The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

CategoryFishing software

POS software Xero integration helps small business retailers

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The integration between the Tower Systems small business POS software and Xero cloud based accounting software is helping more and more small business retailers to …

  1. Cut accounting costs.
  2. Cut bookkeeping time.
  3. Improve business data accuracy.
  4. Improve business retorting.
  5. Make the business more profitable.

Xero does not connect to all POS software. Qs the premier small business account ting software in the world it is selective.

Tower Systems is proud to be a Xero partner and proud to deliver a quality Xero integration between our POS software and Xero. It is an integration we use ourselves in our own retail businesses.’

In addition to the Xero integration, Tower Systems POS software integrates with Shopify, magento and WooCommerce – the three leading e-commerce platforms in the world. The web development team at Tower has enhanced these to offer a multi-store solution whereby independent retailers can trade under a single branded website rather than needing their own website.

The Xero integration is the back-office piece where real labour costs are reduced. We only sell to independent small business retailers in selected retail niches such as bike shops, jewellers and garden centres. Having the xero integration is vital as they are all competing with big business and every saving, no matter how small, is loved.

Following Xerocon in Melbourne last week, we are set to bring our POS software to more small business retailers.

Xerocon wow!

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What a terrific conference Xerocon was. Awesome presentations about Xero. Wonderful people asking about our POS software. New friends. New clients. 100% professional. Glad to be among the best of the best with it comes to Xero.

Plenty of fun.

Shopify connected POS software for Australian small business retailers

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Tower Systems is delivering more Shopify connected POS software solutions to small business retailers keen for beautiful websites connected to professional.

We have plenty of POS software integrated websites we can show off, demonstrating a broad range of design and integration capabilities.

Our Shopify connected POS software solution is powerful and professional. It is direct, too, not through a third party tool.

Tower POS software Xero integration

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We are looking the Xerocon conference, which starts today in Melbourne. It will be terrific to see not only Xero users and accountants but the other select few software companies approved by Xero. Here is part of what we offer in our direct POS software Xero link:

Tower Systems POS software at Xerocon this week

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Tower Systems will be featured at Xerocon, the international Xero users conference, this week in Melbourne.

We are grateful to Xero for the opportunity to participate.

The POS software Xero link is important to our small business retail customers. Using this link, our customers are able to save time, cut mistakes and streamline business operations.

This is a direct link, not through a third party. This saves money and time. It also ensures that ti is easier for questions to be resolved about data flow and similar topics.

We back the Xero link with Xero skilled folks on our help desk. We can help small business retailers, bookkeepers as well as accounts with questions on the POS software / Xero integration. This is important as it shows the help desk service as going beyond what is usual for POS software help desks.

Xero is selective as to the software companies it approves. It is good to ask a POS software company if their link is direct or through anther party.

The Xero integration designed by Tower Systems, working with the folks at Xero, makes it easy for small business retailers to cut accounting paperwork and thereby tap into time and money saving benefits.

We use our Xero integrated POS software ourselves. This enables us to provide practical advice on how to benefit the most from Xero and our POS software working together.

Our customers have access to our in-house CPA, to provide a professional accounting perspective on the link and how to get the most from it.

Tower Systems is a unique POS software company. In addition to serving 3,500+ small business retailers, we own and operate several retail businesses as live test sites. Our in-house CPA manages the accounts for these retail businesses.

Connecting to Xero can help a small business eliminate the need for a bookkeeper and shift out of business accounting functions to the end of the year. W have seen businesses cut $5,000 form their operating costs by implementing the Xero link. This saving and more can be significant for a retail business.

If you are a Xero user and plan to be at Xerocon this week, check us out. We are thrilled to be part of this event.

What makes Tower Systems an ideal POS software company for small business retailers?

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Tower Systems is an Australia based POS software company with thousands of customers in a range of retail niches:  gift shopsjewellersbike shopspet shops,  toy shopsfishing/outdoorsgarden centres/nurseriesnewsagentsproduce stores and firearms retailers.

