You don’t need to be a super person to use our indie small business retail POS software
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Local web development advantages local small business retailers
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Tower Systems is proud to offer local web development services to local indie small business retailers.
Tower Systems: POS software for small business retailers that supports your dreams
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We help indie retailers see above the clouds with our POS software
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Small business retailers love our cloud based POS software
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Here are some questions we are often asked about cloud based POS software. Below each is our answer.
Does your POS software run in the cloud?
Yes.
Is your POS software cloud based?
Yes.
I read that your POS software runs in the clouds. can I run it on the desktop?
Yes.
How can your POS software be cloud based and run in the desktop?
We designed it for both. You choose what is right for your needs.
I have your software on my desktop. can I switch to the cloud?
Yes.
I want to run your software in the cloud but on my own server. can I do that?
Yes.
How long has your POS software run in the cloud?
For many years. We setup our first hosted cloud based POS software more than ten years ago.
We share these answers here for the record, to ensure that our answers are on the record.
Our POS software can run on the desktop or in the cloud. Our small business retail customers choose where and how they host the use of our software. We believe in choice and that is what we offer.
We have many customers running in the cloud. Some run on servers they organise while others use the secure server farms we provide access to.
Retailers who want a 100% cloud hosted POS solution that is fully maintained for them can find satisfaction with our tower systems POS software solution.
Using a Tower hosted cloud based POS software solution means that our customers have automatic, safe and secure perpetual backup, up to date software, access from anywhere and security with state of the art security measures in please protecting vital business data.
The Tower Systems cloud based POS software solution is supported by one of the most respected server farm operations in the country, ensuring strong protection and fast access for small business retailers of a level and power that is what big businesses expect.
Our approach to cloud based POS software offers our indie small business retailers security, certainty and competitive focus in a competitive retail environment.
If you want to run our POS software in the cloud, the answer is yes – through us or on another server you prefer. The choices are 100% yours to make. We will support you as much as you want.
You don’t need super powers to run your shop with our POS software
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Cloud based POS software for small business retailers
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Aussie POS software co Tower systems offers cloud based POS software made for specialty retailers.
We make what we sell. This is locally made, sold and supported POS software for niche retailers, retailers in selected retail channels. Our cloud based POS software solutions are made specifically for jewellers, garden centres, bike shops, adult shops, homewares stores, newsagencies, gift shops, toy shops, produce businesses, toy shops, farm supply businesses and more.
In each niche retail channel we have dived in to work with suppliers and retailers to ensure that we deliver solutions that are fit for purpose in each channel, for retailers and for suppliers. This is whaat makes us a vertical market POS software colour deep specialisation in a retail channel.
Being cloud based, we offer our customers an insulation from some challenges of technology. Our POS software is securely hosted off site and independent of our own business and fully backed up to be safe and secure, with the ability to operate as and when needed by our retailer customers.
To be sure, though, our retail business customers can access our software through desktop local installation access if they wish. The choice is theirs. Cloud based is ideal for many but there are some who prefer their own approach, being self sufficient.
Our cloud based POS software is accessed through a 30-day rental program. Included in the low rental price for each is:
- Australian developed and supported specialty POS software.
- Software updates as we release them.
- Unlimited licences for your retail location. If you need an extra computer, there is no extra software cost.
- Shopify / Magento / Woo link. Easily sell online from your POS software.
- Xero link. Easing bookkeeping costs and streamlining accounting.
- Our OzBiz link – connect to MYOB and Quicken through OzBiz.
- Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
- PC Eftpos link – easy EFTPOS processing for the major banks.
- Easy buy now pay laterthanks to Zip Pay and Humm – that Boomers, Gen Y, Gen X and others are using more and more.
- Support – help desk access, unlimited training, updates and more.
- User documentation. Access to our searchable knowledge base.
Rental is charged per 30 days, in advance. Access can be cancelled at any time. You can also choose to purchase the software outright.
We have a structured and personalised on-boarding process, done in your business for a modest up front fee. This includes:
- A pre-installation training and information pack to help you be ready in your business and with hardware.
- Pre-installation planning. A structured phone meeting to plan the installation and to go over the training, ensuring we cover what matters to you and your team.
- On-site installation and training. On-site installation of and training in the Tower software anywhere in Australia for up to two days incl. travel.
- Data conversion. Conversion of all data possible (within reasonable time constraints). This is a two-step process:
- Pre-conversion. With your permission we extract data to be checked for layout and consistency.
