Aussie made POS software for local small business retailers
A
Our POS software helps local retailers hire and retain employees
O
Finding employees is a challenge for many businesses in 2022. It is especially tough for local retailers.
Our Tower Systems POS software helps local retailers hire and retain employees, and here;’s a short video on how we do this:
Of course, there is more to this than we cover in the short video.
The key, however, is how much people enjoy their job. By providing learning opportunities, structure and certainty, our POS software can help employees in local retail businesses love their jobs more.
The structure offered within the Tower Systems POS software helps retail employees spend less time on mundane tasks and more time nothings that benefit the business, and through this, themselves. It also helps them help customers, and everyone loves that!
Loving your job starts with being good at it and being good at a job in retail starts with having good software to use to enable you to serve the business and its customer well. There is where the 4 points covered in the video play.
Tower Systems offers access to a knowledge base, a live, searchable, online documentation resource. Each article is training, writing in plain English, offering dot point step by step advice on how to do things, and why. It its perfect training for anyone wanting to learn how to use our POS software.
Our POS software is elegant, enjoyable, efficient and of current design. All of this matters as retail employees can be sure they are using something up to date, something relevant, and learning skills that will be transferable either within the retail business or in another retail business where they move.
We back up our training with one on one training opportunities for anyone keen to go further. This training is tailored to specific business needs. We are grateful to have served many of our customers with this personal training.
We also offer group training, which is recorded for people to access wherever and whenever they wish.
We know that the better retail employees understand a business and the tools it uses, the more valuable they feel and value is central to enjoyment … and retention in a business.
These are just some of the ways Tower Systems helps.
Surfs up
S
Small business retail advice: How a local small retail business can compete with a big business
S
When it comes to retail, there are two types of businesses: the big guys and the small shops. The big guys have more resources, which gives them a competitive edge. However, this doesn’t mean that small shops can’t compete with them. In fact, there are several things that small shops can do to level the playing field. In this blog post, we will discuss some of the strategies that small shops can use to compete with big retail businesses.
One of the most important things that small shops can do to compete with big retail businesses is to provide a unique customer experience. Big retail businesses are often focused on volume and efficiency, which can lead to a impersonal customer experience. Small shops, on the other hand, have the opportunity to create a more personal and intimate customer experience. This can be a major differentiating factor for small shops.
A good customer experience flows from structure in the business, workflow structure, which is often guided by POS software. Here at Tower Systems we offer specialty retail business POS software that helps guide workflow, and through this the customer experience … with consistency, certainty and efficiency.
Another way that small shops can compete with big retail businesses is by being more nimble and responsive to customer needs. Big retail businesses often have cumbersome bureaucracy that slows down their ability to respond to customer demand. Small shops, on the other hand, are often able to be more agile and adapt to customer needs more quickly. This can give small shops a significant competitive advantage.
In our POS software, special customer orders are a breeze.
Finally, small shops can also compete with big retail businesses by offering products and services that the big guys don’t. Because they have less resources, big retail businesses often have to be very selective about the products and services they offer. This means that they often don’t offer products and services that cater to niche markets. Small shops, on the other hand, have the opportunity to fill this void and provide products and services that the big guys don’t.
Knowing what sells with what, knowing stock turn, knowing about sell-outs, spotting trends early … these are all ways smart POS software can help local small business retailers stay ahead of bigger businesses.
By using these strategies, small shops can level the playing field and compete with big retail businesses. So if you’re a small shop owner, don’t be discouraged. There are plenty of ways you can compete with the big guys.
Small business retail advice: how to find happiness in owning your retail business
S
As a retail business owner, it is important to find ways to be happy and fulfilled in your work. As the leader of the business, how you feel sets the tone for the business. Working on your happiness is important.
While it can be challenging at times, there are many things you can do to create a happy and successful retail business. It starts with planning.
Here are some tips for how to be a happy retail business owner:
1. Find your niche
One of the best ways to be happy as a retail business owner is to find your niche. When you know what kind of products or services you want to sell, it will be much easier to build a successful business. Not only will you be more passionate about your work, but you will also attract customers who are interested in what you have to offer. It’s important your shop is a place you like.
2. Focus on customer service
Another key to happiness as a retail business owner is to focus on providing excellent customer service. When your customers are happy, you will be happy. Make sure you are always friendly and helpful, and go above and beyond to meet your customers’ needs. Good customer service comes from structure, like what we offer in our POS software.