  1. We are a software company, not a consulting business using software as a mechanism for driving consulting fees.
  2. We are in your business. Not a contractor we hire, not over the phone, when we install the system we do it in your business, working with you and your people.
  3. We offer more facilities than any other system. These offer you flexibility for driving purchases in the current visit and for bringing shoppers back more often.
  4. You have access to extraordinary customisation, enabling you to represent your business son receipts, invoices and other documents how you want.
  5. Embedded in our software are facilities for tracking how the software us used. This enables us to help you monitor and reduce employee theft.
  6. Retail focussed. The big challenge of retail is to uncover opportunities, which you can still leverage them. We have smart reports, which unlock for you information about your business, which can help you plan and grow.
  7. Our customers have access to the owner of our company as well as other senior management people.
  8. We have a loved escalation process.
  9. Our documentation is online and 100% searchable.
  10. We develop our own software. This means when we promise something, we rely on our software development and testing team to deliver, not a contractor, not another company.
  11. We have a transparent process through which our customers can suggest software enhancements. All of our customers can vote on these enhancement suggestions. Many of our software changes have come from customer suggestions.
  12. We designed the software ourselves. What we sell today has evolved over many years working in close consultation with our customers – many of whom have been with us for more than twenty years.
  13. The software we sell to retailers has been developed for retailers, by us.
  14. Each specialist retail channel has its own version of the software. Interestingly, our software for each sector has benefited from experiences with other sectors.
  15. We only sell to independently owned retail businesses in selected specialist retail channels.

We could add many more reasons. This list is a start. As our motto says: we’re here to help.

Helping small business retailers sell online with POS connected websites

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Tower Systems has rolled out the next release of its POS software connected website solutions, offering small business retailers a stronger armoury of tools with which to compete with global and national online businesses.

Offering POS software direct links to Shopify, Magento and WooCommerce websites, the Tower Systems integrations bring new business opportunities to small business retailers, opening doors to finding new customers.

Embedded in the new software are facilities that are fresh for the small business online space, fresh for POS software integrated websites.

Tower Systems has gone beyond the usual approach of announce and then deliver some time in the future. the company has developed, delivered and then announced. This is the company proving what it has done before making any noise about it.

We think actions speak louder than words.

Small business retailers who want to compete with online have Tower Systems in their corner. Our beautiful web connected POS software works for retailers in different channels. It helps retailers attract new shoppers. We deal with the challenges of freight. We make shopping easy. We help win business from the tricky abandoned cart situation and more.

Being a local POS software company, we leverage our local marketplace knowledge not only for ur POS software but also for the websites we create for our customers.

We make selling online easy for small business retailers.

We develoop websites for Tower Systems customers. We have web developers working in ur Melbourne office with skills in Magento, Shopify and WooCommerce.

Having websites developed by us ensures a best-practice connection between your POS software and the websites.

We have plenty of store connected websites we can show you, where shoppers can shop online with interest free online lay-by, shop using click and collect, pay by PayPal and more. We can sync the data between your shop and online as frequently ads you want. We have sites doing it every five minutes and others doing it daily.

We have seen retailers choose to have their website developed by a low-cost offshore web developer only to have to spend considerably to have it fixed. We have had to do this for several of our customers, where offshore developers have delivered a broken website.

To find out more about our web development services as well as our SEO (website marketing) services, please email sales@towersystems.com.au.

Advice for small business retailers on finding confidence

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Change of any sort can be challenging. Part of our role as a POS software company is to offer encouragement for continuous change. While we cannot force you to be confident in embracing change, we can provide a safety-net of sorts and a cheer-squad of encouragement.

In our own situation we are confronted with change and challenges every day. What we do today is very different to what we were doing five and ten years ago. Here are things we have found encourage confidence.

