The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

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POS software co. helps small business newsagents with Disney promotion

February 7, 2015

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Newsagency software company Tower Systems has provided excellent support for newsagents in the run up to the launch of the disney read to me promotion with its major newspapers around the counter. This help from Tower has included publishing specialist advice, working directly with News Corp on data and information, publishing a tested and proven stock file, taking many calls with newsagents and testing advice and help in our own live newsagencies.

This is another example of extraordinary support for Australia’s small business newsagents by the Tower Systems team.

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More POS software stock files released

February 6, 2015

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POS software company Tower Systems has tested and released the following stock files for retailers using its Point of Sale software.

BrownTrout February 2015
Hallmark February 2015
Spirit Publishing February 2015

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POS software from Tower Systems helps newsagents with newspaper price changes

February 6, 2015

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Newsagency software company Tower Systems has provided advice and help for newsagents to be ready for the price changes coming next week for price changes to some News Corp. newspapers. Newsagents tell us they like that they can control when the changes are applied as this allows them to have more control over the management of their business.

Our advice is easy to follow, peer-reviewed and shared with the publisher.

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How one POS software company shows it understands that retail is a personal business

February 6, 2015

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Talk to any independent retailer and they will tell you that the success of their business often depends on the personal service they provide. The more engaged and personal service provided the more enjoyable and memorable the experience. This is how independent retail businesses grow – sale by sale, engagement by engagement.

Tower Systems provides in its POS software facilities through which a retail business can drive better personalisation and deeper engagement.

From a personal note based on a specific purchase to a recognition of a birthday to advice for a specific product purchased, retailers using the smart POS software from Tower are able to enjoy facilities that enable more attuned focus on the personal.

While general POS software programs transact sales and do the basics, it is software like that from Tower Systems that is designed for selected independent retail channels that delivers a deeper engagement for shoppers and retailers.

Retail is personal. Smart software should help retailers leverage the personal for the benefit of the business.

This is another example of the Tower Advantage^TM.

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Smart newsagency software helps newsagents restructure their businesses

February 5, 2015

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The latest newsagency sales benchmark study shows Tower Newsagents embracing change in their businesses. Of the 1,850 newsagents partnered with Tower Systems and its newsagency software, many who participated in the latest newsagency sales benchmark study show in their data the transition of their businesses, they show they are using the facilities of the software to drive change and make the most of the opportunities presented in the specialist newsagency management software.

Tower Systems helps newsagents get more form the software through weekly free online training workshops, free one on one training, a professional help desk and experienced newsagency business management advice.

Owning and operating newsagencies helps Tower Systems speak from experience in a way no other POS software company can. This is another example of the Tower Advantage^TM.

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Toy shop software helps Australian toy retailers compete

February 4, 2015

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Independent toy retailers can rely on the toy shop software from Australian software company Tower Systems to help them more successfully compete. Our software helps drive traffic, increase sales and improve business health.

More than 2,850 retailers have already embraced software from Tower in specialist retail niches.

You can expect business management, business growth and business enjoyment. The software is developed with Australian retailers for Australian conditions.

We provide personal service supporting personal software = business growth & enjoyment.

This is all part of the Tower Advantage^TM.

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How deeper engagement in Pet shop software helps pet retailers compete with warehouse stores

February 4, 2015

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There is software pet shops can use and then there is specialist pet shop software. Here at Tower Systems we develop specialist pet shop software. We work with pet shop suppliers, pet shop groups, the pet industry association and other leaders in the field at a level at which no other software company does.

While anyone can say they sell pet shop software, it takes hard work and dedication to deliver genuinely specialist software and to back this with knowledgeable specialist support.

How are we different: we have a position in our company that manages pet supplier relationships, we partner exclusive with one of the largest retail buying groups, we sponsor the peak industry association. These alone separate us from others. Then there is our software itself – the latest release just a few weeks old has more specialist facilities for pet retailers, facilities developed in consultation with pet retailers – helping pet retailers themselves specialise in what they offer through their businesses.

We offer what no other POS software company can offer pet retailers: the Tower Advantage^TM.

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POS software got gift shops helps independent retailers compete

February 3, 2015

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The Tower Systems software for gift shops is helping more independent and small retail businesses in the gift and homewares channels to compete with bigger businesses.

The latest software offers fresh facilities for business management, business growth and business enjoyment. These are facilities developed with Australian retailers for Australian conditions. They are backed with tailored training.

This is our gift to you: personal service supporting personal software = business growth & enjoyment.

This is all part of the Tower Advantage^TM.

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POS software customers love training

February 3, 2015

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Retailers using the Tower Systems Point of Sale software have snapped up the second outing of our free training workshop: POS software settings you will be shocked you have access to. We are scheduling another and this will be followed by another if it fills up.

We have been running free online training consistently for years and will continue as long as our customers want.