- The conversion itself. This is done as part of software installation.
- Personal priority support. New user priority support through a specialist area of the new customer help desk.
- Personal post-installation follow-up. A separate structured call to check knowledge and use processes.
- All travel costs to and from the installation.
Welcome to our POS software company, Tower Systems
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Tower Systems is an Australian POS software company that develops, sells and supports software for selected specialty marketplaces including pet, garden, toy, gift, homewares, jeweller, bike, news and produce businesses.
We only serve independent retail businesses. We are comfortable in the small business retail space and are grateful to serve more than 3,000 of these businesses with speciality software made for retailers in their niche.
Our mission is to help retailers run more successful businesses. Our definition of success is a business that is making money, where the owners and employees enjoy what they do and where suppliers enjoy transacting.
Good POS software can play an important role in nurturing business success as it sits at the heart of the business: transacting sales, managing stock, tracking customer activity and shining a light on business opportunities.
What makes us different is how we engage. We go beyond what is traditional software company.
- We welcome working with your suppliers to create data links that save you and them time, data links that improve data accuracy, data links that feed more accurate business reports.
- We provide business insights based on data cultivated through the software – to business owners who ask. This is a free service.
- Our help desk provides context for advice. Rather than the turn it off and turn it onadvice, our help desk team members explain the why, why from a business perspective the advice they are providing matters.
- Our software updates contain enhancements suggested and voted on by customers. You can have a direct say in the evolution of the software.
- Our communication is in plain English. While we are a company of IT geeks, when talking with customers we keep it simple. We know POS software technology scares people. We don’t want it to scare our customers.
- We are accessible. You get to talk with real people all the time, including our leadership team.
Smart POS software is key to any retail business but especially so in the small retail business space where competitive pressure is acute and challenging. We seek to help these indie retailers more successful engage competitively without the big business cost often attributed to competition.
Our decades-long track record is establishing, ensuring indie small business retailers can trust our focus, support and products.
POS software receipts offer a proven marketing opportunity for small business retailers
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For years now we have preached to the value off receipts as a valuable marketing tool for small business retailers. Today, in 2019, we see value continuing to be unlocked by retailers as these simple, low-cost, docs are handed out and turned into incremental business.
We back our awesome, flexible, beautiful and value promoting receipts with business training so that execution in any type of small retail business, through our POS software, is leveraged to fulfilment.
For many years we have offered the ability for retailers to produce advertisements, coupons and other collateral in customer sales receipts. Our Point of Sale software serves the coupons and advertisements according to criteria established and maintained by the retail business.
We recently saw an excellent example of the value of using receipts to drive sales in a retail business. This client, a gift shop, included a special offer of a percentage off the purchase of a particular but slow moving category if purchased within a few hours of the just processed sale.
The coupons were included on sales of only certain products. The retailer was keen to see if they could affect the behaviour of customers and break with usual buying traditions.
During one day, just over one hundred coupons offering the 25% off were served to customers, as part of their sale receipt.
By the end of the day, 35 coupons had been redeemed. Product sales for the day for they target category were just over double the usual number. Some customers purchased three or more.
For no cost at all, the engaged retailer was able to leverage existing traffic to increase sales of the target product category by more than 50% for a 25% discount off retail. Their margin on each item sold was still close to 50% thanks to proper preparation of the promotion..
This is just one example of many samples we hear about where retailers have used marketing tools in our Point of Sale software drive sales efficiency from existing customers.
Tower Systems helps its retail partners by developing coupons for printing on receipts and through through training for proper and successful in-store execution of the opportunities provided by the receipts.
Portable POS software for retailers on the move
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Retailer Roam from Tower Systems is easy to access portable POS software for retailers who want to sell anywhere, any time.
Developed in Australia by POS software company Tower Systems for small business retailers in several specialty retail channels, retailer Roam is next gen POS software, smart POS software for retailers who are mobile.
Sell from markets, a truck, pop-up situations, stalls, and more, Retailer Roam brings on the road POS software facilities that work beautifully with and without internet access.
Already, Retailer Roam is winning love from indie retailers as they embrace the opportun8ties it unlocks for various retail businesses.
Retailer Roam is a tablet app-based POS extension to the Tower Systems Retailer POS software. The app runs on Apple iPad and Android based tablets. It can run connected over WiFi or any other network. It can also run disconnected, synching when connected again
Retailer Roam is designed to help retailers better manage buy times without the need to install considerable hardware as well as to transact business away from the counter, from an outpost or from a vehicle some distance from the shop.