  1. Know your business. This starts with knowing your business data, respecting it and basing decisions on the data. This provides a foundation for changes that are right in and for your business.
  2. Take small steps. Sometimes, confidence fades or can be a challenge when the task ahead or the changes to be made appear too big. Break them down. Focus on the next step. Take that one step. Cheer the result. Next, take the next step.
  3. Most of what we suggest is based on either direct experience or considerable research. Trusting this could see you embrace change sooner and, hopefully, thereby enjoy more success sooner. This, in turn, will boost your confidence.
  4. Know you are not alone. No matter what change or challenge you face, we are part of your community, part of your cheer-squad. Talk with us before, during and after change. We will help in any way we are able.
  5. Focus on the destination. Where do you want to be as a result of a change in your business, new products or a new marketing initiative. Focus on the destination and ignore the barriers you create in your head. Often, the barriers are only there because you allowed yourself to see them.
  6. Facts encourage confidence. Facts such as evidence of success of others and evidence of success in your own business underpin confidence. The key is to look at the facts, to focus on them and not the possible barriers you can create.
  7. Hire confident people.
  8. Let go of people who are not confident, who talk change down, who are negative at their core.
  9. Play confident music in your office and in the shop.
  10. Dress with confidence.
  11. Know that a failure is always a success. Every change you make in your business is a success because you either make more money, enjoy your business more or learn what not to do next time because it did not go as planned. There is only upside from change.

A lack of confidence is not easily overcome. We understand that and do not seek here to be glib about it. Lack of confidence in anything is a serious challenge, yet one to overcome for the future of the business, personal achievement and the benefit of all who rely on the business.

Rather than investing time in the fog of a lack of confidence, our advice is to look out beyond the fog, to take steps out of the fog and to do so knowing we are with you.

Changing LayBy in small business retail forever

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Tower Systems brought interest free immediate shipping LayBy to websites months ago. It has helped many retailers win sales they otherwise might have lost, and at minimal cost to the retailers.

Now, we are bringing immediate collect interest-free LayBy to physical retail businesses.

Thanks to months of behind the scenes tech innovation in our software and with a respected public company in the finance space we are on the cusp of launching a game changer for in-store LayBy.

Shoppers can purchase and take goods away with them immediately.

Payments are made over an agreed period of time.

The retailer is paid right away.

The retailers is not responsible for collecting payment from the customer.

The cost to the retailer is fractional thanks to the Tower relationship.

The customer has the items for immediate giving if gifts or for use if they have purchased for personal use.

There is no need to store lay-by items.

There is no paperwork to follow up lay-by payment and collection.

In all, for everyone, life is easier.

This is a game changer for locally owned small family run retail businesses. It brings big business tools to these local independent retail businesses. It empowers them to be more competitive.

Bringing a comprehensive professionally backed interest free lay-by facility to our POS software has taken time because of regulatory requirements and given the size of the necessary finance company backing.

Tower Systems has brought together a range of resources, tech skills and retailers to bring this opportunity to live, to do it in a way that is best practice and meets all necessary regulations.

Now, if a shopper is passing through and wants an item for which they cannot pay right away, using this new soon to launch facility the retailer has an alternative with which to win the sale today. This is especially valuable in tourist locations.

Integrated with the POS software and offering a fast (60 second to 120 second) approval process, this game changing solution will help many local retail businesses win sales leading up to Christmas 2017 that they might otherwise have lost.

Like AfterPay but not AfterPay, the solution being delivered by Tower Systems is easy to use, easy to understand, fast to leverage and loved by shoppers. We have been using it all year online and it is a dream.

Workshop on special customer orders in POS software loved by retailers

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Yesterday, Tower Systems hosted a major workshop on how to leverage special customer orders in our POS software to help any retail business grow revenue and increase customer stickiness.

Our pitch explained the value of using smart software that manages the special customer orders process through the entire business:

If you have an order book at the counter or in the office, for orders that are too messy or cumbersome to put through your software, Special Customer Orders in the Tower Systems POS software could be ideal.

If you or staff are forgetting to track special orders when they come in or are challenged advising customers when special orders are read to be collected, this software can make the whole process hassle-free for you.

We can help you win more business.

We make it easy for every employee to handle special customer orders with consistency, even casual employees.

Developed in close consultation with retailers in the jeweller, bike retail, produce, toy and garden centre retail channels, the Special Customer Orders facility in the Tower Systems POS software is powerful, flexible and enjoyable.

See it live in this free online workshop. We will demonstrate the software to you, take questions and share user insights.

The demonstration will take only half an hour. We are sure you will be surprised how fare this function in the Tower software goes.

