CategoryPOS Software

In the world of high-fidelity audio, precision is everything. You spend your days helping customers find the perfect balance of energy and clarity for their homes. Whether it is a high-end streaming setup or a meticulously engineered turntable for vinyl enthusiasts, your business is built on expertise.

At Tower Systems, we believe your retail software should match that level of performance. Standard POS systems often lack the finesse required for specialty audio retail. We offer an Australian-made and supported solution designed specifically for the unique workflows of Hi-Fi businesses.

Our Tower Systems POS software for Hi-Fi businesses serves your needs we think.

Precision Tools for Audio Specialists

Managing high-value audio equipment requires more than just a basic inventory list. Our software simplifies the technical side of your business. It allows you to track serial numbers for every high-end component, ensuring a clear history for warranty and service.

Preparing detailed quotes for commercial jobs or home installs is straightforward. You can create picking slips and internal notes to keep your team organised. When a customer is ready, those quotes convert to invoices instantly.

We also make it easy to bundle components, like speakers, amps, and cables—into a single package price. This helps your customers achieve the perfect sound while you manage the stock of each individual part behind the scenes. This specialty retail POS software for Hi-Fi businesses is here to help you lean into your specialisation.

Smart Efficiency with AI

We know that time spent on data entry is time taken away from the demo room. Our latest updates use AI to handle the heavy lifting. You can now import PDF invoices from suppliers, and the system automatically extracts the data to load your stock.

The software also helps you stand out online. It can generate professional blog posts and website descriptions for your products in seconds. This ensures your digital presence is as polished as your showroom.

Australian Made for Independent Retailers

We are proud to serve over thousands of independent retailers. Our software for Hi_Fi businesses is designed to be there when you need it and then get out of the way. It allows you to focus on what matters: demonstrating products and sharing your passion for sound.

The system is flexible enough to handle trade pricing for commercial clients or set up staff accounts with ease. It is built to facilitate accurate transactions without creating extra hurdles for your team.

Experience the Difference

If your current software feels like it is lagging, we would love to show you our software for Hi-Fi shops. We offer personal demonstrations where we focus on the features that matter most to your shop.

If we aren’t the right fit, we will be up-front about it. If we are, we look forward to helping you run a more efficient and enjoyable business.

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers POS software made specifically for local small business retailers in a selection of retail channels. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

Christmas shops operate on a timeline unlike any other retailer. With a concentrated trading window and high-intensity seasonal peaks, your business needs software that works as hard as you do. They are unique businesses with unique needs.

At Tower Systems, we are grateful to support several local Christmas shops with software made to serve their needs. We understand that while 2025 may have left you exhausted, your sights are already set on making 2026 a success.

Making the most of the Christmas season all through the year

In a seasonal business, every moment counts. Our software includes smart tools to help you act faster and more profitably:

• Fast inventory entry: Use AI tools to bring in stock quickly, accurately and thoroughly. We save real time.

• AI-Enhanced Listings: Use our built-in AI integrations to generate compelling product descriptions and an auto-background remover for professional website photos.

• Smart Insights: Our AI tools push actionable data to your dashboard, helping you spot opportunities and trends while the season is still in full swing.

• Effortless Sales: Whether it’s the pre-season rush or a busy Boxing Day sale, our system handles high transaction volumes and shopper self-checkouts with ease.

Versatility for Every Setting

Christmas retail often moves beyond the traditional storefront. Our POS is built to follow your business wherever it goes:

• Markets and pop-ups: Use our portable “sell anywhere” solution for local markets or temporary stalls with minimal setup.

• Online integration: Seamlessly link your stock to Shopify, Big Commerce, or WooCommerce to capture sales 24/7.

• Pre-Orders and special orders: Manage customer expectations easily by tracking pre-sales and special orders for high-demand items.

• Leverage community groups. With pricing for them, bringing their members to you.

Since Christmas shop customers may only visit a few times a year, our loyalty tools are tuned to maximise those interactions. You can market to shoppers based on their past purchases or offer member pricing to local clubs and groups. This software for Christmas shops helps you leverage what’s unique about your business.

We also provide flexible payment options, including low-cost and no-cost EFTPOS solutions, and a direct link to Xero to keep your accounting simple.

Tower Systems only serves independent, specialty retailers. Our software is Australian-made, transparently priced, and backed by a local team that understands your niche.

If you are looking for a system that fits your shop better than “regular” retail software, let’s have a chat. We’ll show you a demo, and if we aren’t the right fit for your needs, we will tell you straight away.

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers POS software made specifically for local small business retailers in a selection of retail channels. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

Lighting shops are unique shops with needs that go beyond traditional retail. Between managing product specs, selling product by length, coordinating customer quotes, and handling technical repairs, lighting shops need more than just a simple cash register.

At Tower Systems, we have developed POS software specifically for the lighting retailers. It is designed to simplify your daily tasks so you can focus on helping customers find the perfect glow for their homes.

Our system handles the specific workflows that lighting experts deal with every day:

• Quotes and invoices: Easily create professional quotes for home builds or renovations. Convert them to invoices instantly once the customer is ready to proceed.

• Building a sale from the shop floor. Lighting customers can take a while to make all their choices. Using our software you can add, sell to someone else and easily go back to that earlier sale.

• Repairs management: Track items brought in for repair. Manage the workflow from drop-off to pickup, ensuring nothing gets lost in the workshop.

• Multi-Buy promotions: Encourage larger sales with automated multi-buy offers, perfect for customers outfitting an entire room or house.

• Connected selling: Manage your in-store stock and your online shop simultaneously. Whether you use Shopify or other platforms, your inventory stays synced.

• Specialised stock: Handle everything from delicate globes to heavy chandeliers, managing as many unique SKUs as your showroom requires.

• Variable pricing. This can be managed per customer.

There is so much more to our POS software for lighting shops. It offers terrific facilities that help these businesses run efficiently and accurately, facilities that help them lean into their specialisation as lighting retailers.

We offer an Australian-made and supported POS software for lighting shops. We work exclusively with independent retailers, small business retailers, local retailers – providing the tools you need to compete effectively while maintaining your local identity.

Our software is as robust as your most durable fixtures. It is built to handle the high-value transactions and detailed inventory tracking that lighting retail demands.

The best way to see if our software fits your shop is to see it in action. We offer personal demonstrations where we focus on the features most relevant to you.

If our system isn’t the right fit for your specific workflow, we’ll be honest about it. If it is, we would love to help you run a more efficient and enjoyable business.

