The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

Latest stories

Our thoughts on the Optus data hack from our indie retail business focussed POS software company

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The Optus data hack that was announced yesterday is serious. As to how serious, it’s too early to sell since Optus is yet to be sure as to the extent.

What we don’t understand is how Optus had this data organised and stored.

Our advice to our customers is to not, ever, store customer credit card, licence or other key identifying details in one place.

It’s why we recommend all payments are done through secure gateways, with only those gateways capturing and processing payment. This way the POS software itself does not need to store or even know the payment method or account numbers.

We also recommend any identifying details required for age specific purchased, details like a licence number, are sighted and accepted, but not stored. It doesn’t make sense to us to store a licence number or passport number. Maybe Optus had their reasons.

The last thing any business wants is to be responsible for the release into the public domain of private identifying details for any customer.

Software companies have a responsibility to provide tech platforms that meet the needs of local businesses. We have, in the past, been asked to store personal identifying details of customers, and declined. We explained the security risk. Some who asked understood. Others, it turned out, were not a good fit for us.

Software companies, like our POS software company’s have a responsibility to also provide advice to our customers since we are likely to be the tech experts in their world., We can’t make them behave a certain way, but we can at least explain what’s best when it comes to data security, protection from hacks and best practice backup tools to enable recovery would a hack be successful.

Local indie small businesses retailers following the advice we provide could not, ever, find themselves in the situation of Optus as the sensitive personal data would not be there to be taken in a hack.

Here at Tower Systems we take our role of making and supporting POS software for local indie retailers seriously. We are grateful to the 3,000+ local indie retail customer we serve for their support and engagement,. it means a lot to us and all who rely on us.

And the Big Men Fly

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Our head office is closed today for the AFL Grand Final eve public holiday. But fear not, we’re open in other states, providing awesome customer service and sales access to awesome POS software made for local small business retail.

Now, the And the Big Men Fly reference … it is a reference to an excellent Australian play by Allan Hopgood. It’s a classic AFL drama. But back when it was written, the AFL was the VFL.

Those were the days.

Shopify POS software solutions from Tower Systems help retailers thrive in-store as well as online

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The Shopify POS solution from Tower Systems is designed for a range of specialty retail channels, independent retailers, local retailers, retailers that offer unique liocal service around specialty products.

Our Shopify POS solution is made here by us at Tower Systems and it is supported by us too.

We partner with Shopify to provide local small business retailers with a seamless Shopify POS solution.

From sales to inventory management to business decisions to business success, the Shopify POS solution is an ideal partnership solution for any local retailer keen to deliver a seamless in-store and online retail business management solution. designed for retailers first, it’s easy to learn and use, with the POS being in control of inventory and data at all times.

We love Shopify and what it offers online. Add to this our decades of years experience is serving local specialty retailing bolt it into Shopify and you have a two-way, seamless, Shopify POS solution from us here at Tower Systems.

Here is how our integration with Shopify works for retailers using our POS software:

Stock

Retailer is your master stock database. You flag what stock items you want to appear on your shopify store. Descriptions and extended descriptions are added as your titles and descriptions in Shopify. Newly flagged products are automatically added and if you edit items in Retailer you have field level control over how these are handled in Shopify.

Department And Categories

Option One: Treat departments as collections and Categories as Product Tags

This will use your Retailer Department as the collection and the category will be created as a product tag. This is our recommended approach as it allows for menu sorting and for categories to appear over multiple collections. Tags are searchable keywords associated with your product and can help customers find your product through your online store search. Tags can also use them to create automated collections. Please see Shopify knowledge base for more information.

Option Two: Treat Categories as Collections, ignore departments

The collection names are Retailer Categories. This is best used in smaller web stores selling a defined range of product.

Option Three: Self-Managed Collections

This is the least popular but may be necessary if there is an existing store and you do not want to change your current structure. If this option is selected then products will be added without a collection you will then need to allocate them once they have been added to the site via the link.

Prices And Quantity On Hand

You have control over your webstore pricing from within the Retailer Stock Screen. Bulk updates of the webstore prices can be performed in Stock Manager. Once new prices are set, your web store is updated automatically.

Quantity on hand is also managed automatically, when your sell or arrive an item into stock these adjustments are sent directly to Shopify. If the quantity on hand of an items drops to 0, the item is marked as out of stock in Shopify.

Images

The images you set against stock items in Retailer are automatically uploaded to your website. If images change, then old one is removed and the new one is added. You can upload as many images as you like per stock item.

Customers

Customers that purchase off your webstore are added as customers in your Retailer database, allowing you to track what they buy and market to them if you desire. Existing customers with an email address will also be added to your web store to facilitate easy sales if you choose.

Sales

Sales are downloaded on a periodic basis and imported into Retailer. They are imported into our Customer Invoice Maintenance facility allowing you to place orders and print invoices if needed. Once sales are imported it reduces your quantity on hand so you maintain accurate stock control. Sales can be allocated to a specific location or merged to you main sales data, giving you excellent control over how you report on your webstore sales.

The Tower Systems Shopify POS solution is comprehensive and constantly evolving as retail changes and the tech. platforms themselves change.

Adult shop POS software helps adult shops

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Aussie software company Tower Systems makes POS software for a range of specialty retail businesses including POS software for adult shops. Adult shops, like any specialty retail business, have needs unique to their channel. Some are regulatory needs while others come with the nature of the business and needs owners have to successfully run these businesses.

