The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

ArchiveJuly 2015

Sunday retail management advice: how to use POS software to manage suppliers

July 12, 2015
1 Min read
S

Suppliers to retail businesses often focus on relationships ahead of data. Our advice is focus on data first. We recommend comparing the performance of suppliers of products in a common category to a retail business.

 

Let your business data speak for you.

If one supplier is performing worse than another supplier, hold them to account. Do not give them more business unless they help you resolve their sub-standard performance.

Thanks to smart reporting tools in our POS software, retailers can easily compare the performance of suppliers, they can know for certain if one supplier is performing better than another.

Read onRead later

Tower Systems – an awesome POS software company

July 11, 2015
1 Min read
T

You guys are awesome and your software is awesomer.

This has to be the quote of the year from one of our customers. It makes us proud that we have made someone so happy.

The comment came about because we have helped a business get into our software and see that not all POS software companies are the same.

The thrill came when they saw what they could earn about their business from our software. A short time and they are loving outcomes being achieved.

We’re here to help.

That’s out motto. We believe it and live it through our cations with and for our customers.

Read onRead later

Practical help from speciality POS software for small business specialty retailers

July 10, 2015
2 Min read
P

Small business retailers in the niche retail channels of gift shops, garden centres, jewellers, bike retailers, newsagents, homewares shops and several others can rely on the Tower Systems POS software to improve their situation. here are some of the ways retailers tell us they benefit by using the software:

  1. Guide shoppers to spend more in a visit.
  2. Attract shoppers to return to the business more often.
  3. Reduce dead stock.
  4. Reduce theft.
  5. Streamline selling.
  6. Reduce mistakes in sales processing by eliminating double handling.
  7. Better manage employee time.
  8. Better manage supplier relationships through buying based on facts and not emotion.
  9. More effectively plan for the future of the business thanks to access to accurate data.
  10. See things in your business that you may miss today.
  11. Offer a professional experience with personalised attractive receipts, personalised attractive gift certificates, structured Lay-By and a data driven approach to ordering.
  12. We bring structure and ease to the end of shift balancing process.
  13. You can easily manage catalogue and promotional pricing as well as bundled deals and through this drive sales.
  14. There are 100+ reports on which you can rely to assess the business. However, the reality is you will fall in love with two or three reports and rely on these.
Read onRead later

Specialist pet shop software helps pet retailers drive traffic and sales

July 9, 2015
1 Min read
S

PetFlyerMarch2015Front_Page_1The Tower Systems Specialist Pet Shop Software grows in popularity among pet retailers large and small with new businesses signing up already this financial year.

The latest growth in numbers is being driven by the work Tower Systems has done to connect with pet shop suppliers for the provision of electronic invoices and other EDI related benefits.

Tower Systems supplies more independent pet shops with specialist pet shop software than any other software company.

Pet retailers use our software to manage sales and inventory and to market their products and services to drive return visits. They also use the software to underscore their local points of difference – the software helps easily achieve this.

Read onRead later

Tower Systems offers 626 POS software knowledge base articles

July 9, 2015
1 Min read
T

Screen Shot 2015-07-02 at 6.55.45 amRetailers using the Tower Systems POS software have access to 626 knowledge base articles. This is an extraordinary resource for small business retailers.

Each peer-reviewer knowledge base article is a step by step guide to how to use part of the sPOS software. Combined, the articles are a how to make your business more valuable as a result of using the software.

Accesses through an easy to sue search facility or searched using plain English searching, the knowledge base is a valuable resource for Tower customers.

Each week we refine content in articles and work on new articles to be added. We also remove articles that are no longer relevant.

The knowledge base resource is better than a user manual. It serves the 3,000+ Tower Systems customers well and acts as a valuable reference resource our customers can tap into at any time.

This is another example of the Tower AdvantageTM.

Read onRead later

Smart POS software helps small business retailers sell Spiderman

July 8, 2015
1 Min read
S

IMG_7982Spiderman is a superhero loved by generations. He is more popular today than decades ago thanks to a reinvigorating of the franchise by Marvel.

Retailers using our POS software can track the success of superheroes in their retail businesses. They can do this through a range of views, providing insights beyond what is common in POS software.

The insights can help retailers undertake more finely tuned marketing.

Spiderman, for example, can appeal to a young kid discovering their first superhero as much as he can appeal to a baby-boomer reliving memories of their first Spiderman comic back in the day.