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers POS software made specifically for local small business retailers in a selection of retail channels. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

Running a New Age or Metaphysical shop requires a delicate balance. You are often managing a mix of unique products, specialised services, and a community of customers who value authentic connection. And you’re doing all this while being a local retailer, a small business retailer.

Standard retail software often misses the mark for shops like this. At Tower Systems, we have worked to ensure our POS software meets the specific, practical needs of your niche.

Built for the way you trade

New Age and Metaphysical retail involves more than just scanning barcodes. Our system is designed to handle the diverse inventory and services you offer daily:

Selling by Weight or Category: Not everything can have a price label. Easily sell crystals, gems, and stones by weight or custom codes.

You barcode some things and not others. We’re flexible.

Flexible Measurements: Manage inventory sold by length or fractions, ensuring your stock levels remain accurate.

Bundled Items: Sell a crystal, a setting, and a chain as a single bundle or as individual pieces with ease.

Micro Labelling: Produce professional barcode labels small enough for jewellery and delicate items.

Service Integration: Seamlessly sell your time and services alongside physical products.

Growing your community

Your shop is likely a hub for local enthusiasts. Our software helps you nurture those relationships:

Dated Rewards: Encourage infrequent visitors to return sooner with rewards valid for their next visit.

Club and Member Support: Manage local club benefits or tiered member pricing to reward your regulars.

Knowledge Sharing: Systemise the way you share product insights or care instructions during the sale.

Seamless E-commerce: Connect your physical shop to Shopify and other platforms to reach a wider audience.

Australian made and supported

We are proud to be local. Our software is developed here and supported by a local team. We focus exclusively on independent specialty retailers, meaning we understand the challenges you face against big-box competitors.

Whether you are managing 500 items or 20,000, our system scales with you. It even handles pop-up shops and age-restricted products without extra stress.

See if we are a good fit

We believe in transparency. We don’t want to sell you a system that doesn’t serve your goals.

We invite you to a personal demonstration. You can ask specific questions, and we will show you exactly how the software handles your real-world scenarios. If it isn’t the right match, we will tell you. If it is, we look forward to helping you build a more valuable business.

Phone: 1300 662 957
Email: sales@towersystems.com.au
Watch: Our YouTube Demos.

We think our Tower Systems POS software is a good alternative to Square POS and here is why:

1. Niche vs. Generic. Square is a “one-size-fits-all” platform. Tower Systems is built specifically for niche, specialist retail. We don’t try to serve everyone; we serve you with tools designed for your specific industry.
2. Made Locally, Supporting Local. We make our software locally. Our software is built specifically to navigate the Australian and New Zealand retail landscape, supporting the local small business economy.
3. Pricing Certainty (No Transaction “Tax”). Square’s business model is built on taking a cut of every sale you make. At Tower Systems, we believe in pricing certainty. We do not charge a per-transaction fee, meaning your costs are capped and predictable, regardless of how much you sell.
4. Real Human, Local Support. When you call our help desk, you speak to someone in Australia or New Zealand who understands your local environment. Many of our team have direct retail and in-store experience. You aren’t just a ticket number in a global queue.
5. True Specialist Functionality. From what we can see online, Square appears to struggle with complex retail needs. Tower Systems natively handles fractions, selling by weight or length, serial number tracking, and integrated LayBys. We also offer deep “electronic invoice” (EDI) links with your specific industry suppliers.
6. Radical Transparency & Access. At Tower, you can actually talk to us. We publish the direct phone numbers and emails of our key decision-makers. We believe retail is a people business, and we reflect that in our accessibility, a massive contrast to the “self-service” model of big tech.
7. Sophisticated Loyalty Options. Square offers basic loyalty, but Tower gives you a toolkit. Whether it’s points, coffee-card style, cash-back, or “instant” loyalty for one-time shoppers, you have the flexibility to reward customers in the way that actually drives repeat visits for your shop.
8. Hosting & Data Control. You shouldn’t be forced into the cloud if your internet isn’t reliable. Tower offers total flexibility: run 100% on-premise, 100% cloud, or a hybrid. You choose where your data lives and how it’s backed up.
9.  Hardware Freedom. Square is a “closed loop”—you’re often locked into their proprietary hardware. With Tower Systems, you choose the hardware that fits your budget and durability needs. Use existing PCs or specialized rugged equipment; the choice is yours.
10. Cutting-Edge AI Tools. We move faster than the giants. Our integrated AI tools (for SEO-ready product descriptions, automated blog posts, and smart invoice importing) are updated several times a year to ensure small retailers can compete with the efficiency of major chains.

Choosing a POS system is about choosing a partner for your business’s future.

While Square offers a gateway for those just starting out, Tower Systems provides a destination for those looking to master their craft.

We invite you to look past the slick marketing and compare the two side-by-side: look at the depth of the features, the accessibility of the people behind the code, and the long-term cost of your growth. We are confident that for the specialist retailer who values local expertise and genuine partnership, the choice will be clear.

Take your time. It’s more important top make the right decision that a fast decision sometimes, especially if the right decision can add tens of thousands of dollars of profit to your business profit and loss statement.

Is our Tower Systems POS software a good alternative to Square POS? We think so.

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers POS software made specifically for local small business retailers in a selection of retail channels. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

Quick summary. Some POS software companies charge to customise their software for your business needs. This customisation can cost thousands. It’s sold as giving you software tuned to your business needs. It could mean, though, that you’ve not found the right software for your business. Take a beat, look at other software, POS software that does not have a high customisation cost.

Software development is expensive. Add to this healthy margins on fees and you can see why some software companies pitch customisation as core to their offer.

Now, let’s get into it.

If a software company you are considering always has a customisation fee, be sure the software is a perfect fit and worth it.

Should you pay for POS software to be customised to the needs of your specialty retail business? Maybe not. It depends on the needs of your business, the financial value you will gain from the customisation and consideration of the cost of customisation.

Software made for specialty retail challenge should not require customisation if your business operates in ways that are common for businesses in those retail channels.

Take what we do here at Tower Systems. Our produce / farm supply business software is fine tuned to serve the needs of produce / farm supply businesses. Our jeweller software is fine tuned to serve the needs of jewellers. Our garden centre software is fine tuned to serve the needs of specialty garden centres and nurseries. Our bike shop software is fine tuned to serve the needs of bike shops, Our bookshop software is fine tuned to serve the needs of bookshops. You get the drift.

We don’t customise our software. if our off the shelf solution is not a good fit for your needs, we wish you all the best with your search.