The POS software for adult shops from Tower Systems offers access to a variety of benefits including:

  • Get one-time-only shoppers spending more thanks to an easy to pitch loyalty system embedded in the software.
  • Leverage you. If you believe your knowledge is a differentiator, offer it through structured opportunities in the software.
  • Add value with product care information included on receipts.
  • Encourage customer happiness by serving product care info. on receipts.
  • Easily handle special customer orders. Bring product in for a specific customer and have them notified automatically by email or text when the goods are in and ready.
  • Easily sell online with a direct to Shopify / Magento or WooCommerce link from your POS software – including image flow.
  • Ensure compliance when required with structured age checking.
  • Save time with electronic invoices from suppliers.
  • Use tags to get a fresh perspective, side-view, on stock performance.
  • Bundle items together to make price comparisons harder and thereby increase sales.
  • Business differentiating loyalty. Stand out from the crowd. Have customers coming back to you for this.
  • Trade and club pricing profiles. Set pricing rules based on customer type.
  • Make money from pre-orders – Easily pre-sell a delivery so that when the stock arrives you can manage distribution and billing efficiently.
  • Differentiate with informative receipts. These can include product care, use and safety information based on what customers buy.
  • Differentiate with bundles. Selling items bundled together makes price comparison hard.
  • Track who sold what.
  • Say goodbye to LayBy – with integrated buy now pay later options.
  • Market to customers based on past purchases.
  • Save time by importing electronic invoices.
  • Sell more with a direct connect to buy now pay later services.
  • Cut mistakes with integrated EFTPOS.
  • Cut accounting and bookkeeping fees with integration to Xero and others.

We are proud to serve this specialty retail community with software made for them, software fit for purpose for adult shops.

You can rent our Aussie designed and supported POS software made for Adult Shops for $155.00 a month.

  1. Australian developed and supported Adult shop POS software.
  2. Software updates as we release them.
  3. Unlimited licences for your shop. No extra cost for extra computers.
  4. Shopify / Magento / Woo link. Easily sell online from your POS software.
  5. Direct to Xero link. Easing bookkeeping and accounting costs
  6. Our OzBiz link – connect to MYOB and Quicken through OzBiz.
  7. Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
  8. PC Eftpos link – easy EFTPOS processing for the major banks.
  9. Easy buy now pay later thanks to Zip Pay and Humm – that Boomers, Gen Y, Gen X and others are using more and more.
  10. Support – help desk access, unlimited training, updates and more.
  11. User documentation. Access to our searchable knowledge base.

Like all our POS software, our software adult shops continue to evolve. We have released two updates this year and have a third coming out in the next week or so.

Closed for national day of mourning

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All our offices are closed today for the national day of mourning following the passing of the Queen. Our after house numbers are available for any customer in urgent need of help.

Best POS Systems for Retail

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retail pos

In 2021, customers used cash for only 18% of POS transactions worldwide. People everywhere are using physical money less and less as technology advances.

To remain profitable, almost every business needs a method of accepting credit and debit card payments. A retail POS system is essential to avoid losing customers and sales.

However, choosing the best POS system can be difficult since you have so many options to choose from. There are many factors to consider when choosing retail POS software, like your business model and the volume of transactions.

If you’re not sure how to choose from all the newest retail technology on the market, we’ve got you covered. Read on to learn how to choose a POS system retail locations can rely on!

Retail POS: An Overview

POS stands for “point of sale.” POS systems for accepting card and mobile payments are often called EFTPOS, which stands for “electronic funds transfer at point of sale.”

The point of sale is the location where the actual transaction between customers and businesses takes place. Before digital payments, the POS was simply a cash register, but today the POS can be a mobile device or completely online.

The type of POS retail locations and restaurants use can vary, as restaurants often include a way to tip servers with your card payment. For retailers, this function is typically unnecessary for POS systems.

In addition to accepting card payments, POS systems can create receipts, and track sales and taxes. By keeping all this information together, you can make your accounting much simpler.

Different POS systems have options to help prevent retail theft and manage multi-store businesses.

Replacing point of sale technology can be overwhelming, so let’s look at some of the options on the market.

Tyro: Best Overall for Australian Retailers

Perhaps lesser known than POS giants like Square and Clover, this hidden gem is a great choice with several options to choose from.

Tyro has a monthly rental fee for equipment, which may initially be a turnoff. However, they charge a lower transaction fee than other retail POS systems, which can easily outweigh the rental fee with even a small number of transactions.

Tyro software also integrates with external POS hardware. If you already have a register and a card reader, you can use Tyro software without getting new equipment.

Tyro offers retail technology options for physical stores as well as e-commerce. Businesses also have a choice between mobile and tabletop POS hardware.

In particular, retail locations based in Australia should consider a Tyro POS system. Tyro is an Australian company that aims its services specifically toward Australian small businesses.

Square: Best Free Option

Square is possibly the biggest name in the POS industry. Known for its low-maintenance mobile readers, Square is a good choice for small business retail operations with a lower budget.

Businesses that want a simple and portable option will be pleased with a Square POS. Startups that can’t afford high upfront costs might also consider Square.

The simplest system is the magstripe reader, which is available for free and plugs right into a phone or tablet. For businesses needing more functionality, they also offer bigger POS hardware.

Square gives the option to buy POS equipment and doesn’t require a contract. The software can also help with tracking inventory and staff management.

What customers tend to like about Square is its simple pricing structure. Businesses know what they’re going to pay without a confusing combination of fees.