As the name suggests Retailer Roam enables the business to roam to transact sales.
You can sell for cash or credit card, to an account or through a LayBy. Selling is through a screen designed specifically for Retailer Roam and the types of devices on which it would be run.
Retailer Roam Can Do:
- Cash/EFTPOS Sales
- Invoice Sales
- Create a LayBy
- Sell stock with Serial Numbers
- Loyalty Point Redemption & Acrrual
- Customised POS Screens
- Variants
- Refunds
- Basic End of Shift
- Stocktaking
- Re-ordering
- Integrated EFTPOS
Retailer Roam is a new product, as such, it will continue to evolve over time with features being added. You can submit software idea’s for Roam through our software idea’s page. Just this week a sweet update has been released providing retailers with more tools and benefits.
Retailer Roam gives retailers opportunities and advantages, it helps take them and their business outside the shop and beyond the web, to where customers are, for easy business transaction.
Retailer Roam is a wonderful addition from Tower Systems.
Our POS software TV commercial supporting small business retailers
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Cloud based POS software for independent small business retailers
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Tower Systems cloud based POS software offers independent small business retailers flexibility of use and access, it offers big business tools and opportunities in a package made for small business retailers.
Securely hosted in the cloud, automatically backed up and always up to date, the cloud POS software from Tower Systems is another way the company is helping small business retailers compete with big businesses, by offering an infrastructure solution that is current, best practice and capable.
With access available through a subscription service, the Tower Systems cloud POS software has a low start-up cost, which suits many indie retail business costs. The tech experts at Tower Systems shield retailers from back office work necessary. The company has a process for ensuring that settings are implemented to the needs unique to each small business retailer customer.
Cloud based POS software is one of a range of solutions offered by Tower Systems for the niche retail business marketplaces it service including retailers in: toy, gift, garden, produce, farm supply, pet, homewares, bike, newsagent and other specialty retail niches.
Developed using start of the art tools and hosted in a secure independent and safe data centre location with redundancy capacity, the cloud services from Tower Systems offer a competitive advantage to small business retailers who tap in to the service.
Tower does not itself host the clouds POS software service. Rather, the company partners with a specialty business in this area, a company that is expert at cloud services, a company offering 24/7 security and stability, factors that are critical to any retail business, especially those trading online as well as in-store.
Cloud based POS software is not for everyone. This is why Tower Systems also offers self-hosted solutions as well as desktop software where retailers have complete control over the location of data and software.
Small business retailers partnering with Tower Systems can choose the solution apocopate to their local business needs. This is key flexibility from Tower Systems. Our customers are in control, always. Plus, they can move from one platform – cloud or local – when they want, when it best serves their local business needs.
The game changing loyalty offer small business retailers leverage for competitive advantage
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While the majority of retailers run with loyalty programs that accrue points / charms and similar of dubious value, Tower Systems POS software customers can offer $$$ off.
The discount vouchers from the Tower Systems POS software work. In garden centres, jewellers, bike shops, newsagents, toy shops, pet shops, produce stores, stockfeed businesses, firearms businesses and more, the vouchers are bringing shoppers back and guiding them to spend more.
The vouchers are a positive game changer for retailers, a differentiator that are making a terrific difference in businesses competing with others stuck in the world of old-school loyalty through points.
How do we know?
Retailers tell us. Retailers call and email us saying thank you for the voucher facilities in the software and the business implementation training that helps them leverage the vouchers to incremental revenue for the business.
This is a bankable facility, one that is adding genuine value to retail businesses.
Every retailer has the capacity, through the Tower Systems POS software, to set their own rules around how the discount vouchers work and are used. They can turn them on and off at will and immediately.
They can drive engagement by product type and even by customer type. The flexibility is tremendous and the levers in the POS software powerful and valuable.
Yes, this is business differentiating POS software. The results are bankable.
Using the vouchers small business retailers competing with big businesses can expect shopper loyalty to increase as they appreciate the value of an amount they understand. We hear about this regularly from customers.
Customers love that they do not have to download an app or sign up for an account to start accruing value on vouchers. They love the simplicity, ease and speed of how the vouchers work. These are keys to success for the business too.
The discount vouchers work across age groups too. Young and old love them and understand them. This is another key of their success.