The reasons we don’t customise our software are:

• It’s expensive for us and for you.
• It results in software for you and this is expensive to maintain.
• It makes support harder since your software is made for you.
• There is a greater risk of weakness in software made for one business compared to software made for and used by thousands.
• It places you in a customer pool of one. In small business, there is power from working together.

There are situations where POS software customisation is vital. We get that. What we are saying is that before you make that commitment, be sure this is the right step for you and that you understand the costs, risks and return on investment likely. This is what we say take a beat, be sure.

Let’s go back, though, to the software companies that pitch customisation to every sales prospect. Hey, it’s 2026! Back in the 1990s this might have been the approach, but not today. Software today is very different. Software ownership costs are very different too. This is another reason we say take a beat, check and check again before making your decision.

This is what it comes down to.

Every dollar spent on custom software code is a dollar not spent on stock, marketing, or your team. In a 2026 retail environment where margins are under pressure, paying to ‘reinvent the wheel’ is a risk few small businesses can afford. Before you sign off on a customisation fee that costs more than the software itself, ask yourself why the ‘off-the-shelf’ version wasn’t enough to begin with. You deserve a solution that fits your business today, not one you have to pay to build for tomorrow.

Don’t pay a developer to learn your industry; partner with a software company that already lives in it.

Ultimately, what you decide for your business needs to match what you need and want for your business. before you start – be sure of what you want and need, and of your budget. As you consider software, be in control as this is your decision to make. Get all commitments in writing and only proceed when you are truly happy.

You’re the customer, own it!

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers POS software made specifically for local small business retailers in a selection of retail channels. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

The Quick Take (TL;DR): Local retail thrives on personal connection, and your software support should too. While mass-focussed and offshore POS software providers rely on scripts, Tower Systems leans into human-to-human conversation to understand the unique needs of your specific retail channel. Do not trade the human difference for a remote call centre.

If we think we’re not right for you, we will say so.

Retail is personal and interactive. From a simple smile to expert assistance, it is the human touch that separates a local shop from the cold click of an online giant. But as a retailer, are you protecting that humanity in the back office, or are you diluting it?

1. Content with a pulse

It’s clear: human-written content continues to dominate search results because it provides what AI cannot – first-hand experience. When you write about your shop, you use phrases like “I learned this” or “this was my experience.” This high-information gain is exactly what modern search engines reward. This is what we do here at our Tower Systems blog – human written content based on decades of experience serving small business retailers.

2. The art of the conversation

The same logic applies to how you get help. We have found that the best help desk outcomes start with a clear question.

• The meandering way: Sharing long backstories that a support person must decode.

• The Tower way: A direct question that lets our team—who know your specific channel—jump straight to a solution.

Our help desk does not use scripts. We have conversations because we only serve local, small business specialty retailers in Australia and New Zealand. Whether you are a firearms dealer managing compliance, a bookshop connecting with readers, or a farm supply business, we bring local context that offshore call centres simply do not possess.

Let’s talk.

3. Real reasons to choose a human partner

We have identified 99 reasons why retailers choose us, and many of them centre on the human difference:

• Reason 10 (remote management): Relax knowing our software nurtures consistency even when you are not there.

• Reason 27 (local commitment): Small business retailers are our only customers, always.

• Reason 24 (smart AI): We use AI to enhance your decisions, helping you save time on good choices, rather than replacing your expertise.

• Reason 28 (uniqueness): If your business is unique, we help you shine your light.

• Reason 30 (efficiency): Mistakes cost money; our software helps small business retailers reduce them.

The human conclusion

Choosing a POS partner is an alignment of values. If your customers shop with you because they value your expertise and your local roots, you deserve a software partner that operates the same way. When you move away from scripted support and toward real conversation, you are not just getting help. You are gaining a partner who understands your trade. In 2026, the most successful retailers will be those who protect the human element, from the front counter to the software that runs it.

In 2026, the human connection is a stronger differentiator than ever for local small business retailers. You will not grow by copying big businesses and using impersonal robotic tech to change mass business. Less really is more. By being human and leveraging your human engagement you;d connect with fewer people but, likely, win more business each time as a result.

This is how we see 2026: a year of growth leveraging human engagement.

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers POS software made specifically for local small business retailers in a selection of retail channels. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

Executive summary.

Are you diluting the humanity of your business by using tools that don’t offer local, human support? For specialty retailers, uniqueness lies in your people and their knowledge. Your POS partner should be no different. Here is why we believe real, unscripted conversations with local experts are the only way to truly evolve a retail business in 2026.

Now, the meat.

Retail is personal, interactive. From a smile to helpful assistance to advice to appreciation, it’s the human interaction that separates local retail from the online shopping experience.

If you’re a retailer and think human contact is important to the success of local retail, what role does human contact play in choices you make?

We ask this question as it goes to the heart of the value you place on human contact in your business. If you think human contact is vital for your local retail business yet you use services where human contact, human support, is not provides, where local assistance is not provided, are you diluting the humanity of your business? The answer is 100% up to you.

In decades of service of local small business retailers in Australia and New Zealand, here at Tower Systems we believe in human contact for it is this human contact with retailers and those who work in retail shops where our POS software is used that we can learn ways we can improve our POS software and enhance the customer service experience we provide.

Through this human engagement we can learn vital context, local context. This is not possible in situations where development is done in a far away country or where support is via a remove call centre that runs on scripts and eschews conversation at the core of each help desk contact. Humans talking about retail bring personal experience to the conversation and these personal experiences help us so much.

learning from firearms dealers in Australia about how our firearms dealer software is used from a compliance perspective or learning from a bookshop about how our software can help them connect with local readers or learning from a local farm supply business about how our software helps them serve regional farmer needs – all of this comes from conversation. Conversation with people in another country is not the same.

Thanks to doing term team members, the institutional knowledge here at Tower Systems for the retail channels we serve and how our software works in each of those channels means that in every customer contact we are able to bring to the fore human help knowledge in service of better experiences for our customers.

This is at the core of our advice for local specialty retailers today: think about your business and what’s different about your business. If you see yourself as unique it is likely that that uniqueness is represented in the knowledge of your people. That’s how we see ourselves at Tower Systems too. The personal service we provide you based on our human experience is different to what you might get from a huge company operating offshore that you can’t readily contact in a regular human way like a call to someone or a personal email to someone in the company.

Choosing a POS partner is an alignment of values.

If your customers shop with you because they value your expertise, your handshake, and your local roots, then you deserve a software partner that operates the same way.

When you move away from scripted, offshore support and toward real human conversation, you aren’t just getting “help”, you’re gaining decades of local institutional knowledge that understands the specific nuances of your trade. In 2026, the most successful retailers will be those who protect the human element of their business, from the front counter all the way to the back-office systems they rely on every day.