The biggest issue you may run into with Square is in the delivery of your funds. It can sometimes take days for funds to transfer to your bank.

Clover: Best for Large Shops

Clover is a good choice for larger stores that have a large number of monthly transactions. The software is user-friendly and it’s easy to get set up.

The biggest advantage of a Clover system is its functionality. Clover has many added features that can make businesses run more smoothly.

With this software, you can track payroll, customer reviews, and several other features that most POS systems don’t include.

While Clover has lots of perks, it doesn’t compare well to other systems in its contract structure and costs. Users have 60 days to cancel a subscription without additional fees.

In addition to the contract, Clover software doesn’t integrate with external systems, so you have to use their equipment. The transaction fees are also higher than Square and other systems.

Shopify: Best for Online Selling

Shopify is another good choice for retailers considering replacing POS system software. Specifically, Shopify works well for e-commerce.

While you can use your preferred payment processor, Shopify offers one on its platform called Shopify Payments. Users who process transactions on this payment processor don’t pay transaction fees.

The software is compatible with most smart devices and they offer mobile card readers.

The reason Shopify is good for online selling is because of how well it integrates with websites and social media. Customers can make partial payments, and you can embed the POS on Facebook and Instagram pages.

While there are many features available, users are often priced out of using a different payment processor. If you use a third-party processor, transaction fees can be as high as 2.9% plus a flat fee.

Another feature missing from Shopify is offline processing. If your system loses its internet connection, you can’t take payments using Shopify.

Upgrade Your Business

Payment processing is essential to running a successful business. Having an effective retail POS will ensure your customers can easily pay for your product.

When choosing the POS system that’s best for your business, consider your market and what features you want.

Still have questions about POS systems? Since 1981, Tower Systems has been helping small businesses in Australia, New Zealand, and the Pacific Islands.

Book a free demo today to learn what our POS services can do for your business!

ANNOUNCING: Tower Systems announces new free online marketplace for local independent retailers

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Tower Systems is launching www.findit.com.au, a free marketplace for local indie retailers like you. Listing products on FindIt will be free for Tower Systems customers.
Our goal for FindIt is to help customers looking online for items you sell, to drive traffic to your shop.
All Tower Systems POS software customers have access to FindIt for free.
We have built FindIt because of the growing importance of being online to in-store retail, and because some retailers are challenged with creating and running their own website. This is a no cost / low cost solution to help you be found online.
If you do have your own website, you will still be able to list on FindIt if you wish.
Retailers can choose to sell through FindIt, or just list what they have available in-store. If they do sell through FindIt, there is a fee of 10%. This covers Tower for credit card fees and Afterpay fees once that is live. It also covers us for credit card fraud claims. Retailers choose whether to sell through FindIt or not. Again, to list products and have your shop found is free.
We are hosting the website on a large secure and fast server in a remote data centre. We are also doing the backend SEO work to raise the Google profile.
Customers will land on the website from Google. As the ranking of the site increases, products on FindIt will list in Google results. Customers will be able to add items from multiple retailers to a FindIt basket in a transaction.
The FindIt website confirms the order to the customer and provides the retailer with a recipient created tax invoice. Retailers will be able to go to their FindIt vendor panel to download a picking slip.
  

Retailers choose the price of what they sell – it can be their web price or their retail price. In the Tower Systems POS software, retailers choose whether a product is listed online.
The image for a product will be the first image loaded for a product. If a retailer has a better image than the first one loaded by another retailer, it would take a manual process to change it, a process not currently in place. The same applies to descriptions.
We connect products by barcode. If a retailer generates their own barcode for an item already on FindIt, it will treat that product as a new item.
The price will be the retailer’s price – yes, multiple retailers on FindIt could result in different prices for the same item.
The product description is the key. Our advice on this is to try and think about what someone is likely to type into Google.
Retailers will have the option to be either freight free or charge. If a retailer has product dimensions and have selected to charge freight, the Australia Post plug-in we have will calculate a freight charge. Retailers will also have an option, on their vendor page in FindIt to set a flat freight charge if you wish.
We currently serve over 3,000 local small business independent retailers. Across that eco system there are more than 100,000 unique products. FindIt has the potential to be an important marketplace.
We are around 3 weeks away from launch.
In terms of the launch tho, it will be soft, no major fanfare. We’re taking a Field of Dreams approach … building it in the hope they do come.
This is a new space for us and for our customers. There will be missteps along the way for sure. We will evolve the site based on what we learn from these and from your feedback.
We are excited to help local indie retailers find new shoppers for your business.
Find out more about our Tower Systems POS software at our website, www.towersystems.com.au, where you can also easily watch demonstrations of our software. We only supply independent retailers. Plus, our software is Aussie made and supported.
For a personal demonstration or to discuss your POS software needs:
  • sales@towersystems.com.au
  • 1300 662 957.

Multistore POS software helps retailers with more than one business to more efficiently manage

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Multistore POS software helps retailers manage across multiple retail stores easily, accurately and efficiently.

Created by Tower Systems for retailers with multiple stores in the toy, garden, jeweller, bike, homewares and similar specialty retail spaces, this multi-storey POS software is made to save time, reduce mistakes and support fluid movement of inventory between stores.

This is an add-on to the Tower Systems POS software. Single store retailers can evolve to multi-storey POS software if they wish over time, when it suits. They can also transition back, if or when it suits. It is available in every specialty marketplace in which Tower Systems operates.

Flexibility is the key to this multi-storey POS software.

