe and easy running of their business. We do our best to ensure that we have what people need, when they need it and to a quality that they can trust to provide good customer service for threat local retail businesses.

The Tower Systems POS stationery and consumables shop offers 24/7 shopping access to hardware, printers, barcode labels, receipt printers, receipt rolls POS hardware computer terminals and specialty POS stationery and other supplies.

You can pay by credit card, including American Express as well as Afterpay, Zip and more. we make it easy to choose what you need, pay and then organise shipping.

The Tower Systems POS software stationery, hardware and barcode label shop also makes it easy for retailers to purchase POS software training.

Buying receipt rolls, barcode labels, printer ribbons and other POS software consumables is easy through this Tower Systems retailer services website. We offer this as part of our one stop service for local small business retailers, to help them have the stock of what they need on time to serve that need.

We do so at a modest cost, using products and offering products that we use ourselves in our own retail businesses.

In terms of our POS software, here are the retail marketplaces we cover:

Here’s what’s included in the monthly rental cost: software licences for unlimited computers in the location, help desk support (by phone or email) 6 days a week (including Saturday), access to a comprehensive support knowledge base, after hours support call access for urgent system down queries, access to our Shopify, Xero and other integrations, access to our supplier invoice import tools.

Read onRead later

What is Point of Sale (POS) software and how is it useful for independent retail businesses?

May 12, 2023
3 Min read
W

Point of Sale software is software that helps retailers transact sales, manage inventory, manage employees, manage supplier relationships, manage online sales and more.

In truth, good Point of Sale software is financially rewarding and valuable to small business retailers. This is especially true for specialty software designed to serve the needs of niche retail businesses.

Tower Systems develops specialty retail software for niche retail channels. This is all we do, serve the needs of thoughtfully selected retail channels. We dive deep into their needs, the needs of their suppliers and the needs of their customers. This is evident in our Point of Sale software for each of the specialty marketplaces in which we serve.

Developed in Australia for independent small business retailers in New Zealand and Australia, the various versions Tower Systems POS software are each specialty software for specific market niches.

Tower Systems serves: garden centres, jewellers, bike shops, pet shops, fishing and outdoors shops, firearms businesses, produce and farm supply businesses, games shops, newsagents and adult shops. In each of these retail channels, Tower Systems offers Point of Sale software specific to the needs of retailers in each channel.

Just as local retail businesses promote their point of differences to local shoppers, Tower Systems promotes its points of difference, that is that we offer software specific to the needs each retailer in each channel.

Let’s look at this more deeply. Take our bike shop software. In this software we offer bike retailers facilities developed specifically for bike retailers, facilities such as retail sale, shopper loyalty engagement, management of repairs, follow-up of warranty services and the easy, safe and accurate connection with suppliers to enable more commercially astute engagement.

Each of our retail channel specific POS software packages deliver facilities finely tuned to the needs of each retail channel. The retailers in each channel have a say as to what is in software updates. This process is transparent to all Tower customers, it leads to better software for our customers and for the benefit of those who connect with their businesses.

Tower Systems is a competitive POS software company. Our competitiveness is evident in the deep and excellent facilities in Our POS software, the easily accessible and personal support we provide, the face-to-face in-store training provided and the valuable and professional documentation available to our customers online 24/67 through our customer service portal.

Considering our software starts with us understanding your needs. This is where we begin. It is important to us to understand how your business operates, what you need and what you want from a POS software investment. Our sales professionals meet with you and ask many questions, because what you need does matter to us.

Point of Sale software is an important choice for any retail business. Tower Systems has more than thirty years of service, demonstrating our respect for the importance of the choice you make.

If you think we could be of service to your business, please reach out to us so that we may together see in the Tower Systems POS software could be useful for you.

Read onRead later
The POS Software Blog

Categories

Categories

Categories

Recent Comments

Monthly Archives