This is Tower Systems. We’re local. We only serve small business specialty retailers.

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers POS software made specifically for local small business retailers in a selection of retail channels. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

In the Australian retail, no two shop floors look the same. This is especially true in local, independent, specialty retail.

Talk to any small business retailer and they will know what’s unique about their business. They should at least for if they do not differentiate then what’s their future?

At Tower Systems, we’ve spent years working alongside diverse local small business retailers. We know from our lived experience that a “generic” point-of-sale system is about as useful as a chocolate soldering iron. Whether you are selling mobility scooters or metaphysical crystals, your specialty retail POS software is built to speak to the needs of specialty retailers in the retail channels we serve.

Understanding the Local “Vibe”
Every retail channel has its own rhythm and its own set of headaches. We’ve found that the best way to support Australian retailers is to acknowledge the specific challenges they face—often with a bit of that classic Aussie levity to keep things grounded.

• For the Hardware and Tool Specialists: You don’t need fluff; you need a system that’s tougher than a Hilux. Hardware retail is about managing thousands of SKUs, trade accounts, and the occasional customer who isn’t quite sure if they need a 10mm or a 12mm bolt. We believe your POS shouldn’t be another “tool” you have to fight with—it should just work.
• For the Sound and Hi-Fi Aficionados: High-end retail is about the experience. When you’re selling a premium system, the last thing you want is a clunky interface ruining the “signal path” of a sale. It’s about precision, serial number tracking, and professional quotes that look as sharp as the gear on the shelf.
• For the Lighting and Mobility Experts: These are project-based businesses. Whether it’s coordinating a whole-house lighting schedule or navigating the complexities of NDIS claims and rental fleets, the “back-office” energy shouldn’t move at a snail’s pace.

Why Personality Matters in Business
You might notice we don’t mind a bit of a pun or a lighthearted headline. That’s because retail is a human business. Our business is a human business. Australian shop owners are often the backbone of their communities, and they’ve heard enough corporate jargon to last a lifetime.

When we say a system is “easier to navigate than a shopping centre in a mobility scooter” or that it helps you “align your chakras and your cash flow,” we’re highlighting a serious point: Ease of use is everything. If a software system is too complex to be fun (or at least painless) to use, it’s taking time away from your customers.

Local Support for Local Legends
Beyond the software, there is the reality of being an Australian business. When Mercury is in retrograde—or more likely, when your internet drops out or you have a curly inventory question—you don’t want to be stuck in an international phone queue. You want someone local who knows exactly what you’re talking about.

Whether you’re selling spare parts held together by tradition or crystals meant for manifestation, the goal remains the same: less time behind the counter and more time doing what you love.

The Tower Systems Approach
We pride ourselves on building software that fits the shop, not the other way around. We’ve developed specialised features for:

• Mechanical and Repair Shops: Tracking labour hours and greasy-hand-friendly interfaces.
• New Age Retailers: Managing unique variants and “high-vibe” inventory.
• Specialty Hardware: Handling bulk buys and timber tallies.

At the end of the day, we’re here to ensure your technology isn’t a “total tool.” We’d rather it be the most reliable member of your team.

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers specialty retail business software made for local small business retailers. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

Managing a cake supply or decorating business involves balancing a high volume of small items with specialized services like equipment hire. Our Tower Systems POS software is designed to make these daily tasks more efficient, allowing you to focus on your customers rather than your admin. One of the most helpful features for these stores is the ability to create customizable shortcuts on the sales screen. You can set up buttons for your most popular items, such as cake boards or food colorings, so that processing a sale is quick and intuitive.

The system also handles promotional pricing automatically. For example, if a customer buys a set of food colorings, you can set the software to apply a discount once they reach a certain quantity. If you offer equipment hire, such as cake tins, the software tracks deposits and prints specific return instructions directly on the receipt. This level of detail helps prevent misunderstandings and ensures your hire stock is managed professionally.

Keeping your inventory up to date is simplified through our integration with online product databases. When you add a new item, you simply scan the barcode and the software often finds the product name, image, and description for you. If you sell online, you can even use built in tools to generate professional web descriptions based on the product details. For larger updates, the stock manager allows you to change pricing or descriptions for hundreds of items at once, saving you from hours of manual data entry.

We also offer loyalty features that reward your customers without requiring them to fill out forms. You can print discount vouchers at the bottom of receipts based on what they have spent, giving them a reason to return for their next project. This approach builds goodwill and repeat business by offering clear, immediate value.

If you are looking to move from an older system, we make the transition easy. Our team can help extract your current product and customer data and preload it into our software. We also provide full training to ensure you and your staff feel comfortable with the new tools. Whether you are curious about managing variants or want to see how the software integrates with your EFTPOS, we are here to show you how our system can support your unique business needs.

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers specialty retail business software made for local small business retailers. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

In the world of small business retail, there is a fatigue that comes with shopping for POS software. Usually, it begins with a slick website and ends with a “Request a Quote” button, a barrier that often means your details are about to be fed into a high-pressure sales funnel.

We think it says something about how good POS software might be if the price is not easily accessible, if they have sales people in place as gatekeepers.

At Tower Systems, we believe that if you are transparent about how you help a business, you should be equally transparent about what it costs. Our POS software pricing is transparent.

Why transparency matters

For a small business retailer, “hidden costs” can be a threat to cash flow. When pricing is tucked away behind sales calls, it’s difficult to perform a genuine side-by-side comparison. You find yourself wondering if you’re being quoted the same rate as the shop down the road, or if there are “success fees,” “exit fees,” or “integration levies” waiting in the fine print.

We’ve always felt that if we can’t tell you the price upfront, we aren’t respecting your time. Our pricing is public because we want you to have all the facts before we even have our first conversation.

The Tower Systems approach: No lock-ins, no surprises

Retail is unpredictable. The last few years have taught us that flexibility is a necessity, not a luxury. That is why our software is available on a simple monthly rental basis.

• No long-term contracts: We don’t believe in “lock-in” periods. If the software isn’t serving your business, you should be able to walk away.

• Unlimited terminals: Many providers charge “per lane” or “per device.” We don’t. Our pricing is per location, meaning you can add an extra counter during the Christmas rush without your monthly bill spiking.

• What you see is what you get: Whether you choose our Standard, Advanced, or Ultimate plans, the inclusions are clear—from our Australian-based help desk support to software updates and Xero integration.