No matter how hard you work as a business owner, you can’t be everywhere at once – but with Tower Systems’ multi-store technology, you can act as if you are.

If you’re a small business owner with multiple retail sites then you need flexible software to manage each location with confidence. We first expanded our software suite with multi-store functionality in 2007 and continue to install and support it for dozens of clients, whether they have two shops or twenty. Developed out of our own retail experience running four gift shops, you can rest assured that we’ve considered your needs and have the answers you’re looking for.

For example, if a customer asks for a certain product that is out of stock at their current retail location, our software will immediately check for stock in other stores and inform your customer service staff of its availability. If you have a warehouse location, your staff can use this functionality to provide estimates on how long it will take to restock your retail store, or to transfer stock across from another store. This kind of seamless connectivity is instantaneous, invisible to the customer and representative of the opportunities of a multi-store point of sale system.

Multi-store locations can also be managed remotely, from any device and at any time – all you need is an Internet connection. You may want to do stock item maintenance for all your stores from home in the evening, or arrive invoices for some of your stores while you head to a café for lunch. You can compare store sales data over breakfast, adjust rosters for each store’s employees from the backseat of a taxi and much more.

Our multi-store package has fixed, transparent pricing. While some other retail software platforms charge a monthly amount per terminal, we offer pricing per physical location – whether each of your shops has one computer terminal or three, our competitive pricing remains the same for that location. It’s also eminently scalable – if you have one store now, you can easily add another later.

Tower Systems’ multi-store functionality has been built from the ground up to link your stores and give you the best possible control. We want to help you grow your business.

More: sales@towersystems.com.au

How our Aussie POS software company offers practical help to local community groups

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Community enterprises, like Op. Shops, Charity Shops, Community Workshops, Community Garden centres and similar play vital and cherished roles in their local communities.

We make software that can help these Community Enterprises run more efficiently and, through this, provide better assistance to those they serve. Our charity and community group POS software can track sales, report on categories that sell and directly support those who may qualify for special pricing when shopping in the charity or community shop.

Our charity and community group and op. shop software does more than this.

While there is a cost for the software, we often discount this as well as the training cost to make the solution even more affordable.

We consider each situation on its merits and our circumstances at the time. Our goal is to help as much as we are able remembering that everyone who works in our business needs to be paid a fair wage for their work, and given that we have costs and overheads to be in business and do what we do.

Our charity shop software can be rented for $99 a month. This is a low price when compared to other POS software a charity shop may consider choosing. we have deliberately priced this at close to half our usual price for such software.

This is software that offers access to benefits like:

  1. Easy shopper loyalty.  While the software offers a loyalty points system, we have found the cash-off approach in our loyalty tools works better in local retail. People understand money. A receipt showing an amount they can save on their next purchase gets, usually, at least 20% of people spending more that visit.
  2. Manage inventory your way. You can sell by barcode, products code, department, category within department, price point. You can sell, measure and report at the level point appropriate to your needs.
  3. Easy to learn. We have found that in community enterprises easy to learn / easy to use really does matter. Volunteer turnover makes this essential. We can record training specific to your needs and make these videos available for future volunteers.
  4. Secure. You can lock down parts of the software to secure them for management access only.
  5. Check and balances. This software guides processes. It also provides hidden tracking so you can investigate should the need arise.
  6. Club / group marketing and support. Leverage clubs and community groups with offers and pricing just for them.

Our Australian made and supported charity / op. shop POS software does much more than what’s on this list tho.

There is a training and setup cost, which we also consider before settling on a price for a charity or community group.

We genuinely try and make the cost for accessing our charity and community group software as low as possible without cutting the services provided.

Everything You Need to Know About POS for Small Retail Businesses

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Retail POS Software

In 2021, 30% of POS payments globally included digital and mobile wallet payments. If your business doesn’t have the hardware and software to easily accept a variety of payment types from customers, you could be missing out.

In addition to accepting a wide range of payment types, point-of-sale (POS) systems offer many other advantages to businesses as well. Retail POS software will make your business more efficient and can give you plenty of additional clarity into business operations and transactions.

If you’re thinking about investing in retail POS software, read on. Here’s everything you need to know about POS systems for small retail businesses.

What Is POS Software?

A retail POS system is a solution that is used to handle in-person retail transactions. A POS system allows retailers to easily ring up sales and process payments.

Modern POS systems do a lot more as well. This includes various things such as appointment scheduling, remote management, stock control, multi store management, reporting and analytics, and more.

When choosing a POS system for your business, it’s important to consider all of your needs as a business and to look for a system that serves its purpose well. This will allow you to make the best investment in a POS system and will help ensure that your business gets the features it needs both in the present and in the future.

How Are POS Systems Used?

There are many uses of a POS system. One of the main functions of a POS system is to ring up sales and to ensure an efficient and easy checkout process for both customers and employees.

On top of this, however, POS systems can do many more things that relate to running a business. The flexibility and features in a modern-day POS system are very beneficial for businesses and can go a long way towards helping your business become efficient and successful.

Managing Inventory

A POS system can do a lot to help ensure that all products are managed effectively. A system can be used to assist with label and barcode printing and offers inventory management features.

These features can allow businesses to track inventory, manage purchase orders, and plan for stock changes.

Track Business Health

Additionally, a POS retail system also allows you to track business financial information. POS systems include useful reporting and analytics features that will help you understand the health of your business.