3. Create a positive work environment
Another way to be happy as a retail business owner is to create a positive work environment. This means having a clean and organised store, providing fair wages and benefits to employees, and treating everyone with respect. When you have a positive work environment, it will be easier to attract and retain great employees, which will only improve your business.
4. Have realistic expectations
It is important to have realistic expectations when you are a retail business owner. This means understanding that there will be ups and downs and that you won’t always make a profit. If you can accept that, it will be much easier to handle the challenges that come your way. Setting achievable small goals and tracking progress is a start.
5. Take time for yourself
Don’t forget to take time for yourself. As a retail business owner, it is easy to get caught up in work and forget to take care of yourself. Make sure you schedule some time each week to do things you enjoy, such as reading, going for walks, or spending time with friends and family. When you take care of yourself, you will be better able to take care of your business.
By following these tips, you can find happiness as a retail business owner. When you are happy and fulfilled in your work, it will be much easier to build a successful business. Focus on finding your niche, providing excellent customer service, creating a positive work environment, and taking time for yourself. With these things in mind, you can be well on your way to a happy and successful retail business.
Small business retail advice: how to promote your shop to the local community
S
If you own a retail shop, it’s important to let the local community know that you exist! Here are some tips on how to promote your shop to the people who live near you:
– Make sure your shop is visible from the street. Put up signs and make sure the storefront is clean and inviting. This may seem obvious. Our advice is, take a moment – go outside your shop, walk along the street and see what others see. Are you noticed? Dopes your shop look inviting? Is it clear what you offer?
– Get involved in local events and charity drives. This is a great way to meet potential customers and show them that you’re invested in the community. Being part of the community is a great way to reach the community.
– Sponsor a local sports team or another local organisation. This will get your name out there and make people more likely to support your business. Better still, sponsor a team you have a good personal connection with.
– Offer discounts or coupons to locals. This is a great way to attract new customers and show people that you appreciate their business. Using our specialty retail POS software you can connect with locals and community groups in a range of ways – raising funds for them, supporting their members, while at the same time benefiting your own business.
– Hold events at your shop. This is a great way to get people in the door and show them what you have to offer. make the events fun, enticing and community-focussed. get known as the fun shop where people gather.
By following these tips, you’ll be sure to promote your retail shop to the local community in no time! But … these tips are barely a start. There are so many other ways you can promote your local retail business your local community, including plenty of ways in our Tower Systems POS software that you can do this with easy and for success.
Tower Systems makes specialty retail POS software for local businesses like pet shops, jewellers, garden centres, bike shops, toy shops, gift shops, music shops, sewing shops, fishing shops, firearms dealers, and more. Local software for local retailers.
How to motivate retail employees in a local small business shop
H
One of the most common challenges that small retail business owners face is employee motivation. It can be difficult to keep your team members engaged and enthusiastic, especially if they are dealing with bored customers or challenging tasks. However, motivated employees are essential for a successful business, so it’s important to find ways to keep them inspired. Here are a few tips to help you motivate your employees in a small retail business:
- Encourage employee input and ownership: Make sure that your employees feel like they are part of the team and that their opinions are valued. Encourage them to take ownership of their work and give them the opportunity to contribute to decision-making.
- Create a positive work environment: A positive work environment is essential for employee motivation. Make sure that your workplace is clean, comfortable, and organized. Encourage open communication and positive reinforcement.
- Offer incentives: Offering incentives is a great way to motivate employees. Consider offering rewards for meeting sales goals, completing tasks, or providing excellent customer service.
- Provide training and development opportunities: Employees who feel like they are learning and growing are more likely to be motivated. Offer training and development opportunities to help your employees reach their full potential.
- Show appreciation: Showing appreciation is a simple but effective way to motivate employees. Take the time to thank your team members for their hard work and dedication. Let them know that you appreciate their efforts.
Most important, however, is how you motivate yourself. Retail; business owners are the leaders, they set the exam able, the tone and the pace of the business. Motivation can be picked up from watching them, working with them. So we say the most important advice is to work on motivating yourself, so you can be an encouragement for others.
By following these tips, you can create a motivated and productive team in your small retail business.
Tower Systems can help local small business retailers motivate staff by providing software that encourages efficiency and facilitates day to day enjoyment working in the business. This is software that helps the business provide good customer service, which in itself is motivating.