Here at Tower Systems we don’t charge a fee based on each sale you make. Some software companies hire this as a payments gateway charge. With us, choose the payments gateway that best serves your needs.

Beyond the price tag

While transparency starts with the cost, it extends to the partnership. When you look at our pricing page, you aren’t just looking at a subscription fee; you’re looking at a commitment to local support.

Our team is based in Australia. When you call, you speak to someone who understands the local retail landscape, GST requirements, seasonal peaks, and te specific needs of niche industries like jewellers, bike shops, produce businesses, newsagencies, garden centres, and pet stores.

Control is back in your hands

Choosing a POS system is one of the most significant decisions a retailer can make. It’s the engine room of your business. By being open about our costs, we hope to make that decision a little less daunting.

We encourage you to compare us. Take our pricing, look at our features, and put them next to any other provider. We’re confident in what we offer, and we believe that a relationship built on honesty from day one is the only way to help a small business truly thrive.

If you’re ready to see how our software works in practice, you can view our full pricing here or book a no-obligation demo with our team.

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers specialty retail business software made for local small business retailers. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

We are grateful to the retailers who have switched from Lightspeed Commerce POS software to our Tower Systems POS software. Enquiries have increased, for which we are also grateful.  Many of these conversations stem from a common point of friction: a shift in how some software providers are structuring their fees and payment processing requirements.

At Tower Systems, we believe in transparency – see our approach to pricing for a good example of this. To be clear, we have never used Lightspeed ourselves, and we don’t spend our time dissecting their code. We can’t offer a feature-by-feature technical breakdown of their software versus ours. However, we can speak to the fundamental differences in business philosophy, and how those differences can impact the bottom line of an independent retail business.

If you are currently using Lightspeed POS software in your shop and evaluating your POS options, here is what we believe sets Tower Systems apart as a viable alternative.

1. Payment independence vs. transaction fees

The most significant feedback we hear from Lightspeed users relates to “Lightspeed Payments.” By integrating their own payment platform, the software provider takes a percentage of every sale you make.

Tower systems has offered POS software integrated payments for close to 20 years. BUT, with us you can choose the payments platform that best suits your needs.

From our perspective, your POS provider shouldn’t be a “silent partner” in your revenue. We view a per-transaction fee as a tax on your growth—the more successful you become, the more you pay them.

• The Tower Approach: We have no requirement regarding which payment platform you use. You are free to negotiate the best possible rate with your bank or any third-party provider (we’ve seen customers secure rates at 1% or lower). We don’t take a cut of your sales. We believe our job is to develop great software, not to clip the ticket on your hard-earned turnover.

2. Built for the specialist, not the “Big Box”

Lightspeed has publicly stated they target businesses with significant annual turnovers (often cited around US$500,000). Their trajectory suggests a focus on larger entities and franchise networks.

At Tower Systems, our focus remains exactly where it started: local, independent specialty retailers. We serve niche markets like:

• Jewellers and Gift Shops

• Garden Centres and Produce stores

• Bike, Fishing, and Outdoor shops

• Toy and Hobby stores

• Pet shops and Firearms dealers

We don’t chase massive corporate contracts. Because we don’t prioritise “big” business, every customer, no matter their size, has an equal voice in our software enhancement process.

3. Local support, human connection

In an era of automated tickets and overseas call centres, we remain committed to human-to-human contact. Tower Systems develops its software locally in Australia and New Zealand, and our support team is based here too.

When you call us, you speak to a person who understands the local retail landscape. We also operate a transparent enhancement process where every customer gets to vote on future software updates. Your feedback directly shapes the tools you use every day.

Is Tower Systems right for you?

We aren’t here to tell you that we are the only choice. Let’s talk, find out what matters to you and see whether what we offer is a viable solution. No pressure from us. If you use Lightspeed today, let us know what you love and what you’re not a fan of. We can see how we step up to each of these.

 If our solution isn’t the right fit for your specific operational needs, we will tell you so. But if you are looking for a system that offers flexibility, local accountability, and a predictable cost of ownership, we would love to chat.

Would you like to see how we compare to Lightspeed? Contact us for a no-obligation demonstration. You can reach the team on 1300 662 957 or via email at sales@towersystems.com.au.

The line between “online” and “in-store” is blurred compared to what it was a year or two back.  Customers don’t see two different businesses; they see products and shops. They expect a seamless experience whether they are browsing your website on their phone at midnight or walking through your front doors at 10 AM.

For many local small business retailers, managing this can feel like a logistical nightmare. Trying to juggle a physical shop and a digital storefront using disconnected systems often leads to inventory errors, accidental overselling, and hours of tedious manual data entry.

This is where Tower Systems changes the game. By offering a true unified commerce solution, Tower Systems empowers small business retailers to connect their brick-and-mortar operations with the world’s leading e-commerce platforms seamlessly.

Now, unified commerce is an overworked marketing term. For us, though, it’s real. We here at Tower Systems deliver on unified commerce for small business retailers.

What is “Unified Commerce”

“Unified commerce” is a marketing term used to describe the marriage of different tech solutions. It’s a good term, we like it. It describes the act of bringing your business operations together into a single, easy-to-manage view. It moves past simply having a website (multi-channel) to having a website that actually talks to your shop counter. This is why we use the term; it makes sense for the clarity and peace of mind we offer.

The Power of Connection: Seamless Integrations

The Tower Systems POS software is designed to be the “single source of truth” for your business. It bridges the gap between your physical inventory and your digital storefront through robust integrations with the industry giants:

• Shopify: As a certified Shopify Partner, our specific Retailer to Shopify Link allows for real-time synchronisation of stock levels, product descriptions, images, and pricing. It handles complex data structures easily, such as colour, size, and style variants, and supports “Click and Collect” workflows. This ensures your online customers can only buy what you actually have sitting on the shelf.

• WooCommerce: For retailers who prefer the flexibility of WordPress, our Tower Web Connect platform acts as a powerful intermediary. It syncs products, web prices, and images directly to your WooCommerce store while downloading sales data back into your POS to adjust stock levels instantly.

• BigCommerce & Magento: Whether you are scaling up with BigCommerce or running a complex custom setup on Magento, Tower Systems offers direct links that eliminate the need for double-handling data.

Why This Matters for Your Bottom Line

Transitioning from simple multi-channel retail to Unified Commerce with Tower Systems delivers immediate operational benefits that save you time and protect your reputation.

The most significant benefit is the elimination of overselling. When a unified system manages your inventory, a sale made at the counter immediately deducts stock from your website. You can rest easy knowing you will never have to make that awkward phone call to an online customer explaining that the item they just purchased is actually out of stock.