Staff Management

On top of this, a POS system can also be helpful for managing and supervising employees. You’ll be able to set pay rates, schedule employees, and identify instances of retail theft.

Manage Customer Relationships

There are also great customer management features as well. With a POS system, you’ll be able to create and manage a loyalty program, create discount vouchers, and more.

How to Choose a POS System

There are a variety of things that you should think about when choosing a POS system for retail. Here’s what you should look for.

Consider Ease-of-Use

First and foremost, you should make sure that the retail POS software is easy-to-use and that it allows for the types of payments that you plan to facilitate in your business.

Small retail businesses will usually want to have a cash drawer and a credit card reader. You may also want to allow for contactless payment transactions as well.

Check for Compatibility

You’ll also want to ensure that the software system is compatible with any hardware you have and will be easy to integrate into your existing business.

If you run a small retail business that only uses an Android tablet or iPad for transactions, then you’ll want to ensure that the POS system will be compatible. In addition to this, make sure that the software meets Payment Card Industry (PCI) compliance standards.

Customer Support

You should also consider the level of customer support that you’ll get from a retail POS system provider. Ensure that the provider will be available to help with system issues when needed.

They should work to make things easy for your business and should provide support via a variety of methods such as phone, email, or live chat.

POS System Costs

Finally, you’ll want to consider the costs of a POS system as well. Fees and prices can vary based on your needs.

Be sure to look for a system that offers all of the functionality that you’re looking for, but that also works for your budget.

Top Benefits of POS Systems

There are many benefits and advantages of using a POS system in your small retail business.

There are many benefits of using a POS system. All of these features can transform your business, helping to improve efficiency in both the short-term and the long-term.

Improve Efficiency

The best thing about using a POS system is that it will help save your business time and effort. It will allow you to provide service to customers more efficiently.

You’ll be able to accept multiple payment methods easily and will be able to track transactions effortlessly.

Tracking Features

On top of this, you’ll get great tracking features that allow you to make sense of customer purchasing trends and habits. You’ll also be able to better manage employees, prevent theft, and create customer loyalty programs.

All of these features can help you to create a more secure business that works efficiently.

Understand Your Business

Additionally, you’ll also be able to understand exactly where your business stands financially and will get a fuller picture of your business. A POS system can help to give you a lot of data on inventory, employees, customers, and sales.

This information can influence your business in big ways while allowing you to make better decisions moving forward.

Making the Choice to Use Retail POS Software

If you want to build a stronger business, consider investing in retail POS software. Using a POS system will change the way you operate for the better and can allow you to get more done in less time.

Interested in finding a reliable POS system? Get your free POS software demo now.

Tower Systems helps retailers reduce shoplifting through its smart POS software

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Shoplifting is a curse in retail, especially in small business retail where the emotional toll of shoplifting can be debilitating for the retail business owners, even more so than the financial toll on the business itself.

What is shoplifting? Shoplifting is the theft of inventory or other items or even cash from a business by a shopper.

Tower Systems offers smart POS software that is helping retailers reduce shoplifting. The software works by tracking inventory and sales data, which helps store owners to identify patterns and trends. This information can then be used to loss prevention strategies.

The Tower Systems software has been proven to be an effective tool in reducing shoplifting. In one case study, a retailer who installed the software was able to reduce shoplifting by 50%. The POS software does this by helping retailers to understand what is being stolen and to narrow the time window of the theft. This information is key to reducing the cost of shoplifting.

In most instances, what is being stolen through shoplifting is different to what retailers thing is being stolen. Shoplifting data is key here.

This data-driven approach to reducing shoplifting is helping retailers save money and increase margins. In one case study, a retailer who installed Tower Systems’ smart POS software was able to reduce shoplifting by 25%. That’s a significant improvement that can have a big impact on the bottom line—especially for small businesses.

The smart POS software is easy to use and can be installed on any computer or mobile device. It is also reasonably priced, making it a good option for small businesses.

Retailers lose billions of dollars every year to shoplifting, but there is hope. The Tower Systems smart point-of-sale software offers a retail security solution that can help retailers reduce shrinkage (the industry term for lost inventory due to shoplifting).

If you are a small business owner, you should consider using Tower Systems to help reduce shoplifting.

Using cutting-edge technology, the system tracks inventory in real time and sounds an alarm if someone tries to leave the store with an unpaid item. The solution has already helped hundreds of retailers reduce shrinkage.

The software is easy to use and an effective way to track inventory and sales data. This information can then be used to develop loss prevention strategies.

Note: employee theft is a form of shoplifting, but considered differently to shoplifting itself.

Lottery retailer software in Australia

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Tower Systems is grateful to serve more than 1,700 newsagents with its POS software, and most of these retailers use the lottery sales management and tracking tools in the Tower Systems POS software.

This is good software for lottery retailers.

Lottery retailers can rely on this software to connect with the terminals run by The Lottery Corporation (TheLott, formerly Tatts etc). We are fed sales details that are processed through our POS software, quickly, accurately, seamlessly. This is a solution ideal for local lottery retailers.

Tower Systems is proud to be an innovator in this space of POS software for lottery retailers, helping them run more efficient, safer and more valuable businesses.

With our market share, as a percentage of the overall marketplace, we are the industry standard and we are thankful to be in this position.

Our POS software for lottery retailers connects with Xero for seamless bookkeeping and accounting management. It also connects with Shopify for businesses that want to sell products online. Plus, there is a link to MYOB for that platform. For EFTPOS there are several connection opportunities for easy and contactless processing of credit cards and EFTPOS at the counter – to reduce mistakes, ensure fast operation and ensure clean management in the business.