If your retail business is in a challenging competitive situation, the discount vouchers could be the game changer you need to break out as the business people return to again and again for the way you appreciate their business.
Take a look for yourself, the Tower Systems POS software is packed with business building benefits you can leverage.
Our POS software TV commercial is airing again
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Retailer Roam – portable POS software for small business retailers on the move
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Advice for small business retailers on shop layout
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The more a retail business looks like a traditional shop in any channel, the more it will be judged as a traditional shop, the more it will perform like a traditional shop. There is nothing wrong with this, if it is a conscious choice.
Through our work at Tower Systems we see awesome and successful retail businesses and less than awesome and not so successful retail businesses.
We encourage you to not run a traditional shop because there is no evidence in performance data or in retail history to indicate that a traditional retail model has any upside in the world today.
The best way to not be considered a traditional shop is to not look like one. Here is some of what this means based on our experience:
- Keep visual noise to a minimum. This means less posters and signs. Let your products be seen and be the heroes.
- No old-school posters out the front of the shop or hanging in the shop except in exceptional circumstances.
- No old-school products stand near the entrance.
- Make the front third of the shop open with non-permanent fixtures that are flexible and easily moved. These are best if they are everyday items: tables, a couch, boxes and more. The more colour, texture and style the less like a shop your shop will feel and the more relaxed shoppers will be.
- Floor rugs are effective too, under a table fixture especially.
- No candy or William old products at the counter. Use the counter for products that are easily purchased on impulse, that play against expectations.
- A feature wall behind the counter that can be changed easily.
- Different colours and textures rather than the usual shop-fit look.
- Different lighting to highlight different part of the business.
- Less shop-fit made fixtures and more personally made or found items.
- Product placement such that it encourages people to explore. Embrace treasure hunt retail… where people wander the shop hoping to find treasure.
- Move tasks, pricing, returns and more to the shop floor. This will reduce shopper theft and increase sales.
- Have the least amount of staff resources behind the counter as possible. On the shop floor the same people can guide purchases.
Change is critical in retail today. Change beyond what has been traditional, change that helps you attract new shoppers and through them new revenue opportunities.
While we are an indie retail POS software co. we are retailers and retail experts. We’re here to help our customers through software, and beyond.
Advice for small business retailers on serving local shoppers
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Being local matters in small business. As a small business focussed POS software company, we understand. Here are ways for any local retail business to be more locally engaged.
- Be visable locally: at community events, cafes, restaurants, pubs, schools, walking, clubs and markets.
- Understand local. Learn the local terms, speak the lingo.
- Buy locally. It sends the wrong message if you pitch shop local yet you purchase stationery online and have it delivered or if you buy your pet food online and have it delivered. Source locally as much as possible and be obvious about it.
- Facilitate local connections. Have a local community noticeboard in-store.
- Provide local receipts. Use your receipts to share local information. This could be local advice relating to what you sell or other local insights that add value to the relationship with your business.
- Talk local. Where you source locally, show it with products. Note that local can be a flexible term. For example, you may have a product sourced from Australia that some would consider local if the alternative is an imported product.
- Give locally. Five local charities priority with your time and money ahead of non-local charities.
- Hire locally. When you place a notice looking for a new team member, note preference given to local candidates.
- Share local knowledge. If you sell provides the use of which would benefit from local knowledge, have that served automatically by your POS software on shopper receipts.
- Share local on your Facebook page. Talk about local activities on your business Facebook, show your local connection.
- Explain why local matters. When you pitch on your Facebook page or noticeboard your support for a charity, explain that it is through local community support that you are able to help the local community.
- Offer a locals only discount.
Too often small business retailers call for people to support local businesses. It can be more valuable if you show what local looks and feels like, so people in the community understand the benefit for them from supporting you.
To Tower Systems, local is small business. We only sell our software to small businesses because we believe in the importance of small business in any economy. Small businesses are our local community.
Retailer Roam portable POS software
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Retailer Roam from Tower Systems helps retailers sell anywhere, any time. It is POS software on the move – regardless of whether you have Ann internet connection or not.
Xero connected POS software helps small business retailers save time
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The direct link between the Tower Systems POS software and the Xero cloud based accounting software is a dream for retailers.
Two-way data flow between POS software and Xero offer retailers many benefits including:
- Time saved through data sharing.
- More accurate data since less keystrokes are used.
- More up to date accounting data.
- Easier and more beneficial audit tools thanks to touches data sharing.