POS software company transparency
P
A few weeks ago we hosted another Zoom meeting for our POS software customers, which we recorded as the majority of customers from your 3,000+ strong community will access the video rather than be with us live. We shared the video and it;’s been a hit. Here now, for others to see, is POS software company transparency in action as we show a brand new software facility, take questions and feedback on it, and engaged in an open Q&A.
The update to which we refer is out, and getting plenty of love, for which we are grateful.
Easy serial number tracking in POS software
E
Let’s get real: dealing with theft in local retail businesses
L
Small business retailers don’t buy software any more, they rent it, for a few dollars a day
S
In mid 2019, our POS software company, Tower Systems moved from the old software sales model to rental.
Today, 3 years on, the move has proven to be a hit with more than 30 newsagents switching to Tower Systems in the last 6 months and many more since mid 2019.
Whereas in the past newsagents would find around $8,000 up front for software, today the cost is $185.00 a month with the newsagent having the option to stop rental at any time. There is no lock-in contract.
This new approach to acquiring modern newsagency software is less of a strain on capital and cash flow in a newsagency business. It also bundles together software support access and software update costs into the single $185.00 a month cost.
Indeed, we made this move for all our POS software, for jewellers, garden centres, bike shops, sewing shops, gift shops, toy shops, pet shops, farm / produce businesses, firearms dealers, and more. Each has access too our specialty POS software for their marketplace under a rental arrangement for a few dollars a day.
With retail businesses now changing hands at a higher cost, the rental model is easy at time of change over as there is no longer a question as to the financial value of the software.
The software offered for rental is the 2022 release of the Tower Systems POS software, the software already in use by more than 3,500 specialty retailers in Australia and New Zealand newsagents in Australia.
The rental model also provides retailers with access to the Tower Systems proprietary theft check service, the business performance analysis service and low cost ready to use website development services.
The software also provides local retailers with smart tools for engaging with community groups, helping them to deal with the challenge of donation requests in a way that benefits the community groups, shoppers, and the business.
With the goal of helping retailers run more efficient, profitable and valuable retail businesses, the Tower Systems newsagency software packs considerable value for the few dollars a day cost.
The small daily cost was set in mid 2019 and has not changed since, offering locL retailers certainty when budgeting business tech. overheads.
Tower systems offers a POS software alternative to MYOB Retail Manager
T
We are grateful to have switched more MYOB Retail Manager customers to our POS software so far in 2022.
We follow a structured process for retailers making the switch from MYOB Retail Manager, to ensure they are fully trained and as much data is converted as is possible. We are also careful to not pressure people to make the switch. Our pitch is we’re here if you need us.
We respect the place MYOB Retail Manager has played in serving small business retailers. As the alternative to MYOB Retail Manager, Tower Systems seeks to help those retailers lean into opportunities of change.
We are grateful for feedback from small business retailers who have switched from MYOB retail manager to our Tower Systems POS software …
- We loved that we could start again with our data. We have used MYOB Retail Manager for many years and had not been ideal in our management of the data. The stock was right but the stock on hand was wrong. So switching allowed us to clean the data.
- Tower were great. They took our MYOB Retail Manager, looked at how we used it and provided advice on how to take that generational leap we needed to shift our business up a notch or two, to make it more viable and competitive.
- We loved that even though we moved on from MYOB Retail Manager we could keep using MYOB for our account ting software. That was important to us. Tower were great in respecting this.
- Our data was a mess. We had used MYOB Retail Manager for many years over many different staff. The Tower people helped us get completely clean and accurate data and that has made a huge difference to our business.
- The personal training was awesome.
- I like that they didn’t pressure us.
We are grateful for the many former users of MYOB Retail Manager who have joined our user community.
With MYOB Retail Manager at end of life, research options that are out there. Take your time to choose software that serves your needs. If that is Tower Systems, we will do everything we can to make the move stress free for you and your team and commercially valuable for your business.
Welcoming record numbers of POS software customers
W
Here at Tower Systems we are grateful for a warm winter welcoming so many new customers using our POS software.
We are grateful for every new customer, and even more so that we have welcomed new customers across a diverse mix of retail business channels: jewellers, sewing shops, garden centres, farm supply businesses, charity shops, community group businesses, toy shops, pet shops, bike shops and pool maintenance businesses.
All of our customer businesses are local and small (in a good way). This is the space in which we are most comfortable. We prefer to be working with those most invested in the business.