Furthermore, you reclaim hours of your week previously lost to admin. There is no need to upload CSV files or manually update prices online. You change a price or add a product in your POS, and it updates online automatically.

Ready to Unify Your Business?

Tower Systems provides the infrastructure you need to succeed in a unified commerce world, backed by local support for Australian retailers.

Discover more about our seamless integrations at www.towersystems.com.au.

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers specialty retail business software made for local small business retailers. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

The work we have undertaken with retailers and suppliers regarding the automated fulfilment of inventory using our POS software has consistently demonstrated its ability to save both time and money. Automated inventory fulfilment increases retail sales, creating a mutually beneficial scenario for the connected local retailer and their partner supplier.

At the foundation of this relationship is capable POS software – like we offer here at Tower Systems. This is a functionality we have developed over many years, and it continues to be enhanced as new needs emerge within this context.

Auto inventory fulfilment is straightforward. Sales data flows from the local retail business to the partner supplier. Once inventory in the store reaches a specific trigger point, the supplier initiates fulfilment based on agreed rules and processes.

This approach is particularly effective when a supplier provides a wide range of products. It allows the ordering needs for various items to be grouped together, resulting in a more efficient delivery process.

Transparency and privacy are both maintained. The retailer can view the sales data in their POS software, just as the supplier can within their IT systems. Crucially, no data is shared regarding products related to any other supplier.

Auto inventory fulfilment allows businesses to leverage just in time opportunities. This reduces the inventory investment required by the local small business retailer while saving physical space and administration time. Furthermore, it assists the supplier with supply management and manufacturing planning if they produce what they sell.

The key drivers here are the efficiency of space, capital and labour. With POS software at the heart of the process, everyone involved benefits.

Auto inventory fulfilment facilitated through POS software brings an innovation to local small business retailers that major retailers have utilised for many years.

Tower Systems is grateful to offer specialised retail POS software tailored for this level of connectivity. We support a diverse range of sectors including garden centres, sewing shops, music shops, pool maintenance and supply businesses, produce businesses, fishing bait and tackle businesses, firearms dealers, newsagents, pet shops, adult shops, bookshops, jewellers and toy shops.

Our customers are local family run businesses across Australia and New Zealand.

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers specialty retail business software made for local small business retailers. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

In retail, a guaranteed sale is the best kind of sale. Whether it’s a monthly subscription box, a service fee, or a repeat consumables order, recurring revenue provides stability for your business.

Managing repeat orders manually can be a headache. Chasing payments, remembering to generate invoices – it takes time.

That is why we are excited to highlight the Recurring Invoices facility in our Tower Systems POS software. We built this working with customers who already offered recurring billing services in their businesses. It’s been made for small business retail, specialty retail.

This module allows you to “set and forget” regular transactions, turning your Point of Sale into an automated revenue generator.

What can you use Recurring Billing for?

Here are a few ways our customers can use our recurring billing facilities:

• Subscription boxes: Run a monthly curated hamper or beauty box? Automate the billing.

• Pet supplies: Offer a “subscribe and save” service for heavy bags of pet food to ensure your customers never run out (and never shop elsewhere). We know from our work with pet stores that shopper purchasing is predictable.

• Services: Bill automatically for pool cleaning, garden maintenance, or software subscriptions – thinks that are done, services that you provide, on a regular or cyclical basis.

• Storage fees: Perfect for businesses that store items for customers, such as firearms storage or tool storage.

Key Features that Save time

1. Flexible schedules. You are in control of the frequency. You can set invoices to trigger Daily, Weekly, Monthly, Quarterly, or Yearly. You can set them to run indefinitely (“Ongoing”) or set a specific End Date for fixed-term contracts.

2. Smart pricing options. This is one of the smartest features of the module. When setting up an invoice, you can choose between two pricing methods:

• Set price: Great for fixed service fees (e.g., $50/month).

• Retail price: If you are selling a product (like dog food) and the retail price goes up in your system, the Recurring Invoice will automatically update to the new price for the next billing cycle. You don’t have to manually edit dozens of customer accounts when prices change.

3. Automated communication. With the correct settings (Retailer 3.4.3+), you don’t even need to print and mail the receipt. The system can be configured to email the invoice automatically to the customer the moment the charge is processed.

4. Inventory awareness Worried about selling stock you don’t have? You can toggle settings to check your “Quantity on Hand.” You can choose to process the invoice regardless of stock levels, or have the system halt the invoice and notify you if the item is out of stock.

How it works

Once activated, the system works in the background. Within 30 minutes of your chosen “Invoice Generation Time,” Retailer checks for due accounts and processes them.

If your shop is closed or the computer is off on the due date, don’t worry. The system is smart enough to retroactively generate the invoice the next time you turn the computer on, ensuring you never miss a payment.

Getting started

Setting this up is easy. The Recurring Invoices module is likely already waiting for you in your software.

1. Go to Customers -> Recurring Invoices.

2. Click New Recurring Invoice.

3. Select your customer, set the schedule, scan your items, and click Save.

Note: For Newsagencies handling newspapers and magazines, we recommend using the specific “Customer Orders” facility rather than Recurring Invoices.

The recurring revenue facilities in our POS software came out of a request from customers. We developed the facilities after thorough consultation and are grateful to customers for engaging with testing, to ensure that what we delivered was a real and useful solution. That’s how we evolve our software – working closely with our customers.

We are grateful to all who contributed to our recurring billing solution.

If you’re a Tower Systems customer and want to start building a subscription model for your business, check the Help menu in your software for “Recurring Invoices” to ensure the module is ticked in your registration, or contact Tower Support for assistance in getting started!

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers specialty retail business software made for local small business retailers. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

Running a local Asian or international supermarket comes with a unique set of challenges that standard retail software often misses. From handling loose spices and bulk rice sacks to managing imported goods and community-based pricing, the needs of your store are specific.

In a recent chat with Paul, one of Tower Systems’ expert software installers, we dove deep into how their Aussie-made POS software is specifically designed to support the workflow of independent Asian grocers in Australia and New Zealand.

Paul is one of our experts. he’s installed the software in this type of businesses, configured it with them, and helped them to make the most of the opportunity.

Here is a breakdown of the game-changing features that can help streamline your business.

1. Seamless scale integration (NMI Authorized)

One of the biggest pain points in Asian grocery is managing loose stock like herbs, spices, and fresh produce.

• Tower Systems software integrates directly with your scales. You simply place the item on the scale, press the product button on the POS screen, and the weight and price automatically transfer to the sale.