Using our POS software for lottery retailers, the business owners and managers have access to terrific reporting tools, which can guide data based business decisions.

Available to rent for a few dollars a day, this Australian developed and supported POS software is purpose build and able to evolve with the business as its needs evolve. This flexibility is important as we see more and more lottery retailers e=expanding into new product areas including online and others. Our specialty retail software can help businesses serve in these new areas.

The rental option helps lottery retailers preserve capital for other roles in their businesses. It is the best way to acquire access to POS software, especially lottery retail POS software.

The rental option allows the retailers to cancel at any time, giving them control over the extent of their IT software spend.

Useable from the sales counter or the shop floor, this POS software serves retail businesses where they have customers, which is very important in today’s changing retail experience.

POS software for lottery retailers is a thing. It is purpose built to serve these retail businesses as so many have shown already. Tower Systems is grateful to the support and commitment from so many Aussie small b business retailers already to help serve this channel.

Why asking What is the best POS software in Australia? is likely not the right question to ask

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What is the best POS software in Australia?

The short answer is there is no single answer to this. Our Tower Systems POS software is not the best? How could it be? No POS software is the best. Because … different POS software does different things, for different types of retailers, in different situations.

Big businesses have needs small businesses do not. High street retailers have needs shopping mall retailers do not. Jewellers have needs garden centres do not.

You can see our point we hope.

We’re asking g the question What is the best POS software in Australia? though because, unfortunately, it is the question some do ask without thinking through what it really means, without thinking through the ramifications.

And, to What is the best POS software in Australia? some software companies may say they are because to those companies a sale is a sale, which is likely not a good move for retailers.

What is the best POS software in Australia?

When you’re looking for a new piece of software for your business, it’s tempting to simply Google “what is the best (insert software name here)?” However, more often than not, this isn’t the most effective way to find the right software for your needs. Why? Because every business is different, and what works for one company might not be the best fit for another.

For example, let’s say you own a small retail store in Australia. You might be tempted to Google “what is the best POS software in Australia?” But the truth is, there isn’t a one-size-fits-all answer to that question. The best POS software for your business will depend on factors like the size of your store, your budget, and the types of products you sell.

So, how do you find the right POS software for your business? Here are a few tips:

1. Define your needs: The first step is to sit down and think about what you need from a POS system. Do you need something that can track inventory? Accept credit card payments? Integrate with other software platforms? Once you know what your must-haves are, you can start narrowing down your options.
2. Do your research: Once you know what you need, it’s time to start doing some research. Read online reviews, talk to other businesses in your industry, and get quotes from different vendors. This will help you get a better sense of whichPOS system might be the best fit for your business.
3. Get a free demonstration for your specific business: Good POS software companies will do this, they will demonstrate their software for your specific type of business. Some might even include some of your business data so you can see how it works.

Asking “what’s the best POS software in Australia?” is likely not going to give you the results you’re looking for. That’s because there isn’t a one-size-fits-all answer to that question—the best POS system for your business will depend on factors like budget, size, and needs. To find the right POS system for your business, start by defining your needs, doing some research, and taking advantage of free trials from different vendors.

In short , there is no definitive answer to the question “what is the best POS software in Australia ?” The answer depends on various factors , including the type of business , budget , and specific needs and requirements . With that in mind , we encourage small business retailers in Australia research different types of POS systems available before making their final decision .

What is POS software and will it help my retail business?

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POS software refers to Point of Sale software. It’s called that because it is software you run at the point of sale,, typically, at the counter where you transact sales.

Good POS software can be used to:

  • replace the cash register, to capture all sales
  • connect with your EFTpos terminal for credit can debit card payments
  • cut the time it takes for a stock take
  • help you reorder inventory based on what sells
  • stop doing less of what’s not working
  • doing more of what is working
  • make better quality decisions and make them faster than usual
  • let you see things in and about your business you are likely to miss without it
  • reduce your labour cost in business
  • help you enjoy your business more.

So, POS software is software that offers a more whole of business solution designed for retailers. Ideally, designed and supported in Australia for Aussie retailers. That’s important because retailer is different around the world. Terms used in retail differ, too.

Will a POS System Help My Business?
Now that you know how a POS system works, you may be wondering if it’s right for your retail business. The answer to this question depends on a few factors. First, you need to consider what type of business you have and what type of products you sell. If you look at the Tower Systems POS software website you can see the different specialty retail marketplaces the company serves.  On the other hand, if you have a small retail store with relatively stable inventory levels, a POS system can be a great way to save time and money.

Another factor to consider is the size of your business. If you have multiple locations or dozens of employees, a POS system can help simplify things like employee management and product ordering. However, if you’re a one-person operation or if your store is relatively small, you may not need all the features that come with a POS system. In this case, an simpler solution could work, and Tower Systems offers such a low-cost POS solution for a low monthly rental cost.

POS software can help you better understand your customers and what they’re buying. With features like customer loyalty programs and sales reports, you can identify your best customers, track popular items, and make more informed decisions about stocking your shelves and running promotions.
If you’re running a retail business, chances are POS software can help you save time and money while also providing valuable insights into your customers’ buying habits. However, with so many differentPOS software programs on the market, it’s important to do your research to find the one that’s right for your business. Consider your specific needs and budget when making your decision.