We are grateful to all our customers who participated. It was a full session with more than twenty participating, learning, for free.

This session is another in our regular series of free learning opportunities for our POS software companies.

Social customer orders functionality is unique to Tower Systems. What we have developed is deep and comprehensive, created based on the needs shown to us by our customers in various retail channels. We build the facilities from scratch, based on the customer outlined requirements.

We are grateful to our customers for supporting this training session, and, indeed, all of our free online training workshops.

We develop software and websites for: gift shopsjewellers,  bike shopstoy shopsfishing/outdoors businessesgarden centres/nurseriespet shopsproduce storesfirearms businesses and newsagents.

Easy synching on stock on hand for physical store connected websites

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The syncing of stock on hand data between physical shops and websites is key to successful online selling.

Given that the most significant use of websites is to see what stock its available in-store, accurate stock on hand data is a core factor in driving online sales.

Retailers using our Tower Systems POS software and one of our various webstore link facilities can determine the best timing for data synch between the physical and online store. The frequency of any such synch is determined by the type of products being sold.

We have customers who prefer to synch every five minutes through to customers who synch daily, and all manner in between.

We work with our customers to understand product sale frequency and then provide advice based on this and our own experience working with many successful POS software / webstore integrations across a range of retail channels.

The way we do the synch is fast and accurate, of little drain on the retail business and the internet connection.

Given our experience in this space and the value of experience in many different businesses, we are not get four of such synching. Our approach is best-practice, fast, accurate and loved by shoppers and retailers.

Getting this synching process is right for small business retailers who want to sell with confidence online. Shoppers who purchase online only to be told sorry that item is out of stock get frustrated as they bought wanting the product.l The requirement for accurate stock on hand data on websites is critical.

A good website will not only show products that are currently available, they will go further and show the actual quantity on hand of every item. While this can benefit a competitor targeting a business, in most cases the customers love it and gain confidence in a business as a result of this.

As POS software developers and website developers Tower Systems is skilled on both sides of the tech solution. We are able to demonstrate local retail business connected POS software that is discovering new shoppers for local businesses. The win is valuable, bankable. It all starts with a fast and accurate synch between the POS software and the website.

Tower Systems’ POS software features in Xu magazine for Xero users

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Tower Systems features in the latest issue of Xu magazine, the international magazine for Xero users and consultants and the wider Xero community.

The article resulted from kudos for our work in the POS software / Xero integrated space for many small business retailers. Our work helps retailers cut the time spent on entry of data as it eliminates steps in the process. This improves accuracy and costs of the business.

We are grateful to our many POS software / Xero customers for their support and encouragement on the continued evolution of our direct to Xero interface.

We are also grateful to the folks at Xero for their advice and counsel.

The article, which has just been published, is timely as it leads into the Xero Xerocon conference in Melbourne next month, where Tower Systems will feature its latest POS software.

Designer receipts make our POS software elegant

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Small business retailers are loving our designer receipts. They love the ease of change. They love the beautiful outcome. They love the flexibility.

We think receipts should help a retail business win more sales. Ours do … thanks to you being able to create what ou want, how you want.

Tower Systems offers designer receipts as part of its comprehensive POS software and through these we offer a beautiful point of difference.

They are another Tower AdvantageTM.

For too long receipts have been seen as a necessary accounting function in retail businesses. designer receipts are different. They are an extension of marketing in any business. They are smart, appealing, elegant – a wonderful way to help grow the business.

While other POS software companies may say they allow you to customise receipts, none has the Tower Systems designer receipts facilities.

Free POS software training workshops

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These trainings are 100% live and interactive. They can be accessed from anywhere in the world. They are another example of Tower Systems delivering on its promises to its customers. We are grateful for the support of our customers in participating in these free training events:

Free ecommerce workshops for small business retailers in Sydney

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We are bringing our free workshop: Connecting online and in-store, how to make ecommerce work for your small business to Sydney later this month. Click the links below to book. each session will run for 2 hours. Refreshments provided:

  • August 24, 8am. Figtree Conference Centre: Mission Room, 5 Figtree Drive, Sydney Olympic Park NSW.
  • August 24, 11am. Figtree Conference Centre: Mission Room, 5 Figtree Drive, Sydney Olympic Park NSW.