- Better decision making thanks to more accurate and up to date data.
- Better financial planning … flows from better business data.
- Money saved on bookkeeping and accounting fees.
The POS software Xero link from Tower Systems is beneficial for retail businesses from day one. We know because we use it ourselves in Nour own shops that we run. We see the benefits. Our in-house CPA lauds the benefits from an account ting perspective.
Linking to Xero from the POS software sets the business up for tremendous savings and benefits that are especially appreciated in small business retail situations where capital and time are in high demand.
Tower Systems helps retailers make the most of the Xero connected POS software. We deliver practice and useful support to help our customers appreciate what they can achieve through this mutual pairing. Our training team members are skilled as are our help desk team members, to make the most of the pairing, to bring practical benefits to our indie retailer community.
As a Xero partner, we are committed to this awesome small business accounting platform.
The most effective ways small business retailers can compete with big businesses and online is through efficient operation, accurate data and customer service touch-points that add appreciated value.
Tower Systems only sells its POS software to small business retailers.
We believe in small businesses, their importance to local communities and their broader economic value.
Through our software, our personal in-store training, 24/7 human and locally based help desk service, regional user meetings, weekly online workshops and other touch-points we help small business retailers beyond what is usual for POS software companies.
Our company motto is we’re here to help. We take this seriously. Everyday, out motto challenges us to help our customers in ways they do not expect, ways beyond the software itself.
Founded in 1981, Tower Systems has evolved as technology has evolved. The software we sell today is generations away from where we started. We are proud to have served some of our customers for decades.
Free POS software workshops in Wellington and Christchurch ext week
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POS software company Tower Systems is offering indie retailers free access to a terrific and valuable workshop for small business retailers: How you can find new customers by selling online direct from POS software for your specific type of business using Shopify and Magento.
Click on your preferred city below to book. Each workshop (except for online) will be in an easy to get to capital city location.
- Wellington. October 14. 10am.
- Christchurch. Oct. 15. 10am.
Join us for a free workshop where we will explore Shopify and Magento direct connected POS software for specialty retailers: jewellers, garden centres, produce, toy, firearms, fishing, outdoors, newsagents, pet, gift, book, bike and adult.
At the interactive and engaging workshops we will focus on new online insights for 2020 and beyond that are relevant to indie small business retailers.
- Hear from current case studies what other indie retailers are doing.
- Find out how to use online to drive in-store shopping.
- Learn how click and collect actually works.
- Find out about the different buy now pay later options for online sales.
- See how stock data including images flow easily from the POS to online.
Each workshop will be live and interactive and relevant to your type of business. It could save you thousands in web developer fees. This will not be a sales pitch. We will share what we know having done this work ourselves for the retail businesses we own in the homewares, pop culture, collectible, plush, gift and games segments of retail.
We live everyday the challenges of pricing, marketing, shipping and more and we will share out learnings.
We will cover hot topics including: SEO, shipping options, free shipping, the role of social in online sales, returns, bundles, branding and a plan b for your web strategy.
We are local. Tower Systems serves 3,500+ specialty businesses – with awesome and locally made POS software and websites. We make what we sell. We use it ourselves too, in our own retail and online businesses.
With these free to access POS software workshops and all we do, goal is to help you enjoy a more successful and valuable business.
How is the Tower Systems POS software different to Vend from VendHQ?
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From time to time, we are asked how our small business POS software compares to software from a competitor.
Since we have not used competitor software we cannot know. This is the same reason a competitor cannot know about our software.
Sure, we have insights, but we do not know for sure.
What we do know, is what we do and what our software does. What we do know is what we do with and for our indie retail customers, to deliver to them commercially valuable outcomes. This is what we can speak to.
So, when we were asked recently how our POS software compares to the Vend POS software from VendHQ, here is what we said…
Hey, thanks for asking how we compare to the Vend POS software. We have not used their software ourselves and so cannot speak to what it does from first hand experience.
We have switched people from Vend to our POS software and we could put you in touch with those retailers so they can speak to their experiences with the two different software products. Pleased let us know if that is what you would like us to do.
Always, we prefer customers to want us more so than rejecting another company. We prefer the positive take, the optimistic outlook. It is how we have always been in this business. We don’t want to win business by bagging a competitor.
What we can speak to is what our software does. In fact, let us show you in a demonstration driven by you, where you tell us what you want to see. At this live and unrestricted demonstration you are in control, we are your servant.