This training is more about achieving business outcomes than the traditional how-to of software training. Small business retailers love it.

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Out with the old and in with the new – how smart loyalty facilities on POS software help independent retailers compete

February 3, 2015

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Loyalty facilities are as old as the ills in POS software. Too often, the differences are not that great. The most popular offer is that of points accrual based on purchase.

While the POS software we offer here at Tower Systems provides loyalty facilities with points accrual and redemption, it is our other loyalty facility that is helping retailers break free from competition.

In a recent sales study we saw the best year on year growth achieved by retailers using our software and using our front-end approach to loyalty – discount vouchers.

Case after case the results are extraordinary – double digit sales growth being driven by greater existing shopper engagement, word of mouth driving new traffic and an allied pricing policy that helps the retailer fund the loyalty program with no net cost to the business.

The discount vouchers in the Tower software are 100% unique, developed by us in a way that is impossible to copy unless you have access to our programming source code.

While some have tried to copy our discount vouchers, retailers soon find that a copy is not the same as the real thing, a copy will not produce the stellar results we are producing in our Tower POS software.

We have independent retailers telling us that they are feeling reinvigorated for their business thanks to the results of the discount vouchers, that they are making more money now thanks to using this unique software facility.

This is what we are in business for – to help independent retailers make more money and enjoy their businesses more.

Every new business that takes on discount vouchers is a new opportunity for excitement for us. As they tell their colleagues it is a new opportunity for us to win more business too.

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New POS software training to help Queensland retailers

February 2, 2015

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We are thrilled to have been able to find a terrific candidate to join our Brisbane office for a support and training role. We will introduce them to our customers once their training is complete and they are ready to hit the ground running.

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Good POS software can drive the relevance of your small or independent retail business

February 2, 2015

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Choosing the right POS software for your business can re-energise, refocus and redefine your retail business.

Choosing the wrong software can hold you back.

The challenge for small and independent retailers is: which POS software is the right POS software.

Leading Australian POS software developer Tower Systems is clear that its software is not right for all retail businesses. Indeed, the company focuses on a select group of retail niches, vertical markets as they are called, in which it refines software to specific needs of teach of the markets.

This specialisation sees Tower Systems become deeply involved in and knowledgeable about each of the retail channels in which it serves. It’s deep specialisation results in offering software functions through which specialist niche retailers can reinforce their relevance.

For example, a pet shop using the specialist pet shop software from Tower Systems has pet shop management facilities that are unique and tailored to their needs whereas a generic POS software package only offers generic facilities that are offered to all retailers. These generic facilities are less likely to enable the pet retailer to reinforce their specialisation compared to a general retailer.

Specialist software in retail niches helps specialist retailers embrace their specialisation.

This is the Tower Advantage^TM in action. A suite of specialist tools that are constantly evolving thanks to the engagement of its 2,850+ customers.

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Sunday retail management advice: use your POS software to tell your stories

February 1, 2015

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One way independent retailers can compete with big businesses is by telling stories about products – how to use them, how to care for them, where they come from, who made them, why the products matter.

Using the Tower Systems POS software retailers are able to share these stories in a consistent and professional way – on receipts and other document communications with customers.

This is our management advice for today – use the ability to personalise receipts and other documents for sharing stories with customers – to enhance their experience with what they purchase from you.

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POS software users love easy access to training

January 30, 2015

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POS software company Tower Systems is thrilled to continue to lead in proving excellent and free training opportunities for retailers using its software.

This is actions speaking louder than words. We promise the training in our sales pitch and deliver year in year out.

Our training schedule is public as is data on the uptake – including additional sessions we schedule because of participant feedback and heavy bookings. This transparency is important as anyone can make a claim – it takes hard work to prove you’re living up to the claim

‘The training this year is focused more on business outcomes and less on the traditional how to you see with software training.

Independent and small retail business owners are loving the new outcome-focussed training. We are loving sharing it with our customers.

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POS software product categories help retailers gain different views of business

January 30, 2015

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Being able to analyse business performance from a range of views is vital to independent retailers. While most POS software products permit analysis by product department and supplier, too often they miss the opportunity for analysis by category.

In gift shops this is particularly useful where you may not replace a range with more stock from the range but, instead, find something else appealing to that shopper. This is where category level performance reporting is most useful.

Tracking sales of products that appeal to a cohort of shoppers provides a valuable of business performance that can guide better restocking decisions. It is especially useful at trade show time when looking for new products but products which appeal to those who have purchase other products from you.

The Tower Systems POS software provides multiple views of sales data to enable this type of analysis in small and independent retail businesses.

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Free POS software training for newsagents on magazine management

January 29, 2015

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The latest free online training from Tower Systems on newsagency magazine management for newsagents using the Tower newsagency software is fully booked.

Tower Systems is scheduling more instances of this workshop to satisfy demand from newsagents who love this and other free software training from the company.