• It’s faster, reduces manual entry errors, and is fully NMI (National Measurement Institute) authorized, ensuring you meet government trade standards.

2. Visual Touchscreen Buttons

Speed at the counter is critical. Paul highlighted how the software allows for highly visual, customizable buttons.

• Instead of reading through text lists, your staff can use photo-based buttons. For example, a “Spice” button can open a sub-menu of images showing turmeric, cumin, or chilli powder.

• This is incredibly helpful for new staff or employees where English might be a second language, making the system intuitive and easy to learn.

3. Handling Bulk Breakdowns (“Manufactured Goods”)

Many Asian supermarkets buy in bulk—think 20kg bags of flour or rice—and repackage them into 1kg or 2kg bags for retail.

• The “Manufactured Goods” feature tracks this inventory shift. When you break down a big sack, the software automatically adjusts your stock levels, knowing that one large item has become twenty small ones.

4. Smart Currency & Import Management

Dealing with imported goods often means juggling exchange rates.

• When stock arrives, you can input the cost in the foreign currency (e.g., buying in USD or RMB), and the system helps convert it to your current local selling price, ensuring your margins stay accurate.

• You can even set up automatic prompts (for staff) or receipt notes (for customers) regarding storage instructions for specific imported items.

5. Community & Loyalty Features

Community is the heart of local grocers. The software allows you to set up:

• Easily apply discounts for local community groups, restaurants, or loyal VIPs automatically when their name is attached to the sale.

• During festivals like Lunar New Year or Diwali, you can bundle items into hampers. The system tracks the individual stock items within the hamper, so your inventory is always right.

6. Flexibility for the Real World

Paul mentioned several “quality of life” features that make a big difference during a busy rush:

• Suspend Sales: If a customer forgets an item, you can pause their transaction, serve the next person, and retrieve the original sale instantly without re-scanning.

• Fractional Quantities: Easily sell items by 0.5kg or other fractions without complex math.

• Training: Tower Systems offers “snackable” training videos and a chatbot that can support staff in multiple languages, bridging the communication gap.

Tower Systems isn’t chasing the big chains. They are focused on helping independent local retailers—businesses with 1 to 5 stores—compete and grow. If you are running an Asian supermarket and need a system that actually understands how you trade, this Aussie-made solution is worth a look.

Now, you can find out more from this video at our YouTube channel:

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers specialty retail business software made for local small business retailers. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

If you sell products prices by weight, our Tower Systems POS software makes it easy for you to process sales and track inventory accurately.

From deli items to fresh meat to nuts and bolts to herbs and spices to lottery tickets there are many situations where products need their own price or weight.

Our Tower Systems Retailer POS software has supported price embedded barcodes for years and now we have expanded this with support for weight embedded barcodes. Together they give retailers a complete flexible way to sell variable items quickly and accurately.

This latest enhancement is a terrific win for local small business retailers keen to more accurately manage and track sales.

Why price embedded barcodes matter in everyday retail

Price embedded barcodes help you ensure a fast, smooth and accurate sales process. They are used widely in deli departments where items are weighed and labelled at the counter. They are also used by lottery companies for tickets where each ticket carries its own individual price based on what the customer has purchased.

In these price embedded barcode situations, the barcode includes the price of that item. When scanned at the counter our Retailer POS software identifies the correct product code and applies the exact price from the barcode. There is no manual entry and no chance of mistake.  It keeps queues short and transactions clean. This long-standing capability continues to help retailers sell packaged variable price items with clarity and speed.

Weight embedded barcodes the new capability for true variable weight goods

Some retailers work with products that vary in weight but are sold using a retail price (per weight unit) set by the store. Wholesale meat is a perfect example. Spices are another example. A supplier may deliver trays of steaks or bulk packs of spices where each product  has a different weight but the store still wants to apply its own per kilogram retail price. Produce packed by growers works the same way.

Weight embedded barcodes solve this smoothly. The barcode includes the item code and the weight of the specific unit. Our Tower Systems Retailer POS software reads the weight then multiplies it by the unit price in your stock file. You control the retail price per kilogram and Retailer handles the maths at the counter. This gives retailers the accuracy of scale based selling with the flexibility to set pricing that suits their business.

Weight embedded barcodes and price embedded barcodes help local small business retailers accurately manage what they sell and they enhance the shopper experience. This is smart technology developed for small business retailers, helping them compete efficiently.

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers specialty retail business software made for local small business retailers. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

Payments are a hot topic for retailers, especially local small business owners and especially right now as the Reserve Bank of Australia is considering its position on surcharges. With margins under pressure and transaction volumes high, the difference between a good payments deal and a bad one can add up to thousands of dollars a year.

Recently, there has been a lot of noise in the industry about “unified payments”, POS software that comes with a built-in, mandatory payments platform. Some market this as a groundbreaking new feature. We think this noise abut unified payments is nonsense.

The reality? Integrated payments have been around for years. It isn’t new; it is a necessity.

However, the trend of software companies forcing retailers to use a specific payment processor, and taking a cut of every transaction, is something we view differently.

Do you want your software company profiting from every transaction in your retail business? What have they done to win you that transaction, to bring a new shopper to your shop, to get someone to buy more? This is your business. You should profit from your innovation, your work.

We don’t “tax” your success.

At Tower Systems, we believe that a POS software company should generate revenue from the software itself, not from transaction fees. That approach keeps us focussed on o0ur product: our software and the customer service supporting its profitable use.

We believe that a software company charging a percentage of your turnover is like a tax imposed by the software company, a revenue grab for a tech business that did not do the hard work of winning the shopper. Your business growth and success should be yours to enjoy.

That is why Tower Systems does not require retailers using our software to deal with any specific bank or EFTPOS payments processor. We do not lock you in. You choose what’s right for you.

The benefits of choice

Because we provide an open ecosystem, our customers can freely choose the bank or provider that best suits their financial and operational needs.

Whether you prefer CBA, NAB, Westpac, ANZ, Suncorp, or a specialist provider like Tyro, our software integrates seamlessly. This flexibility allows you to shop around. We have retailers today paying as little as 0.7% for payments because they had the freedom to negotiate the deal that was right for them.

The advantages of integration

Regardless of which bank you choose, the Tower Systems integrated EFTPOS solution offers immediate operational benefits:

• Fast checkout: Manual data entry is eliminated, streamlining transactions and reducing queues.

• Reduced errors: No manual keying means fewer human errors (like typing $10.00 instead of $100.00).

• Easy surcharging: You can easily and accurately pass on EFTPOS costs to customers if you choose to.