We can also speak to how we operate as a company, our transparency, accessibility and service of our customers. Through our weekly customer service email, our unlimited free one-on-one training, online knowledge base and live human driven help desk, we provide personal service that always starts with listening to you.
We can show you how our customers are our best asset when working out how were can enhance the software. We’d love to show our our democratic approach to determining software enhancements, based on suggestions from our customers.
This is us, Tower Systems, a POS software company serving 3,500+ specialty retailers in New Zealand and Australia. We’d love an opportunity to optimistically engage without disrespecting your interest in other products like Vend.
New POS software / e-commerce workshops next week
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A free workshop for small business retailers: How to find new customers by selling online direct from POS software for your specific type of business using Shopify and Magento.
Click on your preferred city below to book. Each workshop (except for online) will be in an easy to get to capital city location.
- Auckland. October 7. 10am.
- Brisbane. October 8. 10am.
- Canberra. October 9. 10am.
- Online. October 10. 10am. AEST.
- Online. October 10. 2pm. AEST.
- Wellington. October 14. 10am.
- Christchurch. Oct. 15. 10am.
Join us for a free workshop where we will explore Shopify and Magento direct connected POS software for specialty retailers: jewellers, garden centres, produce, toy, firearms, fishing, outdoors, newsagents, pet, gift, book, bike and adult.
At the interactive and engaging workshops we will focus on new online insights for 2020 and beyond that are relevant to indie small business retailers.
- Hear from current case studies what other indie retailers are doing.
- Find out how to use online to drive in-store shopping.
- Learn how click and collect actually works.
- Find out about the different buy now pay later options for online sales.
- See how stock data including images flow easily from the POS to online.
Each workshop will be live and interactive and relevant to your type of business. It could save you thousands in web developer fees. This will not be a sales pitch. We will share what we know having done this work ourselves for the retail businesses we own in the homewares, pop culture, collectible, plush, gift and games segments of retail.
We live everyday the challenges of pricing, marketing, shipping and more and we will share out learnings.
We will cover hot topics including: SEO, shipping options, free shipping, the role of social in online sales, returns, bundles, branding and a plan b for your web strategy.
We are local. Tower Systems serves 3,500+ specialty businesses – with awesome and locally made POS software and websites. We make what we sell. We use it ourselves too, in our own retail and online businesses.
With these free to access POS software workshops and all we do, goal is to help you enjoy a more successful and valuable business.
POS connected Shopify site helps drive pre-orders and lock in revenue
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Tower Systems is proud to have helped deliver excellent Christmas ornaments orders for the www.myornaments.com.au website.
This POS software connected Shopify site is one of many created by the company for retailers, to help them achieve terrific online revenue.
What makes the My ornaments off interesting is the handling of pre orders two months prior to good arriving in Australia. This enabled the business to book substantial revenue and bank payment months ahead of the goods being shipped and even longer ahead of goods being paid for.
This business model of prepayment of purchases, in a pre order situation, is valuable to any retailer keen to evolve their model and achieve cash flow benefits for what will be highly sought after items with limited release numbers.
Managing this through POS software connected Shopify helps the business maximise cash management and streamline packing and shipping once the goods arrive.
The seamless link between Shopify and the Tower Systems POS software helps save time, reduce mistakes, streamline business operations and discover new shoppers. Indeed, it is the reaching of new shoppers not within the local pool of shoppers for the business where the Shopify integration becomes really valuable in that a business shipping to another state helps expand the shopper reach.
As a Shopify partner, Tower Systems is positioned to deliver to indie retailers wonderful Shopify connected POS software solutions, helping these retailers leverage in-store and online for maximum benefit.
This pre order solution helps retailers sell what they do not have but will have once stock arrives. This is a smart solution that is good for nimble and flexible small business retailers.
Here is part of what we deliver to our POS software connected Shopify customers:
- A pre-development over the phone Q&A meeting.
- Shopify link. This is a facility in the Retailer software to link with Shopify.
- Live Shopify site as per the facilities and functionality outlined in this document – see below, including pre development consultation.
- Up to 2 hours of hand-over training.
- Three months of phone-based assistance (but not software changes) following delivery.
- A comprehensive handover document that provides support, written training and guidance on your next steps. This is the same for all our Shopify site customers. i.e. it is not document written especially for you.