Best practice management management training will help newsagents save time on managing magazines. It will also help improve business outcomes for them.

Tower Systems is the only newsagency software company running online business management training line this with consistency throughout the year.

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Free POS software training: How employees steal from retail businesses

January 28, 2015

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How employees steal from retail businesses is a free training workshop from the POS software experts Tower Systems. Delivered by our COO, this training is vital for retail business owners. It will draw on expert advice from one who helps police, prosecutors and insurance companies deal with employee theft in retail businesses.

With just a few places left, this training will fill up for sure.

Tower Systems leads its marketplaces with live online training opportunities – helping retailers to learn more about their software and how to save their businesses time and money.

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Newsagency software company Tower Systems shares insights from US magazine and newspaper retailing study

January 27, 2015

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Newsagency software experts from newsagency software company Tower Systems have been sharing insights from their recent study tour of the US which took in conferences in Las Vegas, Atlanta and New York.

The insights include business services areas unique to the sale and management of print media products. There are many US experiences which play out into the Australia marketplace needs.

In Australia, Tower serves more than 1,850 newsagencies using its software, making it the market leader by 300%. Tower takes this position seriously and invests in overseas study and overseas supplier engagement to be ready to serve as trends evolve and new opportunities develop.

The two-week trip unlocked some terrific opportunities for 2015 which the company has already commenced actioning.

For commercial reasons we will not share any comprehensive outcomes here as these are best deployed to our customers for their and our commercial advantage.

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Happy Australia Day

January 26, 2015

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While our Australian based offices are closed for the national public holiday today, customer service is live and available through our after hours and emergency numbers.

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Sunday retail business management tip: roster staff for commercial success

January 25, 2015

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Rostering is a vitally important business activity in indecent retail businesses. Get it right and you save money. Get it wrong and your bottom-line suffers.

Retailers using the Point of Sale software from Tower Systems can roster employees based on their contribution to the business. Using the tools in the software can result in better rosters, rosters which deliver a more valuable contribution to the business.

This is just one way POS software which offers roster facilities can genuinely benefit a business – save time and help driver better earnings. It is another way good POS software pays for itself.

Tower Systems helps retailers drive better outcomes through rostering and other facilities delivered in its software for a range of specialist independent retail channels.

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Gift shop software users to benefit from Tower Systems attendance at AmericaSmart gift fair in Atlanta

January 24, 2015

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Gift shops using the Tower Systems gift shop software will benefit from the time experts from our software company spent at the Atlanta Gift Fair at the large AmericaSmart facility., This largest gift Fair in the US is an extraordinary experience for gift retailers. Our takeaways include new relationships with the parent businesses of several Australian gift shops suppliers. This will helps us better serve our gift shop software customers as we help them more effectively and valuably connect with their suppliers.

There is nothing like getting to the source of a relationship to understand it and leverage it for all stakeholders.

This gift fair in Atlanta also helped us spot trends that we can sever better through our software – before they hit Australian shores.

As the only Australian POS software company represented at Atlanta, Tower is positioned to help gift retailers in a more effective and exclusive way in 2015.

For commercial reasons we will not share any comprehensive outcomes here as these are best deployed to our customers for their and our commercial advantage.

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Hiring new POS software staff in QLD

January 23, 2015

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We are about to hire a new POS software installation and training person to work out of Brisbane. Key to the role is a love for retail, small business retail in particular. Excellent training and guidance will be provided to help them be of value immediately.

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Jeweller software helping jewellers better understand what to display where

January 23, 2015

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With many jeweller suppliers at the Atlanta Gift fair ten days ago, the delegation from jeweller POS software company Tower Systems was able to learn more about how in the US jewellers use software to more deeply and effectively engage with customers.

While some insights were not new, others were and they will be reflected in how we help our jeweller software users this year to enhance their software use experience.

Getting out of the development environment and talking with jewellery designed and manufacturers in the retail-savvy US market has provided Tower Systems with exclusive insights that are already helping the company in its work helping jewellers in 2015.

For commercial reasons we will not share any comprehensive outcomes here as these are best deployed to our customers for their and our commercial advantage.

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Xero accounting / POS software link helps retailers embrace technology

January 22, 2015

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The link we launched last year connecting our smart POS software with leading accounting solution Xero is helping us grow our business as more retailers seek a whole of business solution. Our training resources help retailers understand the link and the benefits. here’s one of the videos we have produced in house.

We use Xero ourselves in our own retail businesses.

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POS software customers love secrets

January 22, 2015

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Like all good software, there are gems within the Tower Systems POS software that are not widely known or that have been forgotten. The company yesterday hosted a full house online workshop where it outlined the hidden gems in the POS software. Customers loved it. Many let us know they learnt of functions, options and facilities they did lot know exist.

Tower Systems hosts these free online training workshops to help retailers learn more about their software and through this to leverage more value from their IT investment.

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