The decision of whether or not to invest in a POS system depends on several factors including the type of business you have, the products you sell, and the size of your operation. If you are a small business retailer with relatively stable inventory levels and fewer than 10 employees, investing in acan be acan be beneficial for tracking sales data and simplifying employee management and product ordering.

The best way to automate inventory management with a Shopify POS solution from Tower Systems

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Tower Systems partners with Shopify to offer an automated inventory management solution from the Tower Systems POS software, seamlessly through to Shopify for easy online sales.

This is a POS solution made for the local small business retailer selling in a shop and selling online.

Thanks to the seamless and direct Shopify integration, this POS software from Tower Systems can help local small business retailers save time, cut mistakes, and attract new shoppers online as well as in-store.

This is a solution that was created ion the shop floor by working retailers. It’s not a geeks solution. No, this is real world, a perfect Shopify POS solution we think.

Any small business retailer knows how important it is to keep track of inventory. That’s why a Shopify POS solution from Aussie Tower Systems can be such a valuable tool. With our solution, you can automate your inventory management so that you can always be sure that you have the products you need in stock. Here’s how it works:

Our Shopify POS solution integrates seamlessly with your Shopify store. That means that all of your inventory data will be automatically updated in real-time, so you never have to worry about whether or not your records are accurate.

In addition, our solution provides you with comprehensive reporting features so that you can always be aware of your inventory levels. With our reporting, you’ll be able to see which products are selling well and which ones aren’t moving as quickly. This information can be extremely valuable when it comes to making decisions about what products to restock.

Finally, our Shopify POS solution comes with built-in alerts that will notify you when your inventory levels are running low. That way, you can always make sure that you’re prepared for customers’ demands.

If you’re looking for a way to streamline your inventory management, a Shopify POS solution from Tower Systems is the perfect solution. With our solution, you can automate your inventory management and take advantage of powerful reporting and alert features. Contact us today to learn more about how our solution can benefit your business.

Too often, businesses rely on manual methods to keep track of their inventory, which can lead to errors and inefficiencies. The good news is that there are now automated inventory management solutions available that can take the headache out of keeping track of your stock. In this blog post, we’ll take a look at one such solution—the Shopify POS system from Tower Systems—and show you how it can help you streamline your inventory management process.

If you’re looking for a way to streamline your inventory management process and make your business more dependable, more valuable today and into the future, the Shopify POS solution from Tower Systems is definitely worth considering. With its real-time inventory tracking capabilities, integration with eCommerce platforms, and barcode scanner, it has everything you need to keep on top of your stock levels— freeing up valuable time to focus on other aspects of running your business.

We’re not a high pressure software company. Take your time. Watch any of our free and easy to access online demonstrations. Or, ask us for a one-on-one demonstration for your specific business. There is no obligation.

We love learning from retailers what they need. It helps us grow as a company.

Game shop software Q&A

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Here are answers to some of the questions we have been asked about our Game Shop POS Software over the years

When you are ready, we’d love to show you our Game Shop POS Software and through that show you answers to other questions you have.

Does the software handle club member pricing? Yes, this can be a great marketing tool, getting local community or other group members support the business and fundraising at the same time.

Can I track sales to all members of a game club? Yes.

Can I manage second-hand goods with this software? Yes, you can track the details of the seller and maintain accurate records.

Can the software manage special orders for customers? Yes.

Can I pre-sell items? Yes.

Can I group reporting of sales by licences and other categories? Yes, in our software you can use tags for this.

I have multiple shops, does the software handle this? Yes.

Can I sell gift cards for my business? Yes.

I sometimes sell away from the shop at events, can the software do this? Yes, our Retailer RoamTMoption manages selling from anywhere.

Does the software have a facility for encouraging infrequent shoppers to spend more? Yes, it’s proven to work well at achieving this.

Does the software produce WAS / NOW price labels? Yes.

Does the software manage time-based catalogue pricing? Yes.

Can I include product use instructions on the receipt? Yes.

I have similar items from several suppliers. Can I compare suppliers? Yes.

Does the software handle LayBys? Yes.

Can you reach back out to customers based on past purchases? Yes.

Does the system handle account customers? Yes, you can setup and manage customer accounts.

Does the system produce invoicing and statements? Yes, these can be printed or emailed.

Can I manage stock by colour, size and style? Yes.

Can I integrate the software with my suppliers? Yes. We have many customers importing stock files and invoices. If you want to provide a supplier a data feed of sales of their product, our software can do this too.

Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.

Can I email receipts? Yes.

Can I track where my customers come from? Yes.

Do I have to pay for software on additional computers in my business? No.

Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.

Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.

Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.

Does it integrate with Xero? Yes.

Find out more at www.towersystems.com.au/game.

Charity shop op. shop POS software Q&A

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While we serve many charity / op. shop retail stores in many different situations, we know this every shop is unique, with its own requirements. Our goal is to offer charity shop software that is as useful as possible, while being affordable for these tight budget businesses.

Here are answers to some of the questions we have been asked about our Charity / Op. Shop Software over the years.

When you are ready, we’d love to show you our Charity / Op. Shop Software and through that show you answers to other questions you have.

Does the software support community group member pricing? Yes.

We work on behalf of several local charities. Can we track purchases by their members as a fund raising tool? Yes.

We have a lot of volunteers, is the software easily learnt? Yes.

We report to a board, are there good checks and balances? Yes.

Do we have to barcode everything we sell? No.

So when we don’t sell by barcode how do we track what we sell? You decide the level of reporting you want and that determines the best sales tracking approach.