We will demonstrate live websites that are connected to our Retailer POS software in local businesses. We will also show how to transfer stock to a website and how to manage images. We will answer all your website related questions. Bookings are essential.

All retailers are welcome to this educational and informative session.

Small business retail advice: save time and money with Xero POS software integration

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Save time, eliminate bookkeeping costs, cut mistakes and make better business decisions sooner with the Tower Systems POS software Xero integration.

Our Xero partnership sees us linking direct to Xero. No middleware. No third p[arty. This is a direct, fast and time saving link. It is best-practice.

We use this link ourselves in the retail businesses we own and run. We know it works a treat. Our accountant loves it.

The Xero integration designed by Tower Systems, working with the folks at Xero, makes it easy for small business retailers to cut accounting paperwork and thereby tap into time and money saving benefits.

We use our Xero integrated POS software ourselves. This enables us to provide practical advice on how to benefit the most from Xero and our POS software working together.

Our customers have access to our in-house CPA, to provide a professional accounting perspective on the link and how to get the most from it.

Tower Systems is a unique POS software company. In addition to serving 3,500+ small business retailers, we own and operate several retail businesses as live test sites. Our in-house CPA manages the accounts for these retail businesses.

Fishing shop software a hit at AFTA trade show

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We are grateful for all who stopped by our stand at the AFTA trade shop on the Gold Coast this week.

We loved the event and the people. We also loved the sunshine on the Gold Coast. We also loved the fishing tips from the experts.

Our Fishing Shop Software helps independent fishing and outdoors shops run efficiently and engage with local community opportunities.

Practical website advice for small business retailers – how online rules have changed

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How people use websites for retail businesses has changed, not overnight, but gradually over time.

If you have a website created more than three years ago, which has not been structurally changed or updated since it is probably not helping your business.

Online, the world moves fast, often faster than many small business retailers understand and plan for. Our advice here is designed to help you catch up.

Even if a website is there merely as an online business care, it needs to been certain criteria today to be found and of use to shoppers.

Here are some useful ‘rules’ I offer as  guidance for any retailer with (or planning) a business website:

  1. Ensure the site is mobile phone friendly. If it is not, Google will downgrade its ranking of the site.  Google announced red this more than a year ago. If you are not sure if your site is mobile friendly, access it from a phone and see if it is easily used without having to move the screen around. The site should automatically resize for the phone.
  2. Be clear about your online operation. Do not think you have to bring to online everything you do in your high street business. It could be your voice and persona online is completely different to in-store.
  3. Do not overload the site with stock. Include on the site products people will want to buy, products people will want to search for.
  4. Nail delivery. By this I mean make it certain for customers and easy for staff to run, for any staff member to run, to ensure deliveries are actioned asap.
  5. Make contact easy. the more human your site the more people you will attract.
  6. Pitch your brands. Your shoppers will be searching by brand more than they will search by the trading name of your business.
  7. Connect product pages to social media, make it easy for browsers to leverage your online content socially.
  8. Offer click and collect.
  9. Offer online LayBy.
  10. Ensure you take payment in a range of forms including PayPal.
  11. Promote the site in-store and on your social media pages.
  12. Get your pricing right. Online and in-store should match.
  13. Be prepared to completely replace the site in 18 months. That is the lifespan of a website as suggested by web experts and retailers who are successful in this space. While replace may be drastic, a complete visual and structural refresh may suffice.

These new ‘rules’ are a start. The represent the most significant changes from websites that small business retailers, including newsagents, were doing just a few years ago.

I think a website for a retail business is best approached as an opportunity for the business to sell to people the business would otherwise not reach. This thinking helps you focus on the site and its purpose as being different, broader than the website. It also helps you learn more about borderless retail.

How people shop, when and where they shop and why they shop has fundamentally changed in recent years. A good website can help any retail business, including there Aussie newsagency, to reach new customers and through this drive greater commercial efficiency from the physical retail business.

Tower Systems offers POS software integrated website development services. We are an excellent portfolio of sites to share.

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