Our business is configured for growth from our pre-installation scheduling team to our new customer training team to our post-installation care team to our everyday help desk team. Each of these teams is configured and resourced to help our growing pool of new customers land happily and profitably with our locally made POS software.
2022 is already a bumper year. We are over the moon.
Thank you to every retailer in our community. Your faith and trust in us means the world to all of us here at Tower Systems.
Aussie made POS software helping retailers serve their local customers
A
<iframe width=”720″ height=”420″ src=”https://www.youtube.com/embed/0zsKAGSOwXs” title=”YouTube video player” frameborder=”0″ allow=”accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture” allowfullscreen></iframe>
Live preview of POS software enhancements
L
We have just completed another live and interactive preview with our POS software customers of a major enhancement our POS software.
We appreciate those who could Jon us live, as well as those who will watch the video.
Software enhancements take time to plan, develop, test and release. Today’s session was another step for a centrepiece update to our tower Systems POS software for 2022.
Church bookshops loving the Tower Systems church bookshop POS software
C
Tower Systems is grateful for the years of support from a diverse group of church bookstores, at the local church level as well as at the state level and the national level. The christian bookshop marketplace is strong both physically as well as online.
Our POS software for church bookstores has evolved over the years. It offers facilities unique to their operation and respects their role in the broader church life experience.
Our POS software for charity retailers fits in this space, too, serving secular as well as church related charities.
From serving through our POS software single christian bookshops to groups of christian bookshops to shops connected with local churches to shops connected with broader christian organisations, our POS software offers a broad based solution to inventory management, special order management, online sales, imp-store sales, shipping and more.
Church bookshop software is specialty by nature, like the businesses themselves. We work closely with those working in the businesses as well as those tasked with overseeing each business. We are grateful for opportunities to speak at conferences and to engage with church bookshop folk in a range of forums.
Dealing with tax in an appropriate way has been vital as has been the need to integrate with other platforms that are used in some church bookshop situations. Our software is flexible and constantly evolving as we discover other ways we can serve this vital part of church life.
From evangelicals to catholic to independent to Seventh Day Adventist, our church bookshop software is as diverse as the world of faith and we are grateful to what we have learned on this journey.
Christian bookshops are unique in that they are businesses and they are also part of church life, often staffed, at least in part, by volunteers. We understand the need for easy to use yet highly functional software. This is where we are proud to offer Australian developed and supported POS software for Australian church bookshop and christian bookshop needs. We make it easy for volunteers to learn and use our POS software.
From the practical such as pricing, bundling, customer accounts, inventory management and more to the complex such as managing a single online sale across multiple outlets and the proper accounting for freight, our church bookshop and christian bookshop POS software is robust and proven. We appreciate the advice and guidance of so many in getting us here and for supporting our work.
Tower Systems is grateful to offer locally made and supported POS software for local needs.
Stocktake advice for local small business retailers
S
Here is 2022 stocktake advice from our POS software company for our 3,000+ customers:
How the Tower Systems POS software helps local retailers be frugal, and run more valuable businesses
H
2022 is proving to be a challenging year for retailers. Covid continues to disrupt product supply and labour access. It is also impacting shopper behaviour.
The retailers doing best are those managing their business data, leveraging data for insights that guide business decisions. There is where the Tower Systems POS software helps local retailers.
Using our POS software, local retailers are able to be more frugal. Being frugal is a local retail business is beneficial, if it is done based on data, with a focus of driving overall business value. Being frugal is a good thing if done thoughtfully and well.
Let’s be clear though, there is a difference between being frugal and being cheap.
Being frugal is about being careful. Spending based on evidence when nit comes to labour costs and inventory costs.
Too often we see retailers over-index with labour, eating unnecessarily into business profits. Likewise, too often, we see businesses buying poorly, not based on evidence, and negatively impacting on the profits of the business.
Our POS software helps local retailers in these two areas and more, we help them be frugal in their approach to rostering and frugal in their approach to buying … with the goal of adding measurable value to the business. This matters.
The stronger the financial base for a business, the lower its operational overheads, the lower poor performing inventory volume, the better for the business. This is where being frugal matters. Done properly, it provides the business with capacity to weather economic challenges, to actually make the business stronger in its financial foundations. Our POS software helps local retailers do this.
There is a gloss and excitement to owning your own shop. The real gloss, and value, comes from running the business well. This is one of our goals here at Tower Systems – to make POS software and back it with support that helps small business retailers run their businesses well.