Can we compare the performance of different categories of what we sell? Yes.

Can we report on sales by product type so we can understand the categories that sell? Yes.

Does the software produce WAS / NOW price labels so we can show what something would cost in a regular store? Yes.

Our manager is off-site. Can they access the software from there? Yes.

Does the software support a loyalty program? Yes, there are several loyalty options that work in different situations from infrequent shopper visits to regular shopper visits.

Can we set a quantity purchase price for items? Yes.

Can we bundle items together, like into a hamper, and easily sell that? Yes.

Can the software handle tracking sales to group members to calculate a rebate for the group?Yes.

Can I include product care instructions on the receipt? Yes.

Does the software track where I have stored a box for an item? Yes.

Does the software handle LayBys? Yes.

Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.

Can I email receipts? Yes.

Can I track where my customers come from? Yes.

Do I have to pay for software on additional computers in my business? No.

Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.

Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.

Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.

Does it integrate with Xero? Yes.

Find out more at www.towersystems.com.au/charity.

How well does your POS software connect to Shopify?

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We won more new retail customers this week for our POS software because of our beautiful and trustworthy Shopify link.

Our software packages for jewellers, garden centres, bike shops, gift shops, sewing shops, toy shops, pet stores, firearms dealers, newsagents, produce and farm supply businesses, knitting shops, game shops, vape shops, adult shops, music shops, antique shops and charity / op. shops like to Shopify through a direst Shopify link.

It’s a two-way link.

We are a proud Shopify partner.

Our Tower Systems POS software manages the inventory, the text, the images, the videos. Plus, in-store, it transacts the sales. Shopify manages the sales online. And, Shopify and our tower Systems POS software sync – so you always have accurate stock on hand data.

Our Shopify connected POS software is helping many local retailers safely, efficiently and accurately sell online.

We won the business this week from the new clients once they compared the operation of ur link live to what they had using other POS software. This direct comparison resulted in quick decisions given the importance of online sales for their businesses.

I can’t believe how much better this is. You are going to remove a massive pain point for us. The time it’s going to save!

We were thrilled to hear this.

Okay, we know our POS software Shopify integration is good because we use it ourself in a couple of gift / homewares related retail businesses we also own. But it is wonderfully validating when someone using other POS software, well known POS software, shows us where we shine.

We felt pretty good.

But we’re not resting on this. We continue o tune there Shopify integration, just as Shopify themselves tune their own platform. This is what good software companies do. Change is daily, and important.

If you run a physical store and you sell online, the Tower Systems POS software and Shopify integration marriage could be the productivity and performance move you have been looking. We;’d be happy to show it to you free, without obligation. You can make up your own mind.

We are a no-pressure POS software company. Ask for a demo and we’ll give it to you. We won’t call or chase you. We trust local small business retailers to make business decisions in their own time. The last thing they need or want is sales people chasing them.

Now, if you have 50 minutes or so, you could watch this video from one of our Tower Systems POS software experts and one of our own Shopify experts. It’s packed with free advice you could find useful:

Discovering the beautiful Tufted Titmouse at our POS software company

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It’s fascinating what you learn working with specialty retailers. While we like birds, except swooping magpies, we’d never thought much about the Tufted Titmouse. That is, until we saw this adorable ornament in the Hallmark Keepsake range.

It’s a product item in our POS software and being sold online, too, through a website we created.

It caught our attention as our advice on keywords helped it be a Google page 1 find for people looking for the Hallmark Keepsakes as well as bird lovers interested in the Tufted Titmouse.

Bird lovers are especially interested since this is the 18th in the series of birds by Hallmark.

https://myornaments.com.au/products/the-beauty-of-birds-tufted-titmouse-hallmark-keepsake-ornament

We get pretty involved with our customers – as much as they want, with the usual POS software help and support as well as business advice on how to leverage the software at attract new shoppers and encourage existing shoppers to spend more.

It’s why we love working with local indie small business retailers. It’s personal. #Grateful #ShopLocal #SmallBusiness #Happy #Weekend

These Hallmark Keepsakes are beautiful Christmas ornaments. Crafted with care.

Our roles are to provide the software for the shop and there website for online sales. By providing both and ensuring they are seamlessly integrated we are able to help the retailer to sell in-store and online with surety and certainty. The two-way data flow between the website and Tower Systems POS software save time, improve data accuracy and offer a comfortable shopper experience.

Our POS software manages the images and product information – allowing these to flow to the beautiful Shopify site that we created. It saves so much time for the retailer.

If you go too the My Ornaments website you can see a large range of products – the data for which flow from our POS software. Look at the data that flows across for the Tufted Titmouse product:

Add nature’s splendour to your holiday celebrations with this handsome Tufted Titmouse Christmas tree ornament. Gem details and metallic gold embellishments pair with a dangling holly branch, sure to delight bird enthusiasts.

  • Key Features: 18th in the Beauty of Birds Keepsake Ornament series.
  • Additional Details: Artist crafted by Edythe Kegrize and Emma Leturgez-Smith. Plastic Christmas tree ornament.
  • Includes: One 2022 Keepsake Ornament in gift box for easy gift giving, preservation and storage.
  • Ornament Size: Approx. 3.57 x 7.07 x 9.16 cm
  • Product Code QXR9063

All this, plus the photos, and videos too if that is available for any product.

The integration between the Tower Systems POS software and Shopify sites is something we are proud of and grateful to provide to many indie retailers.

The POS Software Blog

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