It is almost 9am today, Saturday October 22, 2016, and our help desk based out of our head office has been busy answering questions for customers and providing training. Our leadership team, too, has taken calls already.
The majority of calls on the weekend are not about problems with the POS software. Some relate to retail supplier files, others relate to other software and some calls are for business advice.
As we are accessible we take the calls and help as much as possible.
A core tenet of good customer service is being accessible to your customers when they need you. We are proud to be available on days like today.
Where is our POS software company today?