• Enhanced security: Data transfers directly between the POS and the terminal, reducing the risk of data breaches.

• Better hygiene: Customers tap, swipe, or insert their own cards, minimising physical contact between staff and shoppers.

Our partnership with Tyro

While we offer choice across all major banks, we are particularly proud of our long-standing integration with Tyro.

Tower Systems was an early adopter of Tyro integration, and today we have hundreds of small business customers using this specific solution. It is a single-touch POS/EFTPOS solution that is PCI DSS Level 1 compliant (safe and secure) and incredibly reliable.

We think the Tower Systems and Tyro combination is one of the best solutions for Australian specialty retailers, from garden centres and jewellers to bike shops and newsagents. However, if it isn’t the right financial fit for you, we will say so.

All that said – you choose the payments platform that works best for your business.

Supporting local business

We are an Aussie based POS software company serving thousands of local retail businesses across Australia, New Zealand, and the Pacific.

Our direction is not controlled by a “revenue grab” business model. Our focus is on small businesses. We believe you should have a voice, and importantly, you should have a choice.

Get in touch

If you are looking for POS software that gives you the freedom to choose your own banking partner, we would love to chat.

Visit our website or contact us directly on 1300 662 957 or sales@towersystems.com.au to request a demo. If you’re in NZ, please call 0800 444 367.

Before you go, let’s loop back on payments and that some software companies require you to use their platform for customer payments. This sees them making something from every transaction you process. Every days there is a portion of the sale, your sale, that they take. They may say it’s part of the cost of the software. The thing is, for them, a $10,000 sale costs as much to process as a $1.00 sale, yet they take a %. That’s a serious business cost to consider. Do that, consider it.

Make the choice that’s right for you and your retail business.

In the rapidly changing space of retail especially local small business retail, finding reliable, transparent, practical advice can be a challenge. Business owners often find themselves juggling inventory management, staff training, eCommerce integration, and marketing, all while trying to serve customers on the sales floor.

Too many businesses gate keep knowledge, making it hard to access.

At Tower Systems, we believe that providing excellent Point of Sale software is just the beginning of our relationship with our customers. We are committed to helping local retailers thrive.

We don’t gate keep. We openly share information, advice and details of what we offer for anyone to access,m read and see without providing us any details. You can access all this without every telling us who you are and with the surety that we are not watching you.

To show this commitment, we have curated a comprehensive library of video resources on the Tower Systems YouTube Channel.

More Than Just Software Tutorials

While our channel certainly contains detailed training for our POS software, it has evolved into a broader educational hub for small business owners. We cover the technical aspects of running a business, but we also dive deep into the strategy behind it.

By subscribing to our channel, you gain free access to:

• Deep-Dive Masterclasses: Detailed sessions on integrating your POS with Shopify, Xero, and other critical platforms.

• Operational Advice: Practical tips on stock management, theft prevention, and handling repairs or special orders.

• Marketing Strategies: Proven, low-cost marketing ideas that drive foot traffic and increase average transaction values.

• Real-World Case Studies: Interviews and discussions on what is working right now in the Australian and New Zealand retail landscape.

Advice Backed by Real Retail Experience

What makes the Tower Systems approach unique is that for years we were retailers ourselves. Our founder (the business was sold last year and she’s still with the business) owns and operates physical shops in a variety of niches.

When we share advice on our YouTube channel, it isn’t theoretical. It is based on strategies we have tested in our own businesses over the years. We understand the challenges of “app overload,” the nuances of roster management, and the necessity of efficient workflows because we live them every day.

Who Should Watch?

Our content is tailored for a diverse range of specialty retailers, including:Jewellers, Garden Centres, Bike Shops, Toy Shops, Produce Businesses,Farm Supply Businesses, Fishing Shops, Pet Shops, Charity Businesses,Landscape Gardening Businesses, Antique Shops, Sewing Shops,Haberdashery Businesses, and Newsagents.

Visit the Channel

We invite you to explore our video library and subscribe to stay updated with our latest releases. Whether you are looking to solve a specific technical problem or seeking inspiration for your next business move,there is likely a video there for you.

Click here to visit the Tower Systems YouTube Channel

About Tower Systems We help retailers run better businesses with specialised POS software that integrates seamlessly with major eCommerce platforms like Shopify.

Find out more at www.towersystems.com.au Call 1300 662 957 or email sales@towersystems.com.au

Thanks to support from specialty retailers, including cleaning supply retailers using our POS software, we have software that we think may serve your specific type of business.

Our POS software empowers cleaning supply businesses to handle:

• AI supplier import. Easily import just about any supplier invoice.
• AI product descriptions. Write descriptions for products that facilitate easier finding by shoppers searching online.
• AI supporting you not selling out. Automate product reordering.
• Product Use Information: Offer information on safe use of cleaning products.
• Serial Number Tracking: Track individual items from arrival through sale.
• Quote and Invoice Management: Easily manage orders.
• Picking Slip Generation: Streamline picking and packing.
• Multiple Shipping Locations: Manage customers with several addresses.
• Special Order Handling: Track and manage these.
• Product Storage Information: Maintain safe storage.
• Bundling Products: Create bundles, encourage extra purchases.
• Age Verification: Age checks for products with specific restrictions.
• Customer Billing: Handle both product sales and service billing.
• Customer Communication: Connect with via email or text message.
• Integrate with: Xero, Shopify and more to save time and cut mistakes.

A typical cleaning supplies business will choose our $246.00 a month (inc. GST) Advanced software level. For details of what’s in the advanced level go to: www.towersystems.com.au/pricing. You can see from this that’re we’re a transparent company.

There is no lock in contract, no minimum software rental period. Also, you can use whatever payments platform you want. We do integrate with all major banks and platforms. We don’t take a % of your transactions.

This $246.00 a month includes access to the software, access to our awesome Australian and New Zealand based help desk, access to a smart 24/7 accessible ChatBot trained in our software, access to 130+ up-to-date training videos and access to a 700+ article knowledge base (our manual).

Right now, we also offer free onboarding (training and data conversion).

One facility our customers really love is loyalty. You can tune this to produce / farm supply business needs, to encourage your shoppers to return sooner.

Best of all, we’re local, based in Hawthorn Victoria. All our support is provided local with everyone here in Australia except for one chap who loves living in New Zealand.

Our sales team is based in Australia. Call 1300 662 957 or email sales@towersystems.com.au. Tim or Justin would love to understand more about your needs. If during this conversation we feel we’re not right for you, we will say so.

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers specialty retail business software made for local small business retailers. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au.