These different customers engage with their fan driven interests in different ways. Thanks to a clever approach to viewing data, retailers are able to treat both interests differently and the same as may be needed from time to time.

This is another smart approach to inventory management from the smart software development team at Tower Systems.

Read onRead later

Gift HQ trade show a hit for Tower Systems POS software

July 7, 2015
1 Min read
G

IMG_8005We are thrilled with the results of the Gift HQ trade show in Brisbane over the weekend to last night. We connected with many businesses that can benefit from what we offer through our Point of Sale software and our customer service facilities. Having specialist software for each of several niche retail channels helped us serve a broader range of the visitors to the fair.

We also met existing customers to share new facilities in our software.

Gift HQ has been an important extension to our Queensland presence and service. We are grateful of the opportunity to participate.

Read onRead later

What gift shop owners love about the Tower Systems Gift Shop Software

July 6, 2015
1 Min read
W

Here are some of the features gift shop owners love about our Gift Shop Software in addition to the facilities you would expect from good POS software.

  1. Easy to use yet structured and professional Lay-By.
  2. Customer special orders with TXT message when stock arrives.
  3. Professional gift cards with your logo and proper management of balance.
  4. Easy to produce gift vouchers.
  5. Gift receipts that can be wrapped with a gift (no pricing).
  6. Intelligent receipts with product care information.
  7. Easy handling of hampers and bundled offers.
  8. Supplier performance comparison.
  9. Employee performance management and rewards.
  10. Importing electronic invoices from gift shop suppliers. We work with for you.
  11. Linking to your website to manage a common stock file.
  12. Loyalty options including traditional points as well as front end loyalty to drive infrequent shopper engagement.
  13. Inventory management to guide you to a more efficient inventory level.
  14. Theft reduction tools to reduce the opportunity of employee theft.
  15. It’s easy to use.
  16. It’s regularly updated based on user suggestions.
Read onRead later

Sunday retail management advice: how to pick the right POS software for your retail business

July 5, 2015
1 Min read
S

Here is our advice on how to pick the right POS software for your independent retail business. Choose:

  1. Software designed for your specific type of retail business.
  2. Software that serves your needs.
  3. Software already extensively used in your specific retail channel.
  4. A company offering face to face training in your business.
  5. A company with support that is provided by people used to supporting your type of retail business.
  6. A company offering a structured process for continuous evolution of the software to serve your needs.

While generic off the shelf software can be cheaper, what you save in price can be lost through lack of functionality to your specific type of retail business.

Good software helps make good businesses.

Read onRead later

New free marketing resources for small business retailers

July 4, 2015
1 Min read
N

Screen Shot 2015-07-03 at 8.10.20 amTower Systems is adding to the free marketing resources for small business retailers. New digital art is being loaded to our website for small business retailers to download and print and to load into digital marketing platforms.

This latest collateral from our in-house creative team is themed to provide retailers more options for pitching their businesses.

We are grateful to the encouraging feedback from small business retailers – customers and not – who are using the facilities we have created and made available through our website. This feedback is what has encouraged us to do even more.

Tower Systems provides access to these free marketing resources without asking for any details – making the resources genuinely free.

Read onRead later

Helping a competitor lift their game

July 3, 2015
1 Min read
H

One of our competitors is in a tough situation with several customers complaining about support and software problems. We know about this as the customers have come to us.

In one situation we have been involved for two months, providing the customer with guidance on how to get the matter resolved with their software supplier. Our work has involved troubleshooting the issue to help focus their communication and translating some of the technical responses they have received -into non. tech language.

We have not used these situations to switch the small business to our software as we see that as something for them to consider when they are ready. Our focus has been on helping them get the immediate problems with the software and support resolved. Sometimes, a competitor being aware of our involvement is enough for them to lift their game.

POS software companies serving small business retailers need to quality check their contact to ensure they are genuinely helping customers in the way the customers want. While we’d be happy to win new business, this should not be needed if the sales and marketing promises made pre-sale are kept.

Read onRead later

More POS software training for the new financial year

July 2, 2015
1 Min read
M

Tower Systems has kicked off the New Financial Year with the launch of fresh POS software user training opportunities for retailers who partner with us.

The free online new training is genuinely new: fresh, new topics … designed to help retailers get more from their Tower Systems relationship.

Our customers can book in for the free training now from our website. We send an email with instructions on how to get online.

Read onRead later
The POS Software Blog

Categories

Categories

Categories

Recent Comments

Monthly Archives