Being frugal is good for business and good for all in the business who rely on it. Our POS software provides insights as well as mechanisms for being frugal, for driving the value of and for the business.
Buying local has benefits
B
Celebrating the Queen’s Birthday
C
Okay, we know it’s not her birthday and, yeah, we are keen for Australia to be a republic, but who would say no to a holiday? Not us!. No matter, our online businesses are open today, including offering Platinum Jubilee mint coin sets like these:
Supporting those who help local farmers
S
We love visiting innovative retail and learning
W
We are grateful to serve local and independent small business retailers with awesome Aussie made POS software
W
POS software for spare parts retailers helps manage inventory, reduce theft and save time
P
Tower Systems is grateful to see its POS software serve spare parts retailers in an often neglected space of retail.
This opportunity has grown out of other specialty retail channels in which we serve. Tower Systems has served bike shops, jewellers and farm supply businesses with spare parts inventory software for many years.
Growing out of our workshop management software, our spare parts inventory software became critical to accurately recording sale and use of spare parts in repairs as well as over the counter to customers.
Offering tracking by brand, use, supplier, barcode, SKU and more, this spare parts inventory software works in a range of situations and businesses. Motor bike businesses, trailer sale and repair businesses, bike shops, jewellers, outdoors businesses, farm supply businesses, pool maintenance businesses … they can all use this spare parts inventory software.
Within the software, you can ember use and care instructions for each product. While this is optional, it offers the business the ability to be more than a seller of products. Selling products with information, intellectual property, can differentiate the business and this is key to return business.
Managing spare parts inventory in multiple locations can be handled. Pricing, too, is flexible with the ability to offer flexibility to shoppers based on purchases and other factors. This is software that has been road-tested in a range of retail settings.
Retailers are able to bundle multiple spare parts together into a package that you sell. This can make price comparison harder. It can also better serve customer needs if some spare parts are always bought with other spare parts.
In addition to managing inventory, this spare parts inventory software offers multiple reporting tools that enable various views of inventory performance. The flexibility in the reporting is useful and a key factor in the software serving needs across several types of spare parts related businesses.
Accessible in-store, online and through a remote POS solution, the spare parts inventory software from Tower Systems is a software solution for many different businesses.
The best way to see if the Tower Systems spare parts inventory software is suitable for your needs is to see it. The company can organise a demonstration easily, when it suits you. Send an email to sales@towersystems.com.au and one our skilled software advisors will get back to you and show you as much of the software as you would like to see.
Tower Systems serves more than 3,500 independent small business retailers across a variety of specialty retail channels. That several of these retail channels depend on spare parts inventory software positions Tower Systems well to offer service to others with this need.
How local small business retailers can make the annual stocktake a thing of the past with smart POS software
H
Retailers can save thousands of dollars by using the Tower Systems POS software to undertake a stocktake rather than using in an external stock taker as retailers have traditionally used for decades.
It’s easy, efficient and accurate. Any retailer can do this. No external help is needed.
External stock takers often deliver s little outcome except a stock value for the end of the financial year. By using Retailer for the stock take retailers get accurate on-hand data which is vital for reporting on a range of retail performance metrics.
Using your data creates a more accurate result. too often, external stocktakers engage in estimates and assumptions, with the results being less than accurate.
Smart Point of Sale software offers a range of stock taking options from the portable to the hard wired. Regardless of the hardware technology you use, the result is the same: an accurate stock on hand count and value plus updated stock details.
Every time a stocktake count is done using smart POS software you are dealing accurately, often there are anomalies discovered in the stock database. The stock take is a good opportunity to address this. A manual stock take loses this opportunity.
Our recommendation is that once a business has undertaken a full stock take once using their Point of Sale software and if they have good processes around receiving, selling and returning stock, a process of rolling stock takes would serve the business well in maintaining an accurate stock on hand figures.
Through the stock take facilities in our software, our retail partners have access to a suite of tools with tremendous flexibility, allowing a retail store to count in a way which suits their operational needs. many of our customers operate with a program of rolling spot stock takes. These are designed to ensure accurate stock on hand figures in the system as well as identify theft situations.
Expensive and single purpose stock takes can be eliminated from any retail business with the proper use of quality Point of Sale software. Through our advice sheets, training videos, online training workshops and other opportunities, Tower Systems helps its retail customers to access the benefits of accurate stock on hand data.
Recent Comments