POS software helps small business retailers add a surcharge for credit card use
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Credit cards cost retailers money. Some more so than others. Indeed, some cards can cost a retailer three times as much as the lowest cost card. This is a real cost to business, a cost that retailers are seeking to m mitigate, especially in situations where they are unable to adequately cover the cost due to the fixed price nature of what they sell.
This challenge is especially real in small business retail, where economy of scale is not available and where leverage to push down other overhead costs is not an option.
Here at our POS software company, we have helped retailers for years to have options for charging a surcharge automatically through the software, tracked, managed and collected to help the businesses defray these cards costs.
While the charging of a surcharge is contentious, credit card fees are a real cost of business that is hidden, and that is why big businesses like it we think, because they have negotiating power to keep costs low and therefore not need to recover the card costs they are hit with by banks.
In charging a surcharge, small business retailers are being transparent about real costs and showing customers how they can help businesses to transact on a more equitable footing.
Tower Systems makes it easy. manageable and changeable for indie retailers to charge a credit card use surcharge, which is in line with ACCC requirements, through the software with transparency and tracking through the business and into Xero, MYOB and more through POS software integrations.
Whether you charge a surcharge or not is 100% up to you. For what it’s worth, we do not in the shops we own because they are in competitive Westfield centres and we’d rather not be that business that charges a surcharge.
Tower Systems serves indie specialty retailers with POS software designed specifically for those niche businesses, software tuned to their needs and that help businesses manage more efficiently and safely in a rapidly changing retail environment.
What we offer in the area of a credit card surcharge facility is a small part of a bigger and more valuable offering for indie retailers.
POS connected Shopping web development for retailers in Australia and New Zealand
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Tower Systems is a skilled POS software company that also develops awesome Shopify sites connected to its POS software for indie retailers in niche retail channels like: jewellers, garden centres, produce, toy, firearms, fishing, outdoors, newsagents, pet, gift, book, bike and adult.
Included in our fixed price Shopify work is:
- A pre-development over the phone Q&A meeting.
- Shopify link.This is a facility in the Retailer software to link with Shopify.
- Live Shopify site as per the facilities and functionality outlined in this document – see below, including pre development consultation.
- Up to 2 hours of hand-over training.
- Three months of phone-based assistance (but not software changes) following delivery.
- A comprehensive handover document that provides support, written training and guidance on your next steps. This is the same for all our Shopify site customers. i.e. it is not document written especially for you.
However, what we do is far more comprehensive than this. We work hard to deliver beautiful websites that serve the needs of our customers. This work includes:
- Template / theme selection. We will step you through template / theme options included in the price and with you and choose one for the site. We will then make the selection for you and set this up. Note: there are some themes (not developed by us) that you can purchase outside our package price for more specialist options. These can cost up to $400.00 extra.
- Overall design to be applied to the template selected to customise the look and feel of the site. The design process is not priced to be a back and forth process. We would consult prior to doing the customisation. We will listen to your brief and provide a design. Minor adjustments can be made within the quote but any diversion from the original brief would add to the cost.
- A functioning live website for your businessthat works and can be accessed from different devices – computer, phone, tablet – with auto detect of the device so the site looks good. With the website to be based on Shopify with the following:
- Homepage. Including text, images, button. With you providing g us with the text you want.
- Home page links to any business accounts you have for: Facebook, Twitter, Instagram and Pinterest.
- A home page feed of your business blog if you have one and it is published through Shopify that allows data feeds.
- Admin page for your management of the site. This is not seen by the public. There is a range of settings you can control for proper management of the site.
- About page. Where your business is described. You will provide the text for this.
- Privacy Policy page listing a good privacy policy we have developed – that you can modify.
- Terms and conditions page listing terms and conditions we have developed – that you can modify.
- Contact us page showing location on a map and making contact easy.
- Up to two additional pages where you provide exact text and images for those static pages. By static, we mean information only pages.
- A shopping cart facility for managing the products you sell. This is the guts of the site, the most important part. This specifically includes facilities you would use to manually load products or import products and product images direct from Retailer.
- The setup of auto-loading of products into the site via a live link to the Tower Systems Retailer software. You need to have this data in Retailer already.
- Interfacing to one or both payment gateways: Stripe and Paypal.
- Interfacing to buy now pay later payments methods you wish. You will need to create accounts for each.
- Defined to Google and Bing so search engines know about the site.
This list is not complete. We do much more in service of our retail business customers who want to get live and selling online with Shopify.
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